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Crowne Plaza Knoxville Downtown University by IHG - Image 1
Crowne Plaza Knoxville Downtown University by IHG - Room
Crowne Plaza Knoxville Downtown University by IHG - Room
Crowne Plaza Knoxville Downtown University by IHG - Pool
Crowne Plaza Knoxville Downtown University by IHG - Restaurant

Crowne Plaza Knoxville Downtown University by IHG


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Dry Cleaning

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Property description

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Crowne Plaza Knoxville Downtown University by IHG draws praise for its walkable downtown location, clean and comfortable rooms, and friendly staff, with an impressive gym and indoor pool, though parking is tight with a fee and construction nearby.

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Facilities

Good

Cleanliness

Clean

Service

Friendly

Location

Walkable

Was this helpful?

10

Rachel

IAN-logo

2 weeks ago

·

Stayed 2 nights

The room was nice and the location was fantastic. Close with walking to the Old City, Market Square and the church next door. The lobby is lovely and inviting. I enjoyed it!
The room was nice and the location was fantastic. Close with walking to the Old City, Market Square and the church next door. The lobby is lovely and inviting. I enjoyed it!

10

John

IAN-logo

3 weeks ago

·

Stayed 3 nights

This was the third time staying at Crowne Plaza and like the other two it was enjoyable. Breakfast was great, the staff was alway available for any assistance needed and the bar tender made a nice strong drink to finish the day.
This was the third time staying at Crowne Plaza and like the other two it was enjoyable. Breakfast was great, the staff was alway available for any assistance needed and the bar tender made a nice strong drink to finish the day.

6

Dejah

IAN-logo

19 Apr 2026

·

Stayed 2 nights

No bathtubs and no vent fan in the bathrooms. Refrigerator so small we couldn’t even fit 2 styrofoam take out boxes in it. No laundry facility on site to wash my daughter’s uniform so had to go 4 miles down the road and sit at a laundry mat. The absolute worst part of the stay was the paper thin walls. I literally could hear my neighbors entire conversation using their regular voice. Location is okay and beds are mediocre. Unfortunately, for the price and lack of amenities , not a good value…:will not be staying here again.
No bathtubs and no vent fan in the bathrooms. Refrigerator so small we couldn’t even fit 2 styrofoam take out boxes in it. No laundry facility on site to wash my daughter’s uniform so had to go 4 miles down the road and sit at a laundry mat. The absolute worst part of the stay was the paper thin walls. I literally could hear my neighbors entire conversation using their regular voice. Location is okay and beds are mediocre. Unfortunately, for the price and lack of amenities , not a good value…:will not be staying here again.

10

Caroline

IAN-logo

14 Apr 2026

·

Stayed 3 nights

Tge hotel is charming and clean and within walking distance to all Very friendly helpful staff
Tge hotel is charming and clean and within walking distance to all Very friendly helpful staff

10

Ida

IAN-logo

4 Apr 2026

·

Stayed 1 night

Dee checked us in and was very informative and friendly. Parking is 25.00 per night. The lot was clean and well-lit. I felt safe.
Dee checked us in and was very informative and friendly. Parking is 25.00 per night. The lot was clean and well-lit. I felt safe.

401 West Summit Hill Drive, Downtown Knoxville, Knoxville, Tennessee, United States of America

Location

A stay at Crowne Plaza Knoxville Downtown University by IHG places you in the heart of Knoxville, within a 15-minute walk of University of Tennessee and Knoxville Convention Center. This hotel is 1.4 mi (2.2 km) from Neyland Stadium and 1.5 mi (2.5 km) from Thompson–Boling Arena.

Knoxville Visitors Center(0.1 Miles)

Tennessee Vallley of Authority(0.1 Miles)

Market Square(0.1 Miles)

Maple Hall(0.2 Miles)

The Emporium Center(0.2 Miles)

Charles Krutch Park(0.3 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

Check-in from 15:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

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