Holiday Inn Portland-Airport I-205 by IHG

1. I booked this Holiday Inn because it had a restaurant; but the restaurant was closed. 2. Was required to make a $50 deposit when I checked in. Will I ever see the refund? 3. Checking in, I verified that breakfast was included in my prepaid bill. Next day at breakfast was told I should have been given a voucher for breakfast. 4. In first even, the second time I went down was informed if I didn’t want to take a shuttle out to a restaurant, there was frozen food in a freezer. Sigh. It all contained meat and I eat only seafood and vegetables. One very nice employee gave me yogurt and a muffin, which helped my tired body get thru the night. Very unusual experience. Appears to be management issues.

The renovations to this older building are well done, especially in the bathroom. Entire room was very clean. Mattress was fairly new and comfortable. Appreciated the single breakfast items at the front desk instead of paying $16 for the breakfast buffet. Enjoyed having a Keurig machine in the room for coffee. Didn’t have any sugar though. I will likely stay at this hotel again this year.

Our flight was scheduled before breakfast was served.

Disappointed

The airport shuttle was excellent, thank you for the service