Name: Rydges Mackay Suites
Address: 9 Gregory Street, Mackay, City Centre, Mackay, Queensland, Australia, Mackay, Mackay Regional, Australia
Rating: 8.05

Guest reviews

8.1

Very good

Based on 1,209 verified reviews

Who stays here?

Business

26%

Couple

48%

Family

19%

Group

2%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews for Rydges Mackay Suites, guests consistently praise the central location and friendly staff, while feedback is mixed on room size and noise, cleanliness standards, and the overall condition of some areas.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Trevor

Mar 30, 2026

·

Stayed 1 night

Rydges Mackay Suites 7/10 1. Desk/usable table (close to power points) ✔️ 2. Free Wifi ✔️ 3. Occasional Chair or couch ✔️ 4. Coffee Facilities (pod machine) ✖️ 5. Luggage Stand (for suitcase) ✔️ 6. Iron and Ironing Board ✔️ 7. Walk-in shower (not a shower in a tub or disabled bathroom) ✔️ 8. Mini bar ✖️ 9. Room Service (not Uber Eats) ✖️ 10. Good lighting ✖️ 11. Queen Bed (not 2 singles pushed together as a King) ✔️ 12. Soap (bar of soap) ✔️ 13. Full-length mirror ✔️ The apartment had washed dryer combo and cooking facilities.

8

Glen

Mar 18, 2026

·

Stayed 1 night

Always stay here for business - great hotel, good amenities

8

Simon

Dec 30, 2025

·

Stayed 6 nights

Great location, lovely reception staff, close to bars and shops. Housekeeping service and cleaning left a little to be desired.

10

Stephen

Dec 26, 2025

·

Stayed 1 night

Very clean

8

Christopher

Dec 15, 2025

·

Stayed 1 night

Overall a nice stay but the furniture was a little tired.

9 Gregory Street, Mackay, City Centre, Mackay, Queensland, Australia

Location

With a stay at Rydges Mackay Suites, you'll be centrally located in Mackay, just a 3-minute walk from Artspace Mackay and 6 minutes by foot from Jubilee Park. This hotel is 0.5 mi (0.8 km) from Mackay Enertainment and Convention Centre and 0.8 mi (1.2 km) from Bluewater Lagoon.

Artspace Mackay(0.2 miles)

Jubilee Park(0.3 miles)

Mackay Enertainment and Convention Centre(0.4 miles)

Bluewater Lagoon(0.5 miles)

Caneland Central(0.6 miles)

Ken Burgess Orchid House(1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 05:30

Before 10:00

Security deposit

AUD 100 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee, approximately AUD 15 to 30 per person.

Check-in is from 2:00 PM to 5:30 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property has limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific features may vary, so contacting the property for more details is recommended.

The hotel is centrally located in Mackay, just a 3-minute walk from Artspace Mackay and 6 minutes by foot from Jubilee Park. It is approximately 0.5 miles from Mackay Entertainment and Convention Centre and 0.8 miles from Bluewater Lagoon.

Yes, there is an indoor swimming pool available, with access from 6:00 AM to 10:00 PM.

Rydges Mackay Suites

Amenities

Property description

Book on Vio