Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 8:00 AM and on weekends from 7:00 AM to 9:00 AM for a fee, approximately AUD 10 to 25 per person.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 8:00 PM, and check-out is at 10:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

Where is the property located in relation to key landmarks?

The property is located in West Mackay, within a 15-minute walk of Jubilee Park and Mackay Entertainment and Convention Centre. It is 0.8 mi (1.3 km) from Caneland Central and 1 mi (1.6 km) from Bluewater Lagoon.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of AUD 15.00 per day, and rollaway beds can be provided for a fee of AUD 50.00 per day. Advance request or confirmation is required for both.

Coral Cay Resort - 4-Star Motel in Mackay

Average nightly price at Coral Cay Resort by month, last 12 months (USD)
Month	Average price
January	$81
February	$91
March	$94
April	$101
May	$112
June	$103
July	$98
August	$131
September	$103
October	$103
November	$91
December	$83

What guests think

At Coral Cay Resort, travellers often praise friendly staff, generally clean and spacious rooms, a pleasant pool area, and a convenient location, while common notes include some dated rooms and occasional noise, with a few mentions of patchy Wi-Fi.

Guests like the easy parking and on-site restaurant, though several mention the restaurant is closed on weekend nights and a few found breakfast inconsistent, with laundry facilities limited or out of order at times. Families and pet owners note suitable room options, though one review raised safety concerns for toddlers in an upstairs unit. Overall, expect a comfortable, value-focused stay with a few quirks depending on room and timing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool area and on-site restaurant are well liked; parking is easy, including for larger vehicles. However, laundry facilities are limited or not working at times, and the restaurant is closed on weekend nights.

Related guest reviews

10

Kathy

Oct 27, 2024

·

Stayed 1 night

Nice pool area

10

Brian

Oct 26, 2024

·

Stayed 1 night

I have a large 4WD and the parking options were awesome. Check in staff were very efficient. Food was great

8

ashley

Jun 18, 2024

·

Stayed 1 night

I did not like that only 2 washing machines available, and all the dryers were broken.

10

Debra

Mar 10, 2025

·

Stayed 1 night

Nice property room was very clean bed comfortable Pool area very nice Great to have the restaurant on site

8

Shane

May 29, 2024

·

Stayed 1 night

Great location and plenty of parking off the street. Staff were very helpful with all our enquiries.

10

Jason

Mar 28, 2025

·

Stayed 2 nights

Good clean motel. Quite new. Nice pool and restaurant.

8

Tamyka

Jul 9, 2023

·

Stayed 2 nights

Good Budget Motel. Comfy beds, good onsite parking.

10

Kim

May 25, 2025

·

Stayed 2 nights

Highly recommend the room we booked was a pet friendly room right next to a little grass area they called paws club. There were a lot of workers staying but at night it was silent. If I travel thru again will use this hotel again. It is a pity the restaurant isn’t open at night on the weekends but all good just used Door dash

6

Dominique

Sep 15, 2024

·

Stayed 2 nights

The Coral Cay has a great pool and BBQ area very relaxing

4

Simon

Feb 12, 2023

·

Stayed 2 nights

We've stayed here before but in a studio unit so thought we'd stay again but this visit we required 2 rooms, beds and sheets were fine, but the cleanliness of the rooms was disgusting - dusty, rubbish under the beds. There weren't enough cutlery for 4 - cutlery missing. The room overall was rundown. One of the remotes didn't work and the other one worked sometimes. Our room was serviced but no extra towels were provided, one face cloth and one hand towel for 4 people? Really! No instructions in the laundry, and due to being far from anything no cash machine to get cash/coins! No small milk provided in he fridge or bottles of water. Really bad conditions for a two bedroom unit, much better accommodation for the price we paid elsewhere in Mackay. Really bad appearance of all motels down the Nebo Road strip in our opinion.

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews describe rooms as very clean, but several report misses such as dust, dirty floors, and items left under beds or unclean cutlery.

Related guest reviews

6

Kathy

Sep 23, 2023

·

Stayed 1 night

Tiled floors very dirty. Doors easily opened by 2 yo who ran off and can’t be secured from inside the room. Accidentally left key in the room and the door was locked on outside. No person on-site available and had to wait over 30 min for someone to let us back into the room.

10

Janice

Apr 28, 2025

·

Stayed 1 night

Very clean. Quiet and tidy.

8

KEVIN

Feb 16, 2026

·

Stayed 2 nights

Clean room and helpful staff

10

Ross

Oct 18, 2025

·

Stayed 2 nights

Clean room

8

Ankesh

Oct 4, 2024

·

Stayed 1 night

Bed comfortable. Couch and areas of the property weren’t very clean. Cutlery also not clean. Bedside table in one of the rooms hadn’t even been wiped and showed stickiness all over it. Easy and lots of parking available. Checkin was smooth and staff friendly. Quiet area and minimal noise.

10

Helen

Nov 22, 2025

·

Stayed 1 night

Great service. Dinner was amazing. Room clean,comfortable bed.

10

Timothy

Mar 5, 2025

·

Stayed 4 nights

Clean rooms and friendly staff

6

Fiona

Sep 30, 2024

·

Stayed 1 night

For the amount we paid for the 2 bedroom which was discounted, we were disappointed. Have paid a lot less for better 2 bedroom apartments. Shower head was not very good and probably needs fixing. Hair dryer did not work well. Limited kitchen facilities and dining area. Rooms were okay, but under both beds were items from other people, so not sure how well the place is cleaned. It was okay, but just not worth the amount we paid. Staff were friendly.

10

Andrea

Sep 23, 2023

·

Stayed 3 nights

Very clean

10

Andrea

Aug 27, 2025

·

Stayed 1 night

Cleaners perhaps need to be a bit more attentive. Under the couch cushions was a mess

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, though some feel dated with maintenance issues, light or road noise, and occasional tech inconveniences like unreliable Wi-Fi or remotes.

Related guest reviews

10

Leeanne

Feb 22, 2022

·

Stayed 2 nights

Large rooms, comfortable bed, great shower.. cool aircon, enjoyed the poolside balcony. Great pricing. Enjoyable stay.. Will definitely return.

6

Olga

Mar 31, 2024

·

Stayed 1 night

An ageing hotel, basic rooms. Insulation isn’t great, you can hear people from adjoining rooms. Rooms themselves are tired, cracks in walls, ants in the room.

8

Andrew

Nov 18, 2025

·

Stayed 1 night

The room was excellent, however it proved too close the road as all the semi-trailer trucks woke me at 5am and were relentless from then on.

8

John

Jun 15, 2023

·

Stayed 1 night

The room was spacious with a good layout.

8

Shane

Aug 25, 2024

·

Stayed 2 nights

As advertised. Rooms large and apartments spacious.

8

Jody

Oct 20, 2023

·

Stayed 2 nights

The large sized room was wonderful.

10

Luana

Oct 16, 2024

·

Stayed 1 night

Great room and staff although the room was starting to look a little tired...but in saying that the bed was extremely comfortable, the shower hot, the toiletries very good, and the towels soft. Has a smart TV but is not hooked up to the internet. Also loved the balcony over the pool and the outdoor seating.

8

Drew

May 17, 2025

·

Stayed 1 night

This motel is well located, very clean and beds are comfortable. Rooms are a good size. It is getting a little bit dated though, could use a refresh, mostly the bathroom. Wifi was a bit hit and miss also. We would stay again.

10

Peter

Oct 24, 2024

·

Stayed 1 night

Great location, very quiet and well appointed rooms.

8

Geoffrey

Sep 24, 2024

·

Stayed 4 nights

I stayed in room 253 every time you flush the toilet it was real noisy for about five minutes afterwards the outside light keep showing through the front window even though the curtains were closed it was still like daylight in your room

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and efficient, though a few guests reported unfriendly interactions or issues around unexpected fees or limited weekend servicing.

Related guest reviews

10

warwick

Jan 14, 2026

·

Stayed 1 night

Very friendly staff clean comfortable will come dinner was very good

10

Tracy

Feb 15, 2026

·

Stayed 2 nights

The lady at check in absolutely awesome. Fantastic customer skills. Very helpfull. Able to work under pressure with multiple check ins at same time

10

Troy

Jul 27, 2025

·

Stayed 3 nights

Great staff peaceful stay

10

Helen

Nov 22, 2025

·

Stayed 1 night

Great service. Dinner was amazing. Room clean,comfortable bed.

4

Shannon

Jul 2, 2025

·

Stayed 1 night

I did not like the unexpected fees for entire length of stay. They upgraded my room and without telling me upon check in, would in fact cost me more $$. Staff were rude to me and I felt humiliated when I couldn't afford to pay the additional costs. Un-accomodating to say the least.

10

Maria Christina

Jun 27, 2023

·

Stayed 6 nights

Easy going staff and neat decent place accessibility to everything.

8

Don

Oct 25, 2025

·

Stayed 1 night

Staff on this occasion not friendly

10

Daniel

May 28, 2023

·

Stayed 2 nights

Staff where great 😊 and helpful

10

Benjamin

Jan 14, 2025

·

Stayed 2 nights

Staff are very friendly, room is spacious and comfortable, food and restaurant staff is amazing. Great value for money.

10

Lisa

Feb 20, 2024

·

Stayed 1 night

reception staff were great and friendly. Price was good.as well.

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AI-generated summary based on recent guest reviews

Location

Location is convenient for town, shopping, and the lagoon, with many finding it quiet; a few note it’s a longer walk to the centre and that Nebo Road can be busy.

Related guest reviews

8

Anne

Apr 20, 2025

·

Stayed 2 nights

No dining options available over the weekend and being over 20 minutes walk from city centre, is a little disappointing. Also no maid service over the weekend, the rooms are very very outdated, I’m not too sure if it was a mental thing but I swear there was something in the sheets that was biting, to be fair I couldn’t see any evidence of anything, it was weird. The bed I slept in was not comfortable, pillows feel like your sleeping on a half sack of potatoes. I did not feel safe, just a weird feeling over all. Way over priced for what is on offer.

10

Lindsay

Aug 29, 2023

·

Stayed 2 nights

close to the city and to IGA. Nice and quiet

10

Micheal

Nov 16, 2025

·

Stayed 2 nights

Well maintained motel staff are good make you feel welcome and beds are comfy rooms are clean and good location

10

Peter

Oct 24, 2024

·

Stayed 1 night

Great location, very quiet and well appointed rooms.

8

James

Oct 22, 2024

·

Stayed 1 night

Good location, convenient and excellent dinning room/food.

8

Shane

May 29, 2024

·

Stayed 1 night

Great location and plenty of parking off the street. Staff were very helpful with all our enquiries.

10

Vinka

Sep 24, 2025

·

Stayed 4 nights

Close to everything

10

Shontelle

Oct 30, 2024

·

Stayed 2 nights

Happy with my stay for the price. Convenient to town/lagoon etc.

10

Jan-Willem

Jul 8, 2024

·

Stayed 1 night

Excellent room and service. On Nebo road, so bit busy.

10

Philip

Feb 21, 2023

·

Stayed 2 nights

Great location with a nice walk to the pub.

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AI-generated summary based on recent guest reviews

Dining

Dinner and breakfast are often praised, but multiple reviews note the restaurant is closed on weekend nights and one found breakfast overcooked.

Related guest reviews

8

Geoffrey

Oct 19, 2025

·

Stayed 1 night

Disappointing no weekend restaurant service

10

warwick

Jan 14, 2026

·

Stayed 1 night

Very friendly staff clean comfortable will come dinner was very good

8

Stuart

Dec 16, 2021

·

Stayed 1 night

It was clean staff were friendly and helpful but the breakfast was a little dry and overcooked

10

Josephine

Sep 9, 2024

·

Stayed 4 nights

Excellent service the staff were wonderful, clean tidy room ,quiet .Restaurant was great for breakfast and dinner. Close to shopping and other restaurants.

10

Miriam

Jan 2, 2024

·

Stayed 8 nights

Really lovely and reliable stay. Cleaners over Christmas and NY’s just needs to change mugs when we used them, spoons, and vacuum/sweep floor. Breakfast was great!

10

Helen

Nov 22, 2025

·

Stayed 1 night

Great service. Dinner was amazing. Room clean,comfortable bed.

8

James

Oct 22, 2024

·

Stayed 1 night

Good location, convenient and excellent dinning room/food.

10

Darryl

May 1, 2023

·

Stayed 3 nights

Easy, clean and good dinner.

10

Kim

May 25, 2025

·

Stayed 2 nights

Highly recommend the room we booked was a pet friendly room right next to a little grass area they called paws club. There were a lot of workers staying but at night it was silent. If I travel thru again will use this hotel again. It is a pity the restaurant isn’t open at night on the weekends but all good just used Door dash

10

Benjamin

Jan 14, 2025

·

Stayed 2 nights

Staff are very friendly, room is spacious and comfortable, food and restaurant staff is amazing. Great value for money.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $97	6 $93	7 $92
8 $89	9 $96	10 $97	11 $95	12 $99	13 $92	14 $102
15 $91	16 $100	17 $97	18 $116	19 $108	20 $91	21 $88
22 $94	23 $101	24 $109	25 $97	26 $103	27 $101	28 $102
29 $91	30 $109

Su	Mo	Tu	We	Th	Fr	Sa
		1 $107	2 $107	3 $96	4 $101	5 $114
6 $102	7 $112	8 $112	9 $109	10 $112	11	12 $88
13 $106	14 $100	15 $115	16 $99	17 $109	18	19 $103
20 $106	21 $92	22 $95	23	24	25 $114	26 $95
27 $108	28 $111	29 $94	30 $98	31 $109

Coral Cay Resort

Prices for Coral Cay Resort

Monthly average prices

About this property

Location

Room options

Queen Spa Room

King Balcony

Apartment, 3 Bedroom

Apartment, 2 Bedrooms

Queen Superior Room

Queen Room

Family Self-Contained Suite

Guest reviews of Coral Cay Resort

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Coral Cay Resort

Prices for upcoming dates

Business details