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American Inn & Suites


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

  • Housekeeping

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of AMERICAN INN & SUITES WATERFORD depict a very budget stay with heavy wear, inconsistent upkeep, and a strong smoke presence, ranging from acceptable, no-frills nights to guests abandoning reservations due to conditions.

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Facilities

Poor

Cleanliness

Dirty

Rooms

Dated

Service

Mixed

Location

Convenient

Dining

Limited

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10

Riane

IAN-logo

4 days ago

·

Stayed 2 nights

You get what you pay for. I didn't have any problems because my goal is to have a place to lay my head. I wasn't looking for a 5star hotel.
You get what you pay for. I didn't have any problems because my goal is to have a place to lay my head. I wasn't looking for a 5star hotel.

2

robert

IAN-logo

2 weeks ago

·

Stayed 1 night

Don't stay at this place.Run down hotel,no coffee machine working
Don't stay at this place.Run down hotel,no coffee machine working

2

April

IAN-logo

2 weeks ago

·

Stayed 1 night

I didn’t stay there an hour and I book at another hotel that same day. The young guy at the desk was stressed and a bit rude to everyone, the rooms were not worth the $100 I paid it was not a comfortable condition to be in, I did not want to even sit on the furniture. I immediately state searching for bed bugs and honestly I really would like a refund. I plan to call the health department or someone because the condition of those rooms for those prices are insane.
I didn’t stay there an hour and I book at another hotel that same day. The young guy at the desk was stressed and a bit rude to everyone, the rooms were not worth the $100 I paid it was not a comfortable condition to be in, I did not want to even sit on the furniture. I immediately state searching for bed bugs and honestly I really would like a refund. I plan to call the health department or someone because the condition of those rooms for those prices are insane.

2

Robert

IAN-logo

2 weeks ago

·

Stayed 2 nights

What a horrible experience. Booked two nights, got there late the 1st night and was shocked. Stains on the sheets, pubic hairs in bathroom. Beer bottle tops scattered in room. Mold in bathroom. Tried to get help from Hotels.Com to get us re-booked the following might but they were useless. Never stay in tos hotel again and will never book using Hoyels.Com
What a horrible experience. Booked two nights, got there late the 1st night and was shocked. Stains on the sheets, pubic hairs in bathroom. Beer bottle tops scattered in room. Mold in bathroom. Tried to get help from Hotels.Com to get us re-booked the following might but they were useless. Never stay in tos hotel again and will never book using Hoyels.Com

8

Rhonda

IAN-logo

2 weeks ago

·

Stayed 1 night

Just in town for the night. Didn't leave the room. The auto light in the bathroom kept shutting off unless I kept moving.
Just in town for the night. Didn't leave the room. The auto light in the bathroom kept shutting off unless I kept moving.

7076 Highland Road, Waterford, Michigan, United States of America

Location

Located in Waterford, American Inn & Suites Waterford is in the business district and near the airport. Alpine Valley Ski Area and Shepherd's Hollow Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Great Lakes Crossing Outlets and The Village Of Rochester Hills. Waterford Oaks Waterpark and Pontiac Creative Arts Center are also worth visiting.

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 04:30

Before 11:00


Good to know

Additional policies and info about this property.

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