Name: Comfort Inn & Suites Sturbridge-Brimfield
Address: 83 Hall Road, Sturbridge, Massachusetts, United States of America, Sturbridge, Massachusetts, US
Price range: $105–$319 per night
Rating: 8.83

What guests think

At Comfort Inn & Suites Sturbridge-Brimfield, travellers frequently praise the friendly, accommodating staff, convenient highway location, and generally clean, comfortable rooms, while noting dated areas, occasional maintenance or odor issues, and inconsistently available amenities like the hot tub or bar.

Families appreciate the two pools and pet-friendly setup, though pet rooms are in a separate exterior corridor building. Breakfast is widely considered good and filling, but hours and variety feel limited at times and items can run out. Expect a convenient, friendly stay in an older property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Two pools are a highlight, but the hot tub is often closed or not working, and the gym feels dated. There is a bar/lounge with limited hours, ample parking, and a separate exterior-corridor wing for pet-friendly rooms.

Related guest reviews

6

Kelli

Aug 12, 2025

·

Stayed 1 night

Equipment in Gym is old and broken Water in indoor pool tastes dirty and was not vacuumed once while there

10

Vandy

Nov 25, 2025

·

Stayed 1 night

Safe parking, clean room, helpful staff

10

Tommie

Jul 25, 2025

·

Stayed 1 night

Good staff and two pools and hot tub good breakfast

8

Jessica

Apr 7, 2024

·

Stayed 1 night

The hotel was nice. The rooms were clean and spacious and the beds are very comfortable. I just wish the hot tub wasnt broken. I picked this hotel specifically because it had a hot tub...

10

James C

Jul 27, 2025

·

Stayed 3 nights

Loved the lake view and how well maintained the property was. Bar hours of operation are based on occupancy which makes it hard for a night cap, but understandable being in a quiet area.

10

Alexander

Mar 25, 2024

·

Stayed 2 nights

Everything was fine. Wish the hot tub was working.

8

Karen

Jul 4, 2023

·

Stayed 1 night

Nice place to stay. My only complaint was the condition of the indoor pool. I was really looking forward to using it. But the water was murky. Could have been all the kids that used it but it grossed me out! The outdoor pool was being monopolized by a whole family. And the hot tub was closed. But it was ok orherwise

10

Patti

Mar 10, 2024

·

Stayed 1 night

Checkin was easy. Room was nice. Pool and bar/ lounge were open. Everything was good.

10

carolina

May 22, 2023

·

Stayed 1 night

It's a big hotel. Pool and gym were great. The open gym at 5:30am

10

Tyler

Jun 24, 2023

·

Stayed 1 night

Only downside was that the hot tub was closed

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean and well kept. However, recurring comments mention musty odors and occasional lapses like clogged drains, hair or dirt, and strong pool chlorine smells.

Related guest reviews

10

Vandy

Nov 25, 2025

·

Stayed 1 night

Safe parking, clean room, helpful staff

2

Kristin

Jun 25, 2024

·

Stayed 1 night

It was dirty and the room smelled so bad I had to put tissue in my nose to stop the smell. Very disappointed would never return.

10

Beth

Aug 22, 2025

·

Stayed 1 night

We were actually in a section detached from the main hotel, A little inconvenient because it was raining and we had to go out in the rain to get to the fitness center. BUT it was a very quiet area, which was actually more important to us. Room and bathroom were very large. Floor didn't look dirty but when we wiped up some spilled water there was a lot of dirt on it. Cabinet in bathroom needed to be resanded and stained. But overall very nice.

4

Anastasia

Oct 29, 2025

·

Stayed 3 nights

First room smelled musty and the toilet did not flush… at all!! We had just finished unpacking after a 6 hour drive and already had changed into pjs. Had to pack again to move to a different room. This room also smelled misty, but not as bad. Skipped the breakfast. Wasn’t interested in taking any chances. Will not return.

6

Carl

Sep 10, 2025

·

Stayed 1 night

The room was q good size. But, the room was very dated. The furniture was worn down, sagging, fraying looks like it has been there for 30 years. The bathroom tub looks dirty. Definitely needs to be remodeled. The location is good. Right off the highway. The beds were comfortable.

4

Bethany

Jun 3, 2025

·

Stayed 1 night

Room 208 - Shower drain is was clogged and walls broken with cracks. No ventilation in bathroom; looks like a fake one on ceiling, but has no switch so you can't turn it on. Could use a paint job on sink counter as pain is peeling. Floor should be vacuumed as there were hair balls. Overall, very gross.

4

Bryan

Sep 23, 2023

·

Stayed 1 night

We checked in at 3:06PM and checked out at 2:15AM. The smell of chlorine from the indoor pool was nauseating and we were across from the ice machine which was extremely noisy. How anyone could stand that smell staying multiple days in that room astonishes me. Never again!

10

Justin W

Sep 1, 2025

·

Stayed 3 nights

Safe, clean

10

ROBERT

Oct 1, 2025

·

Stayed 1 night

Property was very well kept. Room was spacious and clean.

10

Julie K

Aug 31, 2025

·

Stayed 1 night

The facilities were very clean and the staff were great. The room was great and the bed was comfy. I would stay there again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with some quiet stays, pond views, and occasional suite upgrades. Several guests mention dated decor, a separate exterior-corridor annex for pet rooms, noise from outside or HVAC, and weak water pressure.

Related guest reviews

6

DAVID

Jan 31, 2025

·

Stayed 1 night

The scam being perpetuated by hotels: charging "per fees," but not children fees, is crazy. Our pet just sleeps on her blanket that we bring to each room. We paid the same for this room as everyone in the hotel, plus a $35 "pet fee," and yet we got the shabbiest room we have been in!

8

Lily

Dec 18, 2022

·

Stayed 1 night

Room was no frills but very spacious and comfortable for our family of four and puppy. We were in a building apart from the main building and it was easy to take the dog out for potty breaks to the side where she could explore some woods and pond. The only complaint is that this was a motel type layout where we could hear people right outside our door coming and going, which would make our dog a little anxious. We loved having Cracker Barrel right there too for a meal after check out!

6

Mark

Sep 21, 2024

·

Stayed 1 night

The bed was awful. Woke up with one hell of a back ache!!! The parking area is a bit confusing!

4

Nita

Nov 10, 2025

·

Stayed 1 night

The pros: the breakfast was basic but hot and fresh the staff was professional and the room was clean. The cons: the room is in need of update and maintenance. The heater fan in room 210 made continuous noise every time came on disrupting my sleep. I could have asked for another room but I didnt notice the noise nntil I was in bed and after a 21 hour travel day, I wasnt getting out of bed. I did inform the young man at the front desk.

4

Zachary

Oct 14, 2024

·

Stayed 3 nights

Poor water pressure, overall wouldn’t recommend

10

Wyllshaun

Oct 29, 2025

·

Stayed 1 night

Super comfy beds! Friendly front desk staff. 10/10 for cleanliness.

4

Lisa

Aug 19, 2023

·

Stayed 1 night

I reserved and paid $612.12 for two HOTEL rooms on hotels.com for Comfort Inn & Suites Sturbridge-Brimfield in Sturbridge. When I arrived, I was told my two rooms were outside in the MOTEL area on the grounds. NO WHERE in my reservation did it say outside/motel rooms. Told by hotel that it's hotels.com problem. Told by hotels.com that the hotel gave the the description of saying "Located on the ground floor" which implies HOTEL room on the first floor. The Comfort Inn's and hotels.com websites shows NO exterior photos of the MOTEL part of their grounds and their outside MOTEL rooms are described as "Different Building", "Ground Floor", and "Exterior Corridor". The employee also told me that their description of "Pet-Friendly Room" means MOTEL room. Um, how am I supposed to know pet-friendly means motel room. I checked in late (8pm+) with my sister and young children. Kids tired and hungry so too late to get a new hotel room. Told no HOTEL rooms available. Forced to walk outside (bugs/dark) for ice, pool, food. Mosquitos entered the MOTEL rooms each time the doors were opened. I never would have reserved these two expensive rooms had I'd known they were MOTEL rooms. Ruined our family time.

10

ROBERT

Oct 1, 2025

·

Stayed 1 night

Property was very well kept. Room was spacious and clean.

10

Art

Jul 26, 2023

·

Stayed 1 night

Was given an upgrade to a wonderful suite

10

Maureen

May 22, 2024

·

Stayed 1 night

Nice view of water!

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AI-generated summary based on recent guest reviews

Service

Service draws consistent praise for friendly, accommodating staff at the desk and breakfast, with smooth check-ins. A few guests reported inflexible or slow check-in, curt interactions, or maintenance requests that were missed.

Related guest reviews

2

Amanda

Oct 5, 2025

·

Stayed 1 night

Check in and check out were terrible

10

MaryEllen

Feb 19, 2024

·

Stayed 8 nights

Super friendly and helpful staff, always making sure that everything is perfect

6

Nancy

Jul 11, 2024

·

Stayed 1 night

The bar and breakfast staff were very nice. When checking out the clerk was kind of rude implying I was trying to avoid paying the dog fees and was in the wrong room for dogs . I brought the dogs with me when I checked in and checked out and went to the room assigned. The hotel had my CC info and I expected to pay the fee mentioned on the contract. If they don’t want dogs be a dog free hotel. Note there were no issues with my two 15 lb senior, well behaved dogs.

8

Shawn

Nov 11, 2025

·

Stayed 3 nights

Our stay was good. Just when we asked for towels changed out while we were gone for the day, they forgot.

10

beth

Dec 15, 2025

·

Stayed 1 night

The excellent staff and the bar lounge

8

Manish

Jul 16, 2024

·

Stayed 1 night

We were 15 minutes earlier than 3pm check in time. The front desk made us wait 15 minutes before check us in, even when the room was ready. I mean he was doing his job, I don't blame him. But this small little curtesy let people feel homely and welcoming. Other than that it was pretty good experience and the free breakfast was amazing, everyone loved it. Transportation from there can be bit difficult to get as it is a small place with not much options.

10

Dennis

Jun 20, 2025

·

Stayed 1 night

The check-in was smooth and seamless. The young man at the counter was very pleasant. The room was clean and spacious. Located next to a gas station Mini Mart and restaurant which was very convenient. I was traveling by motorcycle and they allowed me to park underneath the canopy. The next morning, I found a nice note from the staff with a bag of rags to wipe down my bike, which was a nice touch.

10

Andrew

Jul 27, 2025

·

Stayed 1 night

Very friendly and professional staff were able to have my room ready for early check in.

10

Jim

Jul 15, 2024

·

Stayed 5 nights

Everyone there is very friendly!

8

David

Nov 13, 2023

·

Stayed 2 nights

It was a nice stay. My shower drain was clogged and did not get repaired the next day as promised so I had to do it myself after returning from a job site at 2 AM. Beds are a little hard but everything else was great. They are very nice here.

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AI-generated summary based on recent guest reviews

Location

Highly convenient near I-84/Mass Pike, Old Sturbridge Village, and adjacent dining and fuel options; several found it quiet with pond views.

Related guest reviews

10

Alan

Jul 24, 2025

·

Stayed 1 night

Good location close to main highway but still quiet. Restaurant nearby.

10

Genise D

Mar 2, 2025

·

Stayed 1 night

Everything we needed was on-site. Easy walk to Cracker Barrel for dinner, convenience store down in front of the hotel was an easy gas fill-up before getting back on the road the next morning. Adequate space to walk and toilet our dog - they even have poop bags and dump station for them available. I definitely will keep this place on my future stay list.

10

Kaycee

Mar 4, 2025

·

Stayed 1 night

I stayed at Comfort Inn for one night as I was traveling for work. The hotel is conveniently located to the highway, gas station, Cracker Barrel, and Dunkin Donuts. The hotel was clean and specious and offered free breakfast. The front desk staff was also very helpful.

10

John

Aug 14, 2023

·

Stayed 1 night

Nice staff, very convenient to I84 & Mass Pike, close to various food and tourist options

10

Christopher Gene

Nov 5, 2024

·

Stayed 2 nights

This was clean and quiet and a two minute drive from old sturbridge village

10

Barbara

Aug 9, 2025

·

Stayed 1 night

Great location

8

Sandy

Aug 9, 2025

·

Stayed 1 night

Great, easy location to Tree House and shopping.

10

Rosemary

Aug 26, 2025

·

Stayed 1 night

Good location. Convenient to everything.

8

Paul

Sep 27, 2025

·

Stayed 1 night

Convenient location

10

Carl

Aug 18, 2024

·

Stayed 1 night

Easy to access from highway.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked with hot items and waffles, but hours end early and variety can feel repetitive or items can run out. The on-site bar/lounge exists, though hours vary.

Related guest reviews

10

Jennifer

Oct 22, 2025

·

Stayed 4 nights

Amazing staff!! Breakfast was delicious, there was regular pancake mix as well as seasonal pancake mix! Loved that they have a completely different first floor section for people who have dogs. This made it nice that we didn't have to worry about our dog making too much noise for upstair, downstair people.

8

Linda

Jun 29, 2024

·

Stayed 3 nights

Friendly staff, comfortable bed. Breakfast selections could be better.

10

Suzanne

Aug 30, 2023

·

Stayed 1 night

Our family stayed for one night on our way home from vacation. Hotel was very clean. Inside and outside pools are right next to each other and the kids had fun going back and forth between them. Breakfast was okay. The hours are short - 6-9am. When we got there at 8am they were out of a lot of things and rather than checking and replenishing we had to ask the woman working what was empty before she replenished.

2

Hilda

Oct 14, 2024

·

Stayed 1 night

The breakfast bar was very poor

4

Nita

Nov 10, 2025

·

Stayed 1 night

The pros: the breakfast was basic but hot and fresh the staff was professional and the room was clean. The cons: the room is in need of update and maintenance. The heater fan in room 210 made continuous noise every time came on disrupting my sleep. I could have asked for another room but I didnt notice the noise nntil I was in bed and after a 21 hour travel day, I wasnt getting out of bed. I did inform the young man at the front desk.

10

Mike

Dec 7, 2025

·

Stayed 1 night

always friendly,clean,just wish they would have a bottle of hot sauce on the breakfast bar,stayed here a few times & everyone has always nice

10

Charles

Sep 22, 2025

·

Stayed 4 nights

Great young man at check in Jake Wish there was something other than scrambled eggs and sausage every morning for breakfast selection

2

Robert

Mar 5, 2024

·

Stayed 1 night

I want a refund. On a night where I was going to already get less than 6 hours of sleep, it took 30 minutes to check in. On top of this, there was no breakfast served; mot even coffee.

10

James C

Jul 27, 2025

·

Stayed 3 nights

Loved the lake view and how well maintained the property was. Bar hours of operation are based on occupancy which makes it hard for a night cap, but understandable being in a quiet area.

10

Patti

Mar 10, 2024

·

Stayed 1 night

Checkin was easy. Room was nice. Pool and bar/ lounge were open. Everything was good.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$100
February	$110
March	$109
April	$119
May	$155
June	$153
July	$159
August	$134
September	$175
October	$172
November	$126
December	$114

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $143	16 $114	17 $138	18 $317	19 $243
20 $105	21 $117	22 $121	23 $130	24 $138	25 $257	26 $227
27 $108	28 $114	29 $122	30 $122

Su	Mo	Tu	We	Th	Fr	Sa
				1 $177	2 $266	3 $260
4 $126	5 $127	6 $126	7 $134	8 $147	9 $319	10 $244
11 $164	12 $114	13 $134	14 $151	15 $183	16 $252	17 $252
18 $159	19 $121	20 $126	21 $131	22 $146	23 $218	24 $252
25 $113	26 $117	27 $109	28 $113	29 $113	30 $194	31 $226

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

1 Queen Bed, Accessible

2 Queen Beds, Pet Friendly, Exterior Building

Business Studio Suite, 1 King Bed with Sofa Bed

Standard 1 King Bed, Pet Friendly, Exterior Building

Standard 2 Queen Beds

Business Studio Suite, 2 Queens Beds with Sofa Bed

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn & Suites Sturbridge-Brimfield

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Prices for upcoming dates