Embassy Suites by Hilton Cincinnati RiverCenter
US$165
/ night
Avg. for November
Prices for Embassy Suites by Hilton Cincinnati RiverCenter
Select dates to see prices and availability
US$165
/ night
Avg. for November
Monthly average prices
Nightly prices at Embassy Suites by Hilton Cincinnati RiverCenter average US$128 in the cheapest month (December) and US$238 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$141 |
| February | US$141 |
| March | US$163 |
| April | US$182 |
| May | US$174 |
| June | US$223 |
| July | US$238 |
| August | US$196 |
| September | US$236 |
| October | US$233 |
| November | US$165 |
| December | US$128 |
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Nov · US$165
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D
Most expensive: July (~US$238)
Cheapest: December (~US$128)
About this property
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Amenities
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Covington? This hotel has 7998 square feet (743 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
You can enjoy a meal at The Neat serving the guests of Embassy Suites by Hilton Cincinnati RiverCenter, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 227 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Location
With a stay at Embassy Suites by Hilton Cincinnati RiverCenter, you'll be centrally located in Covington, within a 5-minute drive of Great American Ball Park and Newport Aquarium. This hotel is 1.9 mi (3.1 km) from Paycor Stadium and 4.1 mi (6.5 km) from University of Cincinnati.
What's nearby
Ohio River Valley(0.1 Miles)
Northern Kentucky Convention Center(0.1 Miles)
Ohio River(0.1 Miles)
John A. Roebling Suspension Bridge(0.5 Miles)
Smale Riverfront Park(0.7 Miles)
The SkyStar Wheel Cincinnati(0.7 Miles)
National Underground Railroad Freedom Center(0.7 Miles)
Cincinnati Reds Hall of Fame and Museum(0.7 Miles)
The Andrew J Brady Music Center(0.8 Miles)
Great American Ball Park(0.8 Miles)
MainStrasse Village(0.9 Miles)
The Mercantile Library(0.9 Miles)
Carew Tower(1 Miles)
Fountain Square(1 Miles)
Heritage Bank Center(1 Miles)
Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)(8.2 Miles)
Cincinnati-Northern Kentucky Int'l Airport (CVG)(13.3 Miles)
Hamilton, OH (HAO-Butler County Regional)(26.2 Miles)
Laundry service
Elevator/Lift
Business centre
Multilingual staff
Meeting rooms
Golf course (nearby)
Location
10 E Rivercenter Blvd, Covington, Kentucky, United States of America
Ohio River Valley (0.1 Miles)
Northern Kentucky Convention Center (0.1 Miles)
Ohio River (0.1 Miles)
John A. Roebling Suspension Bridge (0.5 Miles)
Smale Riverfront Park (0.7 Miles)
The SkyStar Wheel Cincinnati (0.7 Miles)
Room options
10
Suite, 1 King Bed with Sofa Bed, Mobility Accessible, Microwave
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
624 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Suite, Multiple Beds, Microwave, River View
Room details
1 Extra-Large Double Bed
, 2 Double Beds
and 1 Sofa Bed
Sleeps 8
900 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Presidential Suite, 1 King Bed, Balcony
Room details
1 Extra-Large Double Bed
Sleeps 4
1152 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
8
Executive Suite, 1 King Bed with Sofa Bed, Microwave
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
800 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Suite, 1 King Bed with Sofa Bed, Microwave
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
624 ft²
Air ConditioningHeatingWi-Fi (Free)
10
Suite, Multiple Beds, Microwave
Room details
2 Double Beds
and 1 Sofa Bed
Sleeps 6
624 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Suite, 1 King Bed with Sofa Bed, Microwave, River View
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
624 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Room, 1 King Bed with Sofa Bed, Mobility Accessible, Microwave (Roll-In Shower)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
624 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Embassy Suites by Hilton Cincinnati RiverCenter
7.7
Good
Based on 1,141 verified reviews
Who stays here?
Business
22%
Couple
25%
Family
39%
Group
9%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Embassy Suites by Hilton Cincinnati RiverCenter draws praise for its walkable riverfront location, skyline views, and roomy suites, but many guests report dated interiors, maintenance problems, and operational strain that affects check-in, housekeeping, and comfort.
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What guests think
Embassy Suites by Hilton Cincinnati RiverCenter draws praise for its walkable riverfront location, skyline views, and roomy suites, but many guests report dated interiors, maintenance problems, and operational strain that affects check-in, housekeeping, and comfort.
Frequent complaints cite musty odors, worn carpets and furniture, sporadic pest sightings, and inconsistent HVAC or hot water, though some rooms are clean and comfortable. Breakfast and the evening reception are often highlights, yet staffing shortages and stockouts sometimes lead to long lines or limited options. The pool and facilities feel tired, with occasional closures or very cold water reported, and the attached garage costs extra and can be confusing to navigate. Expect a convenient base with generous space, but variable upkeep and service.
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AI-generated summary based on recent guest reviews
Facilities
Facilities feel dated. Multiple reviews note the pool being cold, overchlorinated, dirty, or closed, and parking in the attached garage is paid and confusing; bar and restaurant options and service are limited or slow at times.
Related guest reviews
6
Sujoy
6 Jul 2025
·
Stayed 1 night
Fantastic location. Great promise but not upto it's original glory. Mix of excellent and not so polite staff. Gradual decline over the years of staying at the Embassy Suites. Room carpet not vacuumed - remnants of previous guest on floor. Smell in room likely from carpet. Shower soap attachment broken. Given Suites, could have basic cutlery and dishes but this is a lost opportunity. Evening social hour food options have steadily eroded over the years. Used to be a nice evening charcuterie' at the social hour and half, but now no more cheeses, just chips, veggies and ranch, nuts, and trail mix. The chips were fresh but they did not refill or refilled with over 20-30 mins wait and was never refilled in the 45 mins of a 75 min total social time. Drinks were good but top shelf liquor costs extra. This may be site specific, but we stay enough at Embassy Suites to have noticed these changes over the years. For this location, parking spaces are tight and do cost $20 self park for now. May choose valet for $40 pd instead. Both have in-&-out privileges, but the method of parking validation is cumbersome (get ticket, get it validated at lobby which may be a wait if crowded, for each time going in/out). Overall, will stay again because the rooms are spacious. Staff at front desk and around were friendly, always present (a plus) and helpful. But if quality or amenities for which Embassy Suites is known for continues to decline may have to consider other places.
Fantastic location. Great promise but not upto it's original glory. Mix of excellent and not so polite staff. Gradual decline over the years of staying at the Embassy Suites. Room carpet not vacuumed - remnants of previous guest on floor. Smell in room likely from carpet. Shower soap attachment broken. Given Suites, could have basic cutlery and dishes but this is a lost opportunity. Evening social hour food options have steadily eroded over the years. Used to be a nice evening charcuterie' at the social hour and half, but now no more cheeses, just chips, veggies and ranch, nuts, and trail mix. The chips were fresh but they did not refill or refilled with over 20-30 mins wait and was never refilled in the 45 mins of a 75 min total social time. Drinks were good but top shelf liquor costs extra. This may be site specific, but we stay enough at Embassy Suites to have noticed these changes over the years. For this location, parking spaces are tight and do cost $20 self park for now. May choose valet for $40 pd instead. Both have in-&-out privileges, but the method of parking validation is cumbersome (get ticket, get it validated at lobby which may be a wait if crowded, for each time going in/out). Overall, will stay again because the rooms are spacious. Staff at front desk and around were friendly, always present (a plus) and helpful. But if quality or amenities for which Embassy Suites is known for continues to decline may have to consider other places.
4
Julie
15 Aug 2025
·
Stayed 1 night
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
8
Matt
1 Aug 2025
·
Stayed 1 night
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
10
Pat
30 Dec 2024
·
Stayed 5 nights
Over all, I like the property but hated the fact that I had to pay for parking
Over all, I like the property but hated the fact that I had to pay for parking
2
Sara
18 Aug 2025
·
Stayed 2 nights
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
4
Laura
13 Jan 2025
·
Stayed 2 nights
Coming here in December,January and February are pool is closed and cold. Bringing my grandson here 3 times and he’s never swim in your pool ( prices). New Years breakfast was horrible
Coming here in December,January and February are pool is closed and cold. Bringing my grandson here 3 times and he’s never swim in your pool ( prices). New Years breakfast was horrible
8
Sean
4 Sept 2023
·
Stayed 1 night
did not like how tight the parking garage is
did not like how tight the parking garage is
10
ROBERT
9 Apr 2024
·
Stayed 1 night
Was great except the pool was closed.
Was great except the pool was closed.
6
Tiffany
7 Jul 2025
·
Stayed 1 night
Hotel itself was nice and convinced location. Walkable to couple restaurants, quick trip to aquarium. Nice view of the river. Pool was over chlorinated. Eyes burning, strong smell. Pull out couch was horrible. Toilet was clogged and notified desk but maintenance wasn’t available. Asked for plunger so we could handle ourself. Not sure when it was actually brought as staff just sat it outside the door without notifying us. Found as we were leaving for breakfast the next morning.
Hotel itself was nice and convinced location. Walkable to couple restaurants, quick trip to aquarium. Nice view of the river. Pool was over chlorinated. Eyes burning, strong smell. Pull out couch was horrible. Toilet was clogged and notified desk but maintenance wasn’t available. Asked for plunger so we could handle ourself. Not sure when it was actually brought as staff just sat it outside the door without notifying us. Found as we were leaving for breakfast the next morning.
6
Stephanie
21 Jul 2025
·
Stayed 1 night
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, with recurring reports of musty or mildew odors, stained carpets and furniture, and bathrooms not thoroughly cleaned. Several reviews also mention pests and housekeeping not showing unless requested.
Related guest reviews
2
Connie
4 Aug 2025
·
Stayed 2 nights
so disappointed we left a day early. in bad need of an update. dirty, stained sheets, hair in bathtub. NOT mine mine is short and gray - these were long and dark. breakfast was great - not good enough to stay longer, but they do have that going for them. inconvenient to get from street level to go up 4 floors to check in. the two individuals working the desk when we checked in were not friendly at all, not helpful as explaining breakfast reception times, location, breakfast times, etc. later we had reason to talk to other staff members who were great. I would not recommend this hotel - there are too many others around the same area. stay away!!
so disappointed we left a day early. in bad need of an update. dirty, stained sheets, hair in bathtub. NOT mine mine is short and gray - these were long and dark. breakfast was great - not good enough to stay longer, but they do have that going for them. inconvenient to get from street level to go up 4 floors to check in. the two individuals working the desk when we checked in were not friendly at all, not helpful as explaining breakfast reception times, location, breakfast times, etc. later we had reason to talk to other staff members who were great. I would not recommend this hotel - there are too many others around the same area. stay away!!
4
Bridget
6 Apr 2025
·
Stayed 2 nights
We have stayed at this hotel several years back and was excited to get a great price on Embassy Suites Riverfront, Covington, KY. We checked in and there were 2 front desk people. DJ kept telling the lady helping us to take the room, did you get the room? Hurry take it. My husband and I both caught what he was saying but didn’t know why. Well we got to our room and figured the why. The door to get into the room was very difficult to get into. You had to use your shoulder to open the door and to make sure it closed. The sink in the bathroom was a constant stream. We dealt with it and did not complain. We went to the reception that night at 6:00 and they were out of most snacks and what was there was very stale. Also plates and silverware were often missing from reception and breakfast. Speaking of Breakfast no plates, no bowls, no silverware and the only hot food was if you got an omelet. The poor cook doing the omelets, was all alone and it took him so long doing them one by one. I felt sorry for him. French Toast was hard, scrambled eggs were cold and sausage was floating in water. We ate and left for the day. Snacks the next night look much better, we ate dinner before so we weren’t hungry. Breakfast on Saturday was much more presentable, food was hot and very good. My husband got an omelet so we ate seperately. I went to refill our drinks and a helper came out yelling “sorry about that folks, just look away. He took the broom and swept up a cockroach off the counter. Gross
We have stayed at this hotel several years back and was excited to get a great price on Embassy Suites Riverfront, Covington, KY. We checked in and there were 2 front desk people. DJ kept telling the lady helping us to take the room, did you get the room? Hurry take it. My husband and I both caught what he was saying but didn’t know why. Well we got to our room and figured the why. The door to get into the room was very difficult to get into. You had to use your shoulder to open the door and to make sure it closed. The sink in the bathroom was a constant stream. We dealt with it and did not complain. We went to the reception that night at 6:00 and they were out of most snacks and what was there was very stale. Also plates and silverware were often missing from reception and breakfast. Speaking of Breakfast no plates, no bowls, no silverware and the only hot food was if you got an omelet. The poor cook doing the omelets, was all alone and it took him so long doing them one by one. I felt sorry for him. French Toast was hard, scrambled eggs were cold and sausage was floating in water. We ate and left for the day. Snacks the next night look much better, we ate dinner before so we weren’t hungry. Breakfast on Saturday was much more presentable, food was hot and very good. My husband got an omelet so we ate seperately. I went to refill our drinks and a helper came out yelling “sorry about that folks, just look away. He took the broom and swept up a cockroach off the counter. Gross
2
Amber
11 Aug 2024
·
Stayed 1 night
Our room was absolutely disgusting. I reached out via the Hilton app to start a claim and still don't have any response from them. There was mold, stained carpets, bed bugs, a nasty smell, and extremely overpriced.
Our room was absolutely disgusting. I reached out via the Hilton app to start a claim and still don't have any response from them. There was mold, stained carpets, bed bugs, a nasty smell, and extremely overpriced.
2
Sara
18 Aug 2025
·
Stayed 2 nights
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
4
ALaundra
22 Jul 2025
·
Stayed 2 nights
The staff I interacted with was very nice and helpful. One of the associates I spoke with even offered Hilton honors points for my inconvenience and that was sincerely appreciated. That being said, my room was clearly not cleaned prior to my stay. I saw red residue that looked like food or vomit on my ice bucket lid, there were insects in my room, there was a strong musty odor in the air instead of cleaning products, the shower water was cold, hair and oil on the seat in my room, and it was difficult finding an ice machine that wasn’t out of order. Overall, I expect more from the Hilton brand and I was extremely disappointed with my stay. I ended up just checking out and going home Sunday night instead of staying until Monday because I was so uncomfortable.
The staff I interacted with was very nice and helpful. One of the associates I spoke with even offered Hilton honors points for my inconvenience and that was sincerely appreciated. That being said, my room was clearly not cleaned prior to my stay. I saw red residue that looked like food or vomit on my ice bucket lid, there were insects in my room, there was a strong musty odor in the air instead of cleaning products, the shower water was cold, hair and oil on the seat in my room, and it was difficult finding an ice machine that wasn’t out of order. Overall, I expect more from the Hilton brand and I was extremely disappointed with my stay. I ended up just checking out and going home Sunday night instead of staying until Monday because I was so uncomfortable.
2
Sherri
5 Nov 2025
·
Stayed 2 nights
Room was dirty, carpet tore and stained, wallpaper peeling from wall, no hot water, ran out of breakfast and forks. We usually have a great experience at Embassy Suites but this one needs an overhaul!
Room was dirty, carpet tore and stained, wallpaper peeling from wall, no hot water, ran out of breakfast and forks. We usually have a great experience at Embassy Suites but this one needs an overhaul!
6
Stephanie
21 Jul 2025
·
Stayed 1 night
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
2
Natalie
28 Apr 2025
·
Stayed 1 night
It was very loud all night, you can hear everything! The rooms were ok a little dated and very dirty! We had stains on the sheets, on the carpet and couch! The fridge never got cold, and the last straw that made us leave was the mouse we saw run across our room and hide in the sofa! Won’t ever stay here again
It was very loud all night, you can hear everything! The rooms were ok a little dated and very dirty! We had stains on the sheets, on the carpet and couch! The fridge never got cold, and the last straw that made us leave was the mouse we saw run across our room and hide in the sofa! Won’t ever stay here again
4
Adam
8 Nov 2025
·
Stayed 4 nights
There was a large cockroach in the breakfast area, the hotel staff propped my door open with the deadbolt lock, the hotel room was in general disrepair, and my room was never cleaned during my stay.
There was a large cockroach in the breakfast area, the hotel staff propped my door open with the deadbolt lock, the hotel room was in general disrepair, and my room was never cleaned during my stay.
4
Wendy
14 Jul 2025
·
Stayed 3 nights
When I checked the sheets, there was dried blood on the bottom corner. It seemed like they still used dirty sheets putting the soiled area towards the bottom hoping customers wouldn’t peel back the top sheets and see how dirty it was. We discovered this before we went to bed at 11pm and called to get housekeeping to change the sheets. An hour and a half later, no one came so we called again. After waiting at least an additional 30 minutes, someone came to give us a sheet (which didn’t fit) and we had to put it on ourselves.
When I checked the sheets, there was dried blood on the bottom corner. It seemed like they still used dirty sheets putting the soiled area towards the bottom hoping customers wouldn’t peel back the top sheets and see how dirty it was. We discovered this before we went to bed at 11pm and called to get housekeeping to change the sheets. An hour and a half later, no one came so we called again. After waiting at least an additional 30 minutes, someone came to give us a sheet (which didn’t fit) and we had to put it on ourselves.
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AI-generated summary based on recent guest reviews
Rooms
Suites are spacious with good river views, but rooms are dated and many report HVAC that does not cool or heat properly, faulty fixtures or doors, and inconsistent hot water; some rooms have persistent musty odors.
Related guest reviews
10
Susan
30 Apr 2025
·
Stayed 1 night
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
8
Patricia
8 Oct 2024
·
Stayed 4 nights
The room itself was fine but the electronic door entry was malfunctioning. We received two key cards, went to the room and tried each card several attempts before the door unlocked. After we settled in I left the room for a minute and was unable to get either card to unlock the door. Went to the front desk where the cards were re coded but neither would work again. Went back to the desk, cards were replaced but still didn’t unlock the door without multiple tries. Went back to the desk, room maintenance accompanied me back with newly coded cards which didn’t work so he tried his master which also didn't unlock the door without multiple tries. He brought batteries to replace in the lock which seemed to work but we left later and didn’t return until after midnight. Neither of the key cards would unlock the door until after about a dozen attempts. Very frustrating
The room itself was fine but the electronic door entry was malfunctioning. We received two key cards, went to the room and tried each card several attempts before the door unlocked. After we settled in I left the room for a minute and was unable to get either card to unlock the door. Went to the front desk where the cards were re coded but neither would work again. Went back to the desk, cards were replaced but still didn’t unlock the door without multiple tries. Went back to the desk, room maintenance accompanied me back with newly coded cards which didn’t work so he tried his master which also didn't unlock the door without multiple tries. He brought batteries to replace in the lock which seemed to work but we left later and didn’t return until after midnight. Neither of the key cards would unlock the door until after about a dozen attempts. Very frustrating
6
Jon
9 Jul 2024
·
Stayed 1 night
Great location, not much air conditioning. Temp in room was 79 when first got in and was the same temp when left. Maintenance said they were having a chiller problem. Sounds believable but apparently it's been going on for a year because there are reviews from a year ago mentioning the same issue/excuse. The maintenance guy did bring a box fan which made it mostly bearable. The room also had an odor that smelled like pet fresh had been dusted on the carpet. Again, I should've read the reviews but hey it's embassy suites and I've stayed in several and never had an issue.
Great location, not much air conditioning. Temp in room was 79 when first got in and was the same temp when left. Maintenance said they were having a chiller problem. Sounds believable but apparently it's been going on for a year because there are reviews from a year ago mentioning the same issue/excuse. The maintenance guy did bring a box fan which made it mostly bearable. The room also had an odor that smelled like pet fresh had been dusted on the carpet. Again, I should've read the reviews but hey it's embassy suites and I've stayed in several and never had an issue.
8
Matt
1 Aug 2025
·
Stayed 1 night
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
10
Paul
19 Apr 2025
·
Stayed 2 nights
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
10
Christina
6 Aug 2025
·
Stayed 1 night
Our room was spacious but a little rough around the edges. We only stayed one night so it was fine. Best free breakfast I’ve ever had at a hotel! Sign in parking garage were very confusing on how to access hotel from elevator.
Our room was spacious but a little rough around the edges. We only stayed one night so it was fine. Best free breakfast I’ve ever had at a hotel! Sign in parking garage were very confusing on how to access hotel from elevator.
6
Fabian
5 Jan 2025
·
Stayed 4 nights
Good location and the breakfast plus manager special in the evenings really set Embassy Suites apart from the competition. However, this particular hotel needs to be fully renovated, we tried 5 different rooms and each one smelled of mold, not very healthy for any guests or cleaning crew that tends to each room.
Good location and the breakfast plus manager special in the evenings really set Embassy Suites apart from the competition. However, this particular hotel needs to be fully renovated, we tried 5 different rooms and each one smelled of mold, not very healthy for any guests or cleaning crew that tends to each room.
6
SHEMEIKA
16 Sept 2025
·
Stayed 2 nights
I ended up changing rooms four times the first two rooms smelled like mildew the third room there was no hot water and the shower bar was off of the wall, our last room was much better. Brian, Cherish and Tanesha took very very good care of us those three are amazing!!! To the Owners of that hotel you all charge a lot of money for those rooms to be in the shape that they're in. Its time to up grade those rooms the Embassy Suites Brand is huge so the rooms need to match. Thanks if anyone wants to reach out to me they can I'll be more than happy to talk.
I ended up changing rooms four times the first two rooms smelled like mildew the third room there was no hot water and the shower bar was off of the wall, our last room was much better. Brian, Cherish and Tanesha took very very good care of us those three are amazing!!! To the Owners of that hotel you all charge a lot of money for those rooms to be in the shape that they're in. Its time to up grade those rooms the Embassy Suites Brand is huge so the rooms need to match. Thanks if anyone wants to reach out to me they can I'll be more than happy to talk.
6
Kristina
31 Aug 2024
·
Stayed 1 night
This was the worst hotel experience I’ve had. My family and I arrived at hotel and checked in. We got to our room and room was hot (81 degrees). We just thought the AC was turned up so we adjusted it. About an hour later still not cool. I went to front desk to talk to them since our room phone wasn’t working. I get there and a different person then the one who checked us in said they knew rooms were hot and did I not hear them announce that AC wasn’t working and was being worked on and that the phones were out. I informed him I wasn’t told this at check in. They said they were actively working on it. We decided to go out to eat and see if when we got back it was better. We arrived back to hotel. I then spoke with another person and asked if we checked out and went to different hotel if we would be charged since we had been there for 3 hours they said we would get charged an early check out fee. He told me that they had just fixed the chiller and the rooms would be getting cooler. Long story our room never got cooler still stayed around 75-80 degrees. The room itself smell musty, had cracking in the bath tub and just was very dated. We were told that at checkout if we were uncomfortable they would issue a discount but because I booked through a third party I would have to contact them for discount. Horrible horrible experience. Would never stay there again.
This was the worst hotel experience I’ve had. My family and I arrived at hotel and checked in. We got to our room and room was hot (81 degrees). We just thought the AC was turned up so we adjusted it. About an hour later still not cool. I went to front desk to talk to them since our room phone wasn’t working. I get there and a different person then the one who checked us in said they knew rooms were hot and did I not hear them announce that AC wasn’t working and was being worked on and that the phones were out. I informed him I wasn’t told this at check in. They said they were actively working on it. We decided to go out to eat and see if when we got back it was better. We arrived back to hotel. I then spoke with another person and asked if we checked out and went to different hotel if we would be charged since we had been there for 3 hours they said we would get charged an early check out fee. He told me that they had just fixed the chiller and the rooms would be getting cooler. Long story our room never got cooler still stayed around 75-80 degrees. The room itself smell musty, had cracking in the bath tub and just was very dated. We were told that at checkout if we were uncomfortable they would issue a discount but because I booked through a third party I would have to contact them for discount. Horrible horrible experience. Would never stay there again.
2
Michael
21 Jul 2025
·
Stayed 1 night
Heating and cooling system did not work correctly. Room would never get below 75°. And the air conditioner made loud noise periodically throughout the entire night disrupting sleep. I informed the front desk and I’ve seen no compensation.
Heating and cooling system did not work correctly. Room would never get below 75°. And the air conditioner made loud noise periodically throughout the entire night disrupting sleep. I informed the front desk and I’ve seen no compensation.
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AI-generated summary based on recent guest reviews
Service
Staff are often friendly and accommodating, but service is mixed: long lines and rooms not ready at check-in, occasional overbooking or room mix-ups, slow bar service, and limited housekeeping.
Related guest reviews
10
Yvonne
30 Sept 2025
·
Stayed 2 nights
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
2
Aubrey
2 Sept 2025
·
Stayed 1 night
I would like some compensation for the errors at this hotel. We arrived at 5:45pm and were given a room that had not been cleaned.
I would like some compensation for the errors at this hotel. We arrived at 5:45pm and were given a room that had not been cleaned.
4
Julie
15 Aug 2025
·
Stayed 1 night
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
8
Terrol
1 Aug 2025
·
Stayed 4 nights
The staff was amazing! I'd specifically like to recognize Brian at the front desk and the gentleman who made the omelets. Every request that I made was met with a smile and great customer service. The property can use some updates. Our carpet was ragged, and the bathroom needed caulk work. Overall, I'd stay here again and ask for an updated room.
The staff was amazing! I'd specifically like to recognize Brian at the front desk and the gentleman who made the omelets. Every request that I made was met with a smile and great customer service. The property can use some updates. Our carpet was ragged, and the bathroom needed caulk work. Overall, I'd stay here again and ask for an updated room.
6
John
8 Aug 2025
·
Stayed 3 nights
A room for us should have been ready by 4 pm. Our room wasn't ready until 7:30 pm. We should have received some sort if compensation.
A room for us should have been ready by 4 pm. Our room wasn't ready until 7:30 pm. We should have received some sort if compensation.
6
keith
2 Aug 2025
·
Stayed 2 nights
Front desk services need a lot of work. Slow, and unorganized. Over booked my room and gave to to an honor member. Wait times for check-in was well over an hour.
Front desk services need a lot of work. Slow, and unorganized. Over booked my room and gave to to an honor member. Wait times for check-in was well over an hour.
8
Bryan
16 Aug 2025
·
Stayed 3 nights
Two disappointing things. Firsly housekeeping had to be requested which they didn't tell us when we checked in. Secondly, they refused payment in cash. I find this totally unacceptable! Cash is legal tender. What if people have no other option? It would have been a perfect stay otherwise.
Two disappointing things. Firsly housekeeping had to be requested which they didn't tell us when we checked in. Secondly, they refused payment in cash. I find this totally unacceptable! Cash is legal tender. What if people have no other option? It would have been a perfect stay otherwise.
2
Hannah
28 Mar 2025
·
Stayed 1 night
We were given keys to a room with people in it. My family walked in on a lady changing.. went down stairs and the staff kind be laughed it off. Took 40 minutes to get us another room, and in that time, 2 other rooms they went to check for us also had people in it. We didn’t even get a simple “I’m sorry about the mix up” we won’t be booking here again
We were given keys to a room with people in it. My family walked in on a lady changing.. went down stairs and the staff kind be laughed it off. Took 40 minutes to get us another room, and in that time, 2 other rooms they went to check for us also had people in it. We didn’t even get a simple “I’m sorry about the mix up” we won’t be booking here again
2
Daniel T
2 Aug 2025
·
Stayed 1 night
Arrived for check in at 4:00 PM, waited in line for 30 minutes. Once we got to front of one they said our room wasn’t ready, they said to wait 45 minutes and get back in line. We waited in lobby. We missed the free drinks do to not being checked in yet. We ended up not being able to check in and take a shower before dinner and had to wear our clothes from game to dinner. Hotel never reached out to tell us room was ready. Was finally able to check in around 11:30 PM. As confirmed by the check in staff at that time this was completely unacceptable. In my 43 years on earth I’ve never had a check in go any worse. Rooms were clean and breakfast was great!
Arrived for check in at 4:00 PM, waited in line for 30 minutes. Once we got to front of one they said our room wasn’t ready, they said to wait 45 minutes and get back in line. We waited in lobby. We missed the free drinks do to not being checked in yet. We ended up not being able to check in and take a shower before dinner and had to wear our clothes from game to dinner. Hotel never reached out to tell us room was ready. Was finally able to check in around 11:30 PM. As confirmed by the check in staff at that time this was completely unacceptable. In my 43 years on earth I’ve never had a check in go any worse. Rooms were clean and breakfast was great!
4
Matthew
3 Aug 2025
·
Stayed 1 night
Went to check-in for our reservation at 4:30 and they did not have a room for us until 7:25.
Went to check-in for our reservation at 4:30 and they did not have a room for us until 7:25.
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AI-generated summary based on recent guest reviews
Location
Highly walkable riverfront location with easy access to downtown Cincinnati, stadiums, and restaurants, plus scenic views across the Ohio River.
Related guest reviews
10
Kris R
1 Aug 2025
·
Stayed 1 night
Great location, very convenient.
Great location, very convenient.
10
Susan
30 Apr 2025
·
Stayed 1 night
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
10
Paul
19 Apr 2025
·
Stayed 2 nights
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
10
Brian
2 Jul 2025
·
Stayed 2 nights
Great location to walk to Reds game. Easy to get to. Great staff!
Great location to walk to Reds game. Easy to get to. Great staff!
10
Dayna
1 Jul 2025
·
Stayed 1 night
Easy access to dining and walking the bridge to the Cincinnati Reds or Bengals games
Easy access to dining and walking the bridge to the Cincinnati Reds or Bengals games
10
Shawn
21 Mar 2025
·
Stayed 2 nights
Great area on the River. Walkable to Cincinnati across the bridge
Great area on the River. Walkable to Cincinnati across the bridge
10
tonia
2 Aug 2025
·
Stayed 1 night
Great stay - right on the river. Staff is awesome!
Great stay - right on the river. Staff is awesome!
8
Deborah
28 Jul 2025
·
Stayed 3 nights
The decor is a bit dated, and the carpets smell of cleaner, but this hotel is conveniently located if you are in town for a Bengals or Reds game. A short walk over the pedestrian bridge gives you access to two cities with scores of bars and restaurants. The full breakfasts and separate living room areas are a nice touch as well.
The decor is a bit dated, and the carpets smell of cleaner, but this hotel is conveniently located if you are in town for a Bengals or Reds game. A short walk over the pedestrian bridge gives you access to two cities with scores of bars and restaurants. The full breakfasts and separate living room areas are a nice touch as well.
10
Tami
26 Aug 2025
·
Stayed 1 night
We always enjoy this hotel for concerts at Icon Festival Stage. A quick, scenic walk over the bridge takes you to a plethora of restaurants and bars, sportsball and music venues.
We always enjoy this hotel for concerts at Icon Festival Stage. A quick, scenic walk over the bridge takes you to a plethora of restaurants and bars, sportsball and music venues.
10
Dean
9 May 2025
·
Stayed 1 night
Great location on the river.
Great location on the river.
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AI-generated summary based on recent guest reviews
Dining
Complimentary breakfast, especially the made-to-order omelets, is frequently praised, and the evening reception with drinks is a plus. At times items run out, lines are long, and the bar or restaurant can be limited or slow.
Related guest reviews
10
Yvonne
30 Sept 2025
·
Stayed 2 nights
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
10
Brenda
14 Aug 2025
·
Stayed 2 nights
Breakfast was wonderful as usual. Room was fine. Just a little rough around the edges as others have noted, but clean. Walked to baseball stadium over the bridge. Great place to stay if going to a Reds or Bengals game . A 20 min walk.
Breakfast was wonderful as usual. Room was fine. Just a little rough around the edges as others have noted, but clean. Walked to baseball stadium over the bridge. Great place to stay if going to a Reds or Bengals game . A 20 min walk.
6
Jennifer
14 Sept 2025
·
Stayed 1 night
Our check in was awesome and very smooth. Our room was clean, but the curtains would not close all of the way and there were no sheers to close to minimize the light coming in. We tried to order room service via the number from the room, and it kept saying their mailbox was full. In the morning we asked to have a late check out, and the front desk said, “housekeeping says no”. Then they said they could allow it only until 11:30am. This is the only hotel that has ever said that to me. Most hotels allow an hour late check out as a standard. The biggest complaint was about breakfast. The breakfast associate was standing guard at the door at 9:45am. The food was cold and some of it was out. The omelet maker was absolutely EXCELLENT and made the very best omelets, so there is no complaint about that. It was that the staff had taken utensils prior to 10am and they were pretty rude about it. Then they turned off the waffle maker before 10am. They also then locked the doors and we had to have them come and let us out. Out in the lobby, the coffee was out and not replaced. With these issues, it gave us the perspective that they really were not accommodating. We always love staying at Embassy, just not this one.
Our check in was awesome and very smooth. Our room was clean, but the curtains would not close all of the way and there were no sheers to close to minimize the light coming in. We tried to order room service via the number from the room, and it kept saying their mailbox was full. In the morning we asked to have a late check out, and the front desk said, “housekeeping says no”. Then they said they could allow it only until 11:30am. This is the only hotel that has ever said that to me. Most hotels allow an hour late check out as a standard. The biggest complaint was about breakfast. The breakfast associate was standing guard at the door at 9:45am. The food was cold and some of it was out. The omelet maker was absolutely EXCELLENT and made the very best omelets, so there is no complaint about that. It was that the staff had taken utensils prior to 10am and they were pretty rude about it. Then they turned off the waffle maker before 10am. They also then locked the doors and we had to have them come and let us out. Out in the lobby, the coffee was out and not replaced. With these issues, it gave us the perspective that they really were not accommodating. We always love staying at Embassy, just not this one.
4
Julie
15 Aug 2025
·
Stayed 1 night
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
8
James
26 May 2025
·
Stayed 3 nights
Really large, spacious rooms. Very dated building. Happy hour was great, bartender was awesome. Breakfast was OK, omelettes were great but slow. Rest of breakfast was just OK.
Really large, spacious rooms. Very dated building. Happy hour was great, bartender was awesome. Breakfast was OK, omelettes were great but slow. Rest of breakfast was just OK.
8
Leeloni
23 Jul 2025
·
Stayed 2 nights
Good bar
Good bar
10
joe
8 Sept 2025
·
Stayed 1 night
Great hotel. Been coming there for years Love the breakfast and happy hour drinks
Great hotel. Been coming there for years Love the breakfast and happy hour drinks
8
Chelsea
1 Sept 2025
·
Stayed 1 night
We travel down every year for the fireworks we love the free drinks, snacks are just chips and salsa (they could do better) The breakfast is always good! The hotel does need to start updating the rooms. My room had 2 phones and neither one worked. The new manager was great with the issues I did have!
We travel down every year for the fireworks we love the free drinks, snacks are just chips and salsa (they could do better) The breakfast is always good! The hotel does need to start updating the rooms. My room had 2 phones and neither one worked. The new manager was great with the issues I did have!
10
Sandra
23 Sept 2025
·
Stayed 4 nights
Loved everything about this place, especially the staff and the location. It perfectly sits between the old town charm of Covington and the beautiful city of Cincinnati. The staff was really too notch, everyone was so kind and friendly. The room was spacious and there’s a reason the Embassy is known for their top of the line breakfasts, because it is!! Will definitely be returning!
Loved everything about this place, especially the staff and the location. It perfectly sits between the old town charm of Covington and the beautiful city of Cincinnati. The staff was really too notch, everyone was so kind and friendly. The room was spacious and there’s a reason the Embassy is known for their top of the line breakfasts, because it is!! Will definitely be returning!
6
Wendy
21 Feb 2025
·
Stayed 2 nights
The breakfast and managers reception were poorly staffed but those who were there were kind and worked hard, just need more staff.
The breakfast and managers reception were poorly staffed but those who were there were kind and worked hard, just need more staff.
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AI-generated summary based on recent guest reviews
10
Ron
3 weeks ago
·
Stayed 1 night
We loved our suite! Parking was easy and the staff were so nice. The complimentary breakfast included an omelette chef and she was very sweet. We would definitely stay here again.
We loved our suite! Parking was easy and the staff were so nice. The complimentary breakfast included an omelette chef and she was very sweet. We would definitely stay here again.
6
Melvin
3 weeks ago
·
Stayed 2 nights
The lobby is lovely, but the rooms are in terrible condition. The furniture is old and stained. Even one of our lamp shades had stains all over it. The shower grout is dirty with reddish and black mildew. There is an air vent in the shower that is face height that is covered in dust. The room smelled musty and faintly of urine. Some of the towels on the shelf under the sink didn’t smell great and there was a noticeable hole in the hand towel hanging at the sink. The thermostat never moved past 65. We turned it up but it never changed. I have pictures if anyone is interested in seeing them. The breakfast looked good. We were visiting on a very busy weekend so they were out of everything and the couple of ladies they had working were running themselves ragged. Our experience with hotel staff was satisfactory and professional, however we witnessed the gentleman at the front counter shouting “Grow up” to a customer ahead of us. He then went back to being completely calm and professional when we approached. For such a well known and usually great quality hotel chain, this was my most disappointing stay at an Embassy Suites.
The lobby is lovely, but the rooms are in terrible condition. The furniture is old and stained. Even one of our lamp shades had stains all over it. The shower grout is dirty with reddish and black mildew. There is an air vent in the shower that is face height that is covered in dust. The room smelled musty and faintly of urine. Some of the towels on the shelf under the sink didn’t smell great and there was a noticeable hole in the hand towel hanging at the sink. The thermostat never moved past 65. We turned it up but it never changed. I have pictures if anyone is interested in seeing them. The breakfast looked good. We were visiting on a very busy weekend so they were out of everything and the couple of ladies they had working were running themselves ragged. Our experience with hotel staff was satisfactory and professional, however we witnessed the gentleman at the front counter shouting “Grow up” to a customer ahead of us. He then went back to being completely calm and professional when we approached. For such a well known and usually great quality hotel chain, this was my most disappointing stay at an Embassy Suites.
6
Michele
5 weeks ago
·
Stayed 1 night
No towels. Shower wouldn’t get hot
No towels. Shower wouldn’t get hot
6
Sierra
28 Sept 2026
·
Stayed 1 night
We stayed here with 3 boys and they put us in a suite next to the ice maker and staff area. This made for a noisy environment outside our door. The TV in the living room didn't work properly. The TV guide didnt show the programs, the channel kept changing on its own, which were both frustrating when trying to wind down with your kids. The bathroom shelves were dusty. The breakfast area was out of fruit and it was never restocked. Our stay was not the best visit to this location and could have definitely been better.
We stayed here with 3 boys and they put us in a suite next to the ice maker and staff area. This made for a noisy environment outside our door. The TV in the living room didn't work properly. The TV guide didnt show the programs, the channel kept changing on its own, which were both frustrating when trying to wind down with your kids. The bathroom shelves were dusty. The breakfast area was out of fruit and it was never restocked. Our stay was not the best visit to this location and could have definitely been better.
10
Audrey
25 Sept 2026
·
Stayed 3 nights
Everyone was so nice and helpful ! My 5 year old was treated with respect. Staff went above and beyond to talk and to engage with him.
Everyone was so nice and helpful ! My 5 year old was treated with respect. Staff went above and beyond to talk and to engage with him.
FAQs about Embassy Suites by Hilton Cincinnati RiverCenter
Is parking available at the property?
Self-parking is available on-site for a fee of USD 22 per day, which includes in/out privileges. There is also wheelchair-accessible parking available.
What type of breakfast is offered and what are the serving hours?
A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Are pets allowed at the property?
Pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available for an additional fee, and requests can be made at the front desk.
What accessibility features are available for guests with disabilities?
The property offers several accessibility features, including elevators, wheelchair-accessible facilities in public areas and rooms, and a wheelchair-accessible pool. There is also a stair-free path to the entrance and wheelchair-accessible parking.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Covington, within a 5-minute drive of Great American Ball Park and Newport Aquarium. It is 6.1 miles from Cincinnati Zoo and Botanical Garden and 1.8 miles from Heritage Bank Center.
Does the property have a swimming pool?
Yes, there is an indoor pool available, which can be accessed from 6:00 AM to 11:00 PM.
What are the hotel's policies for guests staying with children?
Children are welcome at the property, and kids can stay for free up to a certain age, although specific age limits are not provided.
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Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-31: NO DATA
- 2026-11-01: 151.8334411453247USD
- 2026-11-02: 166.09487719955445USD
- 2026-11-03: 130.21858216285705USD
- 2026-11-04: 158.00000177764892USD
- 2026-11-05: 137.13437082061768USD
- 2026-11-06: 178.6419024887085USD
- 2026-11-07: 145.18440449447633USD
- 2026-11-08: 125.74440447044373USD
- 2026-11-09: 134.87648456306457USD
- 2026-11-10: 131.9999992137909USD
- 2026-11-11: 128.00000079116822USD
- 2026-11-12: 127.65600613899231USD
- 2026-11-13: 161.00000700302124USD
- 2026-11-14: 261.99999494400026USD
- 2026-11-15: NO DATA
- 2026-11-16: 148.70665202941893USD
- 2026-11-17: 129.55680750846864USD
- 2026-11-18: 144.9999962234497USD
- 2026-11-19: 127.70592334403992USD
- 2026-11-20: 139.0000028617859USD
- 2026-11-21: 155.40514448013306USD
- 2026-11-22: 110.00000361709594USD
- 2026-11-23: 117.89356112251282USD
- 2026-11-24: 119.99999540138245USD
- 2026-11-25: 123.25236362762452USD
- 2026-11-26: 125.93176060791015USD
- 2026-11-27: 129.95085607833863USD
- 2026-11-28: 181.999992313385USD
- 2026-11-29: 125.99999730758667USD
- 2026-11-30: 128.00000079116822USD
- 2026-12-01: 129.99999573020935USD
- 2026-12-02: 147.96001299972534USD
- 2026-12-03: 141.6663694179535USD
- 2026-12-04: 128.6111575881958USD
- 2026-12-05: 149.53671995162964USD
- 2026-12-06: 110.99999681434632USD
- 2026-12-07: 160.4099893989563USD
- 2026-12-08: 171.48154345092775USD
- 2026-12-09: 165.99292374343872USD
- 2026-12-10: 134.51150451965333USD
- 2026-12-11: 158.83805030059816USD
- 2026-12-12: 282.617253200531USD
- 2026-12-13: 210.99999155807495USD
- 2026-12-14: 160.76395552978516USD
- 2026-12-15: 111.19506867179871USD
- 2026-12-16: 111.19506867179871USD
- 2026-12-17: 112.53476716194153USD
- 2026-12-18: 148.00000144882202USD
- 2026-12-19: 144.68755655899048USD
- 2026-12-20: 111.19506867179871USD
- 2026-12-21: 117.89356112251282USD
- 2026-12-22: 113.87446565208435USD
- 2026-12-23: 113.87446565208435USD
- 2026-12-24: 116.96310339508057USD
- 2026-12-25: 116.99999872055054USD
- 2026-12-26: 116.55386263237USD
- 2026-12-27: 111.99999855613709USD
- 2026-12-28: 200.98021916275025USD
- 2026-12-29: 344.86458892364504USD
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 6:00 AM to 11:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Self parking fee: USD 28 per day (in/out privileges)
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out fee: USD 75.00
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Laundry service
Elevator/Lift
Business centre
Multilingual staff
Meeting rooms
Golf course (nearby)
General
Vending machines
Free breakfast
Braille or Raised Signage
Snack Bar/Deli
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Activities
Golf course (nearby)
Fitness facilities
Pool Sun Loungers
Television in Common Areas
Services
Business centre
Elevator/Lift
Multilingual staff
Meeting rooms
Laundry service
Luggage storage
24-Hour Front Desk
Computer Station
Concierge Services
Conference Space
Reception (free)
Gift Shops or Newsstand
Laundry Facilities
Well-Lit Path to Entrance
Parking
Electric car charging station
Parking (Off-street)
Parking (Self) (surcharge)
Internet
Free wi-fi