Name: JW Marriott Las Vegas Resort & Spa
Address: 221 N Rampart Blvd, Las Vegas, Nevada, United States of America, Las Vegas, Nevada, US
Price range: $196–$1,588 per night
Rating: 8.65

What guests think

Travellers describe JW Marriott Las Vegas Resort & Spa as a peaceful off strip retreat with spacious rooms and friendly staff, offering a relaxing alternative to the Strip with an on site casino, dining options, and a resort style pool.

Many value its Summerlin setting and landscaped waterfalls and gardens. Common drawbacks include worn or seasonally closed pool facilities, cigarette smoke in the casino, and occasional renovation noise or spa closures. Reviews also note intermittent housekeeping and maintenance issues alongside pricey or uneven food, breakfast, and room service. Overall, expect a relaxing resort stay with ample amenities and welcoming service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Expansive grounds, resort pool, casino, and complimentary valet are highlights for many. Recurring issues include worn pool furniture, seasonal or limited pool hours, cigarette smoke in casino areas, renovation noise/odors, and spa closures or construction.

Related guest reviews

8

Jill

Jul 27, 2025

·

Stayed 1 night

The JW never disappoints! The only complaint, was the pool area, a bit dirty and don’t get me started on the lounge chairs!!! They were rusty, falling apart and the cushions were disgustingly dirty! You can do better!

8

Tracy

Sep 17, 2025

·

Stayed 4 nights

Hotel was great. Pool area was not. Pool chairs are old, the cushions they used are old, faded, full of stains. The edge around the pool needs to be power washed as it is black in many areas.

8

Joshua

May 13, 2025

·

Stayed 4 nights

The room was nice, and the staff were helpful. We didn't find out until we arrived that the spa was closed during our entire stay. Since this property is off strip, that was quite an inconvenience, and we ended up not getting to enjoy any spa treatments during our vacation.

10

Melissa

Jul 25, 2025

·

Stayed 4 nights

The rooms are very big and nice. The pool area was clean and fun. The restaurants have great food and the nicest staff. The spa was under construction.

2

David

Nov 3, 2025

·

Stayed 3 nights

They closed the pool for the season. It was 83 degrees. Stupid.

8

Paul

Jun 23, 2025

·

Stayed 4 nights

Great facility, mostly helpful Staff. The room service is non existent and the quality of the food is fair. The pool needs to be open much earlier or later or both as it’s only open at the hottest time of the day. How do kids handle that?

10

RebekahAnne

Mar 10, 2024

·

Stayed 2 nights

There was a really bad rotten egg smell in the Palms Tower lobby and in all the hallways the second night we were there. Probably some sewage issues. The smell somewhat seeped into our room so we just slept with the window open that evening. Otherwise perfect stay.

10

Trevor

Oct 15, 2025

·

Stayed 7 nights

A great hotel away from the hectic Las Vegas strip. Great staff, really friendly and helpful. Gardens and pool area are excellent, a great place to relax.

6

Baz

Apr 3, 2025

·

Stayed 8 nights

On their website and on posters in the hotel they say they are "newly renovated," however I had to ask them to move my room, opposite the spa building, because the steam shovel, jackhammer and chainsaw that woke me my first morning there at 8am. So they are "renovating" not "renovated." That's some BS.

10

Evelyn

Nov 10, 2025

·

Stayed 3 nights

Everything was wonderful. I created a lot of memories with my family. The pool was closed for the season but the spa had a pool we could enjoy.

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Cleanliness

Many guests found spaces clean or spotless. However, recurring lapses appear, including missed housekeeping, mold or drainage problems, occasional sewage odors, and dirty or worn furnishings.

Related guest reviews

6

Salvador

Mar 25, 2024

·

Stayed 3 nights

The cleanliness of the hotel was a significant concern for me in this review. The bed sheets and pillows smelled unpleasant, and I found a fake eyelash on one of the face towels. Additionally, there were blood stains on the bed sheets. While the hotel was beautiful and had many amenities, the lack of cleanliness in the rooms was a significant issue.

10

Diana

Oct 29, 2024

·

Stayed 2 nights

Overall our stay at JW Marriott was good. Our suite conditions were just not at its best. We had cabinets with chipped wood coming off. Floors were stained and did not seem very clean. Shower was a bit dirty and did not drain as it’s suppose to. Location was great and quiet. Would definitely reconsider next time as this is suppose to be a luxurious hotel.

10

Martha

Jul 1, 2025

·

Stayed 2 nights

Everything was excellent the only issue we had was plumbing in the shower and bathtub were somewhat backed up. The shower filled all the way up to the point if I continued to shower it would have spilled out onto the floor. Shower also had what appeared to be black mold coming up from the drain into the backed up water which is another reason I had to end my shower. The bathtub took several hours to drain.

6

Sandra

Feb 16, 2024

·

Stayed 3 nights

Disssapointed in bathroom conditions. Mold in shower and around floor tiles. Carpet need replacement

10

Bonnie

Oct 25, 2024

·

Stayed 2 nights

We always love staying here and will continue to do so. But we didn’t get maid service the whole time we were there. Even though we asked twice.

6

Martita

May 26, 2025

·

Stayed 3 nights

In our second night nobody came to clean our room and when i told the front desk she only said "apologize" and thats all

10

susan

Nov 24, 2025

·

Stayed 2 nights

Room very clean . Staff very polite and attentive.

8

Phillip

Oct 14, 2024

·

Stayed 1 night

Property nice overall, though common areas could be cleaner and are showing wear. Service was good with exception of policy that I had to take my young daughter into the smokey casino area to request a bandaid because apparently the front desk can\'t provide a bandaid and a "report needs to be filed". Though this was not actually the case, it would be nice if the front desk could just provide these. Breakfast at the restaurant was subpar. The pool area was nice though pool furniture was quite worn.

10

Patrick James

Dec 3, 2023

·

Stayed 7 nights

Beautiful, elegant hotel. Lush grounds. Our room was spacious and beautiful and comfortable. Room could have been a little cleaner, as there was some debris on the rug that should have been vacuumed. Same with the bathroom, as dust was accumulated in the corners and along the baseboards. It would have been helpful to have a grab bar in the shower, as the tile/marble was slippery. But the bathroom was roomy and gorgeous.The light in the walk-in closet was burned out, which we kept forgetting to mention to the front desk. The upholstery on desk chair was worn and torn and shredding. Plenty of lamps located in the room. It was wonderful that there wasn’t noisy heat and AC units. Loved that there were a selection of restaurants in the hotel, however the Italian restaurant was not good. The entire staff, everywhere, was wonderful!!! Overall, we loved the hotel in every way, and would most definitely stay there again

10

giselle

Oct 7, 2025

·

Stayed 1 night

Beautiful resort, large spacious room and bathroom. Elegant and exceptionally clean. Valet service, bellhop, front desk staff were ALL on top of their customer service game the entire stay. Clean restaurants and a great variety of diverse dining. Pristine grounds with relaxing koi and benches to sit. Large pool with food and drinks! Definitely worth it! Will be returning soon! Highly recommend!

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Rooms

Rooms are frequently described as very spacious and comfortable, with large bathrooms and some jetted tubs. Some guests report dated units (especially in the Palms Tower), maintenance issues, limited or problematic Wi-Fi, and occasional noise or lighting disturbances.

Related guest reviews

10

Jon

Aug 14, 2025

·

Stayed 3 nights

We had a nice stay here. We had some wind noise from balcony door, but wasn’t a huge problem. Pool was nice, water temp was awesome, really enjoyed the pool. Pool chairs could use a nice refresh/update.

4

Preston

May 21, 2024

·

Stayed 1 night

This hotel has the worst internet service of all the Vegas hotels in the valley. I will not be coming back any time soon.

10

Stephen

Sep 21, 2024

·

Stayed 3 nights

Large 1000sq ft suite. Very well appointed. Staff very accommodating.

10

Richard

Nov 24, 2024

·

Stayed 4 nights

Rooms are large, quiet and comfortable! Love this property!

8

Evonne

Oct 14, 2024

·

Stayed 2 nights

really nice property, rooms in the main building are renovated and way nicer

6

Jess

Mar 4, 2024

·

Stayed 3 nights

Seemed like they were intentionally trying to box you into an expensive and unnecessary WiFi upgrade. Took two full trips from one end of the property to the other to fix.

10

Nicola

Nov 7, 2025

·

Stayed 2 nights

Did not use the pool so can't comment. Room was great, spacious and clean

6

Bary

Jun 13, 2023

·

Stayed 2 nights

We reserved a view room with a balcony for sitting on. A Juliette balcony is not a real balcony. We had no view except the roof top. We were next to the elevator which made noises like thunder all night long. Not a pleasant stay. Very disappointing. The front dest said they would move us but since we only had one more night, packing up and moving and unpacking would have just added to the misery. .

2

robin

Jun 26, 2024

·

Stayed 2 nights

We were in the Palms Tower which is in desperate need of a renovation. The bed linens where falling apart, the light bulbs in the hallway and bathroom if our room flickered the entire time. Housekeeping showed up at 8am and we asked them to come back as we had just gotten up. We had to ask another 3 times for Housekeeping to come and they finally came at 7:30pm. The cushions on the pool chaises looked very worn as were the beach towels they provided. Overall, very disappointed in the entire property and wouldn't stay there again

4

Christine

May 11, 2024

·

Stayed 1 night

The outside lights on the hotel shined into the room. No reason a hotel would keep all of their lights on through the night. What happened to dark skies?

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Service

Service is widely praised as friendly, attentive, and accommodating, especially valet and front desk. Notable issues include last-minute reservation cancellations, slow or unresponsive support, and inconsistent problem resolution.

Related guest reviews

2

John

Aug 12, 2024

·

Stayed 3 nights

Our reservation was cancelled an hour before we arrived. We booked this hotel months in advance for a family reunion and couldn’t be with our family. We were moved to a less than adequate hotel with a promise of conjoining rooms and a gym, we got neither

2

Romona

Aug 18, 2024

·

Stayed 4 nights

I think the JW Marriott was a let down for me especially when me and my boyfriend traveled to Las Vegas for my birthday to be told 2 hours before check in that they had canceled 😞 our room it was devastating to hear, I have always stayed at Marriott, this was very emotional and stressful I reached out to have manager to give me a call, no response and have been back home since Wednesday,

10

Tracy

Aug 21, 2025

·

Stayed 3 nights

I usually stay at Red Rock but chose JW Marriott based on the positive reviews! From the moment I drove up, the valet (Brent) was so helpful and kind. Then Marcus helped Me at the front desk and really set the tone for my 4 days there. Rooms were wonderful, I loved the jetted tub! I stayed in the Spa tower and absolutely loved it!! Grounds are beautiful

4

Harry Chan

Jan 4, 2023

·

Stayed 19,360 nights

It took an average of 15 min for hotel operator to answer the phone. Did not clean the rooms everyday. Nobody at the front desk (Palm Tower). Carpets are worn out. Whole place feels grimy.

10

SAL

Jun 9, 2025

·

Stayed 4 nights

The entire stay was great! Would have loved more roulette tables in the casino lol. We didn’t enjoy the cabana as it had black widows in the cabinet below the tv. We requested some help and were dismissed. We finally spoke to a manager and she also informed us that she couldn’t do anything for us and that she understood. Which made us feel as though she wanted us to go away. Outside of that, all else was great.

10

Don

Feb 24, 2024

·

Stayed 1 night

An amazing experience. I’ve stayed in many hotels through out the years and I have to say, this was my most enjoyable. Everyone, without exception was engaging, helpful and extremely pleasant. The facilities were clean and fresh, not to mention, beautiful. The location was very convenient. And once again, the staff was exceptional! In a world of 5 star reviews, i give them a 10!

10

william

Aug 30, 2025

·

Stayed 2 nights

The overall experience was great. When you pull up to the property, the valet staff fast and attentive.The front desk personnel were polite and very helpful. When I visit Vegas again, I will stay at this property! Definitely!!

8

Brooke

Apr 29, 2025

·

Stayed 6 nights

Pros:Valet staff was top tier! View from room was breathtaking and the bathroom was enormous and felt so luxurious!! Cons: Hard to get a hold of the front desk for issues, resort fee expensive and non-refundable even though I didn’t use any of the amenities. Wanted to get a massage at the spa but the prices were outrageous!!

10

Melanie

Oct 31, 2025

·

Stayed 2 nights

Amazing job at hotel staff was helpful and nice. Rooms were clean and bright. The staff went above and beyond to make my stay for my wedding memorable and easy!

2

Stacey

Apr 3, 2025

·

Stayed 2 nights

Very frustrating check in service. They couldn’t find our reservation and made us wait for hours after check in time to tell us that. Beautiful resort, terrible service

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Location

The off-strip Summerlin location is praised for being relaxing and away from crowds, about a 20-30 minute ride to the Strip. Convenient for golf and nearby dining/shopping.

Related guest reviews

10

Emily

Jul 20, 2025

·

Stayed 1 night

Absolutely gorgeous place and spacious rooms. I have been to several hotels and this one is in the list of top 5 nicest hotels that I have stayed at. The place is peaceful and relaxing. Great place to be at for anyone who wants to relax and take a break from the noise in Vegas. Would definitely stay here again.

10

Trevor

Jun 15, 2025

·

Stayed 7 nights

Excellent staff, friendly and helpful. Great location away from strip. Great pool and large garden area with rabbits and ducks wandering around.

10

Abiodun

Jun 13, 2025

·

Stayed 2 nights

Location of property is central for shopping, dining, sightseeing, and there is a lot to do on the property itself.

10

Edward

Jun 24, 2024

·

Stayed 2 nights

It has the excitement of Las Vegas, but you don’t have to deal with the crowdedness of the strip hotels

10

Glenn

Jan 1, 2024

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Stayed 3 nights

I loved the location away from the strip and near family

10

Trevor

Oct 15, 2025

·

Stayed 7 nights

A great hotel away from the hectic Las Vegas strip. Great staff, really friendly and helpful. Gardens and pool area are excellent, a great place to relax.

10

William

Nov 8, 2024

·

Stayed 2 nights

Liked that although the property was in Las Vegas, it didn’t feel like LV. Beautiful grounds and good restaurants.

10

michael

Nov 13, 2024

·

Stayed 3 nights

A really lovely resort hotel. We had a large, first floor room that was clean and well appointed with a patio. The staff was universally friendly and helpful. Restaurants were ok. It is an approximately 20 minute ride to the strip (+\- $30 Uber ride).

10

Seth

Jul 1, 2024

·

Stayed 2 nights

Beautiful property off strip!

10

Francesca

Nov 15, 2025

·

Stayed 4 nights

Beautiful property 30 minutes away from the crowed downtown Las Vegas. 150 acres of beautiful landscape. Lots of amenities and just relaxing place to be.

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Dining

On-site options provide variety with several well-reviewed meals and bars. Feedback is mixed overall, citing slow or limited hours, underwhelming breakfasts, high prices, and inconsistent or unavailable room service.

Related guest reviews

10

Jeff

Oct 7, 2024

·

Stayed 3 nights

The JW Marriott is a beautiful property as you drive up to the valet parking. Valet immediately welcomed me and provided me with valuable information about the two towers as I was unfamiliar with the layout of the hotel. Entering the first tower lobby, the entry is wide open, bright, and attractive. Front desk staff were helpful and accommodating to a few requests that I asked for. My room was clean, and the views from my window enjoyable. I checked out the Spa but wasn't able to use it this trip. I had dinner at the Italian restaurant (Spiedini Fiamma) where the food was very good and the customer service - excellent. I would recommend the Burrata with the Meiomi Pinot Noir and the Porcini Crusted Salmon with the Santa Margherita, Pinot Grigio. I also found the sports book exceptional - staff friendly and attentive. Breakfast at the Cafe' was probably the only disappointment. The food was overcooked - especially the omelet. I would stay at this property again without hesitation.

8

Paul

Jun 23, 2025

·

Stayed 4 nights

Great facility, mostly helpful Staff. The room service is non existent and the quality of the food is fair. The pool needs to be open much earlier or later or both as it’s only open at the hottest time of the day. How do kids handle that?

10

Cecily

Sep 9, 2023

·

Stayed 3 nights

This property was beautiful, clean, and quiet. Only 20 minutes from the strip, yet you don’t need to leave. The restaurants served quality food and the resort has amenities and activities.

10

Patricia

Mar 20, 2023

·

Stayed 3 nights

Beautiful property. Loved our stay. My only complaint is the pricing on in room dining. Price was 26.00 With tax and tax and tax etc was 51.00 Not worth it.

8

Heather R

Jul 21, 2025

·

Stayed 2 nights

Property is nice. Only complaint is there is no lobby shop or any place to get snacks or drinks for your room. Food at Earl Grey's was good, staff friendly, but service slow.

10

Shelly

Jul 17, 2023

·

Stayed 2 nights

This was our first visit to this resort. We came to celebrate a friend’s 40th bday. The pool is exactly what we needed. The bar, the food at every restaurant we tried was affordable and delicious. The service of all staff members was A . Cliff w/ Valet was the man. Sam at Starbucks a total sweetheart. Planning another visit w/ my kids

10

ELIE

Jun 18, 2023

·

Stayed 1 night

Needs more breakfast and late night food options

8

Phillip

Oct 14, 2024

·

Stayed 1 night

Property nice overall, though common areas could be cleaner and are showing wear. Service was good with exception of policy that I had to take my young daughter into the smokey casino area to request a bandaid because apparently the front desk can\'t provide a bandaid and a "report needs to be filed". Though this was not actually the case, it would be nice if the front desk could just provide these. Breakfast at the restaurant was subpar. The pool area was nice though pool furniture was quite worn.

6

Jennifer

Jun 30, 2025

·

Stayed 3 nights

Food and drinks extremely overpriced. $50 credit per day equals 2 cocktails at the pool. Terrible breakfast and service at the Hawthorne Grill behind front desk.

10

giselle

Oct 7, 2025

·

Stayed 1 night

Beautiful resort, large spacious room and bathroom. Elegant and exceptionally clean. Valet service, bellhop, front desk staff were ALL on top of their customer service game the entire stay. Clean restaurants and a great variety of diverse dining. Pristine grounds with relaxing koi and benches to sit. Large pool with food and drinks! Definitely worth it! Will be returning soon! Highly recommend!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$287
February	$282
March	$339
April	$313
May	$307
June	$245
July	$225
August	$212
September	$286
October	$353
November	$262
December	$221

Su	Mo	Tu	We	Th	Fr	Sa
				1 $269	2 $424	3 $418
4	5 $1,136	6	7 $333	8 $280	9	10 $1,027
11 $295	12 $299	13 $295	14 $347	15 $628	16 $530	17
18 $198	19	20	21 $445	22 $1,067	23 $406	24 $524
25 $243	26 $271	27 $267	28 $226	29 $220	30 $292	31 $310

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $622	16	17 $242	18 $260	19 $255
20 $196	21 $422	22 $1,588	23	24 $806	25 $356	26 $349
27 $977	28	29	30 $228

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Balcony

Junior Studio, 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Suite, 1 Bedroom (View)

Deluxe Room, 1 King Bed (Hearing Accessible)

Deluxe Room, 1 King Bed (View)

Junior Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

Signature Suite, 2 Bedrooms

Signature Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about JW Marriott Las Vegas Resort & Spa

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Prices for upcoming dates