Is parking available at the hotel?

Yes, free self-parking is available on-site. The parking is secured, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel offers several accessibility features including elevators, a wheelchair-accessible lounge, meeting spaces, on-site restaurant, public washrooms, and a pool. There is also a well-lit path to the entrance.

Where is the hotel located in relation to key attractions?

The hotel is located just a 1-minute drive from The Mazatlan Malecón and 9 minutes from Olas Altas Beach. It is 0.3 miles from Playa Norte and 0.8 miles from Mazatlán Aquarium.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. The operational hours are not specified, but it is available for guests to enjoy.

What are the policies regarding children at the hotel?

Children are allowed to stay at the hotel. The minimum age for children to stay for free is not specified.

Holiday Inn Express & Suites Mazatlan by IHG

What guests think

Reviews of Holiday Inn Express & Suites Mazatlan by IHG describe a modern, clean property with comfortable rooms on the Malecón, plus friendly, helpful staff who sometimes go the extra mile, leading many guests to recommend returning.

Multiple reviews criticize breakfast for limited variety, slow replenishment, wait times, and sometimes cold food, though some guests enjoyed the restaurant and morning options. Several guests noted nighttime noise from the Malecón and occasional water or hot water issues in certain rooms. Guests also reported occasional pool downtime and a few customer service lapses. Overall, expect attentive staff, while bringing backup plans if you value a reliable breakfast and quiet nights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel modern and generally well kept. Several guests mentioned the pool being unavailable or in need of maintenance.

Related guest reviews

6

Cesar

6 Feb 2026

·

Stayed 4 nights

La alberca no funcionó y el desayuno no es bueno

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $78	3 $81	4 $97	5 $144	6 $112	7 $114
8 $78	9 $75	10 $75	11 $75	12 $92	13 $106	14 $208
15 $97	16 $76	17 $76	18 $85	19 $110	20 $118	21 $108
22 $77	23 $77	24 $75	25 $74	26 $75	27 $92	28 $91
29 $80	30 $81

Su	Mo	Tu	We	Th	Fr	Sa
		1 $71	2 $71	3 $78	4 $106	5 $194
6 $77	7 $71	8 $74	9 $74	10 $76	11 $78	12 $76
13 $74	14 $74	15 $74	16 $77	17 $75	18 $85	19 $96
20 $79	21 $79	22 $89	23	24	25 $101	26 $97
27 $95	28 $113	29 $174	30	31

About this property

Location

Room options

Queen Suite with Two Queen Beds and Balcony Ocean View

Standard King Room with Ocean View and Balcony

Accessible King Suite with Lagoon View

Queen Suite with Two Queen Beds and Lagoon View

Standard Room

Standard Queen Room with Two Queen Beds and Lagoon View

Standard Queen Room with Two Queen Beds and Balcony Ocean View

Standard King Room with Lagoon View

Guest reviews of Holiday Inn Express & Suites Mazatlan by IHG

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Mazatlan by IHG

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