Luxe Ocean-View Studio ~ Private Balcony ~ Tranquil Area
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About this property
Location
Property Policies
Check-in
Check-out
Check-in from 16:00
Before 11:00
FAQs about Luxe Ocean-View Studio ~ Private Balcony ~ Tranquil Area
Does the property allow pets?
Pets are not allowed at the resort, including any additional fees for pets.
What are the standard check-in and check-out times?
Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out options are not specified.
Are airport shuttle services available?
Airport transfers can be arranged through the resort for a fee, but specific pricing and service hours are not provided.
What accessibility features are available for guests with disabilities?
The resort is wheelchair accessible with features such as elevators, step-free entrances, and accessible public areas. There are also units equipped with safety features for the disabled.
What is the location of the property in relation to key landmarks?
The resort is located in Punta Sam, on the beach, close to Isla Mujeres and various shopping and entertainment options. It is approximately 11 km from downtown Cancun and about 30 minutes from the airport.
Does the property have a swimming pool?
Yes, the resort features five pools, including three heated pools, and one designated for adults only and another for children. Specific operational hours are not mentioned.
What are the policies for guests staying with children?
Children are allowed at the property, and those aged 0-17 can stay for free. Cribs, high chairs, and rollaway beds are available upon request.
What are the policies regarding extra beds and cribs?
Cribs, high chairs, and rollaway beds are available upon request, as long as occupancy limits are not exceeded. Rollaway beds may incur an extra fee.
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