Name: Excellence Playa Mujeres- All Inclusive- Adults Only
Address: Prolongacion Bonampak, S/N, Punta Sam Lote Terrenos 001 MZ, 001 Sm. 003, Zona Continental de Isla de Mujeres, Playa Mujeres, Punta Sam, Isla Mujeres, Quintana Roo, Mexico, Punta Sam, Quintana Roo, Mexico
Rating: 9.75

Guest reviews

9.8

Exceptional

Based on 41 verified reviews

Who stays here?

Business

0%

Couple

88%

Family

4%

Group

5%

Solo

0%

What guests think

AI-generated summary based on recent guest reviews

At Excellence Playa Mujeres- All Inclusive- Adults Only, guests consistently praise the friendly, attentive staff, relaxing adults-only atmosphere, beautiful grounds and beach, and multiple dining options and activities, though experiences with food quality and restaurant wait times vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Fabian

Apr 5, 2026

·

Stayed 5 nights

Secure and exclusive resort, food choices and service top notch, nicely laid out resort with plenty of activities every day and a nice beach area with views of the Caribbean and Isla Mujeres. Very pleased with our stay and already thinking about coming back

2

matthew

Feb 17, 2026

·

Stayed 4 nights

amenities and food were awful. lazy river and pool temperatures not as described on website. we tried shortening reservations due to quality of resort and were basically forced to stay.

8

S

Feb 15, 2026

·

Stayed 8 nights

Amazing Staff, Great Resort, Drink and food were good. Only fine print is vegan menu was repeated for some of the restaurant - so be Aware

10

Randall John Ledet

Feb 1, 2026

·

Stayed 5 nights

Everything was perfect!

10

parvez

Jan 29, 2026

·

Stayed 3 nights

This is my favorite place in Cancun so far. Excellent food, calm beaches and super relaxing lazy river.

Prolongacion Bonampak, S/N, Punta Sam Lote Terrenos 001 MZ, 001 Sm. 003, Zona Continental de Isla de Mujeres, Playa Mujeres, Punta Sam, Isla Mujeres, Quintana Roo, Mexico

Location

Located in Playa Mujeres, a neighborhood in Punta Sam, Excellence Playa Mujeres - Adults Only All Inclusive is next to a golf course and on a private beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Playa Tortugas. Ka'Yok' Planetarium of Cancun and Cancun Cultural House are also worth visiting. Spend some time exploring the area's activities, including golfing.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

No pets or service animals are allowed at this property.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, airport shuttle services are available at a fee of MXN 3904.21 per vehicle for a round trip, accommodating a maximum of 2 passengers.

The property offers limited wheelchair accessibility, including some accessible facilities. Specific details about accessible rooms and areas are not provided.

The hotel is located in Playa Mujeres, approximately 0.6 miles from Mujeres Beach, 1.2 miles from Punta Sam Ferry Terminal, and 7.5 miles from Cancun City Center.

Yes, the property features multiple swimming pools, including both indoor and outdoor options.

Excellence Playa Mujeres- All Inclusive- Adults Only

Amenities

Book on Vio