Name: Fairfield by Marriott Inn & Suites Roanoke Hollins I-81
Address: 7944 Plantation Road, Alpine Hills, Roanoke, Virginia, United States of America, Roanoke, Roanoke County, US
Price range: $119–$434 per night
Rating: 8.4

What guests think

Across the reviews for Fairfield Inn & Suites Roanoke Hollins/I-81, travelers frequently praise the clean, comfortable rooms, welcoming staff, and convenient location just off I 81, along with a satisfying, varied breakfast that exceeds typical expectations.

Several reviews note ongoing renovations and occasional housekeeping lapses (such as stink bugs or missed vacuuming), plus intermittent maintenance or comfort issues like weak hot water, noisy HVAC, a poor sofa bed, or an unresolved toilet problem. It suits visits to Hollins University and I 81 travel; a few guests reported traffic noise, and the pet friendly policy carries a fee with occasional dog related disturbances. Overall, it is a dependable roadside stay with a few caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pet friendly property with easy, well lit parking; several reviews mention ongoing renovations, and one guest found the pool unavailable during their stay.

Related guest reviews

8

Keisha

May 31, 2023

·

Stayed 1 night

The Fairfield Inn in Roanoke was a great place to stay for a Hollins University graduation. It is minutes away from the school, grocery, Dunkin donuts and the convention center. Staff is helpful, knowledgeable, kind and has treats and snacks for check in! We were asked the reason for our visit and then presented with a little gift box shaped like a mortarboard filled with chocolate and when they saw the pup companion, they had a doggie bag for them. There were renovations happening while we stayed but did not see any work being done as it was the weekend. All in all, I would stay again.

10

Manuel

Feb 10, 2023

·

Stayed 2 nights

Friendly staff, great breakfast, clean comfortable beds and recent remodeling is ongoing. Looks good. Would recommend to friends and family !

8

Michele

Jun 4, 2025

·

Stayed 1 night

The property was great. I was disappointed that we could not use the pool which was one of the reasons we chose this hotel

8

Michael

Dec 1, 2024

·

Stayed 1 night

Clean property. Lots of dogs on 3rd floor.

10

Aerial

Dec 13, 2023

·

Stayed 1 night

This was the perfect hotel for a quick one night stay. The hotel itself was conveniently off the highway (yet in a quiet area). The parking lot was well lit with security cameras. The hotel and the rooms were very clean and made you feel safe. Hotel breakfast was yummy with lots of options, including fluffy eggs! Lastly I want to compliment the hotel for a standard checkout time of 12pm! So nice!

10

Ann

Feb 25, 2024

·

Stayed 1 night

Liked that is is dog friendly. Didn’t like the extra charge for the dog.

10

David

Jun 30, 2023

·

Stayed 1 night

it is under renovations so that was a small disappointment, but it should look great when done.

8

Gene

Feb 13, 2023

·

Stayed 1 night

Great price for a Fairfield. The property is undergoing renovation

10

James

Jul 30, 2024

·

Stayed 2 nights

The property was walkable and clean. Parking was easy and accessible.

10

Linda

Jul 12, 2023

·

Stayed 1 night

The hotel is conveniently located off a major highway. The hotel is clean and the staff is professional and courteous. It is pet friendly and we were even given a cute pet gift bag at check in. Will definitely stay here again.

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Cleanliness

Many guests found the hotel and rooms very clean, but there are recurring reports of stink bugs, missed vacuuming, and occasional dirty linens or worn towels.

Related guest reviews

6

Margaret

Apr 29, 2024

·

Stayed 1 night

The furniture in our room was very nice and the surfaces were clean. However, when we attempted to access an outlet, we found a pair of men's boxers on the floor behind the chair and other small items behind the dresser. My husband killed 12 helmet shaped bugs crawling on the curtains and ceiling; the window jam was filled with dead bugs. I have the feeling no one had stayed in that particular room for a while. The clerk was pleasant and apologetic when I told her about the issues.

10

J Carey

Aug 13, 2025

·

Stayed 1 night

Clean and nice

6

Kortni

Oct 10, 2024

·

Stayed 1 night

I paid for a larger room with a sofa bed and a king bed. I travel a lot and have never had a complaint about a Marriott property. #1 - the sofa bed mattress was not acceptable for even an animal. #2 - the sheets were dirty #3 - the blanket in the closet that I assume was for it, appeared and smelled like it had not been washed in years #4 - there was a strobe light on maybe the fire alarm - right above the sofa bed. Makes it impossible to sleep- or to put a pack n play in the extra room for our baby to sleep # 5 - the room smelled like smoke and mold - but it was 1 am and our kids had to go to sleep #6 - the AC/Heat unit was so loud and smelled horrendous By far the worst hotel from Marriott I’ve stayed at

6

Elizabeth

Jul 28, 2023

·

Stayed 1 night

The room was spacious and clean. Mattress not so comfortable. Was discouraged by the towels, fraying around the edges. Drain in the tub was rusty, needing to be replaced. Staff and service workers were very helpful and cheerful.

10

Aerial

Dec 13, 2023

·

Stayed 1 night

This was the perfect hotel for a quick one night stay. The hotel itself was conveniently off the highway (yet in a quiet area). The parking lot was well lit with security cameras. The hotel and the rooms were very clean and made you feel safe. Hotel breakfast was yummy with lots of options, including fluffy eggs! Lastly I want to compliment the hotel for a standard checkout time of 12pm! So nice!

10

Amy

Jul 17, 2025

·

Stayed 3 nights

We came to Roanoke for the USA Cycling Mountain bike championships . The Fairfield was convenient to the venue(Hollins University). Restaurants were nearby and also there were more a short drive away. The hotel was clean and quiet and offered a variety of breakfast choices each morning.

2

Jerry

Apr 17, 2025

·

Stayed 2 nights

When I got to my room, it was full of bugs. When I went down to the desk, they said they would give me a new room, but couldn’t guarantee it wouldn’t have bugs. Now granted they were only stink bugs, but I shouldn’t have to sleep in a room with stink bugs.

10

Sasha

Jun 16, 2024

·

Stayed 2 nights

Every thing was clean and upkeep

10

Michael

Sep 30, 2025

·

Stayed 2 nights

Clean quiet and comfortable

8

Pamela

Jun 29, 2025

·

Stayed 1 night

Floor hadn’t been vacuumed

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and quiet with good beds, but some guests noted issues like highway noise, limited bedside outlets, an uncomfortable sofa bed, loud HVAC, lumpy pillows, and accessibility limitations such as tubs instead of walk in showers and heavy doors.

Related guest reviews

10

Jennifer

Oct 22, 2024

·

Stayed 1 night

Location was conveniently located just off the highway. Our room was nicely decorated and clean. The bed and pillows were comfortable. We always have a good experience with Fairfield Inn

8

Mark

Feb 29, 2024

·

Stayed 1 night

Nice hotel that was nice and quiet. Bathroom design was a bit odd but okay. I would stay here again

4

Caroline

Dec 8, 2022

·

If you are looking for a quiet place to sleep, this is not the place. We heard traffic through the windows all night! And 50$ per fee is way too stiff. Beware of booking this location

8

Katie

Mar 17, 2024

·

Stayed 2 nights

The hotel was clean, the beds were comfortable, and the rooms were quiet. The breakfast was ok but didn't start until 7:30. The area felt safe.

6

Kortni

Oct 10, 2024

·

Stayed 1 night

I paid for a larger room with a sofa bed and a king bed. I travel a lot and have never had a complaint about a Marriott property. #1 - the sofa bed mattress was not acceptable for even an animal. #2 - the sheets were dirty #3 - the blanket in the closet that I assume was for it, appeared and smelled like it had not been washed in years #4 - there was a strobe light on maybe the fire alarm - right above the sofa bed. Makes it impossible to sleep- or to put a pack n play in the extra room for our baby to sleep # 5 - the room smelled like smoke and mold - but it was 1 am and our kids had to go to sleep #6 - the AC/Heat unit was so loud and smelled horrendous By far the worst hotel from Marriott I’ve stayed at

10

Chris

Aug 20, 2025

·

Stayed 1 night

Everything was fine except at the bed only one outlet to plug my apnea machine in my wife’s machine I had to go to service desk and was given an extension cord do the wife’s machine could work it was quiet and comfortable that was the only concern

8

laura

Aug 19, 2024

·

Stayed 1 night

Very nice stay. Great breakfast- clean and plentiful. Nice lobby. Only issue was the lumpy pillows. Easy on and off 81, lots of restaurants near by

6

Elizabeth

Jul 28, 2023

·

Stayed 1 night

The room was spacious and clean. Mattress not so comfortable. Was discouraged by the towels, fraying around the edges. Drain in the tub was rusty, needing to be replaced. Staff and service workers were very helpful and cheerful.

8

Linda

Dec 30, 2022

·

Stayed 1 night

Comfortable room with excellent bed. Adequate breakfast but missed fresh fruit.

8

Robin

May 5, 2025

·

Stayed 3 nights

For a handicap room there needs to be a walk in shower. It is extremely difficult and dangerous to step into a tub. Also there should be some kind of automatic entry door into the room for people in wheelchairs, those doors are so heavy they are difficult to open and manuver a wheelchair through at the same time.

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Service

Staff are widely described as friendly, helpful, and accommodating, with quick room changes and flexible assistance; however, a few reviews cite poor problem resolution and delays like uncleared sidewalks after snow.

Related guest reviews

10

Robert

Apr 12, 2025

·

Stayed 1 night

Very friendly staff. Great recommendations for local resteraunts.

10

Joanne

Oct 29, 2023

·

Stayed 1 night

We arrived about 4 hours early and asked for early check-in. We had absolutely no issues checking in early. I really appreciated that!

10

Joseph

Mar 25, 2023

·

Stayed 1 night

My wife was impressed with the cleanliness of the room, and the hotel lobby was clean despite ongoing renovations. Also, we left early morning before breakfast, but the manager allowed my wife to toast a couple of bagels and take a couple of hard boiled eggs for an on the road breakfast.

10

leo

Mar 22, 2023

·

Stayed 1 night

Asked for a room change because of a barking dog and got one right away. Great and frendly staff.

10

Jennifer

Dec 1, 2024

·

Stayed 1 night

Friendly staff

10

bradley

Feb 26, 2025

·

Stayed 1 night

Clean, safe and excellent staff

10

Brenda Lee

Jul 5, 2024

·

Stayed 1 night

Very clean. Awesome staff

2

Ashleigh

Mar 17, 2024

·

Stayed 1 night

Booked this hotel after leaving a disgusting stay down the street and came to check in at about 10:30-11. The hotel was great, but not as great as their employee, Maurice Wood!!! This man was greeted with a full hotel and a line of people at his desk that hotels.com had taken money from for rooms that the hotel didn’t even have! Not only did he apologize as our family sat in his lobby for almost 2 hours trying to find somewhere to go with all the hotels sold out, but he took it upon himself to reach out and call every single hotel in the area to try to find availability. He is by far a man of integrity and sincere class and deserves to be recognized for how amazing he was. Maybe if hotels.com was as impressive as he was, they wouldn’t be the catastrophe that they are!

10

richard

Dec 25, 2024

·

Stayed 1 night

We drove to the property without a reservation. We asked for a room price that was on their website. Said we couldn't have that price unless we reserved online. My app wouldn't open without my forgotten password. I got a new one but there was an error. Twice. So I went to Expedia and got a good price on there. Silly they couldn't just honor their website price without all the hassle of booking online. Only 8 rooms were full on this Christmas Eve. That being said, everyone was nice, the place was clean, the beds were comfortable, shower was hot and breakfast was great.

2

Jennifer

Sep 16, 2024

·

Stayed 1 night

The commode in the room wasn’t working and they couldn’t/wouldn’t move me to another room that was equivalent. I was stuck in a room with no working toilet. They gave me a bucket? This is the worst customer service - not acceptable. I will never stay at this hotel ever again! The breakfast was subpar. I wouldn’t recommend this hotel.

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Location

Right off I 81 and near restaurants and Hollins University, convenient for highway travel; not close to downtown, and a few guests reported traffic noise.

Related guest reviews

10

Jennifer

Oct 22, 2024

·

Stayed 1 night

Location was conveniently located just off the highway. Our room was nicely decorated and clean. The bed and pillows were comfortable. We always have a good experience with Fairfield Inn

10

Brian

Aug 18, 2024

·

Stayed 1 night

Very accessible from i81, close to Roanoke where there a plenty of dining options and clean rooms.

8

Robert

Jan 4, 2025

·

Stayed 1 night

The property is located next to the highway and conveniences.

10

Gwen

Jul 11, 2024

·

Stayed 1 night

Love the location—right off the highway but not too noisy—with a Starbucks right across the street. Staff very friendly and accommodating!

10

Natalie

Aug 26, 2024

·

Stayed 1 night

Great staff, great breakfast. Lovely experience. Not convenient to downtown but convenient to highway

10

Bobbie

Jun 16, 2024

·

Stayed 1 night

Conveniently located off Interstate 81.

8

Peter

Jul 8, 2024

·

Stayed 1 night

A nice hotel right off Route 81—very clean and convenient!

10

Amy

Jul 17, 2025

·

Stayed 3 nights

We came to Roanoke for the USA Cycling Mountain bike championships . The Fairfield was convenient to the venue(Hollins University). Restaurants were nearby and also there were more a short drive away. The hotel was clean and quiet and offered a variety of breakfast choices each morning.

10

Chris

Dec 12, 2024

·

Stayed 1 night

Close to Interstate and restaurants

10

Debbie

Jun 12, 2023

·

Stayed 1 night

Nice property, close to 81.

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Dining

Breakfast earns frequent praise for variety and quality, with several guests calling it great; a few found it only adequate or disliked the timing.

Related guest reviews

10

Gwendolyn

Nov 17, 2024

·

Stayed 1 night

I would like to mention how nice the breakfast buffet was! Real whole milk, even chocolate milk, was available; as were fresh bananas and really good eggs. Only complaint is too much artificial light leakage—the thermostat is directly opposite the mirror so the light is reflected brightly.

10

Robert

Aug 13, 2025

·

Stayed 1 night

The food options were healthy and satisfying. Exactly what I eat at home and the bed was even more comfortable than my own.

8

laura

Aug 19, 2024

·

Stayed 1 night

Very nice stay. Great breakfast- clean and plentiful. Nice lobby. Only issue was the lumpy pillows. Easy on and off 81, lots of restaurants near by

10

Noreen

Nov 5, 2025

·

Stayed 1 night

We always try to stay at Fairfield's. Love the staff and all accommodations. Can't beat the breakfast

10

Denise

Apr 14, 2023

·

Stayed 1 night

Another great stay at Fairfield. Room was clean and comfortable and breakfast is way better than other hotels! They had blueberry waffles and jalapeño cheddar souffle cups along with the normal breakfast items. They always have so many additional toppings that no one else has.

10

Aerial

Dec 13, 2023

·

Stayed 1 night

This was the perfect hotel for a quick one night stay. The hotel itself was conveniently off the highway (yet in a quiet area). The parking lot was well lit with security cameras. The hotel and the rooms were very clean and made you feel safe. Hotel breakfast was yummy with lots of options, including fluffy eggs! Lastly I want to compliment the hotel for a standard checkout time of 12pm! So nice!

10

Marc

Jan 4, 2023

·

Stayed 1 night

Clean, inexpensive, good breakfast

8

Linda

Dec 30, 2022

·

Stayed 1 night

Comfortable room with excellent bed. Adequate breakfast but missed fresh fruit.

10

richard

Dec 25, 2024

·

Stayed 1 night

We drove to the property without a reservation. We asked for a room price that was on their website. Said we couldn't have that price unless we reserved online. My app wouldn't open without my forgotten password. I got a new one but there was an error. Twice. So I went to Expedia and got a good price on there. Silly they couldn't just honor their website price without all the hassle of booking online. Only 8 rooms were full on this Christmas Eve. That being said, everyone was nice, the place was clean, the beds were comfortable, shower was hot and breakfast was great.

2

Jennifer

Sep 16, 2024

·

Stayed 1 night

The commode in the room wasn’t working and they couldn’t/wouldn’t move me to another room that was equivalent. I was stuck in a room with no working toilet. They gave me a bucket? This is the worst customer service - not acceptable. I will never stay at this hotel ever again! The breakfast was subpar. I wouldn’t recommend this hotel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$124
February	$128
March	$123
April	$138
May	$154
June	$130
July	$130
August	$132
September	$152
October	$163
November	$147
December	$119

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $223	19 $211
20 $144	21 $154	22 $154	23 $163	24 $149	25 $189	26 $184
27 $119	28 $120	29 $120	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $195	2	3 $432
4 $130	5 $124	6 $130	7 $135	8 $140	9 $208	10 $201
11 $120	12 $130	13 $135	14 $130	15 $140	16 $434	17 $434
18 $131	19 $130	20 $135	21 $135	22 $140	23 $221	24 $186
25 $120	26 $125	27 $130	28 $130	29 $125	30 $211	31 $161

Fairfield by Marriott Inn & Suites Roanoke Hollins I-81

Prices for Fairfield by Marriott Inn & Suites Roanoke Hollins I-81

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed, Accessible Bathtub (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed

Guest reviews of Fairfield by Marriott Inn & Suites Roanoke Hollins I-81

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield by Marriott Inn & Suites Roanoke Hollins I-81

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