Name: Hilton Garden Inn Greensboro
Address: 4307 Big Tree Way, Greensboro, North Carolina, United States of America, Greensboro, North Carolina, US
Price range: US$124–US$480 per night
Rating: 8.48

What guests think

Across recent reviews, Hilton Garden Inn Greensboro earns praise for friendly staff, clean, comfortable and often spacious rooms, and a convenient location near I-40 and restaurants, though stays sometimes coincide with construction.

The on-site restaurant and bar are appreciated, while breakfast is paid and experiences with crowding or service can be mixed. Guests also note a pool on site, with some enjoying it and others citing access or cleanliness problems, and a few rooms affected by highway noise or dated bathrooms. Overall, expect a well equipped stay, with occasional variability to consider.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant receive good feedback. The pool is available but there are reports of access or cleanliness issues, and some stays coincided with daytime construction noise.

Related guest reviews

10

Janine

12 Aug 2024

·

Stayed 2 nights

It is very convenient to I-40 and in a triangle between Elon, Wake Forest and High Point. Queen room suite was very spacious with a lot of storage available, and beds are comfortable. Appetizers and dinner were very good. Bartender Tim is fantastic. Very personable, engages in conversation, and attentive.

10

Tania

18 Apr 2024

·

Stayed 6 nights

I was positive surprised by the hotel. Very clean, bar and restaurant service available which is great when you come back from work.

10

Keisha

19 Feb 2025

·

Stayed 1 night

I brought my daughter and her friends for a sleepover to celebrate her birthday. They enjoyed the hotel and the family community area downstairs provided room for them to paint a canvas. The pool area was a bonus for the stay as well.

4

Frances

24 Apr 2023

·

Stayed 2 nights

We were VERY disappointed in this hotel. It was under construction and that was not advertised to us. We paid a VERY high rate and stayed in the older part of the hotel. The bathroom was very dated and neither one of us wanted to shower there. There was rust everywhere in the bathroom. We tried to get a new room but they were booked up. It was so GROSS and not worth the high rate. We would like a refund for our trouble, it was awful.

8

Kenneth

1 Feb 2025

·

Stayed 1 night

The only thing we did not like is that we did not have access to pool due to door lock broken. Did request a discount

8

lauren

30 Jun 2024

·

Stayed 2 nights

Stay was good overall. Rooms were spacious (Jr. Suite). Location closer to main area (food, Walmart, target etc). The only complaint was the pool!!! We went for a swim didn’t get in due to a layer of hair on top of the pool!!! My husband noticed it didn’t look like it had been circulating. Other than that front desk was very nice. Didn’t eat we were busy! Would stay again, just clean that pool!

10

Joseph

3 Nov 2024

·

Stayed 1 night

The individual who tended bar and served the tables in the evening was exceptional.

8

Brett

19 Mar 2023

·

Stayed 2 nights

Nice place. Good location. Had to endure a bit of construction which made it noisy during the day.

10

Cheryl

12 Sept 2024

·

Stayed 1 night

I stay at this hotel regularly and have consistently had great check-in service, restaurant service, and bar service.

8

Nancy

6 Oct 2024

·

Stayed 3 nights

I enjoyed the pool and the peace. I would recommend a better wifi service and a smart TV.

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Cleanliness

Many guests found the hotel and rooms clean, but recurring issues appeared in some rooms, including odors, stained or dated bathrooms, hairs in showers, ants, and occasional plumbing problems.

Related guest reviews

6

Robert

24 Feb 2024

·

Stayed 1 night

Several hairs in shower…unacceptable. This hotel was more expensive, with smaller shower/bathroom/no fan, and did not include breakfast (big disappointment).

6

Marcie

3 May 2023

·

Stayed 3 nights

My first room had a sewage smell coming from the bathroom. I switched to the second floor which was better

10

Letia

5 Jul 2025

·

Stayed 1 night

My stay was only a short period of time however, it was very pleasant. Friendly staff and room was very clean. I would recommend staying here to family and friends.

10

Patricia

9 Jul 2025

·

Stayed 2 nights

When I first arrived, the staff was so friendly and helpful. In fact, the Front Desk knew who I was by name and they were so helpful. The room was excitedly clean and spacious. My view was amazing. Will definitely return.

10

Ellen

9 Jul 2024

·

Stayed 1 night

One of the best and cleanest hotels we have ever stayed.

8

Meghan

4 Jul 2025

·

Stayed 1 night

The lobby and outside was beautiful. Our room was very tired and the carpet was stained.

10

Robyn

10 Nov 2024

·

Stayed 1 night

Easy check in process. Friendly staff. Room was comfortable and clean.

6

Terrell

29 Nov 2023

·

Stayed 1 night

I have stayed here numerous times with no problem. This particular time our room had ants. The room they move us to had toilet problems (Flushing). Attendant didn’t seem to practically care. Did the minimum I guess.

4

Tamika

17 Aug 2025

·

Stayed 1 night

The hall way was very hot and the room smelled damp and was very muggy

10

Christine

26 Mar 2025

·

Stayed 1 night

Room was clean, spacious and quiet. We enjoyed our night away

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Rooms

Rooms are generally spacious, comfortable, and often quiet, with thoughtful layouts and amenities. A few guests reported highway-facing noise, dated decor, or small bathrooms.

Related guest reviews

6

Robert

24 Feb 2024

·

Stayed 1 night

Several hairs in shower…unacceptable. This hotel was more expensive, with smaller shower/bathroom/no fan, and did not include breakfast (big disappointment).

8

Lori

14 Feb 2025

·

Stayed 1 night

Enjoyed staying here, the room was very spacious, clean and up to date appearance. The bed was very comfy. There were a lot of stores and eateries close by so if needed to make a quick store run, it was no problem.

6

LeeAnn

5 Dec 2022

·

Stayed 19,330 nights

Even though the hotel was not full, we received a room facing the highway and it was very very noisy at night with horns and racing engines.

10

shane

19 Jan 2025

·

Stayed 2 nights

Quietness

10

Patricia

9 Jul 2025

·

Stayed 2 nights

When I first arrived, the staff was so friendly and helpful. In fact, the Front Desk knew who I was by name and they were so helpful. The room was excitedly clean and spacious. My view was amazing. Will definitely return.

10

CHARLOTTE

10 Nov 2023

·

Stayed 1 night

I loved the softness of the beds and pillows. The shower was awesome

8

Meghan

4 Jul 2025

·

Stayed 1 night

The lobby and outside was beautiful. Our room was very tired and the carpet was stained.

8

lauren

30 Jun 2024

·

Stayed 2 nights

Stay was good overall. Rooms were spacious (Jr. Suite). Location closer to main area (food, Walmart, target etc). The only complaint was the pool!!! We went for a swim didn’t get in due to a layer of hair on top of the pool!!! My husband noticed it didn’t look like it had been circulating. Other than that front desk was very nice. Didn’t eat we were busy! Would stay again, just clean that pool!

10

Rhona

9 Feb 2024

·

Stayed 1 night

The layout of the room was well done. I also appreciated having an individual microwave and mini-frig. The room was spacious and clean. I plan to stay at that hotel every time I visit the Greensboro area.

10

Christine

26 Mar 2025

·

Stayed 1 night

Room was clean, spacious and quiet. We enjoyed our night away

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Service

Service is frequently described as friendly, welcoming, and attentive at check-in and in the bar and restaurant. However, some guests reported lapses such as an unstaffed front desk, billing disputes, or unsupportive responses to issues.

Related guest reviews

10

James

8 Jun 2024

·

Stayed 1 night

Great experience and the staff was stellar.

10

Myra

23 Jun 2025

·

Stayed 3 nights

The young man that worked the front desk was phenomenal...i forgot to get his name but he recognized me from a previous visit. Always on point and makes you feel welcomed!

6

Stephanie

21 Jul 2023

·

Stayed 1 night

I had paid for my room through hotels.com and got confirmation of paying. When I got to hotel I was made to pay again. I was told that the charged that I had already paid was just to hold the room. But my bank had already been charged. When I made it known to the front desk clerk the next morning once I looked at by online acct. that I had been charged twice the manager made it seem as if I was lying and that she had to get it straight with hotels.com or I was going to have to call them. Then the manger decided to call expedia to try to get it straight and I was told she would get in contact with me by the end of the day or the next day. I'm waiting for her phone call. Because I refuse to pay twice I will take this further if I have too. This makes me not want to book through hotels.com or stay at that Hilton any more if they can't see on their screen if a patron has already paid or not and makes them pay again and then they have a hard time getting refunded.

10

Candice

2 Jul 2025

·

Stayed 3 nights

Staff was so friendly. Front desk, the restaurant, and the cleaning service all were enjoyable to work with. You can tell they enjoy their job.

2

Katherine

10 Jan 2025

·

Stayed 3 nights

This was not a pleasant experience. The service regarding the front desk personnel was terrible. Many time it is not staffed. Waiting up to 10 minutes for someone to show up. Walking by or going down to front desk was rarely occupied by a hotel staff member. Not pleasant at all. This hotel location is not somewhere I will go again.

10

Barbra

19 Jul 2025

·

Stayed 1 night

We have stayed here the last 4 years while traveling for a family vacation always and easy friendly check in

10

Judy

8 Feb 2025

·

Stayed 1 night

Staff was exceptional

10

Lelia Jessie

17 Mar 2025

·

Stayed 1 night

Bryon at check in was great!!

8

Hope

21 Jul 2025

·

Stayed 3 nights

The stay was nice. Front desk staff, housekeeping and maintenance were attentive, accommodating and very helpful. Their great service made up for poor service I received the last morning I was there. I decided have breakfast there instead of making a stop on the way home. The lady manning the front of the breakfast buffet basically pounced on me like I was trying to steal breakfast. She was rude and disrespectful.

4

Anibal

10 Sept 2024

·

Stayed 1 night

Dealing with customer service is not the best . Someone stole Me wifes charger , when she tried to retrieve it I had to call . It should of not come that I had to call .

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Location

Convenient to I-40 with easy access to restaurants and shopping, and about 10–15 minutes from downtown Greensboro; straightforward to find.

Related guest reviews

8

Lori

14 Feb 2025

·

Stayed 1 night

Enjoyed staying here, the room was very spacious, clean and up to date appearance. The bed was very comfy. There were a lot of stores and eateries close by so if needed to make a quick store run, it was no problem.

10

Janine

12 Aug 2024

·

Stayed 2 nights

It is very convenient to I-40 and in a triangle between Elon, Wake Forest and High Point. Queen room suite was very spacious with a lot of storage available, and beds are comfortable. Appetizers and dinner were very good. Bartender Tim is fantastic. Very personable, engages in conversation, and attentive.

10

Cody

5 Aug 2024

·

Stayed 3 nights

The rooms were updated and clean. During our stay there was a large group of teams/kids and the staff did a great job of allowing the team to enjoy their stay while respecting the other guests. Property is in a good location about 10-15 minutes from downtown Greensboro.

8

Avis

27 May 2024

·

Stayed 1 night

The location gives you easy access to shopping and dinning.

10

Mark

13 Apr 2025

·

Stayed 1 night

Very nice location

10

brett

21 Aug 2023

·

Stayed 1 night

Conveniently located. We have stayed here a number of times when in Greensboro

8

Emily

27 Oct 2023

·

Stayed 1 night

Hotel was great, convenient location for lots of restaurants and fast food. It’s also located right off the highway which was easy to access. The rooms were very clean. The only negative was that I had requested a crib during check in for our one year old baby but we’re told by the front desk they only had 1 and it was in use. I understand they are first come first served but only having 1 seems quite inadequate. Needless to say, my baby nor I got much sleep without her having a crib. The front desk offered extra blankets which I used to make a bed on the floor. It was very frustrating as I’ve never had a hotel not have a crib available and we were unable to travel with a portable crib.

10

Lenny

7 May 2023

·

Stayed 1 night

Great location with very friendly staff from housekeeping and the front desk. Surprisingly good assortment of wines at the bar as well.

10

Kimberly

7 Nov 2024

·

Stayed 1 night

We spent the night after the Gold over America Tour to see the Olympians. The hotel was easy to find, clean, and well-suited to take on the other gymnast enthusiasts who did the same. The morning breakfast looked delicious, but we took advantage of the coffee bar on the way out. The staff was very polite and even tolerated some aspiring Olympians doing tricks down the hall.

10

Jason

7 Mar 2024

·

Stayed 2 nights

Good location convenient to all my needs

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Dining

The on-site restaurant and bar earn praise for food, drinks, and staff. Breakfast is paid and feedback varies, with mentions of crowding, value concerns, and occasional rude service.

Related guest reviews

10

Janine

12 Aug 2024

·

Stayed 2 nights

It is very convenient to I-40 and in a triangle between Elon, Wake Forest and High Point. Queen room suite was very spacious with a lot of storage available, and beds are comfortable. Appetizers and dinner were very good. Bartender Tim is fantastic. Very personable, engages in conversation, and attentive.

6

Vickie

19 Aug 2024

·

Stayed 1 night

Pay for contential breakfast that is no different than what other hotels provide for no additional cost.

10

Joseph

3 Nov 2024

·

Stayed 1 night

The individual who tended bar and served the tables in the evening was exceptional.

8

Hope

21 Jul 2025

·

Stayed 3 nights

The stay was nice. Front desk staff, housekeeping and maintenance were attentive, accommodating and very helpful. Their great service made up for poor service I received the last morning I was there. I decided have breakfast there instead of making a stop on the way home. The lady manning the front of the breakfast buffet basically pounced on me like I was trying to steal breakfast. She was rude and disrespectful.

10

Norene

24 Apr 2025

·

Stayed 3 nights

The room was clean. Lots of kids in the the breakfast area. We were unable to eat or feed the kids.. Grabbed an orange and out the door. Do not pay for breakfast then not be able to enjoy or able to sit down to eat.

8

Eugenia

9 Feb 2025

·

Stayed 3 nights

Very friendly and attentive staff. Breakfast was nice.

10

Cheryl

12 Sept 2024

·

Stayed 1 night

I stay at this hotel regularly and have consistently had great check-in service, restaurant service, and bar service.

10

Lenny

7 May 2023

·

Stayed 1 night

Great location with very friendly staff from housekeeping and the front desk. Surprisingly good assortment of wines at the bar as well.

10

Wanda Lyons

16 Sept 2024

·

Stayed 2 nights

Nice property…across from a Waffle House and buffet spot….they also serve breakfast $14.99 pp…looks like it also may serve after breakfast also but I was there for a concert so we were in and out and ate at other places…..be in early to get good parking….nice and friendly staff….rooms nice no problem there…I was trying to touch all points I look for in reviews so I hope I helped

8

Kendra

21 Aug 2023

·

Stayed 2 nights

Overall pleasant stay. Obviously hotel had overpriced beverages. But they are still reasonable and great.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$124
February	US$144
March	US$141
April	US$199
May	US$150
June	US$161
July	US$135
August	US$131
September	US$144
October	US$207
November	US$143
December	US$121

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $166	19 $158
20 $131	21 $150	22 $154	23 $146	24 $149	25 $236	26 $233
27 $132	28 $149	29 $145	30 $145

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2 $174	3 $169
4 $124	5 $142	6 $147	7 $147	8 $147	9 $189	10 $266
11 $142	12 $165	13 $189	14 $285	15 $400	16	17
18	19 $381	20 $205	21 $193	22 $216	23 $264	24 $264
25 $209	26 $193	27 $203	28 $205	29 $480	30	31

Hilton Garden Inn Greensboro

Prices for Hilton Garden Inn Greensboro

Monthly average prices

About this property

Location

Guest reviews of Hilton Garden Inn Greensboro

Who stays here?

What guests think

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