Name: Best Western Suites near Opryland
Address: 201 Music City Circle, Pennington Bend, Nashville, Tennessee, United States of America, Nashville, Davidson County, US
Price range: US$101–US$262 per night
Rating: 8.48

What guests think

At Best Western Suites near Opryland, travellers consistently highlight the convenient location near the Grand Ole Opry, friendly staff—especially at breakfast—and generally clean, spacious rooms that represent solid value with free parking and an hourly downtown shuttle.

Multiple guests report overnight vehicle break-ins in the lot and poor follow-up or communication about security. Others describe dated interiors and intermittent maintenance problems (air-conditioning, thermostats, TVs), occasional musty odors, and periodic reports of pests. Overall, this is a convenient, good-value base near the Opry, but weigh location and price against variable upkeep and parking security.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking, a paid shuttle to downtown, and an outdoor pool are frequently noted. Several reviews also report overnight vehicle break-ins, and the small fitness room feels dated or limited.

Related guest reviews

2

Christopher

30 Nov 2025

·

Stayed 3 nights

While the stay was comfortable our car was broken into the in the early morning hours. The hotel made no effort to notify any of the guests that there had been break ins. We heard about it from the person managing the breakfast area. The only thing the hotel could say was they let the police know when someone told them and while they have cameras all around the property apparently no one was watching this cameras.

8

Wanda

24 Oct 2025

·

Stayed 2 nights

Check in was easy. Free parking a plus. Breakfast was very good. Room was clean and comfortable. Only problem we encountered was that our TV did not work the first night. The desk attendant came and tried to fix it but couldn’t. The maintenance man wouldn’t be able to come until the following day. The desk attendant said they would give us a $40 credit on our stay for the inconvenience. We booked and pre-paid through Hotels.com so I guess we’ll never see the credit. Overall, we had a pleasant stay and would return in the future.

10

Rusty

23 Oct 2025

·

Stayed 1 night

We were traveling through Nashville and wanted to stay close to the Opry. This is a perfect place. Well taken care of Hotel. Breakfast was really good. Renee was working the Breakfast area and she was the highlight of the trip. Just such a warm person and cared about the people. Hard to find someone who can interact with others in a personable way. The room was great. The pool was great. Parking was safe and well lit. Overall a definite 5 of 5 stars.

10

John

24 Aug 2025

·

Stayed 2 nights

The shuttle to downtown Nashville was great.

8

Ximin

1 Jul 2025

·

Stayed 3 nights

The continental breakfast was decent, the swimming pool was great. The fitness room needed a bit updates and the lights there turned off every half hour automatically even people were in there.

8

david

3 May 2025

·

Stayed 4 nights

staff was great, facility was clean. the gym did not have much in it

2

Stephanie

7 Mar 2025

·

Horrible place to stay. Car window broken due to teens looking for cash and guns. About 13 vehicles. Hotel staff states they get paid to check people in not watch cameras. Management tried to say it was just 7 cars. I counted them when we got out there and it was 13 and some had already left. No warning what so ever. Got out to car and other people who had broken windows told us. And the kicker. This was not the first time GM refused to talk to me and the Asst manager was a jerk. Said he doesn’t know what security does when they are there. Calling BS on that one. HORRIBLE place to deal with.

8

Karen

2 Mar 2025

·

Stayed 1 night

Cars broken into in parking lot

8

Christina

26 Jan 2025

·

Stayed 2 nights

Unfortunately 6 vehicles were broken into and robbed during our first night. Breakfast is very good and the lady who works it is amazing.

10

Stacy

30 Oct 2024

·

Stayed 3 nights

Great location and they had a shuttle service that went to Broadway for $10 round trip. Would definitely stay here again.

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Cleanliness

Many guests describe very clean rooms and common areas, but cleanliness is inconsistent. Repeated reports mention pests, stained linens or carpets, and occasional odors.

Related guest reviews

2

Felicia E

25 Nov 2025

·

Stayed 1 night

Disgusting, blood on the mattress and black mold in the bathroom. The only saving grace was the front desk was nice. However totally unacceptable standards for cleanliness.

10

Robert

17 Nov 2025

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Stayed 3 nights

This hotel was very clean, the staff was very friendly and the amenities were great for the location and cost of our stay there. Highly recommend this BW Nashville hotel and it is not far from alot of fun things to see and do!!

10

Shannon D

29 Oct 2025

·

Stayed 2 nights

This was the best and cleanest hotel I have ever stayed in. The morning breakfast was very good. Me and my wife really appreciate your hospitality.

2

Margaret

18 Aug 2025

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Stayed 3 nights

Had to be moved to a different room after the first night due to the musty smell. A/C was not working correctly and putting out so much water that our hanging clothes in closet were wet. New room was better but not great. Carpet throughout hotel is very dirty. Would never stay there again.

4

Michael

11 Aug 2025

·

Stayed 2 nights

Staff not informative regarding shuttle scheduling. Small worms in the bathtub and on bathroom floor. Exhaust fan loud and useless. Had to double check door to make sure it closed and locked. Repeat visitor to this location, won’t return.

10

libby

7 May 2025

·

Stayed 1 night

It is very clean

4

margaret

10 Mar 2025

·

Stayed 3 nights

Killed 2 roaches in the bathroom. Towels look dingy.

4

Bill

1 Mar 2025

·

Stayed 1 night

Roaches in Bathroom, when sun came in window it revealed a filthy from on desk and tv stand, was sticky as well

4

Whitney

9 Feb 2025

·

Stayed 1 night

The staff was so nice, but the room I was given was unacceptable. The walls were filthy with something splattered on them around the trash can areas. The couch smelled so badly of urine. The air conditioning/heat didn’t work at all. The television remote didn’t work and was sticky. The bathtub was clogged and didn’t drain while showering. There was a beeping smoke alarm in the hallway that I could hear all night. The provided hair dryer looked like it had melted at some point. The free breakfast was okay, until we noticed roaches crawling on the tables. I realize this is not a five star hotel, but I at least expect a little more cleanliness.

10

Dana

10 Nov 2024

·

Stayed 1 night

Property was clean, staff was friendly. Will definitely stay here again!

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Rooms

Suites are often spacious and comfortable, but decor can feel dated and guests report issues with AC/thermostats, small pillows, limited bathroom ventilation, noise near elevators, or weak in-room Wi‑Fi.

Related guest reviews

8

Helen

6 Nov 2025

·

Stayed 3 nights

Room spacious , clean and comfy bed albeit dated in decor. Main stair carpets filthy - easy to get a cleaning ! Breakfast excellent all three days. Staff do not appear happy at work except one member at breakfast this morning who was very obliging and friendly . Staff in general very poor in terms of hospitality , no greetings , smiles and not very forthcoming with info.

8

Tracy

29 Sept 2025

·

Stayed 2 nights

The rooms are a little dated. The bed had a weird mattress protected that was so thick that it made the bed very hot to sleep in. The room was clean and the staff friendly.

4

William

22 Aug 2025

·

Stayed 2 nights

The Wi-Fi was virtually non-existent in the room. When I went to the reception desk the strength of connection improved by immediately dropped when leaving the area. It never worked properly or consistently while there. This was the single BIGGEST downside of the property. The TV is not a Smart TV, the remotes are archaic, the printed channel listing was not related to the online listing of channels. The bed mattress was very soft and clearly well worn past the date of good quality. the jacuzzi tube did not work at all. The breakfast was good and the breakfast staff were terrific, personable, and helpful with information about sites to visit. The location was excellent for access to the Opry House and show. The price for the room was excellent. The room was a large suite and given the shortcomings listed above, acceptable. I would however be willing to pay more for more upgraded amenities, a firm mattress, working WiFi in the room, and a SMART TV.

8

Thomas

30 Jul 2025

·

Stayed 3 nights

Hotel was in a nice area and the room was very large. One complaint is the shower was too small.

8

Sandra

4 Jul 2025

·

Stayed 1 night

The room had a musty odor

4

Daniel

3 May 2025

·

Stayed 1 night

They upgraded our room but stuck us right by the elevator. It ran constantly until after 4am. If they had told me that it was going to be beside the elevator I would have refused it but I felt like I was stuck with it. I didn't get any sleep until after 4am because it ran constantly then right back up before 6am when it started again. There should be a way to make it quiter or have a time that it is shut down. In reality I should have gave it a 0 because when I said something about it nobody cared.

10

Kirsten

24 Feb 2025

·

Stayed 3 nights

The room was very clean, bigger than I expected with a couch and desk. It felt like an apartment rather than a hotel room. I felt very comfortable and safe. I didn’t hear a lot of noise from other guests and enjoyed a peaceful stay. Everyone I met working the desk in the lobby was very kind and welcoming, always offering a smile when they saw me walk by. The breakfast was excellent too, several options were offered for foods and drinks. It truly was an excellent stay, and I would consider staying again next time I’m in Nashville!

6

Carlene

4 Nov 2024

·

Stayed 2 nights

Rooms dated could use refurbishing.

10

Linda

15 Aug 2024

·

Stayed 1 night

Room was nice because it was spacious.

8

Leigh Anne

5 Aug 2024

·

Stayed 3 nights

The room was great except for the thermostat, which was locked at 66° but felt much hotter than that. There was also no exhaust fan in the bathroom, so it felt like a sauna. This may be a minor inconvenience for some, but I was uncomfortable the entire 3 days of my trip.

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Service

Staff are generally friendly and helpful, with frequent praise for the breakfast attendant. Some guests experienced unhelpful or rude front-desk interactions and unclear communication about shuttles, charges, or problem resolution.

Related guest reviews

8

Lloyd

19 Aug 2025

·

Stayed 2 nights

Check in clerk refused to honor my Disabled 100 % Veteran Status . Even though i am a rewards member.

4

Michael

11 Aug 2025

·

Stayed 2 nights

Staff not informative regarding shuttle scheduling. Small worms in the bathtub and on bathroom floor. Exhaust fan loud and useless. Had to double check door to make sure it closed and locked. Repeat visitor to this location, won’t return.

2

HEATHER

10 Aug 2025

·

Stayed 1 night

We had a terrible experience with this hotel. We had reserved three rooms for a family trip. One had a broken air conditioning and it was the beginning of August. They did nothing to help. Another room had a foul odor like mold smell. We asked for an extra blanket or bedding in order to use the pullout bed in the room and we were treated terribly. We were told they don’t do that and then we were questioned on the amount of people in our room. We only had 4 like we had stated in our reservation. Too make matters worse we were over charged $100 per room on our card statement and had to call to get it fixed. They were very rude and very dishonest as well as not accommodating no at all. We were supposed to stay one more night but opted to lose the $400 because they refused to cancel our rooms that we were supposed to use 2 days later. I would NEVER reccomend this hotel to anyone. I have also lost my trust in hotels.com after being told one thing and not having it happen. They were not much help when we called and it was very hard to get in touch with a live agent. I am so frustrated after this trip.

10

Irene

2 Aug 2025

·

Stayed 1 night

Excellent customer service. The staff made us feel very welcome.

6

Patricia

15 Jun 2025

·

Stayed 1 night

Sara at checkout was "in a mood".... Asked for a receipt for our stay and she said "you booked thru a 3rd party. Get it from them.". Asked her for a receipt re incidental charges and she did her best to say nothing was charged and she couldn't print it. We wanted a receipt to prove that since they had a copy of our credit card. After continually refusing.... She finally printed it, slapped it on the counter and said snarkly "See. Told you nothing was charged." and gave me a nasty look and rolled her eyes.

10

Traci

7 Jun 2025

·

Stayed 2 nights

Nothing but praise for this property! Very welcoming, clean, good location. Special shoutout to Renee in the breakfast marea! The sweetest soul❤️. She was so pleasant and very helpful; such a joy to talk with; definitely a ray of sunshine! You won’t regret choosing this facility!

10

john

23 May 2025

·

Stayed 2 nights

From the moment we walked in until we left has been awesome. The hotel was beautiful and very clean. The front desk staff goes above and beyond to make sure your stay is perfect. Sara and David greeted us every time they saw us. They were all smiles. Renee our lady in the kitchen had breakfast very hot and fresh. Renee made us feel like we were eating in her kitchen in her home. Thank you Best Western !!!

2

Heather

21 Mar 2025

·

Stayed 4 nights

I was charged $100 for my service dog “barking” yet he never barked at anyone. When I spoke with the manager his story changed multiple times and was even told this “barking” was on camera but when asked to see the video all of a sudden it was just video of us going in and out of our room. They made up a lie and tried charging me for something that never happened.

10

Nathan

16 Feb 2025

·

Stayed 3 nights

Staff was very friendly and helpful. Rooms were clean

10

Evelyn

14 Aug 2024

·

Stayed 2 nights

The rooms were clean and the staff were all professional, as well as friendly. We really enjoyed speaking with Renee the breakfast attendant. She was not only wonderful at het job but went above and beyond giving us information about Nashville. She really made our stay there very pleasurable!

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Location

Consistently convenient for the Grand Ole Opry, Opry Mills, restaurants, and highway access. Less ideal for walking to downtown, and a few note dark or less walkable surroundings at night.

Related guest reviews

8

Joe

28 Nov 2025

·

Stayed 5 nights

Easy Check-in, property conveniently located right off highway, near Grand Ole Opry (less than 5 minutes drive) - Neighborhood felt safe, walking distance to several restaurants

10

Kymberlee

7 Aug 2025

·

Stayed 2 nights

Property was great. Easy access, lots of parking, close to the Opree and shopping. Room was large, clean and comfortable. Didn’t interact much with staff, but they were friendly when we did.

10

Charity

13 Jul 2025

·

Stayed 2 nights

It was a great location, clean, free parking, and friendly staff.

10

Pu

12 Jul 2025

·

Stayed 4 nights

Had an upstair room that overlooked the river. The room was nice and spacious, plenty of room for sleeping, working and lounging. Breakfasts were well supplied by a courteous and hardworking lady. Very convenient drive to the Convention center and to the freeway to downtown.

10

Kathy

2 Jul 2025

·

Stayed 1 night

The hotel was very, clean, quiet, comfortable bed and I didn’t have to get back in much traffic to get to the Grand Ole Opry. This is a very resonable priced hotel close to Opry Mills Mall. You can go to Dave and Buster’s, The Aquarium Restaurant and many other restaurants, besides shopping.

10

Morris

3 Apr 2025

·

Stayed 1 night

Convenient to Opry but nothing else.

10

James

18 Dec 2024

·

Stayed 1 night

this property is easy enough to find and convenient for the grand ol opry and surroundings

10

Randall

3 Dec 2024

·

Stayed 1 night

Great location!

6

Kevin

9 Oct 2024

·

Stayed 4 nights

The property and rooms were fine, but nothing special. The hotel is not as convenient to walk as hotels closer to the Gaylord Resort. It is dark at night and there are not always sidewalks.

10

Murray

17 Sept 2024

·

Stayed 3 nights

It is a quiet well maintained hotel that is close to Opry Mills mall and has many dining options available. A shuttle is provided for $10 round trip per person to Broadway.

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Dining

Breakfast is frequently praised for quality and variety, and the attendant’s service stands out. A few reviews found it average or mediocre.

Related guest reviews

10

Rusty

23 Oct 2025

·

Stayed 1 night

We were traveling through Nashville and wanted to stay close to the Opry. This is a perfect place. Well taken care of Hotel. Breakfast was really good. Renee was working the Breakfast area and she was the highlight of the trip. Just such a warm person and cared about the people. Hard to find someone who can interact with others in a personable way. The room was great. The pool was great. Parking was safe and well lit. Overall a definite 5 of 5 stars.

6

Laurie

19 Oct 2025

·

Stayed 5 nights

Breakfast was mediocre but the staff serving it was excellent, very friendly and helpful.

10

Marcel

4 Sept 2025

·

Stayed 4 nights

Breakfast was fantastic! Super comfy beds! Very friendly service!

10

Terry

2 Jul 2025

·

Stayed 1 night

Nice hotel with great breakfast every day.

8

Maria

8 Jun 2025

·

Stayed 1 night

Excelent breakfast !!!

10

Alex

3 Jun 2025

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Stayed 3 nights

Overall enjoyed our stay. Staff was friendly & helpful when needed. Clean and nice rooms. Breakfast was good and they had plenty of options. Very close to Opry if that is a focal point of your trip.

8

Linda B

22 Apr 2025

·

Stayed 2 nights

Fantastic Breakfast & had a shuttle for going downtown.

10

Mary

20 Mar 2025

·

Stayed 1 night

Great stay. Rene, the food attendant at breakfast was very helpful and friendly, with a great feel good attitude. She went out of her way to make sure we had everything we needed. Thank you, Rene.

10

Dave

24 Feb 2025

·

Stayed 2 nights

Very nice place to stay. Staff was very helpful and Breakfast was good! We would definitely book again.

8

Michelle

14 Sept 2024

·

Stayed 3 nights

Breakfast was of poor quality.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$79
February	US$97
March	US$118
April	US$114
May	US$114
June	US$128
July	US$136
September	US$120
October	US$125
November	US$106
December	US$102

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $129	17 $109	18 $171	19 $180
20 $112	21 $101	22 $101	23 $101	24 $102	25 $110	26 $110
27 $105	28 $105	29 $114	30 $131

Su	Mo	Tu	We	Th	Fr	Sa
				1 $170	2 $153	3 $157
4 $105	5 $120	6 $120	7 $149	8 $120	9 $181	10 $205
11 $170	12 $170	13 $262	14 $189	15 $189	16 $169	17 $169
18 $123	19 $110	20 $127	21 $123	22 $149	23 $203	24 $169
25 $105	26 $123	27 $123	28 $124	29 $107	30 $134	31 $114

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Hot Tub

Standard Room, 1 King Bed, Refrigerator & Microwave

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Suites near Opryland

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Prices for upcoming dates