Name: Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place
Address: 2330 Elliston Pl, West End, Nashville, Tennessee, United States of America, Nashville, Davidson County, US
Price range: US$132–US$451 per night
Rating: 7.63

What guests think

Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place earns praise for a convenient location near Vanderbilt and friendly staff, but many reviews cite dated rooms, inconsistent cleanliness, facility outages, and paid parking that frustrates guests, with occasional concerns about parking lot security.

Rooms are often spacious, yet maintenance issues like noisy or failing AC, gurgling sinks, and worn furnishings appear across multiple stays. Breakfast is frequently described as decent to good, though several guests found items cold, unavailable, or service indifferent. Expect a convenient base with variable upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent issues include elevator outages, pool closures or green water, broken gym equipment, and occasional water shutoffs. On-site parking costs extra, and several reviews report car break-ins and a lack of cameras.

Related guest reviews

6

John A

11 May 2025

·

Stayed 3 nights

In such bad shape! One elevator the three nights we were there. Every machine in the gym out of service or broken in some way, and no room cleaning our entire stay, even after specifically asking for it.

6

Stacy

24 Jul 2024

·

Stayed 2 nights

My car got broken in to overnight. No security or cameras in parking areas. But....they comped my parking!

6

Donald.

24 May 2025

·

Stayed 4 nights

Property needs some work. Only one elevator works. Had to move rooms due to AC problems

8

James

24 Jul 2023

·

Stayed 2 nights

The room was nice, fitting our needs, what I liked most was a little thing, but there was two window shades, I like to sleep in late while I’m on vacation, most hotels barely have window coverings. I was told the breakfast was very good, I used the fitness center, it was nice. There was plenty of parking which was a good thing because there was a lot people staying there and the room was very quiet. We ate at barbecue place next door, it was very good. The down side of the stay was the swimming pool was closed (very green water), and they had no idea when it would open.

4

Linda

7 Feb 2025

·

Stayed 2 nights

Water was shut off during stay. Gym was closed for redo. Disappointing, but nicely walkable to Centennial park and the Parthenon

2

Robert

8 Nov 2025

·

Stayed 1 night

Online scheduling was a Bait and switch tactic on pricing. No Hand soap in the bathroom. Left instructions for a wake up call but no call came in. Could not call the desk from the room. BUT having to pay for parking took the CAKE, $42 dollars to park one small car. I was not informed of this ridiculous parking charge till after check in. Never in my life have I paid a Parking fee while rooming at a Hotel . To name it Park Happy ? Another joke, you got me. Several people were also very unhappy about Park Happy. Never Again.

6

Darlene Sobolewski

3 Feb 2025

·

Stayed 2 nights

Charged additional parking on property charge and while on property several cars were brokering into and the parking pass stated that I’d not covered by the oropetty and they claimed to not have cameras to aid those who were broken into

2

Trina

23 May 2025

·

Stayed 4 nights

Hair in tub and sink. One elevator working. Water fountain out of service. Most gym equipment out of service. Couldn’t get room made up “no English” Just not a good impression

10

Gary

17 Jul 2024

·

Stayed 1 night

Security was not good. 8 cars last nite were broken in. Windows smashed and things stolen. Having to pay $25.00 to park is terrible then have cars broken into.

6

Amy

29 Oct 2023

·

Stayed 2 nights

The Gym was in deplorable condition. The pool was closed .

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Cleanliness

Feedback is mixed: some guests found areas very clean, while others reported dirty or stained carpets and linens, bathroom grime or odors, and messy public spaces.

Related guest reviews

2

Andrew

13 Sept 2025

·

Stayed 1 night

Our room was dirty, and had a foul smell. We politely complained and the front desk host came to look at the room, she instantly said “I detect a smell.” She apologized and “upgraded” us to a King suite. We had a suite with two queens, so it really wasn’t a difference. The new room smelled normal, and was cleaner than the first. However, there were still stains all over the carpet and frayed strands several inches long in numerous spots. This hotel is very run down, and not being kept up. Also, even tho they have their own parking lot you have to pay a 3rd party to park at a cost of $25. Very disappointed and we hardly slept.

6

Clarence

1 Sept 2025

·

Stayed 1 night

Place needs renovation. Bathtub was old and had stains that couldn’t be removed by cleaning.

10

Lisa

28 Jul 2025

·

Stayed 2 nights

Courteous staff and very clean hotel

2

Jodi

11 May 2025

·

Stayed 3 nights

Broken elevator and I’m ADA. Dirty. Blood on pillows. Called Expedia and they failed to handle the situation and get me a refund. We left two days early only staying the one night. I was told that there should be no problem getting a refund by Expedia and Hampton. I never got the refund and everyone dropped the ball on resolving this for me.

4

Kathy

15 Jul 2024

·

Stayed 3 nights

The good things were, the bed was comfortable - the pillows were not. The hot water was hot and came on immediately. It was relatively quite on our floor. The bad things - the front entrance is literally falling down and blocked off. The bathroom had what seemed like bleach all over the walls. Looked atrocious and i just wonder if someone was murdered in there. The carpet was filthy. The comforter had stains on it. The breakfast was sub-par. I was very disappointed!!

4

Laura

27 May 2025

·

Stayed 2 nights

Good location by Vanderbilt, easy access to Broadway. Room showed signs of age and damage and generally needed updated/ maintenance. Cleanliness was lacking and only one elevator was working.

6

Nancy

17 Aug 2024

·

Stayed 2 nights

While the room was fairly clean, the dining area was a mess. Almost didn't want to eat. No one was cleaning the tables or cleaning around the buffet. Even the front lobby had popcorn on the carpet all around the popcorn machine even though it was 1am. Only 2 of the ice machines worked and one of the two was dirty ice. Overall the hotel had a run down feel. was kind of sad. Unless there are changes I would not opt for staying here again.

4

Nicole

26 Aug 2023

·

Stayed 1 night

My grandson was in Vanderbilt Children's Hospital and the hotel is close by...Unfortunately, our room was dirty. Hair on the bathroom floor...not just a strand, quite a bit. Corners of tub were dirty and the shampoo/conditioner bottles provided were broken. Beds were not comfortable - not that I expect hotel beds to be great, but these were close to horrible. Just not a great experience.

2

Karyn Tunstall

14 Jul 2024

·

Stayed 2 nights

Upon check in I was informed my room wasn’t ready and would be in 20 mins. Needless to say when I returned the front desk associate could not find my reservation and became frustrated. I showed her my Expedia confirmation number and she still could not find the reservation. After about 15 minutes another young working along with her did not acknowledge me nor state I will assist and found the reservation. Once the reservation was found in the system I was informed no rooms available and it would be an additional 20 to 30 minutes. This was completely unacceptable. I asked for a manager or sup several times and no one attempted to get a manager or sup. Miraculously she stated you will be on the 4th floor in 421 and asked for my ID and credit card. Once in the room I was so disappointed! The room was NASTY! I had to clean the toilet and shower. There was no room service or fresh towels provided. I had to ask for towels several times only to be informed each time they were out of towels or they were in the dryer. I will never stay in a Hampton Inn or this property in the future or recommend it. The hotel was not clean and had a funny odor. I’m so disappointed. I would love a refund for my stay.

10

Terry

2 Sept 2025

·

Stayed 3 nights

Friendly staff. Very clean. Good continental breakfast

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Rooms

Often spacious but dated, with recurring maintenance problems such as failing or noisy AC, gurgling drains, and worn or mismatched bedding.

Related guest reviews

6

Chelsea

29 Jul 2024

·

Stayed 1 night

This hotel was okay. We paid $150 for a standard room during a weekday. For that price, I had kind of expected the room to be in a little bit better condition. The carpet over near the AC was ripped in areas. The shower floor had a noticeable general brown stain to it from repeated use. Upon arriving to our room, the AC was not working. I did appreciate their prompt response in sending maintenance up to fix the problem. The maintenance worker was great, however, the quick fix resulted in us being unable to use the wall thermostat and therefore took away the auto feature, causing us to have to run the AC all night which did make the room a little too cold. I think one of the more disappointing aspects of this hotel was the unexpected $25 charge to park one vehicle in their lot. I do wish that that would have been more clear and upfront during the booking process. I definitely do not think that the hotel stay was worth a total of $175.

6

Angie

4 Nov 2025

·

Stayed 2 nights

The rooms were clean, but outdated. The bathroom sink made a glug glug glug sound that wasn’t pleasing in the middle of the night. The microwave made a weird sound when running. We smacked and it stopped for awhile. The worst part was parking. We had to pat $35.00 plus tax per night. You have to look hard on the hotel info to see it. They use a separate app for parking. What made us mad about the parking situation was the fact that it was the Hampton Inn parking lot. We have never had to pay to park in the actual hotel parking lot. The breakfast was very good though!

10

Dawn

17 Aug 2025

·

Stayed 3 nights

Property is in a great location for our needs. Our family opted for the room with the kitchen/livingroom which gave us plenty of room to spread out. Room was clean and ready on time. Breakfast options were good with enough choices. Beds were comfortable as was the sofa pullout bed considering it is a pullout. All in all we would stay there again.

2

wanda

14 Aug 2025

·

Stayed 1 night

Avg clean. Bed hard as a rock. Room hot and humid even with temp @64 F. Wake up at 2am and carpet was saturated wet obviously from poor drainage from ac unit. Info desk staff at daylight. Recieved zero compensation or satisfaction to complaint. Other hotel visitors stated they had similar experience with room change. Will never stat again.

8

Daniel

24 Jul 2025

·

Stayed 1 night

Very nice, friendly team. The room was clean (minus a small stain on the comforter). The property needs common area updates and a freshen up. We had a good stay overall but the property in its current condition isn't a $330 per night hotel, IMO.

10

Rebecca

22 Aug 2025

·

Stayed 1 night

Beds were comfy. I would have loved to have the same pillow at home. Room was spacious and clean. Breakfast was wonderful. Staff was helping.

6

janet

3 Apr 2023

·

Stayed 4 nights

The elevators are extremely slow to come. The makeup of the bed was strange. We had queen sheets on a king bed. They didn’t stay on. The duvet fell apart every day

6

Rosemary

1 May 2025

·

Stayed 3 nights

Room size was nice but the bathroom and kitchenette need to be updated.

6

Matthew

7 Apr 2023

·

Stayed 4 nights

Mostly everything was great, clean, and modern. However, for booking a suite, and paying the higher price it was disappointing. The mattress must have been repurposed from a road side Motel 6, and was just plain uncomfortable. The shower drain was just completely clogged, and mostly every knob or faucet that moved was loose. The windows were glazed over due to exterior renovations, so there was no view. Overall, I wish I just saved the money and booked a cheaper room with some sort of view, or just went else where.

6

Willie

26 Aug 2025

·

Stayed 1 night

Bed was uncomfortable and hard. Don’t understand why handicapped rooms are so far from elevators. Was able to adjust room temperature for our liking. Breakfast is appetizing.

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Service

Many note friendly, helpful staff, but others report slow or chaotic check-in, understaffing, missed requests or wake-up calls, and inconsistent housekeeping.

Related guest reviews

6

Christopher

18 Feb 2025

·

Stayed 3 nights

Room wasn't ready for 2 hours after check-in time.

10

Phil

3 Nov 2025

·

Stayed 3 nights

Thank you to the staff. Everything about our stay was amazing. The breakfast was warm and tasty all 3 mornings. The room was huge. Thank you for the upgrade.

10

John

21 Mar 2023

·

Stayed 1 night

The person that checked us in was absolutely wonderful👍 We were in Nashville fir Dr fir my husband We are not familiar w Vanderbilt mhosoital and how to get around. After checking several other people in she took time to print directions for us. Absolutely wonderful 👍

2

Stephen

10 Mar 2025

·

Stayed 2 nights

The staff had terrible attitude. Even the property manager didn’t care about anything I asked. Just kept saying we booked through Expedia so nothing sh could do to make our stay comfortable. No hot water but she didn’t care. Lobby chairs are so old the cushions had no cushion. We had what appeared to be urin stains on our bedding but she didn’t care.

6

Ruth

16 Aug 2025

·

Stayed 1 night

The housekeeping and front desk were seriously understaffed, causing lengthy waits to check in as late as 5pm.

6

Kit

22 Jun 2025

·

Stayed 2 nights

Showed up at 3pm to check in and the ladies working the front desk were extremely rude. Said they were overbooked and none of the rooms were ready yet. We had to wait an hour and a half before our room was available. The room wasn't stocked with towels and wash clothes once we got to it. There was a gentleman at the front desk that ended up waving our parking fee because of our wait though. He was probably the only friendly employee there that we spoke to.

2

Scott

4 May 2025

·

Stayed 1 night

I booked 5 suites over 6 months ago. I reduced that number by 1 just over a month ago due to family changes. This was to attend a graduation event. The day started at 1pm when i tried to check into the four rooms. I was told they were not which made sense, given the official check in time of 3pm. I was also told about "air conditioning problems" in at least one of the rooms at this time. So we went to eat and tried again at 2:45. This time, we were told that the some of the rooms were not ready specifically because of the air conditioning issue and

2

Christina

29 May 2024

·

Stayed 2 nights

We had problems with our room and had to change rooms 3 times. Carpet in first room was badly stained. AC in second room didn't work. The only room left for us was a handicap room and the shower head was too low and fell apart. Front desk and maintenance were both very friendly and helpful. The Manager was not.

10

Desiree

15 May 2025

·

Stayed 1 night

The whole check in process was amazing!!!stress free, easy and quick. We ran into a lil snafu booking through expedia not informing us of all our responsibilities while accepting our reservation online, but Keesha and Derrick were absolutely amazing!!!!! They remedied our issue quietly, quickly and so very professionally. I am grateful for their awesome hospitality. Everything about this hotel was clean, quiet, welcoming and comfortable. On a side note, their showers are amazing, lol. If you ever stay here please shout out to Keesha and Derrick and I hope this hotel knows how lucky they are to have them. Thanks for a great stay!!!! The Webbs

10

Prithvi

18 Apr 2025

·

Stayed 4 nights

Great staff

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Location

Convenient for Vanderbilt, Centennial Park, and nearby dining; downtown/Broadway is typically a short drive rather than an easy walk.

Related guest reviews

10

kevin

18 Jun 2025

·

Stayed 1 night

The location was great. Lots of dining near by. Quick drive to all attractions

8

Douglas

17 Apr 2025

·

Stayed 1 night

Very clean and close to Vanderbilt! Easy parking!

10

Lisa

21 Aug 2025

·

Stayed 2 nights

Close to everything

10

christopher

24 Aug 2025

·

Stayed 1 night

Great location, close to the Fisher center. Very nice staff

10

Sheila

27 Aug 2025

·

Stayed 1 night

Easy check in. Friendly staff. Walking distance to nice restaurants. Nice pool

8

Adam

2 Nov 2024

·

Stayed 3 nights

Perfect location. Walk to the Parthenon. 5 minutes to music row to the studio.

10

Aresa

28 Jul 2024

·

Stayed 2 nights

It was central to everything we wanted to see and do.

10

William

26 Jul 2025

·

Stayed 2 nights

Conveniently located within the city.

10

Adedayo

28 Jun 2025

·

Stayed 1 night

It was a fine one night stay with great breakfast and close to great things like centennial Park and the Parthenon

10

jacob

16 Jul 2025

·

Stayed 1 night

Not walking distance from honky tonk highway but easy drive and walking distance from the pantheon Clean nice hotel for what we paid it was a 1 night stay

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Dining

Free breakfast is often praised, but multiple guests found food cold or unavailable before closing and noted occasional service or cleanliness issues in the area.

Related guest reviews

10

Joey

16 Jun 2025

·

Stayed 2 nights

Loved the breakfast. The popcorn and coffee were awesome. Great pool area. Close to a lot of restaurants.

10

Devoe

6 Jan 2025

·

Stayed 1 night

It was very disappointing that they had no eggs and no potatoes for breakfast and it was an hour and a half before breakfast ended. They said they were out of both.

10

Rebecca

22 Aug 2025

·

Stayed 1 night

Beds were comfy. I would have loved to have the same pillow at home. Room was spacious and clean. Breakfast was wonderful. Staff was helping.

4

robin

23 Sept 2024

·

Stayed 2 nights

We did not like the flies and the overflowing garbage at breakfast. They didn't even have milk for our oatmeal.

6

Christian

9 Jun 2025

·

Stayed 4 nights

Breakfast employee is horrendous came down at 930 she was cleaning up and putting breakfast away and i asked will more stuff be coming out she said no breakfast starts at 6 am and we dont replacewhat was already taken !@@ i have stayed in many hamptom inns never had any breakfast issues they usually full and wait until 10 am to start cleaning up.

6

Billy

7 Jan 2025

·

Stayed 1 night

Maids we’re too loud out in the hall early in the morning The breakfast buffet was the worst I’ve ever seen have stayed there several times no bacon no eggs very very limited items on the buffet

8

Debby

31 Oct 2025

·

Stayed 2 nights

Breakfast was not the best, cold eggs, tasted like powered eggs. Sausage was cold. Bananas over-ripe. Trash cans were full.

10

JANELLE

25 Apr 2023

·

Stayed 3 nights

Comfy beds. Hot showers. Walking distance to some restaurants. Front desk staff was friendly during my interactions. Breakfast was hot and good choices. Quiet and clean room.

10

Terry

2 Sept 2025

·

Stayed 3 nights

Friendly staff. Very clean. Good continental breakfast

10

TIFFANY

30 May 2025

·

Stayed 1 night

Staff was great breakfast was really good and so was the service.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$111
February	US$121
March	US$157
April	US$169
May	US$178
June	US$162
July	US$127
August	US$125
September	US$163
October	US$191
November	US$144
December	US$115

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $214	17 $151	18 $335	19 $407
20 $137	21 $136	22 $137	23 $140	24 $149	25 $214	26 $210
27 $136	28 $137	29 $136	30 $137

Su	Mo	Tu	We	Th	Fr	Sa
				1 $144	2 $274	3 $281
4 $133	5 $132	6 $133	7 $140	8 $141	9 $307	10 $451
11 $132	12 $133	13 $144	14 $150	15 $292	16 $364	17 $351
18 $212	19 $214	20 $240	21 $228	22 $224	23 $316	24 $384
25 $149	26 $159	27 $168	28 $168	29 $168	30 $228	31 $232

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Basic Room, 1 King Bed, Kitchen

Adapted Accessible Suite, 1 King Bed, Accessible (Roll-In Shower)

Adapted Accessible Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Standard Room, 1 King Bed

Adapted Accessible Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Basic Room, 2 Queen Beds, Kitchen

Adapted Accessible, Room, 1 King Bed, Accessible (Hearing)

Adapted Accessible Suite, 1 King Bed, Accessible, Bathtub

Adapted Accessible Room, 2 Queen Beds, Accessible (Hearing)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place

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