Name: Hampton Inn Charlotte - University Place
Address: 8419 N Tryon St, University City, Charlotte, North Carolina, United States of America, Charlotte, Mecklenburg County, US
Price range: US$114–US$233 per night
Rating: 8

What guests think

At Hampton Inn Charlotte - University Place, travellers often praise the friendly, responsive staff, generally clean, comfortable rooms, and convenient location near UNC Charlotte and the light rail, but repeatedly note an aging property with HVAC, hot-water, and elevator issues.

Breakfast is frequently described as convenient with decent variety, though quality and replenishment can be uneven. Housekeeping and maintenance can be inconsistent, with occasional cleanliness lapses. Several reviews report vehicle break-ins and some area noise from nearby sirens. Overall, expect a practical base with trade-offs in upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: the fitness room includes a Peloton, entrances are keycard secured, and the pool is small and sometimes closed, while elevator outages are recurring. Parking is easy, though several reviews reported vehicle break-ins; pets are accepted.

Related guest reviews

10

Teresa

3 Apr 2025

·

Stayed 1 night

Friendly greeting at check-in with information on local restaurants. The building is in good shape and the room was relatively quiet. We also love that it is pet-friendly!

4

Bob

13 May 2025

·

Stayed 2 nights

1 of the two elevators werent working. Overall room was not to what a Hampton Inn should be. More of an average room nit what a king size bed room shoyld be. Breakfast was rather skimpy when it came to choices and sekection.

2

MATTHIAS MICHAEL

21 Apr 2025

·

Stayed 1 night

Breakfast selection poor, all plastic, cheap products, breakfast area very small, elevator not working, pool closed, carpet discolored,

10

Denise

31 Mar 2024

·

Stayed 2 nights

Check in was easy, My room was clean. There was complimentary breakfast. I was surprised it had a peloton bike and I was able to get a couple workouts in. I had a great stay!

2

kennedy

10 Apr 2025

·

Stayed 1 night

This was the absolutely worst experience ive had staying at a hotel in Charlotte NC. On March 8th my vehicle along with other patrons vehicles, we were broken into and many items were stolen along with window breakage. The hotel only offered to comp my room for the previous night. My truck recieved alot of vandalism damage, not to include stolen propety from inside. The police came and made reports and after weeks i recieved a phone call from the hotel ensuring me that they were not responsible for any vandalism or theft to my vehicle per hotel policy. I would suggest that no one stays at this hotel unless your going to be your own parking lot Security.

10

shannon

27 Feb 2025

·

Stayed 1 night

Convenient and clean. Only one elevator working and very slow

6

Daniel

29 Mar 2025

·

Stayed 1 night

The hotel was under my expectations for the price. It was crowded and one of the two elvators was not working. Had to use stairs. Bath towels were clean but one stained. Breakfast ok but had to wait for coffee. Front desk responsive but desinterested. Missing that smile to customers.

10

katie

16 Jun 2025

·

Stayed 2 nights

A very nice little hotel. The pool is a little small.

8

Beth

1 Dec 2025

·

Stayed 1 night

Nice staff, clean room, quiet. Love the Peleton

10

Jessica

24 Aug 2025

·

Stayed 1 night

The hotel is fairly priced, breakfast buffet was really good. Rooms were clean, staff was friendly and nice and the exterior seemed secure requiring you to scan your key card to get access to the building during the night hours. 9 minutes from PNC Music Pavilion. Will be back.

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Cleanliness

Cleanliness feedback is mixed: many found rooms clean and tidy, but several noted stained carpets or walls, lingering smoke odors, pests, and missed housekeeping. Some bathrooms and common areas needed deeper cleaning.

Related guest reviews

4

Randee

12 Jul 2025

·

Stayed 1 night

Place was very dirty. Staff was rude. The room was not only dated but very dirty. Fingerprints in bathroom, on walls, the most uncomfortable and unsanitary place I’ve traveled!! Went to work out in fitness center and there were no towels, water, cleaning wipes, NOTHING. Totally disgusting and when I told the girl at the front (she was busy on her phone texting) she acted like she didn’t care. Very rude. Floors were nasty and sticky. Nobody cleaning coffee stations. A very very bad look for a Hilton property. Do not stay here!! Fire station and police station are near along with a train and all of them went by in the middle of night with sirens. Just a terrible and unpleasant experience.

6

Jaqueline

17 May 2025

·

Stayed 1 night

Would I be returning? Probably not but I do want to mention that the staff was pretty good. The issue with me was the cleanliness especially for the price of the room. Sheets were stained with yellow, a cockroach was dead on the wall when we walked into the room aside from that it was fine. The breakfast was ok but one suggestion I would give is adding some kind of protein. Overall it was an ok stay

6

Pamela

28 Nov 2025

·

Stayed 2 nights

The room was ok and then we saw that someone had left toenail clippings on the desk

4

Julia

28 Sept 2025

·

Stayed 1 night

I booked this based on location and reviews, however resulted in a terrible case of bed bug bites. These did not come from my belongings. I was a bit hesitant when I arrived in my room with stains on the walls and bed frame, toilet not cleaned properly. Elevator was filthy and AC was either too cold or hot. I’ve usually have no issues with this chain but this one was terrible.

6

jason

25 Sept 2023

·

Stayed 1 night

Not the cleanest. Carpet in room is crusty. Gross.

8

Paula

20 Nov 2025

·

Stayed 2 nights

Room was clean, staff was friendly.

6

Viviana

13 Dec 2024

·

Stayed 2 nights

Our room was not very clean. Housekeeping should be more focused on the small details. There was spatter of things on the walls and at the bottom of the bed. Dusty vent in the bathroom and the bottom of the trash cans are nasty. Also, I may should have said something about this I’m not sure if it’s all rooms but in our room, the hot water in the shower had its own setting and you could not lower it and my 1 year old and I had to shower in super hot water.

6

Aaron

12 Jul 2025

·

Stayed 1 night

Room was gross. Bed was awful. Loud guests and housekeeping staff in the morning. Sketchy neighborhood.

10

Katrina

29 Nov 2025

·

Stayed 3 nights

I had a great stay at this clean and comfortable hotel. The staff were very friendly and had us checked in quickly, which I really appreciated after a long trip from Delaware. Breakfast was a pleasant surprise with plenty of options and I especially loved that they served grits! My only complaint is that the toilet was a bit too low for my liking, but overall it didn’t take away from my stay. I would definitely consider returning.

8

Lewis

17 Aug 2024

·

Stayed 1 night

Room wasn't vacuumed properly.

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Rooms

Rooms are generally comfortable and quiet, but decor is dated and several guests reported noisy or ineffective HVAC, limited outlets, and occasional corridor or siren noise. Wi-Fi works but can be slower than typical.

Related guest reviews

8

Abigail

22 Sept 2025

·

Stayed 1 night

The A/C unit didn’t have a fan-on setting that kept it running all night. It made a very loud sound whenever it turned on. It also didn’t seem to cool very well. The breakfast wasn’t good, but my kids liked the waffles.

6

jennifer

30 Mar 2024

·

Stayed 1 night

Started off with our digital key not working, we didn't get the room that we picked thru the app. Air conditioner/thermostat did not cool off room and it was so loud clicking on and off every 10 minutes making it hard to sleep on the not very comfortable beds. The ceiling was also peeling off in patches and you could see water ring marks on ceiling. Hotel seemed outdated and in need of repairs. We usually don't have any problems staying at Hampton inns but this one was a let down .

6

Anthony

16 Feb 2025

·

Stayed 2 nights

Clean room and bathroom but definitely an older Hampton Inn with 90's decor. Mattress was rather soft.

8

Rod

4 Jul 2025

·

Stayed 1 night

Good room. Loud neighbors in the middle of the night

4

David

15 Jul 2024

·

Stayed 2 nights

The bed was terrible very uncomfortable, kind of broke down and coming off of the base. People hanging out around the entrance of the hotel smoking cigarettes/looking like riffraff. Unfortunately the hotel is across the street from the police station and the fire department and each night you could hear sirens.

6

Sally

30 Apr 2024

·

Stayed 1 night

Clean. Good, quiet location. Not up to usual Hampton Inn in some ways. Very strange front desk/check-in experience (no one there for a bit and then flat and unresponsive). Wi-fi worked fine but was slower than most, no free outlets in the room (had to unplug a lamp, the clock and the coffeepot to get charges for laptops and phones), no closet or iron, no "please do not disturb" door hanger (we weren't disturbed), and weirdly, when you sat at the desk, the underside was so rough and unfinished that it left abrasions on our clothes. That's a new one. We travel a lot and stay in many hotels.

6

Renata

7 Sept 2024

·

Stayed 2 nights

My room air condition was extremely noisy which didnt allow me to sleep during my 2 night stay. And pillow are too soft for my preference. I plan to return there for work and would really appreciate to get those things fixed for the next time.

10

Benjamin H

29 Jan 2024

·

Stayed 1 night

This was the second time I’ve booked this property. The front desk was helpful and friendly with each interaction- checkin, checkout, and each time in between. The king bed was pretty comfortable, and everything was clean and tidy in the room. Largest refrigerator I’ve seen in a hotel room, so there was plenty of room for my beverages. It was easy taking the stairs in lieu of the elevator. The workout room was small but was able to get in a good sweat on the elliptical machine. The breakfast setup was nice and the workers very friendly. The food selection was good, but I stuck to cereal, juice, a banana and a danish. My stay was great and will definitely book again if in town for a UNCC event again.

6

Ted

9 Aug 2025

·

Stayed 1 night

Rooms need updating

10

Xavier

10 Jun 2025

·

Stayed 3 nights

It was a great stay, the breakfast was on point, and the pool was fantastic, even the WiFi held up really well with my PlayStation

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Service

Service is consistently praised as friendly, welcoming, and responsive, with quick check-in and helpful front desk support. A minority cited miscommunication, inflexibility, or rude interactions.

Related guest reviews

10

Sue

2 Apr 2025

·

Stayed 1 night

Staff was very pleasant and helpful. Check in was quick and easy.

10

Latrice

1 Dec 2025

·

Stayed 4 nights

The room was great and clean. The Customer Service was top tier. I have been to many of your brands and the service at this location was amazing. Every text I sent I received a reply. I was also shocked when I texted, we don't eat pork what are our options? To my surprise I was told that they would prepare a non-pork breakfast

8

Natasha

27 Aug 2025

·

Stayed 3 nights

Everything was great from the breakfast to the sleeping arrangements. The overall hotel itself was nice and was in walking distance of lots of restaurants and it was pretty well kept. For the most part staff was friendly. The only thing that I did not like was when it was time to check in to pay - the front didn’t seem to know how to process payments between 2 cards - was splitting the charges with someone and they ended up charging my card for the full stay which put me in a real bind with other stuff scheduled to come out on the same day the payment posted which wasn’t on the day I checked in but a couple days later. The point in paying at the hotel and split it was so I didn’t run into this issue. Maybe they need more training but other than that everything was fine.

2

Tariq

18 Aug 2025

·

Stayed 1 night

Due to my international travel and a flight duration of about 26 hours, I was unable to check in on the scheduled date. I contacted the hotel to request postponing my check-in by one day, but they refused. Unfortunately, there was no flexibility offered, and I was not given any discount or refund. I was disappointed that there was no flexibility extended in this situation, nor was I offered a partial refund or discount, despite the circumstances being beyond my control. As a guest, I believe reasonable accommodation should have been possible, especially given the length and nature of my travel.

10

Senai

1 Sept 2025

·

Stayed 3 nights

The staff are great, especially Frenchi. We arrived after midnight at the hotel, and she had everything ready before we arrived. The check-in process was very quick.

8

Misty Starr

13 Oct 2025

·

Stayed 1 night

The stay was great! I just wasn’t told about the $50 deposit that you guys take out. So, it costed me some extra money at my bank. As long as I get it back, it’s fine. But, you need to tell your employees to make that clear at Check in. I hope this helps. Everything else was great! Thank you.

10

LaShelle

1 Sept 2025

·

Stayed 1 night

We had a wonderful stay. Frenchie, the front desk attendant was very helpful, professional and offered excellent customer service. I would definitely recommend this location.

10

Katrina

29 Nov 2025

·

Stayed 3 nights

I had a great stay at this clean and comfortable hotel. The staff were very friendly and had us checked in quickly, which I really appreciated after a long trip from Delaware. Breakfast was a pleasant surprise with plenty of options and I especially loved that they served grits! My only complaint is that the toilet was a bit too low for my liking, but overall it didn’t take away from my stay. I would definitely consider returning.

10

daveria

20 Apr 2025

·

Stayed 1 night

The man who checked us in (Eric?) Was super friendly. BUT the person who worked the overnight (a female) was extremely rude and had horrible customer service with my Husband and Daughter

10

Nancy

27 Mar 2024

·

Stayed 1 night

Courtney at the front desk welcomed us with a smile and was very helpful. Housekeeping manager helped us with our bags. Maintenance man quickly provided TV sound in exercise room when requested.

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Location

Convenient for UNC Charlotte, the McCullough light rail stop, and PNC Music Pavilion, with easy access to I 85 and nearby dining. Some guests noted a sketchy feel and frequent sirens near the police and fire stations.

Related guest reviews

8

Angie

8 Aug 2025

·

Stayed 1 night

I gave lower stars due to the fact this is a questionable area according to my cab driver, though it is the university center. As an older lady this concerned me. But the coffe is good here in the lobby and the sheets are lovely and the room smelled fine.

10

Patrick

11 Apr 2025

·

Stayed 1 night

good location near interstate and university. hot breakfast

10

James

9 Aug 2025

·

Stayed 1 night

We came for a concert at PNC and it was really easy to get back to the hotel. Nice and quiet, easy check in.

8

Mikel

1 Jan 2025

·

Stayed 7 nights

The second night we were there, our car parked in the parking lot was broken into. The responding police officer said this was the third time he had responded to this location in the last three weeks.

8

Adam

22 Jul 2024

·

Stayed 1 night

We had tools and valuables in the truck and it felt like an unsafe area

10

Jeffrey

6 Mar 2025

·

Stayed 1 night

Clean and convenient to the highway.

10

Jason

27 Mar 2024

·

Stayed 2 nights

The property and people are fantastic. Had an issue which forced a room change, and the staff could not have been more kind and accommodating. Great continental breakfast. One thing potential customers should be aware of before booking is that the property is directly across the street from the Charlotte-Mecklenburg Police Department, a fire station, and a light rail crossing. That can cause a bit of a ruckus in the wee hours of the morning. Otherwise, fantastic.

10

David

3 Jul 2023

·

Stayed 2 nights

Clean room, good breakfast, close to UNC-Charlotte and the McCullough light rail station

10

Michael

7 Jun 2025

·

Stayed 2 nights

Clean; easy check in; convenient light rail access

8

Daniel

6 Jun 2025

·

Stayed 2 nights

Good location about halfway between the city and Charlotte Motor Speedway. Also pretty close to a trolley stop if you prefer that to driving downtown.

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Dining

Breakfast is commonly appreciated for variety and convenience, with frequent praise and occasional highlights like grits. Complaints include uneven quality, items running out, and basic disposable utensils.

Related guest reviews

10

Donnie

28 Jul 2025

·

Stayed 2 nights

Fast check in and great breakfast.

8

Abigail

22 Sept 2025

·

Stayed 1 night

The A/C unit didn’t have a fan-on setting that kept it running all night. It made a very loud sound whenever it turned on. It also didn’t seem to cool very well. The breakfast wasn’t good, but my kids liked the waffles.

6

Jarrod

29 Jun 2025

·

Stayed 1 night

Have some decent silverware and dishes for breakfast. Had to eat a waffle on a paper plate using cheap silverware—messy and awkward.

10

Kayla

9 Nov 2025

·

Stayed 5 nights

Room was super clean and quiet. Only a 5 minute or so drive to Charlotte Motor Speedway. Breakfast had different variety every morning. (Waffle flavour changes, eggs are different style and then the protein changes daily) Only problem we had was the hot water in the shower wasnt hot enough. Felt more lukewarm than hot. But that was honestly our only complaint. Loved the spot so much that we rebooked for next year.

6

Theresa

7 Aug 2025

·

Stayed 1 night

The breakfast was typical free breakfast fare. Nothing outstanding. The coffee was terrible. The room was looking old. The room Was acceptably clean. It was really loud. The elevator stunk of marijuana.

8

christina

28 Jul 2025

·

Stayed 1 night

Hotel was comfortable and clean. Front desk was welcoming. Breakfast was out of most things at 8:30. (Waffles, Syrup, Milk, ect…).

6

James

9 May 2024

·

Stayed 2 nights

Breakfast was horrible.

10

Kara

17 Nov 2025

·

Stayed 1 night

This hotel worked well for an overnight stay in Charlotte for work. Breakfast had a variety of options and the bed was comfortable.

10

Jessica

24 Aug 2025

·

Stayed 1 night

The hotel is fairly priced, breakfast buffet was really good. Rooms were clean, staff was friendly and nice and the exterior seemed secure requiring you to scan your key card to get access to the building during the night hours. 9 minutes from PNC Music Pavilion. Will be back.

10

Katrina

29 Nov 2025

·

Stayed 3 nights

I had a great stay at this clean and comfortable hotel. The staff were very friendly and had us checked in quickly, which I really appreciated after a long trip from Delaware. Breakfast was a pleasant surprise with plenty of options and I especially loved that they served grits! My only complaint is that the toilet was a bit too low for my liking, but overall it didn’t take away from my stay. I would definitely consider returning.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$94
February	US$106
March	US$115
April	US$126
May	US$127
June	US$112
July	US$130
August	US$121
September	US$134
October	US$129
November	US$114
December	US$90

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $162	17 $142	18 $142	19 $179
20 $124	21 $126	22 $119	23 $124	24 $120	25 $189	26 $231
27 $124	28 $119	29 $132	30 $128

Su	Mo	Tu	We	Th	Fr	Sa
				1 $128	2 $133	3 $147
4 $147	5 $134	6 $131	7 $134	8 $143	9 $179	10 $233
11 $153	12 $128	13 $135	14 $114	15 $114	16 $158	17 $169
18 $120	19 $136	20 $136	21 $129	22 $132	23 $132	24 $143
25 $117	26 $129	27 $134	28 $139	29 $124	30 $146	31 $123

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Monthly average prices

About this property

Location

Room options

King Bed

Two Queen Beds

One King Bed with Sofabed

One Queen Bed, Accessible Roll in Shower

One Queen Bed, Accessible Tub

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Charlotte - University Place

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