Hampton Inn Charlotte - University Place

Door was hard to open and close. Had to use my hip it was so tight! The WiFi was impossible for me to access even after the manager explained it to me The toilet flushed at will. Not all the time.

PROS-Property was quiet and safe feom the experience we had. The staff was polite and helpful. We had an issue with our A/C not working the first night in our room and we had reservations for two nights so the staff offered to switch us to another room without any issues. The second room was cleaner, seemed slightly larger, and the A/C worked great. The free breakfast is a plus and was decent. I definitely recommend the grits! The grits were surprisingly delicious and cooked perfectly. Coffee was complimentary and actually very tasty. CONS- Property is very, very old and outdated. We're talking gold, old, stained wallpaper and old wooden furniture. No laundry room, dingy gym, and really no other amenities. For what they charge compared to other local properties, I would say it wasn't worth the price, but if you're looking for a quiet place to rest and not picky about aesthetics, then it's an ok property.

Room had a reasons food smell and it was hard to breath in middle of night Overall condition Worst Hampton inn I have ever stayed in

Room was clean. Loved the waffles. We had strawberry waffles one morning. We come back every year.

Normally I find Hampton Inn to be consistent, reliable and comfortable. Not a high end hotel but solidly GOOD. Not this one…. It was the most run down Hampton Inn I’ve stayed at, which you can feel as you first walk in. Beyond that, the water in my tub wouldn’t stop running even though it was fully turned off (not dripping, but a consistent stream of water), there were 3 tissues stuffed prettily into the tissue box and when I grabbed one, I found there was no tissue box at all - just the 3 stuffed into the top, my king bed had 4 standard pillows (vs king) and the bed squeaked when I rolled over, and one of the only two elevators was working. The front desk folks were nice and breakfast was decent, but I would never stay at this hotel again.