Is parking available at the property?

Self parking is available on-site for a fee of USD 10.00 per day.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:00 AM to 8:00 AM.

Does the property allow pets?

Pets are allowed with a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including elevators and step-free entrances. Some public areas and rooms are wheelchair accessible.

Where is the property located in relation to key landmarks?

The hotel is located in Charlotte's SouthPark area, within a 15-minute drive of Charlotte Convention Center and Bank of America Stadium. Nearby attractions include SouthPark Mall (1.4 km) and Park Road Park (0.9 km).

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests. The operational hours are not specified, but it is accessible year-round.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly for specific needs.

Residence Inn Charlotte SouthPark Hotel

Average nightly price at Residence Inn Charlotte SouthPark by month, last 12 months (USD)
Month	Average price
January	US$140
February	US$143
March	US$147
April	US$149
May	US$168
June	US$157
July	US$181
August	US$161
September	US$152
October	US$172
November	US$162
December	US$152

What guests think

At Residence Inn Charlotte SouthPark, guests praise the spacious suites, friendly staff, and convenient SouthPark location, while ongoing renovations, occasional maintenance issues, and mixed cleanliness reports shape a varied experience across stays.

Many found rooms quiet and comfortable for longer visits. Several reviews mention pool closures or construction dust, and some disliked paid parking. Breakfast often earns praise, though service and dining conditions were occasionally inconsistent. Good for practical stays in SouthPark amid ongoing updates.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Multiple reviews cite ongoing renovations affecting areas such as the pool and common spaces, with occasional dust or noise. Several guests disliked paid parking and noted closures like the bar or restaurant, though others enjoyed the indoor pool when available.

Related guest reviews

10

Polo X

14 Apr 2024

·

Stayed 1 night

The only thing I didn't like was the indoor pool wasn't available and before I booked this hotel didn't said anything I was with my kid and he was very disappointed.

6

Angela

26 Jan 2025

·

Stayed 1 night

Booked this hotel for the indoor pool, but we didn't find out it was out of service until checking in. Our rooms still had supplies sitting on the counter that hadn't been put away. The bathroom fan was so loud and sounded like a helicoter. Trash was all long the doors in the hallway where other people had left it out and it created a smell. The breakfast and fitness center were great. Not someplace I would have chosen without the indoor pool...

8

Judith

21 May 2023

·

Stayed 1 night

It was an older property, but the indoor pool and basketball court totally made up for the age of the property.

6

Amy

14 Nov 2025

·

Stayed 2 nights

Hotel itself is very nice and clean and staff is friendly! The paying to park is ridiculous $10 a night plus incidentals!!

10

Casie

25 Jan 2025

·

Stayed 3 nights

I love that it was clean, well stocked, and had friendly service. My kids loved the indoor pool. I loved the breakfast. And it is very convenient to multiple places of interest in the city.

8

Jerry

15 Apr 2024

·

Stayed 2 nights

Pool area was under construction.

10

Alison

31 May 2024

·

Stayed 1 night

Lots of construction going on, noise, banging, paint, fumes, cones. But great part of Charlotte to stay in, love being so close to everything.

8

Paula

1 Aug 2023

·

Stayed 1 night

Clean and great location. Facility is nice, but restaurant and bar were closed (permanently) per staff.

8

Lynne

2 Jun 2025

·

Stayed 1 night

We stayed in a one-bedroom suite so our adult son would have some privacy. The problem is that the bathroom is in the bedroom, so you have to leave the bedroom door open to access the bathroom. The bathroom sink is in an open area while the toilet and shower are behind a door. Breakfast was adequate. They charge $15/day for parking.

10

Cadenas and

18 Mar 2024

·

Stayed 1 night

Marriott should clearly note that property is undergoing renovation work. As the work is well coordinated, the work had little impact to our stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback varies: many guests reported very clean rooms, while others noted hair in bathrooms, stained furnishings or carpets, mold, and occasional pests; public areas sometimes had trash or dust during construction.

Related guest reviews

10

Tamika

7 Sept 2025

·

Stayed 3 nights

Clean, quiet, excellent decor in the suite friendly staff great area to walk through out South Park.

4

Christine

15 Jun 2025

·

Stayed 1 night

Pubic hair in the shower- phone didn’t work - ice maker didn’t work- no extra pillows available

6

Kimberly

15 Jul 2024

·

Stayed 2 nights

The lobby and room were both very nice, obviously recently updated. The room was spacious and nicely organized. My main issues were with the cleanliness of the room - at first glance, it was clean. However, the shower drain had not been cleaned of hair and the bathroom sink was incredibly slow to drain. There was also a previous occupant's hair in the floor and on the towels. (Not a large amount, but any is somewhat unpleasant.) The kitchen counter also needed to be wiped down. Lastly, I was surprised to find a dish cloth that had been crammed into the kitchen garbage disposal and had obviously been there for some time. Thank goodness I checked before running the disposal! I know construction was taking place but the lights along the front walkway weren't working and there was a good bit of garbage in the plants and in the parking lot. The staff were friendly and the hotel is in a convenient location. I was just a bit disappointed with the cleanliness. I'll likely not select this particular hotel again.

10

TAMIKA

7 Sept 2025

·

Stayed 2 nights

Excellent stay very clean

8

K.

15 Jul 2024

·

Stayed 3 nights

The stay was ok. The hotel constantly ran out of towels. The rooms were updated recently, but the carpet was filthy.

10

Valerie

23 Sept 2025

·

Stayed 2 nights

Very nice Residence Inn. Staff was efficient. Location of my room was excellent and the room was very clean. Utilities in the room worked properly.

10

Laura

17 Nov 2025

·

Stayed 8 nights

The room was large enough to feel comfortable for an 8 night stay. Clean, nice staff.

2

Keith

16 Oct 2023

·

Stayed 1 night

Not a clean hotel.

2

Teresa

22 Oct 2023

·

Stayed 1 night

This Residence Inn was under construction and it was noisy, dirty and disgusting. There was nonstop drilling noise from the time I checked in at 11 until 4pm. The furniture was stained, the mattress and box spring was worn, dirty and stained, there was mold in the shower with buckled and peeling paint. The pool was ice cold and I never got a wake up call and missed my flight.

4

Gregory

2 Mar 2023

·

Stayed 1 night

The cleanliness at the property is was terrible. When I arrived, there was hair on the bathroom floor, a dead roach near the closet floor, several sheets had stains/discoloration, it was clear the floor wasn't vacuumed.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are roomy and generally quiet with comfortable beds and useful blackout curtains, suiting longer stays. Some feel dated and had issues like noisy or weak A/C, slow drains, TV problems, awkward bathroom layouts, or lingering odors.

Related guest reviews

6

Steven

17 Aug 2023

·

Stayed 1 night

Staff were fine. Room was nice. Trip ruined due to problems with AC…..it was hot !!!

8

Jeffrey

29 Apr 2025

·

Stayed 3 nights

The only thing we did not like was the vent fan in the bathroom was very noisy. But overall was a great hotel and we would stay here again.

10

Robert

8 Apr 2024

·

Stayed 2 nights

Nice large rooms

8

Lorraine

26 Apr 2024

·

Stayed 1 night

Room was good, we enjoyed the kitchen and living space, but the air conditioning would not allow lowering - had to open window Old rug left feet black Construction had pool closed

6

Gregory

3 Mar 2023

·

Stayed 1 night

King bed was hard, and room looks a little outdated.

10

Laura

16 Feb 2024

·

Stayed 1 night

It’s getting there remodel wise. Had trouble with HVAC in our room (was of the remodeled ones), air vent only worked in the bedroom, not in the living area (couch/tv, kitchen, entry way). Unit would not go below 73 even with a flip off/back on of the electrical panel. A bit stuffy, enough to call and report it, appeared needs to be tweaked and ensure vent in the living room works.

6

Louis

10 May 2024

·

Stayed 1 night

Inadequate access. Limited parking before check in. Exterior appearance very substandard, more bare ground than grass. My suite room was reflective of a past time where the emphasis was to provide the cheapest room by offering industrial type furniture, ceilings that hardly accommodate tall people, and TV with the minimum offering of channels. The floor plan was adequate, but nowhere to open luggage in the bedroom, therefore the living area became the only option. Most important was the swag in the parking area between parking and hotel entrance. In a rainstorm clients and their guests must walk thru water that comes over the top of your shoes, there is no other way to enter the Hotel. Fortunately the hotel provides an excellent hair dryer which clients can use to dry their shoes if one has an hour available. The noise factor in the room is very acceptable and the complimentary breakfast was first class. Summary: Charlotte has other much better options for your next stay, choose one of them, not this ancient relic which has the minimum of upgrades and carries the Marriott brand.

10

Laura

17 Nov 2025

·

Stayed 8 nights

The room was large enough to feel comfortable for an 8 night stay. Clean, nice staff.

10

David

18 Jun 2025

·

Stayed 1 night

Booked a room there for an eye procedure I had done in charlotte, and was required to stay the night locally, for an early morning followup. I live out of town so we booked this hotel. The room was incredible, with great blackout curtains to keep the room dark, it was quiet so I could rest, and all amenities were great! This was the perfect hotel choice for the circumstances I needed!

8

Lynne

2 Jun 2025

·

Stayed 1 night

We stayed in a one-bedroom suite so our adult son would have some privacy. The problem is that the bathroom is in the bedroom, so you have to leave the bedroom door open to access the bathroom. The bathroom sink is in an open area while the toilet and shower are behind a door. Breakfast was adequate. They charge $15/day for parking.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and efficient, with standout front desk service. A few reviews reported unattended desks, inconsistent responses, or slow follow up.

Related guest reviews

10

Tamika

7 Sept 2025

·

Stayed 3 nights

Clean, quiet, excellent decor in the suite friendly staff great area to walk through out South Park.

4

Beibica

22 Mar 2023

·

Stayed 1 night

Staff was not helpful at all. Had to call a few times to get towels. I asked for coffee since I didn’t get refreshed on the 3rd day. They said there is no room service when I called and to come down to get it myself. It takes 10min to get from the 2nd floor to the lobby. Overall not an great experience.

10

Shelby

1 Mar 2025

·

Stayed 1 night

Very clean rooms. Very attentive staff.

6

Kristie

18 May 2025

·

Stayed 2 nights

Staff was frequently not at their stations. Front desk was unattended whenever we walked by. On the morning of checkout, they were also in the back room at 6:30 am. Is this normal?

10

Breta

24 Sept 2023

·

Stayed 1 night

Lorraine at the front desk was AMAZING!!

10

Doug

26 Jun 2024

·

Stayed 3 nights

Staff were great!

10

Carol

14 Jul 2025

·

Stayed 2 nights

The front desk staff were friendly and helpful. The room was clean with plenty of space and quiet. Cooling system was quiet. Great location with wonderful restaurants/shopping in the surrounding area

10

Valerie

23 Sept 2025

·

Stayed 2 nights

Very nice Residence Inn. Staff was efficient. Location of my room was excellent and the room was very clean. Utilities in the room worked properly.

10

Lisiane

14 Jun 2024

·

Stayed 2 nights

THIS WAS BY FAR THE BEST HOTEL WE HAVE EVER STAYED AT!!!! FRONT DESK AMANDA WAS VERY PROFESSIONAL AND ATTENTIVE! HAD DINNER AT EL TORO RIGHT ACROSS FROM HOTEL AND THE FOLLOWING DAY AT RICKORY RIVER SMOKEHOUSE. BOTH DELICIOUS!

10

Ruchi Gupta

18 Jun 2024

·

Stayed 3 nights

Staff was great!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

SouthPark location close to the mall, restaurants, and shopping; many found it safe and walkable. A few mentioned parking challenges and limited walkability from some spots.

Related guest reviews

10

Tamika

7 Sept 2025

·

Stayed 3 nights

Clean, quiet, excellent decor in the suite friendly staff great area to walk through out South Park.

10

Rhasheda

17 Feb 2025

·

Stayed 3 nights

Great hotel in a really nice area convenient to mall and restaurants

10

Karin

13 May 2024

·

Stayed 2 nights

Great room and friendly staff. close to dining and shopping.

10

Dewayne

19 Dec 2022

·

Stayed 3 nights

Great location, close to the Mall and several restaurants.

8

Diana

10 Aug 2024

·

Stayed 2 nights

This was actually a pretty nice place to stay. We had a king bed and a pullout, which was great for me & 2 teens. I liked having a kitchen tho the fridge froze our eggs 😄 The layout was roomy, tho the hotel should put a partition between the closet/sink area and the bed so people can dress there. Bldg had some construction so we got to park for free, which was good, but that hotel shouldn’t charge for parking because the deck was huge and bleh. Parking should be free if you’re paying for a hotel room! It’s not like the deck was short on space or there were options for mass transit or even walkable destinations nearby. Breakfast was a nice perk, cheers to the waffle maker 😄 Overall, slightly overpriced for August but otherwise a good stay and a decent value.

10

Todd

24 Jan 2023

·

Stayed 2 nights

Super friendly staff; nice space and layout in rooms/suites; great location in Southpark; hotel is starting to show a little wear but still a nice facilty at a reasonable rate.

8

Sandra

25 Jun 2023

·

Stayed 3 nights

Great location- overall a wonderful stay. Walkable to the south Park area, room was clean, friendly staff.

10

Carol

14 Jul 2025

·

Stayed 2 nights

The front desk staff were friendly and helpful. The room was clean with plenty of space and quiet. Cooling system was quiet. Great location with wonderful restaurants/shopping in the surrounding area

10

Joel

7 Aug 2023

·

Stayed 2 nights

Very clean and great location. Staff was very helpful.

10

Morgan

16 Jan 2023

·

Stayed 19,372 nights

Hotel was clean, staff were friendly, good parking, and convenient to South Park Mall

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often rated good to excellent with solid variety. Some stays saw limited options, dusty dining areas, replenishment or staffing issues, and the on site bar or restaurant closed.

Related guest reviews

8

Diana

10 Aug 2024

·

Stayed 2 nights

This was actually a pretty nice place to stay. We had a king bed and a pullout, which was great for me & 2 teens. I liked having a kitchen tho the fridge froze our eggs 😄 The layout was roomy, tho the hotel should put a partition between the closet/sink area and the bed so people can dress there. Bldg had some construction so we got to park for free, which was good, but that hotel shouldn’t charge for parking because the deck was huge and bleh. Parking should be free if you’re paying for a hotel room! It’s not like the deck was short on space or there were options for mass transit or even walkable destinations nearby. Breakfast was a nice perk, cheers to the waffle maker 😄 Overall, slightly overpriced for August but otherwise a good stay and a decent value.

4

Natalie

2 Oct 2023

·

Stayed 1 night

I picked this hotel so I could stay in Sunday morning, have breakfast, and do some work prior to an outing with my daughter. Well, the cook evidently had car trouble, so the continental breakfast was subpar at best. I submitted an email that morning and have yet to hear back. If the cook had car trouble, wouldn't it make more sense for the company to pay for an uber than disregard the guarantee of a continental breakfast?

6

Dennis

19 Nov 2023

·

Stayed 20 nights

Dated and run down. Breakfast options are limited and no dining available after breakfast.

10

Brittany

18 Jun 2024

·

Stayed 1 night

All of the staff were wonderful and helpful! The room was clean and spacious. Even though it was in town it was very quiet. The complementary breakfast was good and they had a good variety of things to eat. The pool was recently renovated and was really nice.

10

JANE

17 Aug 2025

·

Stayed 3 nights

Exactly what we needed for our quick stay. Comfy bed, yummy breakfast.

4

Mark

28 Jan 2024

·

Stayed 1 night

Elevator working intermittently .Had to walk from eigth floor .Breakfast was terrible Fruit, pastries,and dairy old and tastlesss.Food tables not cleaned . However the room was clean .

8

Daryl

1 Mar 2024

·

Stayed 2 nights

Everting was good with the exception of the dining area-due to the construction going on there was drywall dust all over to the point where you had to take your breakfast and go outside or back to your room. You wouldn’t want to eat in 5he area reserved for dining!

10

Casie

25 Jan 2025

·

Stayed 3 nights

I love that it was clean, well stocked, and had friendly service. My kids loved the indoor pool. I loved the breakfast. And it is very convenient to multiple places of interest in the city.

10

Lisa

12 May 2024

·

Stayed 2 nights

Great property in good location. My only negative was the coffee in the room was not good but the breakfast in the common area surpassed my expectations.

8

Paula

1 Aug 2023

·

Stayed 1 night

Clean and great location. Facility is nice, but restaurant and bar were closed (permanently) per staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $245	12 $204	13 $193	14 $181
15 $150	16 $203	17 $210	18 $195	19 $196	20 $173	21 $176
22 $150	23 $154	24 $150	25 $194	26 $187	27 $186	28 $150
29 $141	30 $163

Su	Mo	Tu	We	Th	Fr	Sa
		1 $194	2 $213	3 $213	4 $214	5 $214
6 $213	7 $213	8	9 $214	10 $213	11 $213	12 $214
13 $151	14 $151	15 $153	16 $151	17 $151	18 $146	19 $152
20 $146	21 $151	22 $153	23 $151	24 $162	25 $153	26 $155
27 $145	28 $172	29 $172	30 $203	31 $189

Residence Inn Charlotte SouthPark

Prices for Residence Inn Charlotte SouthPark

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Double Room, 1 Bedroom (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom (Hearing Accessible)

Suite, 1 Bedroom

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Guest reviews of Residence Inn Charlotte SouthPark

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn Charlotte SouthPark

Prices for upcoming dates