Name: Garner Hotel Topeka West by IHG
Address: 1024 SW Wanamaker Rd, Topeka, Kansas, United States of America, Topeka, Kansas, US
Price range: US$79–US$145 per night
Rating: 8.33

What guests think

At Garner Hotel Topeka West by IHG, guests often praise friendly service, clean, comfortable rooms, good breakfast, and a convenient location, while noting maintenance issues, occasional cleanliness lapses, pool or hot tub closures, tight parking, and street noise.

Staff are frequently described as friendly and accommodating, though some guests reported check-in delays, reservation or billing issues, and inconsistent housekeeping responsiveness. Rooms are comfortable with well-liked beds and some recent updates, but reviews mention A/C and shower quirks and occasionally weak Wi‑Fi. Amenities show variability, with 24/7 lobby coffee but limited in-room extras like coffee makers or ice buckets. Expect a budget‑minded stay with friendly service and variable upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub feedback is mixed, with multiple reports of closures or issues during renovations, though some guests enjoyed the pool. Parking is often tight, and lobby coffee is available 24/7.

Related guest reviews

8

Laurie

15 Feb 2025

·

Stayed 1 night

Hot tub is not in working order. Bathrooms have showers only. Staff is very friendly and extremely helpful. Delicious 24 hour coffee is available in the lobby. The staff and coffee make up for the hot tub and shower only. Would recommend to others.

6

James

9 Dec 2024

·

Stayed 1 night

Motel is in midst of major renovation. First floor was a disaster zone. Pool and hot tub are closed as part of the reno. However, this was not mentioned on the reservation site nor was the room price adjusted to reflect some amenities were not available. Room on 2nd floor was recently redone and comfortable. Breakfast was typical but not as good as on previous stays. Suggest calling the motel directly to check on the status of the reno and access to pool and hot tub.

10

Veronica

15 Jul 2023

·

Stayed 1 night

The parking was a challenge.

2

Shane

13 Apr 2025

·

Stayed 1 night

We arrived at the location, there was no where to park on the site. We walked in to the desk, asked about parking, she said we got the last room and said she couldn't help us with parking. We told her we would not be staying there due to safety issues and no parking. She told us three times we were welcome to cancel the reservation and she would refund us. We left, it was 11 pm. We went to another hotel, booked a room on our own, paid, headed to our room when my husband got the call from them that she was not able to refund and we would be charged. Again, we did not stay there at all and are still being charged through you. This is itinerary number 73079567116448. We want the money refunded as we did not stay Thank you for your help Shane and Shelly Fry

2

Thomas

1 Mar 2025

·

Stayed 1 night

Hotel was good except the swimming facilities were out of service

10

TRACY

17 Jul 2025

·

Stayed 1 night

The staff is extremely friendly and kind. Check in was quick & we were greeted with fresh baked cookies. Breakfast service was excellent and tasted great, especially the homemade cinnamon raisin oatmeal. Fitness center equipment could use replacement. Thank you for our stay.

10

Jenny

14 Apr 2025

·

Stayed 1 night

The property was recently renovated and nice. It was clean. The hot tub was not working when we were there.

10

Christine

14 Sept 2025

·

Stayed 2 nights

Awesome pool. Easy to get in and out of.

10

Carla

10 Jul 2025

·

Stayed 1 night

Coffee and cold water available all times. Good breakfast nice staff.

8

Linda

7 May 2024

·

Stayed 1 night

Property was older but had been updated. Parking was very cramped. Convenient to food, gas and shopping.

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Cleanliness

Many guests found rooms and common areas clean, but there are recurring reports of unclean rooms, odors, and bathroom or carpet grime.

Related guest reviews

6

Ty

11 Dec 2024

·

Stayed 1 night

The property itself was nice. But the room needed to be vacuumed and countertops and desktops cleaned. We were disappointed in that. Breakfast was OK.

6

Lori

15 Apr 2024

·

Stayed 1 night

Bathtub faucet area was moldy and needed caulk. Carpet was dirty. Bed was nice. Sink was clean. Room had a dusty musty smell

10

Tracy

15 Sept 2025

·

Stayed 1 night

Staff and accommodations were great. I was really impressed on how clean this hotel was. Will definitely book again if I'm in the area..

4

Tierra

9 May 2024

·

Stayed 1 night

Everything was very outdated and grungy looking. Room walls were very dirty especially by sink area. Coffee and food. Carpet had bad stains throughout. Had to take pictures cause I had pets and didn’t want charged. Staff was excellent and said they were gonna remodel next year. Unexpected $25 per pet charge and they charge a $25 a night incidental fee that gets returned after a couple days they said so it’s a good thing I had the extra money in my account.

8

Stephanie

30 Sept 2025

·

Stayed 2 nights

Had the “no service/do not disturb” sign out and the hotel staff still tried to enter the room, which was concerning. This was the only issue I had staying here. The property was very clean and everyone very friendly.

6

Robert

16 Oct 2023

·

Stayed 3 nights

Room was not clean.

10

ronald

22 Nov 2023

·

Stayed 1 night

A 10. Pool was open( I didn't use it). Breakfast area was clean and attended. Coffee didn't run out, etc.. cereal, waffles, muffins, pastries, fruits, yogurts. No powdered scrambled eggs or sausages in heated pans. if that's your thing, fast food across the street. Absolutely clean bathrooms, rooms and carpets. Amazing how the manager on site makes a difference! Polite and great staff.

6

Paula

9 May 2025

·

Stayed 1 night

Phone did not work. Toilet got backed up. TV wasn’t working when I arrived. Employees were very helpful and took care of my issues right away. I did have to walk to the front desk several times instead of calling because my phone didn’t work. But, I wasn’t very far so it worked out fine. Room was dusty and bathroom floor wasn’t as clean as it could have been. After saying all that, I would stay there again. Customer service was excellent. And the bathroom was clean except for the floor. And it wasn’t bad, it needed swept.

10

Janet

23 Nov 2023

·

Stayed 1 night

The staff were very welcoming and friendly. check-in and check-out were efficient. The hotel was clean.

4

Robert

6 Dec 2025

·

Stayed 1 night

When we got checked in and went to the room, it hadn’t been cleaned. We also discovered roaches.

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Rooms

Rooms are generally comfortable with well‑liked beds and some recent updates, but guests note occasional A/C and shower problems, street or area noise, and weak in‑room Wi‑Fi.

Related guest reviews

10

Nowits

13 May 2025

·

Stayed 1 night

I love the beds in this hotel. Great

8

Gail

20 Oct 2023

·

Stayed 1 night

Front desk at check in was great. Room was clean, but very warm and humid. Set it to AC and 66 degrees, and it never kicked on. Had to run just the fan to pull in some of the cooler outside air. Room finally cooled down around 2:30 a.m. One bed was very hard, the other one was better, but anytime you moved on it, it squeaked. Breakfast was one of the best I've had in a hotel, a lot of variety, and the sausage was delicious!

4

Randall

6 Aug 2024

·

Stayed 1 night

Could not get the room to cool. Not great in 100 degree Kansas weather. Convenient to shopping and food.

8

Sarah

3 Sept 2024

·

Stayed 1 night

Kennel down the street and dogs were barking all night long.

10

ANIL

23 Sept 2023

·

Stayed 1 night

No frills hotel. Front desk clerk was very friendly and welcoming. Room was spacious, bed was fairly comfortable, and it was very quiet. Wifi was bad (8 mbps download speed in room 124). TV has several channels. Would stay here again.

10

Paul

31 Aug 2024

·

Stayed 1 night

The hotel in general was pretty nice. Our room had a some issues - the sliding door to the bathroom is warped and you can’t get it to close. The shower door doesn’t shut properly, allowing water to get on the bathroom floor, and the bed creeks really bad when you sit on it and get up.

8

Chom

13 Apr 2025

·

Stayed 1 night

Hotel is next to a very busy street. Lots of loud noisy vehicles all night.

10

Lee

4 Sept 2023

·

Stayed 1 night

We love the mattress and pillows! What a great sleep!

8

Douglas

26 Jun 2023

·

Stayed 1 night

Clean, quiet, comfortable bed, weak wifi incapable of streaming movies, just average breakfast. Fix the problems and worthy of five stars.

10

Lori

12 Jun 2025

·

Stayed 1 night

Great beds and shower! Easy access to interstate. Would stay again.

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Service

Service is frequently praised as friendly and helpful, with staff resolving issues and accommodating requests; however, some experienced check‑in delays, billing or receipt problems, and missed housekeeping.

Related guest reviews

10

Kim

1 Sept 2025

·

Stayed 1 night

Arrives early and they were kind enough to let us check in early since we would be doing something else at check in time.

10

Julie

5 Sept 2025

·

Stayed 1 night

The front desk staff were awesome! So friendly and helpful! Comfortable bed and the room was very clean.

10

billy

18 Sept 2025

·

Stayed 4 nights

The property met our needs well. We were there 4 nights. On the 3rd night there was a small challenge. The manager was very accessible and immediately resolved our concern. Breakfast was good and a person was always on hand for it. When we requested room cleaning and new towels it was handled in a timely fashion. All the staff was great!!!

4

Adele

8 Jul 2023

·

Stayed 1 night

It was convenient to highway. We waited for 20 minutes for someone to staff the desk for checking in, along with 10 other guests. Desk associate was very short with us. It must have been a staffing issue.

6

Nancy

22 Apr 2023

·

Stayed 1 night

when I first came to check-in there was nobody around had to wait for someone .

4

Kelly

4 Aug 2025

·

Stayed 1 night

Most everything was acceptable but I was double charged. I showed the person at reception my Expedia receipt and still charged me again. I even showed him my receipt. And now they are not responding! Very dodgy!

4

Kelly

22 Jul 2025

·

Stayed 5 nights

I was dissapointed that our room was never cleaned during our stay and no fresh towels were ever provided although I asked for them 3 days in a row. a tow.

10

Eileen

15 Jul 2024

·

Stayed 1 night

Bruce at the front desk was wonderful … extremely attentive and kind. It is really hard to find this level of customer care. You have got to give this guy a raise! ❤️‍🩹

10

THOMAS

5 Sept 2025

·

Stayed 1 night

Desk clerk was very helpful

10

Michael

3 Apr 2023

·

Stayed 1 night

Quick check-in and check-out. Staff were friendly and helpful

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Location

Conveniently just off the interstate with easy access to restaurants and shopping; some traffic or nearby noise is reported.

Related guest reviews

10

Tom

12 Dec 2023

·

Stayed 1 night

Easy access to I-70 and several dining options.

8

Ramone

24 Jul 2023

·

Stayed 2 nights

This was a nice conveniently located hotel. Easy access to restaurants and the highway.

8

Sarah

3 Sept 2024

·

Stayed 1 night

Kennel down the street and dogs were barking all night long.

6

Gregory

16 Sept 2024

·

Stayed 1 night

It was a good place to stay and close to I70.

10

Gregory

14 Jul 2025

·

Stayed 1 night

We don't need a fancy hotel room or perks, but it has to be very, very clean. This was a surprisingly good stay at a very good price! Astonishing value, really. And it met our cleanliness standards. The liquid soap in the bathroom was a nice extra, compared with messy little bar soaps. It is immediately off of I-70 and a pretty busy street, and this area of Topeka apparently is where every young male with a motorcycle congregates. I used earplugs, and with the A/C fan it was fine. Breakfast was good, with scrambled eggs, sausage patties, biscuits and gravy, oatmeal, cereal, pastries, yogurt, and fruit. Very pleased, overall! We will stay again.

8

Chom

13 Apr 2025

·

Stayed 1 night

Hotel is next to a very busy street. Lots of loud noisy vehicles all night.

10

Melissa

9 May 2025

·

Stayed 1 night

This hotel is conveniently located off of I70 and has many food options nearby. The hotel itself was clean and the staff were extremely helpful. Great place for an overnight stay

10

Gregory

7 Jun 2023

·

Stayed 1 night

A quick overnight stay at the end of our West Coast road trip. Convenient, competitively priced with good service, just perfect for our needs.

8

Teresa

19 Apr 2025

·

Stayed 1 night

Good in and out. Lots of restaurants nearby

8

Thanh

23 Jun 2025

·

Stayed 1 night

Comfortable bed with big, fluffy pillows! Front desk was very friendly and welcoming. Location is close to a lot of stores and food options while being a quick hop back onto the the highway.

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Dining

Breakfast is often described as good with attentive staff and strong coffee, though a few found it average or poor and noted limited variety or repetition over longer stays.

Related guest reviews

8

Gail

20 Oct 2023

·

Stayed 1 night

Front desk at check in was great. Room was clean, but very warm and humid. Set it to AC and 66 degrees, and it never kicked on. Had to run just the fan to pull in some of the cooler outside air. Room finally cooled down around 2:30 a.m. One bed was very hard, the other one was better, but anytime you moved on it, it squeaked. Breakfast was one of the best I've had in a hotel, a lot of variety, and the sausage was delicious!

4

Karl

4 Dec 2023

·

Stayed 2 nights

It was clean enough and the staff was friendly, but the breakfast was horrible (watery gravy, stale baked goods, and soggy eggs) and the hotel needs a lot of upkeep.

10

Lyndsi

3 Jul 2025

·

Stayed 1 night

Coffee was awesome, breakfast was good, safe and nice hotel

10

Gregg

17 Aug 2025

·

Stayed 2 nights

Great breakfast! AMAZING COFFEE!

8

Kay

14 Aug 2025

·

Stayed 3 nights

Enjoyed the room comfortable. Good breakfast bar. Nice lady running it. Very clean.

10

Gregory

14 Jul 2025

·

Stayed 1 night

We don't need a fancy hotel room or perks, but it has to be very, very clean. This was a surprisingly good stay at a very good price! Astonishing value, really. And it met our cleanliness standards. The liquid soap in the bathroom was a nice extra, compared with messy little bar soaps. It is immediately off of I-70 and a pretty busy street, and this area of Topeka apparently is where every young male with a motorcycle congregates. I used earplugs, and with the A/C fan it was fine. Breakfast was good, with scrambled eggs, sausage patties, biscuits and gravy, oatmeal, cereal, pastries, yogurt, and fruit. Very pleased, overall! We will stay again.

8

Yvonne

27 Mar 2025

·

Stayed 5 nights

Our stay was amazing the only thing i didnt like was the same breakfast all 5 days we were there.

8

Darl

28 Jun 2023

·

Stayed 1 night

Breakfast was outstanding. Breakfast lady great at keeping a busy place supplied and clean. Desk staff helpful. Room clean, good space.

8

clay

14 Jul 2023

·

Stayed 1 night

It was great for the price. Refreshing yo have full breakfast.

8

Joel

12 Aug 2025

·

Stayed 1 night

Great breakfast with an incredible lady running it.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $128	18 $136	19 $120
20 $106	21 $96	22 $90	23 $92	24 $91	25 $123	26 $114
27 $95	28 $92	29 $93	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2 $114	3 $116
4 $91	5 $82	6 $86	7 $86	8 $103	9 $93	10 $116
11 $91	12 $81	13 $82	14 $87	15 $93	16 $145	17 $105
18 $87	19 $82	20 $83	21 $80	22 $83	23 $95	24 $95
25 $83	26 $82	27 $79	28 $94	29 $90	30 $90	31 $99

Garner Hotel Topeka West by IHG

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility Accessible)

Standard Room

Suite, 1 King Bed

Standard Room, 1 Queen Bed

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed, Roll-In Shower (Mobility Accessible)

Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Guest reviews of Garner Hotel Topeka West by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Garner Hotel Topeka West by IHG

Prices for upcoming dates