Name: Drury Plaza Hotel Pigeon Forge
Address: 140 Jake Thomas Road, Pigeon Forge, Tennessee, United States of America, Pigeon Forge, Tennessee, US
Price range: $134–$391 per night
Rating: 9.73

What guests think

At Drury Plaza Hotel Pigeon Forge, travelers repeatedly praise the new, very clean property, friendly staff, and convenient location near the LeConte Center, with complimentary breakfast and evening kickback often highlighted as good value and time-savers.

Several reviews mention inconsistent housekeeping, such as trash-only service and missed restocking or bed-making. There are also occasional facility issues, including a closed or cloudy pool and high prices in the marketplace/bar. Rooms are modern and comfortable but vary in size and storage, with isolated maintenance or noise concerns. Expect an amenity-rich, convenient stay with warm service and some minor inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a nice pool area with a large outdoor hot tub, a free covered parking garage, and an on-site bar/restaurant; several guests also appreciated pet-friendly policies. A few noted occasional pool closures/cloudiness, limited covered parking, and high prices in the marketplace/bar.

Related guest reviews

8

Lisa

Oct 13, 2025

·

Stayed 3 nights

Clean room. Friendly staff. Very nice pool. Car show was in town so outside safety at night was slightly compromised. Nice parking deck but those parking at the nearby grocery store were using the parking area as a cut through. We enjoyed our stay otherwise.

8

Chelsea

Dec 4, 2025

·

Stayed 3 nights

Rooms were very clean and nice! The staff was helpful and the breakfast was wonderful. Parking was safe and covered. The only problem was the pool was closed and my children were very disappointed.

10

Julie

Nov 8, 2025

·

Stayed 3 nights

Very new hotel, just opened August 2025. Upscale. The breakfast was better than some restaurants around, very good variety, fresh, friendly service!!! Even provided free early dinner what they call early evening kick back with a variety of items to enjoy from snacks to entree and sides. Still had the option to order from the menu if desired.

10

Billie

Aug 22, 2025

·

Stayed 2 nights

Enjoyed the stay and it was great sitting outside in the pool and covered area!!

6

Heather

Dec 13, 2025

·

Stayed 1 night

I’m not sure how I feel about this place. I’ll make pro and cons list.. Pro: The front desk workers are amazing. The beds are comfortable. The hotel is in a good location. Cons: No lock on bathrooms, our fridge and microwave wasn’t working. Asked for maintenance twice and never showed. No trash bags for trash. The food is cheap. Upset everyone’s bellies . Dusty rooms. No fan in the bathroom. The pool was cloudy, but I will say I seen the worker testing the water. So they do check their water. Which was nice knowing. The hotel is in a good location but it must be close to something because in the hotel and all around it outside you can smell sewer . I feel like the most simplest stuff they missed out on when building. The ice machine is only on certain floors. The washer n dryer is only on floor 8. No where to put your clothes in the room. There’s only super small two drawers. No dresser. I don’t think we will choose to stay here again.

8

Raymond

Sep 25, 2025

·

Stayed 2 nights

Great hot breakfast in the mornings. The room had a very comfortable bed. Hotel has a very nice hot tub, My only complaint is their marketplace and restaurant/bar are a little overpriced. $4 for a bottle of pure life water and $17 for a margarita served in a bourbon glass is a little excessive. other than that I would have rated it 5 stars!!!

10

Teri

Aug 15, 2025

·

Stayed 1 night

The Hot tub Is amazing!! Food and drinks!! Wonderful!

10

Richard

Dec 6, 2025

·

Stayed 1 night

Such an awesome hotel! Staff, cleanliness, convenience, walk-in showers and free parking. Wonderful pool area and huge outdoor hottub. Free parking. Separate bar/restaurant for those not arriving in time for the free nightly dinner.

10

Daniel

Nov 10, 2025

·

Stayed 2 nights

The room was super nice. It had a desk as well as a movable table and half sofa. The food buffet offered many choices for breakfast as well as dinner. There was an outdoor covered patio as well. The covered drive between the entrance and the hotel parking garage was perfect for unloading as it was raining when we checked in. I only have one comment about the room that probably doesn't affect many customers. We had a party of 4 with 2 queen beds which were very comfortable. However, 3 of us use a cpap and there were only 2 places by the beds that we could plug them in. So,1 of us went without. No big deal though. We will definitely return.

10

Amanda

Nov 22, 2025

·

Stayed 1 night

The hotel was new, well staffed and lovely! It had tons of amenities, dinner and a wonderful breakfast. The hotel was pet friendly which we loved (the fee was pricey though), and it was located in a ver convenient location.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe the property and rooms as new and very clean or spotless. However, multiple guests reported inconsistent housekeeping (trash-only service, missed restocking) and an occasional dusty room.

Related guest reviews

10

Denise

Sep 18, 2025

·

Stayed 1 night

Room was spotless and spacious with a couple little quirks: the plug in for my hair dryer was so tight I couldn't plug it in and I kept hearing weird knocking all night which kept me up. But aside from that, the property was spotless and smelled new (bc it is).The bed is on the soft side. But the kickback dinner is probably a good enough reason to stay here. It was quite excellent and enough to fill anyone up. Breakfast was also excellent! Check in was a breeze and everyone was super helpful and kind. The parking garage is not large and we ended up not being able to park in a covered area. But still can't wait to return (but I'll ask for a different room, don't know what that knocking was.)

10

Sandra

Dec 19, 2025

·

Stayed 2 nights

This is a beautiful hotel. The lobby and dining areas are very large and attractive. The breakfast and evening kickback were very good. The room was very clean and nice. All the staff were friendly and helpful.

6

My

Dec 30, 2025

·

Stayed 5 nights

I stayed at the Drury in Orlando before and I loved it. That’s why I booked this hotel for 5 nights this time. The location was great. The hotel was new and spotless. However there are things need to be improved. Breakfast was good but stayed exactly the same for the five mornings we were there. The first 4 days, housekeeping only emptied the trash and provided clean towels. They didn’t make bed or clean anything ( floor, bathroom…). After we talked to the front desk, on the fifth day housekeeping did the above things plus making the beds but didn’t clean anything. We had to ask for toilet paper on the last day. If this is how your housekeeping works, then we probably won’t be back. The dinner snacks were a nice touch and much appreciated. But the room tidiness is much more important for us.

10

Heather

Dec 8, 2025

·

Stayed 1 night

It was so clean and everyone was so nice and helpful. Best vacation ever because of them!

8

David

Nov 13, 2025

·

Stayed 3 nights

Beautiful hotel. Easy check in. Housekeeping wasn’t as good as expected. Only took out trash. Didn’t make bed first night and had to ask for coffee refills every day. Enjoyed breakfast and evening dinner provided.

8

Thelma

Oct 13, 2025

·

Stayed 5 nights

The last two days of our stay. The hose keeping team didn’t leave enough of towels and wash clothes for our party. One day they left one and the next they left two.

10

Jennifer

Nov 27, 2025

·

Stayed 2 nights

It was awesome the room was very clean and very comfortable

10

richard

Nov 22, 2025

·

Stayed 1 night

Extremely clean, great service

10

Tori

Dec 14, 2025

·

Stayed 3 nights

Spotless rooms. Very helpful and personable staff

10

Sarah

Oct 11, 2025

·

Stayed 2 nights

Everything is brand new, clean and comfortable

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel modern and comfortable, with features like walk-in showers and some mountain/river views. Feedback varies on size and storage, and a few reported minor maintenance or noise issues (e.g., appliances not working or laundry-area noise).

Related guest reviews

8

Chelsea

Dec 4, 2025

·

Stayed 3 nights

Rooms were very clean and nice! The staff was helpful and the breakfast was wonderful. Parking was safe and covered. The only problem was the pool was closed and my children were very disappointed.

10

Phyllis

Sep 3, 2025

·

Stayed 4 nights

The walk in shower, the staff was very friendly and helpful

10

Denise

Sep 18, 2025

·

Stayed 1 night

Room was spotless and spacious with a couple little quirks: the plug in for my hair dryer was so tight I couldn't plug it in and I kept hearing weird knocking all night which kept me up. But aside from that, the property was spotless and smelled new (bc it is).The bed is on the soft side. But the kickback dinner is probably a good enough reason to stay here. It was quite excellent and enough to fill anyone up. Breakfast was also excellent! Check in was a breeze and everyone was super helpful and kind. The parking garage is not large and we ended up not being able to park in a covered area. But still can't wait to return (but I'll ask for a different room, don't know what that knocking was.)

6

Heather

Dec 13, 2025

·

Stayed 1 night

I’m not sure how I feel about this place. I’ll make pro and cons list.. Pro: The front desk workers are amazing. The beds are comfortable. The hotel is in a good location. Cons: No lock on bathrooms, our fridge and microwave wasn’t working. Asked for maintenance twice and never showed. No trash bags for trash. The food is cheap. Upset everyone’s bellies . Dusty rooms. No fan in the bathroom. The pool was cloudy, but I will say I seen the worker testing the water. So they do check their water. Which was nice knowing. The hotel is in a good location but it must be close to something because in the hotel and all around it outside you can smell sewer . I feel like the most simplest stuff they missed out on when building. The ice machine is only on certain floors. The washer n dryer is only on floor 8. No where to put your clothes in the room. There’s only super small two drawers. No dresser. I don’t think we will choose to stay here again.

10

James

Oct 14, 2025

·

Stayed 4 nights

This was possibly the best ok I’ve ever stayed in. Room was spacious and perfect for my family. Food excellent and can’t beat the location to everything. Highly recommend.

10

Tanner

Dec 8, 2025

·

Stayed 1 night

Wished we could’ve stayed longer! Hotel & the room were so nice!

10

Richard

Dec 6, 2025

·

Stayed 1 night

Such an awesome hotel! Staff, cleanliness, convenience, walk-in showers and free parking. Wonderful pool area and huge outdoor hottub. Free parking. Separate bar/restaurant for those not arriving in time for the free nightly dinner.

10

Aaron

Nov 29, 2025

·

Stayed 5 nights

Great room and grounds. Super nice staff. Lots of extras and a great mountain side & river view! Will be back!

10

Daniel

Nov 10, 2025

·

Stayed 2 nights

The room was super nice. It had a desk as well as a movable table and half sofa. The food buffet offered many choices for breakfast as well as dinner. There was an outdoor covered patio as well. The covered drive between the entrance and the hotel parking garage was perfect for unloading as it was raining when we checked in. I only have one comment about the room that probably doesn't affect many customers. We had a party of 4 with 2 queen beds which were very comfortable. However, 3 of us use a cpap and there were only 2 places by the beds that we could plug them in. So,1 of us went without. No big deal though. We will definitely return.

8

David

Nov 30, 2025

·

Stayed 2 nights

Decent hotel, rooms not very big.

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Service

Staff are widely praised as friendly, welcoming, and helpful, and check-in is generally easy. Some guests cited uneven responsiveness from housekeeping/maintenance, a strict early check-in fee, and one miscommunication about breakfast hours.

Related guest reviews

10

Debbie

Sep 28, 2025

·

Stayed 7 nights

Our stay was perfect. The staff was amazing!! They were eager to help and had smiles on their faces. So nice!

6

Heather

Dec 13, 2025

·

Stayed 1 night

I’m not sure how I feel about this place. I’ll make pro and cons list.. Pro: The front desk workers are amazing. The beds are comfortable. The hotel is in a good location. Cons: No lock on bathrooms, our fridge and microwave wasn’t working. Asked for maintenance twice and never showed. No trash bags for trash. The food is cheap. Upset everyone’s bellies . Dusty rooms. No fan in the bathroom. The pool was cloudy, but I will say I seen the worker testing the water. So they do check their water. Which was nice knowing. The hotel is in a good location but it must be close to something because in the hotel and all around it outside you can smell sewer . I feel like the most simplest stuff they missed out on when building. The ice machine is only on certain floors. The washer n dryer is only on floor 8. No where to put your clothes in the room. There’s only super small two drawers. No dresser. I don’t think we will choose to stay here again.

10

Sandra

Dec 19, 2025

·

Stayed 2 nights

This is a beautiful hotel. The lobby and dining areas are very large and attractive. The breakfast and evening kickback were very good. The room was very clean and nice. All the staff were friendly and helpful.

8

curtis

Sep 15, 2025

·

Stayed 1 night

Laundry was across the hall and was noisy ,made it hard to sleep so we slept later than normal. Check-in clerk told us breakfast was 7 to 10. It ended at 9:30 so we missed all but coffee and juice.

8

Kristian

Oct 7, 2025

·

Stayed 3 nights

Bed’s were made and towels replaced every day. The staff is very active friendly and helpful. The location of the property was within walking distance to fun activities and a five minute drive from our real destination. Parking was free well secured and for guests only.

10

Ray

Oct 1, 2025

·

Stayed 3 nights

Staff was extremely friendly and helpful. Room was clean and well supplied. Hotel was very clean. There was nothing more you could ask for.

8

John

Dec 7, 2025

·

Stayed 3 nights

Staff was awesome

8

David

Nov 13, 2025

·

Stayed 3 nights

Beautiful hotel. Easy check in. Housekeeping wasn’t as good as expected. Only took out trash. Didn’t make bed first night and had to ask for coffee refills every day. Enjoyed breakfast and evening dinner provided.

6

Mary

Aug 23, 2025

·

Stayed 1 night

Hotel was very nice. I arrived at 2pm and check in was 4pm but any other hotel I have ever stayed in will check you in if room is ready or give you a parking pass. This hotel charges 30 dollars to check in 2 hours early even if you only need to park. Only reason I will not stay there again.

10

Tori

Dec 14, 2025

·

Stayed 3 nights

Spotless rooms. Very helpful and personable staff

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AI-generated summary based on recent guest reviews

Location

Very convenient location near the Parkway, across from the LeConte Center, and a short drive to Dollywood; many found it easy to walk to activities while staying out of heavy traffic. Several rooms offer mountain or river views.

Related guest reviews

10

Brea

Aug 27, 2025

·

Stayed 4 nights

Absolutely amazing! Every single staff member was very sweet and helpful. Such a wonderful new hotel and very convenient to the strip and leconte center.

10

Donna

Nov 11, 2025

·

Stayed 2 nights

The service was excellent, the room and hotel itself was very clean, it’s out of the way of all the noise and traffic which is what we like. The breakfast was regular hotel breakfast. The 5:30-7:30 meal was decent. They have pop and popcorn out for free which is nice. Will definitely stay again.

6

My

Dec 30, 2025

·

Stayed 5 nights

I stayed at the Drury in Orlando before and I loved it. That’s why I booked this hotel for 5 nights this time. The location was great. The hotel was new and spotless. However there are things need to be improved. Breakfast was good but stayed exactly the same for the five mornings we were there. The first 4 days, housekeeping only emptied the trash and provided clean towels. They didn’t make bed or clean anything ( floor, bathroom…). After we talked to the front desk, on the fifth day housekeeping did the above things plus making the beds but didn’t clean anything. We had to ask for toilet paper on the last day. If this is how your housekeeping works, then we probably won’t be back. The dinner snacks were a nice touch and much appreciated. But the room tidiness is much more important for us.

10

Becky

Oct 5, 2025

·

Stayed 1 night

Very close to all the attractions. We were visiting Dollywood.

10

Joyce

Nov 16, 2025

·

Stayed 2 nights

Great location

8

Kristian

Oct 7, 2025

·

Stayed 3 nights

Bed’s were made and towels replaced every day. The staff is very active friendly and helpful. The location of the property was within walking distance to fun activities and a five minute drive from our real destination. Parking was free well secured and for guests only.

10

Robin

Aug 21, 2025

·

Stayed 2 nights

Newly opened hotel on the river walk across from LeConte Center. Location is excellent if you have a dog. Can’t compliment the staff enough. Very friendly and helpful. Usually stay at DreamMore, but not dog friendly. Will make this my first choice when visiting the area again.

10

Richard

Dec 6, 2025

·

Stayed 1 night

Such an awesome hotel! Staff, cleanliness, convenience, walk-in showers and free parking. Wonderful pool area and huge outdoor hottub. Free parking. Separate bar/restaurant for those not arriving in time for the free nightly dinner.

10

Scott

Sep 25, 2025

·

Stayed 3 nights

Across the street from the LECONTE Center which we went to in the evening for the National Quartet Convention. Breakfast and evening snacks were great.

10

Marvin

Oct 10, 2025

·

Stayed 2 nights

Check in was easy. Staff was friendly & helpful. Breakfast had a wide variety of food to choose from. Our room was quiet & had a awesome view of the mountains

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AI-generated summary based on recent guest reviews

Dining

Breakfast and the evening Kickback with snacks and drinks are frequent highlights, often praised for variety and value. Still, several note repetitive breakfast items and occasional quality concerns, with some on-site outlets priced high.

Related guest reviews

8

Chelsea

Dec 4, 2025

·

Stayed 3 nights

Rooms were very clean and nice! The staff was helpful and the breakfast was wonderful. Parking was safe and covered. The only problem was the pool was closed and my children were very disappointed.

10

Julie

Nov 8, 2025

·

Stayed 3 nights

Very new hotel, just opened August 2025. Upscale. The breakfast was better than some restaurants around, very good variety, fresh, friendly service!!! Even provided free early dinner what they call early evening kick back with a variety of items to enjoy from snacks to entree and sides. Still had the option to order from the menu if desired.

10

carlos

Dec 23, 2025

·

Stayed 2 nights

Great Hotel, awesome service and the add in of breakfast and dinner... wonderful 👍 thank you for such great deal ☺️.

10

Sandra

Dec 19, 2025

·

Stayed 2 nights

This is a beautiful hotel. The lobby and dining areas are very large and attractive. The breakfast and evening kickback were very good. The room was very clean and nice. All the staff were friendly and helpful.

10

Donna

Nov 11, 2025

·

Stayed 2 nights

The service was excellent, the room and hotel itself was very clean, it’s out of the way of all the noise and traffic which is what we like. The breakfast was regular hotel breakfast. The 5:30-7:30 meal was decent. They have pop and popcorn out for free which is nice. Will definitely stay again.

6

My

Dec 30, 2025

·

Stayed 5 nights

I stayed at the Drury in Orlando before and I loved it. That’s why I booked this hotel for 5 nights this time. The location was great. The hotel was new and spotless. However there are things need to be improved. Breakfast was good but stayed exactly the same for the five mornings we were there. The first 4 days, housekeeping only emptied the trash and provided clean towels. They didn’t make bed or clean anything ( floor, bathroom…). After we talked to the front desk, on the fifth day housekeeping did the above things plus making the beds but didn’t clean anything. We had to ask for toilet paper on the last day. If this is how your housekeeping works, then we probably won’t be back. The dinner snacks were a nice touch and much appreciated. But the room tidiness is much more important for us.

10

Trena

Oct 15, 2025

·

Stayed 2 nights

Very nice, super clean, great location. Breakfast was delicious. Free popcorn and afternoon meals (5-7pm). Restaurant on site to order off the menu. Top notch! Will definitely be back/

10

Ronnie

Sep 11, 2025

·

Stayed 2 nights

Need more towels in rooms in case you get dirty when out doing stuff. The milk at breakfast tasted funny and yall were out of gravy but nice gesture of free breakfast. The chili our last night made us sick. I ate a few spoonfuls, hubby ate half his then we decided to go get something else. Again nice gesture.

8

David

Nov 13, 2025

·

Stayed 3 nights

Beautiful hotel. Easy check in. Housekeeping wasn’t as good as expected. Only took out trash. Didn’t make bed first night and had to ask for coffee refills every day. Enjoyed breakfast and evening dinner provided.

10

Daniel

Nov 10, 2025

·

Stayed 2 nights

The room was super nice. It had a desk as well as a movable table and half sofa. The food buffet offered many choices for breakfast as well as dinner. There was an outdoor covered patio as well. The covered drive between the entrance and the hotel parking garage was perfect for unloading as it was raining when we checked in. I only have one comment about the room that probably doesn't affect many customers. We had a party of 4 with 2 queen beds which were very comfortable. However, 3 of us use a cpap and there were only 2 places by the beds that we could plug them in. So,1 of us went without. No big deal though. We will definitely return.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $204	18 $266	19 $271
20 $146	21 $161	22 $165	23 $161	24 $160	25 $277	26 $169
27 $134	28 $176	29 $196	30

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $248
4 $167	5 $196	6 $233	7 $214	8 $276	9 $284	10 $344
11 $181	12 $230	13 $218	14	15 $262	16 $348	17 $342
18 $183	19 $207	20 $391	21 $233	22 $241	23 $278	24 $285
25 $147	26 $182	27 $161	28 $176	29 $177	30 $200	31 $178

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About this property

Location

Room options

Room, 2 Queen Beds (Upper Floor)

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed, Accessible Bathtub

Room, 1 King Bed, Accessible Bathtub (Upper Floor, Tub)

Room, 1 King Bed, Hearing Accessible (Upper Floor)

Suite, 1 King Bed with Sofa Bed, Accessible (Sofa Sleeper, Tub, 2 Rooms)

Room, 1 King Bed (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed (Sofa Sleeper, 2 Rooms)

Room, 2 Queen Beds, Hearing Accessible (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed (Upper Floor, Sofa Sleeper, 2 Rooms)

Suite, 1 King Bed with Sofa Bed, Accessible (Sofa Sleeper, Roll-In Shower, 2 Rooms)

Room, 2 Queen Beds, Hearing Accessible

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible Bathtub (Upper Floor, Tub)

Room, 1 King Bed

Room, 2 Queen Beds, Hearing Accessible (Upper Floor)

Room, 1 King Bed (Upper Floor)

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Sofa Sleeper, 2 Rooms)

Guest reviews

Exceptional

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Drury Plaza Hotel Pigeon Forge

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Prices for upcoming dates