Crowne Plaza Suites MSP Airport - Mall of America by IHG

$119

/ night

Avg. for October

Crowne Plaza Suites MSP Airport - Mall of America by IHG - Image 1

Crowne Plaza Suites MSP Airport - Mall of America by IHG - Room

Crowne Plaza Suites MSP Airport - Mall of America by IHG - Pool

Crowne Plaza Suites MSP Airport - Mall of America by IHG - Restaurant

Prices for Crowne Plaza Suites MSP Airport - Mall of America by IHG

Select dates to see prices and availability

$119

/ night

Avg. for October

Monthly average prices

Nightly prices at Crowne Plaza Suites MSP Airport - Mall of America by IHG average $96 in December, the cheapest month, and $128 in July, the most expensive, based on the last 12 months.

Average nightly price at Crowne Plaza Suites MSP Airport - Mall of America by IHG by month, last 12 months (USD)
Month	Average price
January	$97
February	$100
March	$101
April	$103
May	$99
June	$112
July	$128
August	$110
September	$105
October	$119
November	$104
December	$96

Most expensive: July (~$128)

Cheapest: December (~$96)

About this property

Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Amenities

Business amenities

Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Bloomington? This hotel has 8937 square feet (830 square meters) of space consisting of conference space and 11 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Dining

Satisfy your appetite with American cuisine at AiRECraft Bar and Grill, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 10 AM for a fee.

Rooms

Make yourself at home in one of the 430 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Location

Located in Bloomington (East Bloomington), Crowne Plaza Suites MSP Airport - Mall of America by IHG is within a 5-minute drive of Nickelodeon Universe and Mall of America. This hotel is 9.4 mi (15.1 km) from Grand Casino Arena and 10.1 mi (16.3 km) from U.S. Bank Stadium.

What's nearby

Mall of America(1.1 miles)
Nickelodeon Universe(1.4 miles)
Sea Life Minnesota Aquarium(1.5 miles)
Great Wolf Lodge Water Park(1.6 miles)
Mississippi River(3.8 miles)
Lake Nokomis(4.3 miles)
Minnehaha Park(4.6 miles)
Best Buy Corporate Headquarters(4.8 miles)
Minnehaha Falls(5.6 miles)
Parkway Theater(5.9 miles)
TCO Performance Center(6 miles)
Twin Cities Premium Outlets(6 miles)
Centennial Lakes Park(6.2 miles)
Cascade Bay Waterpark(6.4 miles)
Macalester College(7 miles)
Minneapolis - St. Paul Intl. Airport (MSP)(3.3 miles)
St. Paul, MN (STP-St. Paul Downtown)(13.7 miles)
Minneapolis, MN (FCM-Flying Cloud)(13.5 miles)

Show all

Location

3 Appletree Square, South Loop, Bloomington, Minnesota, United States of America

Mall of America (1.1 miles)

Nickelodeon Universe (1.4 miles)

Sea Life Minnesota Aquarium (1.5 miles)

Great Wolf Lodge Water Park (1.6 miles)

Mississippi River (3.8 miles)

Lake Nokomis (4.3 miles)

More location info

Room options

Standard Room

Room details

1 Twin Bed

Sleeps 2

280 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Standard Room, 1 King Bed with Sofa Bed

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

300 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Standard Room, 1 King Bed

Room details

1 King Bed

Sleeps 2

280 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Standard Room, 1 Double Bed, Accessible (Mobility, Accessible Tub)

Room details

1 Full Bed

Sleeps 2

280 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Premium Room, 1 King Bed with Sofa Bed

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

300 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Premium Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

Room details

1 King Bed

Sleeps 2

280 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Room details

2 Queen Beds

Sleeps 4

280 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Standard Room, 2 Queen Beds

Room details

2 Queen Beds

Sleeps 4

300 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

Room details

1 King Bed

Sleeps 2

280 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Junior Suite, 1 King Bed

Room details

1 King Bed

Sleeps 4

413 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Room details

1 King Bed

Sleeps 2

280 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews of Crowne Plaza Suites MSP Airport - Mall of America by IHG

7.9

Good

Based on 1,002 verified reviews

Who stays here?

Business

39%

Couple

19%

Family

31%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Crowne Plaza Suites MSP Airport - Mall of America by IHG earns praise for a convenient airport-and-Mall location and often friendly staff, while recurring issues include dated areas, confusing paid parking, and inconsistent pool and hot tub.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Guests frequently like the comfortable beds, but several describe rooms as tired, noisy at times, and lacking blackout curtains or reliable TVs. The airport shuttle is handy, though some report long waits or service that skips one terminal. On-site dining is often well reviewed, yet hours and staffing can be limited. Expect a practical base with variable quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: the parking garage is confusing/far with added fees and some maintenance concerns, and the large pool is often cold while the hot tub/sauna are frequently out of service. The airport shuttle is convenient but sometimes delayed; bar/restaurant and the gym earn positives.

Related guest reviews

Lynnae

Sep 15, 2025

Stayed 1 night

The parking was awful and there is very little green space for dog

Bradley

Sep 1, 2025

Stayed 4 nights

It is showing it's age. The parking garage looks ready to collapse. The elevator wouldn't stop at the correct floors. We have stayed here between 6 and 12 nights a year here but we may not stay here anymore.

Ryan

Apr 2, 2025

Stayed 1 night

The location, hotel, staff and amenities are great. The only reason I gave it 4 stars is that we waited 40 minutes for the shuttle from the airport.

Hailey

Mar 18, 2025

Stayed 2 nights

This property was definitely not what it seemed. The rooms need updating. The tvs were ancient and the cable continuously was going out. We couldn’t even finish a full show without it losing signal. The blinds didn’t close to make it dark in the room. There was only translucent blinds so when the sun was up we were. The shower hardly got warm. No chance of it getting hot to any extent. Same with the hot tub. It was luke warm at best and the pool was freezing. And the parking. I have never had to pay additionally for parking. Especially when I had to park outside anyways. Initially the front desk when I brought up the additional charge for parking said “well you can write it in the review”. He did end up comping it but still Save your money. Literally pick anywhere else.

Krystal

Mar 16, 2025

Stayed 1 night

Nice hotel. Stayed here a few times now. Excellent gym equipment. Close to MOA. Railway stop to downtown is outside the hotel. Shuttle to and from airport was fast and efficient.

Matthew

Mar 7, 2025

Stayed 1 night

We had a nice stay. We booked as a park and fly option. The shuttle drivers we had back and forth were super great! Only issue was that I was told that all the nights were covered for parking while we were gone but when I checked in he told me there were only 7 and we needed 9. And that it was an extra 20 dollars a day. I wasn't charged after I showed the message I had from the hotel but it made it a little more stressful when checking in.

Kathleen

Dec 27, 2024

Stayed 1 night

Self parking was complicated and detached from the hotel. It was full, even though we were charged for it. Staff was cordial but not overly helpful or necessarily friendly.

Kati

Dec 1, 2024

Stayed 1 night

Very weird setup for parking. Had to pay to park overnight and trying to find the area in the parking ramp designated for hotel guests was tricky. The stairwell from the parking ramp to the hotel was disgusting. There appeared tobe vomit on the stairs, it was rusty, dirty and smelled like weed. The room itself was so hot when we got there that we had to turn on the cool air to try to cool it down. It was still stuffy the next morning. The chlorine in the pool area was so strong that it made our eyes sting. I went to make coffee in the mini keurig, which worked well,but the packets with powdered cream and sugar didnt include a straw or stir stick, so i couldn't mix it. Overall, we were unimpressed with the hotel considering what we paid.

Mary

Apr 28, 2024

Stayed 1 night

Parking is awful and a pain to get to. The parking garage is confusing. Looks like it's gonna fall down with all kinds of support jacks everywhere. The reception area is clean and modern and the person at the front desk was pleasant and helpful. The hallways are dirty. The room was nice and clean. Bed was comfortable. Shower was good, good pressure.The pool is huge, looks nice but i didn't swim. The hot tub is pretty but only one jet sort of worked. The hotel bar is great and the bartender is awesome!

Dianna

Oct 8, 2023

Stayed 2 nights

Pool was ice cold - heater for it wasn’t working. Jets for the hot tub - only 2 worked on one side, sauna was out of order. Big beautiful pool and no one was swimming cause it felt like the a lake in the middle of winter 😢

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many note clean rooms and common areas, while others report odors, stained or worn carpets, missed housekeeping, and dirty or over‑chlorinated pool areas.

Related guest reviews

Doris

Aug 2, 2025

Stayed 1 night

It was clean, quiet, friendly staff, easy check in and check out

Patricia

Apr 14, 2025

Stayed 1 night

Lots of tears in the wall paper in hallways and some in the room. The carpet was coming up with the transition from the bathroom to the room. Found previous occupant personal hygiene products in room. The bed was very uncomfortable and firm. The tub did not drain while showering very well making it hard to shower. The hot tub was not clean either.

Elizabeth

Mar 5, 2025

Stayed 1 night

We booked this hotel for the stay and fly to MSP Airport, when we got to the hotel the unfriendly hotel receptionist told us parking was not included and would be additional. Stay anywhere else, you can find way cheaper rooms where the stay and fly is included. This hotel was also old, outdated and fairly dirty.

Ashley

Dec 29, 2024

Stayed 2 nights

Upon entry room floor wasn't cleaned or vacuumed with visible evidence from previous guests

Kati

Dec 1, 2024

Stayed 1 night

Jennifer

Oct 27, 2024

Stayed 1 night

Stayed for one night. Shuttle was easy and the drivers were friendly and helpful. Reception staff and wait staff in the hotel restaurant were friendly and helpful. The room- the area the room was in was dark and run down in the corridor. There were machines in the hallway making noise, it looked like they were de humidifiers. The skirting boards were torn off and some rooms had doors open. This was not mentioned when given the room. It would have been nice to have been told so I could decide to change room or be prepared. In the room I had (226 )it was mostly up to date but the wallpaper was peeling off in areas. I assume the whole area had some sort of damp or leak problem. Once in the room, the noise of the machines could be heard which I nearly went to change rooms, but as it was white noise and I was jet lagged it didn’t bother me that night. The cleanliness of the room was ok but I noticed that there was litter in the bathroom waste bin and behind a chair hasn’t been vacuumed. Food in restaurant was good. Overall a good experience but I can’t give it higher stars which is a shame.

Jonette

Aug 25, 2024

Stayed 1 night

The hotel was very clean and the bed was super comfortable. The pool was cold and the hot tub was very dirty. Was excited to use it but when we got down there it was very disappointing. Perfect place to stay to take the light rail.

Venessia

Jul 15, 2024

Stayed 3 nights

This hotel was nothing compared to the online pictures. Our room was dirty and smells very badly. We constantly sprayed air freshner to cover the smell. The carpet in the room felt disgusting the carpet felt like it was wet and trying to dry. The toilet is so low perfect for a toddler but not an adult. Desk , table or tv stand was not wiped off. The desk clerk did ask if I would like to change rooms I advised no. My daughter room was switched due to similar issues and the second room was worst. There was urine in the shower and the bathroom mirror seem to have black mold on it. Would not recommend this hotel.

Lexus

Jul 13, 2024

Stayed 3 nights

This hotels needs a deep cleaning and air fresheners. It smelled horrible in my room. I constantly sprayed air fresheners. I don’t even want to mention what I saw in the tub.

Kenyata

Jun 5, 2024

Stayed 2 nights

Everything was great! The only issue I had with the room was the cleanliness

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AI-generated summary based on recent guest reviews

Rooms

Rooms have comfortable beds and some are spacious, but many feel dated with noise from thin walls or elevators, maintenance issues, and frustrating TVs or lack of blackout curtains.

Related guest reviews

Kerry

Oct 20, 2025

Stayed 2 nights

The room was very comfortable with nice beds and clean. The breakfast area had dirty tables and only one waitress having to run and do all the tables could use more employees

Jen

Jul 13, 2025

Stayed 2 nights

We had a room right next to the elevator. It sounded like a train coming through the wall all night long

Don

Jun 30, 2025

Stayed 3 nights

The beds were very comfortable!

Mihail

Jun 29, 2025

Stayed 1 night

Pretty run down property, not worthy of its name.

linda

Jun 28, 2025

Stayed 1 night

property needs a makeover. Room was smelly, buttons didn't work properly, tv experience was awful. I would not stay there again. Very overpriced

Javier A

Jun 20, 2025

Stayed 4 nights

The room was clean when I got in, it felt like home away from home. The tv had great channels. The bathroom was clean and with clean towels. The air conditioning unit was working well and kept me cool.

Jeff

Jul 6, 2024

Stayed 3 nights

Terrible parking, room had a warped floor in the bathroom

Melissa

May 7, 2024

Stayed 2 nights

Didn't like that you cannot close the room darkening curtains for more privacy and sleep past sunrise.

Cleopatria

Apr 7, 2023

It’s a no for me. First room was on the 5th floor, no tub, just a shower and it was like a locker room shower, nothing blocking the water from going in the rest of the bathroom. As soon as I walked in, I checked the bed, pillows disgustingly dirty and hair was noticeable in multiple places on the bed! I’ve added photos. Front desk relocated me to 3rd floor, room was bigger, view of the front of the hotel. Why not put me here in the first place! Snow storm my first night, NO TV SERVICE AT ALL. Y’all gotta do better, we 2023 - stop relying on antennas on y’all roof! Parking is only on top level, no cover which was unfortunate during the snow storm, they did not ice the lot, I slipped on my way in the day after the storm. To top it all off the final receipt charged me for “3rd party code” $80!!! What!? I’ll pay the $10 a night for parking but $80 for something the front desk lady had no idea what the charge meant. No ma’am. Never coming back.

Dawn

Dec 12, 2022

Stayed 2 nights

I love how close it was to MOA and the tram. I enjoyed seeing the planes take off but the i could hear other guests through the walls. Especially during the night.

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AI-generated summary based on recent guest reviews

Service

Many guests highlight friendly, helpful staff, but service can be inconsistent, with occasional rudeness, slow or unresponsive check‑in, and poor handling of disruptions. Shuttle drivers are often courteous, though support can be stretched at busy times.

Related guest reviews

Cheryl

Nov 9, 2025

Stayed 1 night

Front desk staff were wonderful- very helpful and friendly.

Rick

Oct 31, 2025

Stayed 1 night

Nice staff, clean I will stay there again. Great restaurant!

Jesus Jr.

Oct 19, 2025

Stayed 1 night

The gentleman who checked me in was very rude and not vary talkative. I was in line and he decided to help to other individuals and it took forever I along with 3 others were getting frustrated because he was chatting away not having any consideration for the people waiting. He could of asked for more assistance. So when i approached the desk I began to spek and he cut me off and asked for my ID in a rude manner. I was already tired from my trip and waiting in line for over 20 minutes so I let it slide. My experience was great nice hotel I would definitely come back but hopefully to some nicer help.

Garry

May 12, 2025

Stayed 1 night

Enjoyed a nice dinner at the bar. The bartender made us feel welcome. Pillows on bed were first rate! The shuttle driver, Juan, was courteous and helpful.

Ryan

Feb 18, 2025

Stayed 1 night

The two men who worked the night of my check in were not professional and very rude. I tried getting help with their security cameras so I could see what cab dropped me off because I left my cell phone on the cab. The elder male worker refused to help me.

Frank

Dec 24, 2024

Stayed 1 night

Great Staff!! Breakfast was the highlight of our visit

Alexandra

Aug 4, 2024

Stayed 2 nights

Ajay at the front desk was super helpful at check-in and throughout the stay. Liked the pool hours.

Nancy

Apr 28, 2024

Stayed 1 night

The service was a little rude from checking to breakfast. When check out it was better and the cleaning crew really nice and good service from them and very friendly. When checking in the guy who was at the front lobby was not helpful at all. When I asked for details on how to get to the floor he just pointed to the elevators. Did not said what floor or what time was breakfast, I know there is signs after going tho right the building. He did not say a word, like where to park or how to get back in. We just follow the signs. The building is very clean though.

Heather

Apr 24, 2024

Stayed 1 night

The hotel lost power for over 12 hours. Regardless of what the staff was saying it was absolutely a hotel issue, as we were the only building without power. The staff was not helpful. This happened from 8pm to roughly 9am the next morning. There was no heat, no extra blankets provided, no offer of compensation. Terrible service!!

Tamara

Dec 20, 2022

Stayed 1 night

We have stayed there everytime we fly out of Msp. Staff is always very friendly. Tamara is always wonderful.

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AI-generated summary based on recent guest reviews

Location

Very convenient for MSP Airport and Mall of America, with a light rail stop nearby and easy links downtown. A few note limited dining within walking distance.

Related guest reviews

Gregory

Jun 22, 2025

Stayed 3 nights

I came to Minneapolis to see a Twins game so I selected the Crowne Plaza because I have stayed there before and it's proximity to light rail. It was easy to get to the airport, the Mall and Target Field. The staff was great the room was comfortable. My only issue was there were no outlets near the bed for a phone charger. The breakfast was good, the bar (and bartender) were nice. I thought about using the pool but the smell of chlorine was strong. I'd stay here again.

terry

Apr 17, 2025

Stayed 1 night

It’s tucked behind some busier roads and businesses do it’s nice and quiet but super convenient and close to places we liked to go… would definitely stay again!

Jeff

Apr 12, 2025

Stayed 1 night

Very nice, clean hotel. Staff, especially front desk very kind and helpful. Was in town for a concert. The blue line metro is a 2 minute walk from the front door and took us to and from U.S. Bank Stadium in 20 minutes each way. Will definitely stay here again for any musical or sporting event in Minneapolis

Allan

Mar 2, 2025

Stayed 1 night

My wife and I stay here every year on our way home from vacation. Convenient location and pleasant staff

David

Mar 2, 2025

Stayed 1 night

Convenient. Nice facility. Would DEF stay there again!

Daniel

Nov 26, 2024

Stayed 1 night

Loved the location relative to the MSP Airport

Angelica

Nov 25, 2024

Stayed 2 nights

Good affordable hotel and convenient location near to the mall of america and the airport

William

Jul 20, 2024

Stayed 1 night

It’s close to the airport and Mall of America, but there isn’t much available (food/entertainment) within walking distance.

Nancy

Jul 8, 2024

Stayed 2 nights

Great place. Walkable to the light rail metro transit. Would stay here again.

Terri

Apr 28, 2024

Stayed 2 nights

It's close to the tram line making it easy to get downtown

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AI-generated summary based on recent guest reviews

Dining

The on‑site restaurant and bar are often praised for good meals and breakfast, though hours and staffing can be limited and the coffee shop is sometimes closed.

Related guest reviews

Rick

Oct 31, 2025

Stayed 1 night

Nice staff, clean I will stay there again. Great restaurant!

Alison

Mar 21, 2025

Stayed 1 night

We had an unplanned stay caused by a blizzard and the hotel couldn’t have been better. We called for the free shuttle to collect us and it arrived in about 5 minutes. The room was spacious and comfortable, the beds were comfortable too. We had pre booked our breakfast and had a huge, delicious, a la carte breakfast, served by a lovely waitress. It was huge value for money. We travel through MSP regularly and will stay here in future if we need a hotel near the airport.

Theresa

Feb 1, 2025

Stayed 1 night

We stayed for one night before flying out of town. The room was clean, quiet and the staff was very polite and helpful. We had an excellent meal in the restaurant at the hotel.

Frank

Dec 24, 2024

Stayed 1 night

Great Staff!! Breakfast was the highlight of our visit

Esther

Sep 4, 2024

Stayed 1 night

Disappointed in the limited restaurant hours and the location is not within walking distance to other locations for meals.

Mary

Apr 28, 2024

Stayed 1 night

LaToyia

Mar 19, 2024

Stayed 2 nights

The stay at the hotel was great! I loved that the hotel had a bar and restaurant on site!

Gayle

Jan 13, 2024

Stayed 1 night

We ate at the restaurant for dinner. We sat at the bar. The woman was inattentive and ignored us for most of the time. The table server stepped up to take our order.

Kristen

Jan 2, 2024

Stayed 2 nights

The hotel is in need of massive upgrades and a good deep cleaning. The pool area is very large, odd to get to, but very outdated and just looked and felt dirty. The rooms are very small, outdated and dingy looking. They need to deep clean the hotel rather than surface cleaning. Restaurant for breakfast was good, staff was very kind. It felt very different than the hotel, it was clean and had a nice cozy atmosphere. To sum it up, hotel is mediocre, needs to be upgraded and cleaned.

Michelle

Dec 17, 2023

Stayed 2 nights

Upon entry there was nobody at the front desk. During my stay the coffee shop was never open, and the lady in the restaurant was rude like I was bothering her so I left. The room was ok but was not ask described on the website. The parking lot is hard to navigate so having to pay $10 a day is a bit much.

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AI-generated summary based on recent guest reviews

Jasmin

3 weeks ago

Stayed 2 nights

The reason I stayed here is because it is close to the airport. I arrived at 2pm and the staff said I can’t check in early. The restaurant and coffee shop were closed. The coffee shop wasn’t open the entire 3 days I was here. There was road construction surrounding the entire building so I could’ve walk in the side walks to go to find a coffee shop or restaurant off site. The side walks were tore up. The rooms were outdated, walls are paper thin. I could hear a man singing either above or below me in the bathroom. Parking is inconvenient and a long walk to the parking garage.its hard to find your way to the hotel from the garage. The hot tub was closed. The pool water was way too cold to get into. Elevators were outdated and not clean. The elevator stopped and I tripped getting off the elevator, the floors were not even. I asked to go to nice outdoor area and the guy at the front desk said that is for the people who live in the apartments and there is a gate code even though it is advertised on the hotel website. Just when I thought it couldn’t get worst, I got on the airport shuttle at 12:20p to take me to the airport. I told the driver I need to go to terminal 2. She drove to terminal 1 then back to the hotel at 12:35 to drop off airport workers. I didn’t arrive to terminal 2 until 12:50p, just to go 1 mile. If I would have known that I would not have taken the shuttle. Such a waste of my time. So many inconveniences. I won’t stay here again.

Ryan

Sep 27, 2026

Stayed 1 night

If you are looking for a clean, comfortable hotel, with friendly staff and nice amenities… LOOK SOMEWHERE ELSE. The hallways, elevators and common space are dirty. It looks like a hotel they forgot to keep updated from the late 1990’s. When I had a problem with the TV in my room, I called (x2) and went to the front desk to have it addressed. When I returned more than 5 hrs later, nothing was fixed. It went back to the front desk and talked to Sabrina, who told me maintenance left and it’s not her problem. I asked to speak to the manager and she literally laughed at me, truly one of the rudest customer service employees I’ve ever had the displeasure of being around. To top it all off, I requested a new room and the same problem existed in the second room… TV remotes missing and no TV connectivity. I’d stay in my vehicle, hell, I’d stay on the sidewalk before I stayed at this hotel again…

Amber

Jul 27, 2026

Stayed 2 nights

Nice hotel, very clean AND quiet. The parking is cumbersome due to the garage being under construction (not the hotels fault) and the link blue line was down (again not the hotels fault) but be sure to check these schedules out if they will affect you. Not a lot of food choices super close by, but the city is very walkable

Keith

Jul 26, 2026

Stayed 2 nights

Parking ramp is under maintenance and pretty inconvenient. Bed linens could use an upgrade.

Michael

Jul 25, 2026

Stayed 1 night

Clean room, good staff, good breakfast.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 11:00

Security deposit

USD 50 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Crowne Plaza Suites MSP Airport - Mall of America by IHG

Is parking available at the property?

Parking is available on-site and is uncovered. There is a fee of USD 10.00 per night for parking. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee, approximately USD 12 to 30 for adults and USD 10 to 15 for children.

Does the property allow pets?

Pets are allowed at the property with a fee of USD 75.00 per pet, per night. A pet deposit of USD 75 per stay is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in is available for a fee of USD 25.00, subject to availability. Late check-out is available for a fee of USD 75.00, also subject to availability.

Is there an airport shuttle service available?

A complimentary roundtrip airport shuttle service is available at scheduled times. Guests must contact the property upon arrival to arrange pick-up.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Elevators are available for easy access to different floors.

Where is the property located in relation to key landmarks?

The hotel is located in Bloomington, within a 5-minute drive of Nickelodeon Universe and Mall of America. It is approximately 5.3 km (3.3 miles) from Minneapolis - St. Paul International Airport (MSP).

Does the property have a swimming pool?

Yes, the property features an indoor pool and an outdoor heated pool. The operational hours for the pool may vary seasonally.

What are the policies for guests staying with children?

Children are welcome at the property. Kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 15.00 per day. Availability is subject to request and confirmation.

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Considering this hotel for your Bloomington trip?

What do room rates usually run at Crowne Plaza Suites MSP Airport - Mall of America by IHG in Bloomington?

Over the next 60–90 days, room rates at Crowne Plaza Suites MSP Airport - Mall of America by IHG in Bloomington typically land around $90 a night for two guests, ranging from $79 to $123 on peak dates.

When is the quietest time to visit Crowne Plaza Suites MSP Airport - Mall of America by IHG?

September is the quietest month to visit Crowne Plaza Suites MSP Airport - Mall of America by IHG in Bloomington, while November sees the highest demand. Plan for fewer crowds and easier availability in early autumn if you prefer a quieter stay.

Which month has the lowest rates at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

December is the cheapest month to stay at Crowne Plaza Suites MSP Airport - Mall of America by IHG in Bloomington, averaging $112 a night; July is the priciest at $148. Note that the quietest month (September) is different from the cheapest month.

What attractions and traveler types does Crowne Plaza Suites MSP Airport - Mall of America by IHG cater to in Bloomington?

Crowne Plaza Suites MSP Airport - Mall of America by IHG in Bloomington is well placed for families and business travelers, close to Mall of America, Nickelodeon Universe and Sea Life Minnesota Aquarium. The hotel also offers easy access to Minnehaha Park and the Mississippi River for outdoor time near Hennepin County.

How does the nightly price at Crowne Plaza Suites MSP Airport - Mall of America by IHG in Bloomington compare to recent weeks?

The current price at Crowne Plaza Suites MSP Airport - Mall of America by IHG in Bloomington is $94 per night for 2 guests, which is low for this hotel: about 15% below its $114 average over the last 60 days. Most nights over that period fell between $87 and $202.

Prices for upcoming dates

October 2026

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Check-in must be done by someone who is at least 21 years old.

You'll be required to pay the following fully refundable deposit.

Deposit: USD 50 per stay

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is not required for transportation to and from this property.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 10 to 15 for children
Uncovered self parking fee: USD 10.0 per night
Pet deposit: USD 75 per stay
Pet fee: USD 75.00 per pet, per night
Service animals are exempt from fees
Early check-in fee: USD 25.00 (subject to availability)
Late check-out fee: USD 75.00 (subject to availability)
Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
1 $102	2 $95	3 $92	4 $93	5 $95	6 $106	7 $106
8 $116	9 $145	10 $96	11 $94	12 $88	13 $94	14 $90
15 $85	16 $85	17 $88	18 $89	19 $88	20 $93	21 $91
22 $85	23 $85	24 $85	25 $85	26 $86	27 $108	28 $99
29 $85	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $105	31 $95