Name: Crowne Plaza Suites MSP Airport - Mall of America by IHG
Address: 3 Appletree Square, South Loop, Bloomington, Minneapolis - St. Paul (and vicinity), Minnesota, United States of America, Bloomington, Hennepin County, United States of America
Rating: 7.98

Guest reviews

8

Good

Based on 1,000 verified reviews

Who stays here?

Business

39%

Couple

19%

Family

31%

Group

6%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Crowne Plaza Suites MSP Airport - Mall of America by IHG earns praise for a convenient airport-and-Mall location and often friendly staff, while recurring issues include dated areas, confusing paid parking, and inconsistent pool and hot tub.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

bradley

last week

·

Stayed 2 nights

Pool wasn’t usable. Only found out after checked in

2

Tracey

Apr 13, 2026

·

Stayed 1 night

Upon arrival the front desk person was not forthcoming on any info about property, such as dining, pool, parking, the broken elevators. The TV's in room literally gives no info on when dining is available, no menu to order from, no hours of pool use. One of the employees couldn't understand the simplest question asked of her due to language barrier. For the over $200 plus I paid... I will go somewhere else next time.

6

David

Apr 9, 2026

·

Stayed 1 night

No

8

Brandon

Mar 24, 2026

·

Stayed 1 night

Airport shuttle easy

6

April

Mar 10, 2026

·

Stayed 2 nights

The room was great. The front desk man was awesome!! super friendly and helpful. The gym has all the equipment you'll need...fully booked and clean. The building is old. The pool and hot tub were both shut down. We did use the sauna and fitness room. The parking garage is in need of a renovation...it looks like it will collapse soon. Many temporary posts holding up the roof. This crown plaza is getting old...needs a face lift. The fire alarm went off when we were there and had to go down the stairs and out the outside stairs to get out. There were signs of homeless people sleeping on the fire escape. Blankets and pillows and drug Paraphernalia.

3 Appletree Square, South Loop, Bloomington, Minneapolis - St. Paul (and vicinity), Minnesota, United States of America

Location

Located in Bloomington (East Bloomington), Crowne Plaza Suites MSP Airport - Mall of America by IHG is within a 5-minute drive of Nickelodeon Universe and Mall of America. This hotel is 9.4 mi (15.1 km) from Grand Casino Arena and 9.9 mi (15.9 km) from University of Minnesota, Twin Cities.

Minnesota Valley National Wildlife Refuge(0.5 miles)

Mall of America(1.1 miles)

Nickelodeon Universe(1.3 miles)

Sea Life Minnesota Aquarium(1.5 miles)

Lego Imagination Center(1.5 miles)

Great Wolf Lodge Water Park(1.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 11:00

Security deposit

USD 50 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available on-site and is uncovered. There is a fee of USD 10.00 per night for parking. Reservations are not required.

Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee, approximately USD 12 to 30 for adults and USD 10 to 15 for children.

Pets are allowed at the property with a fee of USD 75.00 per pet, per night. A pet deposit of USD 75 per stay is also required. Service animals are exempt from fees.

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in is available for a fee of USD 25.00, subject to availability. Late check-out is available for a fee of USD 75.00, also subject to availability.

A complimentary roundtrip airport shuttle service is available at scheduled times. Guests must contact the property upon arrival to arrange pick-up.

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Elevators are available for easy access to different floors.

The hotel is located in Bloomington, within a 5-minute drive of Nickelodeon Universe and Mall of America. It is approximately 5.3 km (3.3 miles) from Minneapolis - St. Paul International Airport (MSP).

Yes, the property features an indoor pool and an outdoor heated pool. The operational hours for the pool may vary seasonally.

Children are welcome at the property. Kids can stay for free up to a certain age, although specific age details are not provided.

The property offers rollaway beds for a fee of USD 15.00 per day. Availability is subject to request and confirmation.

Crowne Plaza Suites MSP Airport - Mall of America by IHG

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Crowne Plaza Suites MSP Airport - Mall of America by IHG.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Crowne Plaza Suites MSP Airport - Mall of America by IHG