Name: Holiday Inn Express Greenville by IHG
Address: 909 Moye Boulevard, Greenville, North Carolina, United States of America, Greenville, North Carolina, US
Price range: US$116–US$331 per night
Rating: 8.2

What guests think

At Holiday Inn Express Greenville by IHG, travelers frequently praise the exceptionally friendly staff, comfortable beds, and solid complimentary breakfast, while ongoing renovations and maintenance issues (pool closures, dust, and occasional hot-water or Wi-Fi problems) detract from some stays.

Room quality ranges from newly updated to dated and worn, with some decor and fixtures showing age. The location is convenient for ECU, the hospital, and nearby dining and shopping; parking is easy. Expect warm service and a stay that can vary depending on renovation progress.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations repeatedly disrupted facilities, with recurring pool closures and messy common areas; parking is easy and convenient.

Related guest reviews

10

Anna

17 Jul 2025

·

Stayed 1 night

We stayed one night during a road trip. Modern and clean -- really great complimentary breakfast with lots of fresh and hot options. Good area with restaurants and shopping nearby. Would definitely stay again. Only downside -- pool was closed, but didn't matter to us.

2

Shakira

16 Feb 2025

·

Stayed 2 nights

thIs property was under construction and I did not know until I check in was trying to relax on a Saturday before I had to leave out and the drill and the noise from the construction drown out the television not to mention they put us on the same floor as the people doing construction alse their was only one elevator working

6

Tammi

13 Jan 2025

·

Stayed 3 nights

They are renovating and didn't disclose this to me prior. The were chunks of construction debris and dust /dirt all over the floor right in front of my door and the hallway and elevator. After 2 days and nights they finally vacuumed and it still had a bunch of debris. I think I was the only person on that floor. Lol. Staff was very friendly and pleasant. I wouldn't have stayed in the mess if I had known but it was late when I checked in after driving all day so I just dealt with it. Also they're were drips on the ceiling in the lobby with a bucket on the floor catching the water. The place definitely has some issues.

4

Anthony

21 Jun 2025

·

Stayed 1 night

Pool was not functional and staff was less than cooperative.

4

Elizabeth

29 Mar 2025

·

Stayed 1 night

In the middle of a renovation (that wasn't disclosed), the lobby was a mess, breakfast was in the conference room, and there was a middle of the night fire alarm that was a byproduct of all of the construction. Not the best stay.

10

Terry

6 Jun 2023

·

Stayed 4 nights

Stayed there with family for a few days and found it to be quite convenient to shopping and dining options. The room was a good size and the beds were very comfortable. Breakfast hours are 6-10 which was good if you don’t want to get up early. Zeke at the front desk was awesome and always pleasant and helpful. Only con was the pool wasn’t available as they were still waiting on a City inspection to open it, but we were allowed to use the pool at the hotel across the street.

6

Adrian

2 Jul 2023

·

Stayed 2 nights

The parking lot was big and lighten was pretty good at dark. Lot didn't have trash laying around everywhere. Plants seem like they could use more attention around the property. Check in was quick and easy. Staff was friendly. The pool was closed and it was very hot down there. The hallways are very hot as well walking in and out of your room. Room was outdated. Had no blackout curtains, furniture was peeling, bathroom door was peeling, shower didn't have a lot of pressure, toilet is super low to the floor for a tall person like myself.

6

Jeffery

28 Apr 2025

·

Stayed 3 nights

Not a great experience subpar. Construction sucked pool extremely dirty appearance not great.

6

Teresa

11 May 2025

·

Stayed 3 nights

This was a trip that occurred over graduation weekend and Mother’s Day…so had to pay a much higher price…understandable but not really worth it. The hotel is currently undergoing renovation. Although some areas were completed, my room was not done yet. Though relatively clean, there were rust stains in the bathtub. And the pool was not usable with all the debris in it. HOWEVER, the front desk crew over the weekend were all very nice. I also appreciate the effort that was put into the gift bags in honor of graduation ceremonies.

8

Sarah

19 Aug 2025

·

Stayed 2 nights

Staff was kind and helpful, especially the ones running the breakfast. I booked this hotel because of how cool the pool area looked and I was going to have down time every afternoon I was there, but the pool was closed for maintenance in the middle of July. It was very disappointing.

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Cleanliness

Feedback is inconsistent: many guests found rooms and common areas clean, while others reported dust from construction, stained carpets, bathroom grime, odors, and occasional pests.

Related guest reviews

4

Joyce

16 Jun 2024

·

Stayed 2 nights

Property was dirty, holes in walls, fire doors propped open with a rag - so if there was a fire they couldn’t close. Room furniture was so scratched dented in disrepair and old and not in an antique manner. Carpet was sooo disgustingly dirty and worn.

2

Kristina

28 Jun 2024

·

Stayed 1 night

The hotel was very run down and old. The bathroom light did not work.. the popcorn ceiling was falling down all throughout the room. Multiple holes in the walls. The air conditioning in the hallways and lobby was broken and the temp read 86 degrees! Would not recommend!!! Absolutely not clean!!

8

deborah

3 Jul 2024

·

Stayed 2 nights

This hotel can use some deep cleaning. Our first room was dirty the sheets had stains. We moved and the second room the sink was clogged and toilet over flowed. Paint deep clean the carpets etc. would help

10

Cynthia

13 Dec 2025

·

Stayed 1 night

Great staff. Clean rooms

10

Shelia

4 Aug 2025

·

Stayed 2 nights

I enjoyed staying there it was nice and quiet and very clean.

4

Ronald

12 May 2024

·

Stayed 1 night

Mold all around shower.Fan not working.Bath walls total mess.

2

Karen

18 Nov 2024

·

Stayed 1 night

The room was filthy. We arrived and there was no one at the front desk. 3 other people were also trying to check in. We walked all over the downstairs trying find an employee with no luck. After 30 minutes of calling all the Holiday Inn reservation line and the hotel with no one replying the person walked in. The employee had left the property and she came with her child who then wanted her attention as all of us were trying to get checked in. She said sorry and tried to move forward but kept stopping to attend to her small child. Horrible hotel will never go back. Dirty and terrible service. - 10 stars

10

Amanda

18 May 2025

·

Stayed 1 night

Spacious, clean and modern room. The ladies that work there are super friendly, approachable and helpful. The breakfast is fantastic!

10

Nena

18 Jul 2025

·

Stayed 2 nights

The staff is friendly, the grounds look pretty good. It’s an older hotel but it has been renovated and is being maintained very well. The room was clean, comfortable and smelled pleasant. ECU is very close by and there are places to shop and eat within a few miles of the hotel. I will stay there again very soon.

2

Joel

20 Dec 2022

·

Stayed 19,345 nights

There were roaches in my room.

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Rooms

Beds are widely described as comfortable, but room quality varies from newly updated to dated and worn. Some guests mentioned Wi-Fi problems and noise from construction or HVAC.

Related guest reviews

10

Susan

17 Aug 2024

·

Stayed 1 night

Comfortable bed and clean room. Loved the Dove amenities. Staff very friendly over ECU move in timeframe.

6

Celestine

7 Oct 2023

·

Stayed 1 night

The room didn’t smell fres upon entering. The tub was rusty. The air conditioner made a noise at a certain temperature.

10

James

15 Jul 2025

·

Stayed 1 night

This hotel was excellent for the price. Beds were very comfortable, bathroom was clean and spacious, tv was a great size, included breakfast was delicious, and the WiFi was great. Will 100% stay here every time I visit my daughter at ECU!

6

Flecial

26 Dec 2025

·

Stayed 2 nights

Room was in good condition, however the Wi-Fi didn't work.

6

Monica

20 Jun 2024

·

Stayed 1 night

Hotel definitely needs a rehab. I understand you have a market corner near a college but live up to the Hilton standards

10

Greg

14 Apr 2024

·

Stayed 1 night

This is an older property that needs updating. The shower tub area needs replacing. The socket in the bathroom did not work. Had to use a socket outside the bathroom for hairdryer and curling iron. The curtain was torn. Disappointed in Holiday Inn Express. This is the second one I stayed in that needs serious attention

8

Marcia

28 Jun 2024

·

Stayed 2 nights

The team was great. The building itself is old and never been updated to what you expect when staying at a Holiday Inn Express. The furnishings, some faded, torn.

8

Deborah

7 Jul 2023

·

Stayed 2 nights

The hotel staff were absolutely Phenomenal! The hotel rooms need some updating, due to bathroom toilets/ tubs are old, similar to the mid 1960’s style, very short, difficult to get up from if you have back issues or older with not as much strength. The first night, the toilet made weird noises and the air conditioner sounded like an airplane engine, but we were exhausted, so we slept(my daughter was nervous about orientation at ECU, so she was awake). Beds are very comfortable. But, the next morning, after eating breakfast, we went back up to the room and there was water covering the bathroom floor. I called and maintenance came up immediately. We had to change rooms, and it was definitely better air conditioning, not so loud. The breakfast was excellent! Very attentive staff, making sure we were happy. Excellent customer service and everyone that works there are awesome!

8

Tanya

14 May 2023

·

Stayed 2 nights

The customer service was excellent, probably the best I've ever had in a hotel. The breakfast was good and had a nice selection. The bed was very comfortable. The only negative thing was the room and furniture, which were very old and outdated. The wall in the one corner was crumbling and falling apart onto the floor. The shower curtain was too short width wise and water was getting out onto the floor.

6

John

1 Feb 2025

·

Stayed 1 night

Hotel waas aa mess. Construction. Wifi not working in our room.

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Service

Service is a strong point, with widely praised friendly, helpful staff at the desk and breakfast. A few guests reported rudeness, poor communication, or billing/reservation issues.

Related guest reviews

10

Charran

21 Oct 2025

·

Stayed 1 night

We felt very safe, comfortable, and the front desk staff were awesome! The fresh ground coffee was a nice surprise and delicious. I have stayed before, and will stay again.

2

Kevin

30 Oct 2025

·

Stayed 1 night

Hotels.com quoted the room rate plus tax an I booked the hotel. I checked out and Holiday Inn said that was incorrect and the actual amount is different. They charged my credit card a different amount which obviously was more. Hotels.com said you need to talk to the hotel.

10

Orvel

8 Aug 2025

·

Stayed 1 night

The staff were very friendly, every one of them!

4

Thomas F

23 Oct 2025

·

Stayed 3 nights

The manager is RUDE. Our room wasn't cleaned and the beds weren't made, in spite of our asking. The manager was rude in explaining why service was so awful. WON'T STAY THERE AGAIN!

10

William

27 Nov 2023

·

Stayed 1 night

Great Hotel, Excellent Staff, convenient location.

2

Elizabeth

21 Aug 2025

·

Stayed 1 night

They oversold rooms and didn’t notify us until we arrived. No communication and very difficult to get refund.

10

Britt

6 Dec 2024

·

Stayed 1 night

We had a great one night stay here. The front desk person was absolutely amazing-so welcoming and helpful. I wish I could remember her name because she truly made our experience special. The room was clean and comfy, perfect for our needs. Highly recommend for anyone needing a short stay.

10

Amanda

18 May 2025

·

Stayed 1 night

Spacious, clean and modern room. The ladies that work there are super friendly, approachable and helpful. The breakfast is fantastic!

10

Kimberley

6 Dec 2024

·

Stayed 1 night

Everything was exceptional from check-in to check-out. My husband and daughter stayed here when I was admitted to the hospital. The staff was amazing. And the rooms were clean. Shout out to Ms. Dee Dee in the breakfast area. Thank you for making my daughter's stay so easy. She really looked forward to seeing you.

10

Joseph

24 Jun 2023

·

Stayed 2 nights

They have an awesome staff, the second i walked through the door i was greeted with a smile and how can i help you. The staff was very Accommodating.and friendy. I would like to personally thank the following staff Ebony, Anthony,Sam,Coco ,DeeDee and John for having excellent customer service. Skills..Also the cooking staff was excellent. Very nice room's for the money and the beds awere very comfortable 👌

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Location

Convenient for ECU, the hospital, and nearby restaurants and shopping, with easy access. A few reviews disliked the surrounding area or noted safety/noise concerns.

Related guest reviews

10

Anna

17 Jul 2025

·

Stayed 1 night

We stayed one night during a road trip. Modern and clean -- really great complimentary breakfast with lots of fresh and hot options. Good area with restaurants and shopping nearby. Would definitely stay again. Only downside -- pool was closed, but didn't matter to us.

10

Bobbie

18 Nov 2023

·

Stayed 4 nights

Close to a lot of things.

2

Darrell

12 Jan 2024

·

Stayed 2 nights

Property was in the getto accompany by gunshots at 4 in the morning

10

William

27 Nov 2023

·

Stayed 1 night

Great Hotel, Excellent Staff, convenient location.

10

Marcus

28 Aug 2023

·

Stayed 2 nights

It was very clean and quiet. Close to the hospital, and everything that you need was in walking distance.

8

Bari

19 Jul 2023

·

Stayed 2 nights

Hotel was very convenient to ECU and since we were there for Orientation, that is all we were looking for. Nice & friendly staff, multiple options for free breakfast, and the beds were extremely comfortable. Will be looking forward to staying here on our next visit.

10

Casey

27 Mar 2023

·

Stayed 1 night

Great location. Clean. Breakfast had multiple options. Easy check in and check out process.

10

Nena

18 Jul 2025

·

Stayed 2 nights

The staff is friendly, the grounds look pretty good. It’s an older hotel but it has been renovated and is being maintained very well. The room was clean, comfortable and smelled pleasant. ECU is very close by and there are places to shop and eat within a few miles of the hotel. I will stay there again very soon.

10

Craig

14 May 2025

·

Stayed 2 nights

Great place to stay close to campus

8

Kelly

9 May 2025

·

Stayed 1 night

Friendly people at front desk, easy check in. Room was clean. Area around the hotel- not as great.

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Dining

Complimentary breakfast earns frequent praise for taste and variety, and the breakfast team is attentive. During renovations it was sometimes relocated, but quality remained good.

Related guest reviews

10

Anna

17 Jul 2025

·

Stayed 1 night

We stayed one night during a road trip. Modern and clean -- really great complimentary breakfast with lots of fresh and hot options. Good area with restaurants and shopping nearby. Would definitely stay again. Only downside -- pool was closed, but didn't matter to us.

10

Laura

26 Oct 2023

·

Stayed 1 night

Amazing experience great service very clean and very good breakfast

10

Ziomara

25 May 2024

·

Stayed 1 night

Great hotel. Beds are comfy, clean bathroom. The breakfast options are various. I recommend and would stay here again.

10

Bonita

30 Apr 2024

·

Stayed 1 night

Excellent stay. Staff cordial and very helpful. Room very clean and organized. Love the personal products( shampoo. Conditioner, lotion in large attached bottles in shower and at sink(. Bath Gel in shower would be great addition.). Would definitely stay again

10

Kimberly

15 Jul 2025

·

Stayed 2 nights

Enjoyed my stay, staff was friendly, breakfast was good!

10

Bettie

10 Aug 2025

·

Stayed 2 nights

Overall the food options were good I’m a picky eater but my guest enjoyed themselves that’s what mattered.

10

Amanda

18 May 2025

·

Stayed 1 night

Spacious, clean and modern room. The ladies that work there are super friendly, approachable and helpful. The breakfast is fantastic!

10

Michael

27 Oct 2025

·

Stayed 1 night

Great breakfast

4

James

3 Feb 2025

·

Stayed 2 nights

Property under rennovation and should not have been open for guests. Hotel staff managing the best they could but were struggling. Good side. Breakfast was very good. Plenty of choices and well prepared.

8

Deborah

2 May 2024

·

Stayed 1 night

Staff was friendly, room was nice, I did miss the bench that was where you could sit outside ( stayed at this hotel previously). Breakfast was good, coffee is wonderful! All in all it is a good experience!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$111
February	US$111
March	US$116
April	US$132
May	US$166
June	US$143
July	US$126
August	US$129
September	US$139
October	US$117
November	US$124
December	US$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $162	16 $119	17 $123	18 $149	19 $136
20 $123	21 $128	22 $132	23 $128	24 $149	25	26
27 $128	28 $123	29 $128	30 $123

Su	Mo	Tu	We	Th	Fr	Sa
				1 $128	2 $145	3 $132
4 $119	5 $128	6 $128	7 $128	8 $132	9 $331	10 $321
11 $128	12 $132	13 $137	14 $127	15 $131	16 $156	17 $152
18 $120	19 $116	20 $123	21 $120	22 $149	23 $199	24 $201
25 $120	26 $116	27 $123	28 $124	29 $136	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

Standard Room

Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Suite, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Greenville by IHG

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Prices for upcoming dates