TownePlace Suites by Marriott Portland Hillsboro

We would love to give a 5 star review as the front desk personnel were courteous and informative. The breakfast choices were also excellent. The reason for the 3 stars was due to the fact that the freezer was frozen over and during the night one of our cans of water exploded in the refrigerator. Not a pleasant sound or experience to wake up to. We did notify the front desk and nothing was ever done to rectify/replace the refrigerator during our stay. Our bottle of creamer was also frozen. We checked out a day early and the front desk person stated that we would receive a credit as long as we contacted Hotels.com. (third party) This is the only place I could find to send an email to request the refund. We checked in on Monday, Dec. 22 and checked out on Sunday, Dec. 29. 2025. I have all emails of our booking and photos of the refrigerator if requested. Wishing you all a Happy New Year. Please notify us as to when we will receive our one day refund. Thank you.

The exterior is under construction, and the interior cleanliness left something to be desired. GM was responsive, which is a plus.

No problem

Great little spot tucked away in a neighborhood. Check in was a breeze and every single shift was helpful, whether it was 9am or 9pm, they were kind and informative. I was upstairs near one of the side roads and the traffic noise wasn’t too bad. I was also able to use this new technology called closed windows, to further dampen the sound from outside. (highly recommend to those complaining about noise) The laundromat was super clean as were the common areas even during a small seasonal renovation. Everything you could need (grocery, pharmacy, storage, public transit) to stay or settle in Hillsboro is about 5 minutes away from this location. The room I was in had a full kitchen including induction stovetop, cookware, toaster, microwave, coffee maker, full sized fridge, as well as mugs, glasses, wine glasses, set of plates, bowls, and utensils for four. Plenty of room storage for your items and a firm but comfy couch to lounge (I didn’t sleep on the pullout). Bed was comfy and had two options to choose from for pillow density. Housecleaning did a great job and were very respectful of the DND sign (no early knocking) Plenty of towels and water stayed hot enough for a bath. I didn’t test the toiletries as I’m an adult human who has travelled before so I know to bring my own. I’ve stayed in 49 of 50 US states and this is definitely a hidden gem. I will be recommending it to friends and family when they come visit. Cheers.

Nice property for a long term stay. Good breakfast and kind and caring staff with a special call out to Gisele who handled my requests quickly and profesionally.