Four Points by Sheraton Dallas Arlington Entertainment District

Free WiFi was worst I’ve had in any hotel the usa

GOOD- VERY CLEAN property, nice staff, free self-parking lot with a good location BAD- Paper thin walls (including the outside- late night parking lot noise & TRAIN WHISTLES early. morning), breakfast (outsourced) limited options/zero taste

Found a small but noticeable amount of mold in the bathroom. Return/cancellation policy was not followed. When I attempted to get help on the cancellation, was told the room could not be cancelled which is not what the cancellation policy stated. The cancellation policy was very clear that even after check in, the room could be cancelled and refund would be up to the hotel. Of course a refund was not issued, but the hotel did not check me out of the room even though I gave the keys back to the front desk. The hotel also charged me $13 after the booking when the room was not used and early check out should’ve been processed.

Awesome stay very clean and comfortable

Old building muggy and bed bugs.