Cobblestone Hotel & Suites - Foley

Breakfast was worst I had in a couple years. Supplied very little. No orange juice machine- only water in a container. The food was almost empty but not refilled. No plates only bowls. Two muffins in the tray- never replenished. No eggs. Cereal dispenser broken. Waffle maker- out of batter. And lastly the pool was out of service. For $300 a night it was very lacking.

Everything in the room was perfect! Bed was comfortable and warm. Loved the fireplace outside and the breakfast was delicious! Mrs. Kris was the perfect hostess, super , and very informative about the hotel!!friendly

Check in was 4 hours delayed, the elevator did not work. The deadbolt in our room did not work. We were not compensated for any inconveniences. They also tried to double charge us. Stay away, go anywhere else.

Brand new construction, nice pool, 2 restaurant/bars 250 ft away, easy walk, close to mall, OWA, the beach, Academy and everything else. Friendly staff

The property has only been open 3 weeks. They were working on a pic list & fixing things. The pool was nice.

Nice laundry area

The room was 300 a night and the pool was not in service. There should have been a price discount for pool not in service in the middle of summer There was trash all over the grounds and trash can full at front door. On the positive side I was able to have my pet there and the room was very nice and clean.

Staff was very friendly. Hotel is very pet friendly. Breakfast area is nice and also has a lounge and a fire pit outside that was pretty nice

Room was very clean. Staff was great. Anthony was amazing!! Breakfast could be better the potatoes and hashbrowns were not cooked. Wished there was a bigger option. Bar was great.

This was perfect for our Fall Break getaway. Comfortable beds, clean room, and good selection of hot food for breakfast, plus good coffee with flavor syrups and creamers available both at breakfast and in the lobby all day. The pool was clean. There are a few different restaurants within a short walk (I recommend Moe's barbecue), and it's only 20 some minutes drive to the beach. The room had a fridge and microwave, and cold a/c. Would definitely stay here again!

Clean rooms. Friendly staff.

Very clean very friendly

Great Staff - Always helpful & courteous Very Clean - Room & Property well kept Very Quiet -

One of the cleaner hotels we have stayed in.

We booked this very last minute to come on our vacation early. The price did not reflect our stay. Lobby had an unusual smell as did our room. There was a giant trash bag full of something by our elevator that another guest made a comment had been there for two days. Our bathroom was very clean but our comforter had hair/dirt on it. We picked this place for convenience to multiple things and it was, but also because of the offered breakfast. We came downstairs for breakfast at 9:30 (among other guests) and the staff had already cleaned everything up (breakfast ends at 10). Staff started to put things back out, but we decided to go somewhere else. in a pinch - this place is fine but again, not worth what we paid.

Pretty aggravated and disappointed honestly. Started off bad right from check in. The girl at the desk obviously didn't have a clue what she was doing. We had already pre-paid  for the room through expedia, but she asked for a CC for incidentals and come to find out she charged our CC TWICE for the room that was already paid for and 3 $50.00 incidental charges, and it took us almost 45 mins just to check in. Right at $950.00 charged to our CC for a room we already paid for, that we will now have to wait to be refunded for. This CC was what we were using to pay for other parts of our vacation, and now don't have access to the funds. We've tried for hours to talk to the manager multiple times and keep getting excuses why he cant speak to us. Last time we were told he was in a meeting, but told the attendant to tell us the charges would drop off after we check out. Its now obvious the manager here doesn't care at all. Pretty sad as they have really put us in a bad jam and don't seem to care one bit. Alot of trash in the hallways and every garbage can inside and outside were overflowing. Went to breakfast, and they honestly didn't have many options and again trash everywhere. They were out of everything. No bread, no waffle batter,  no eggs, no meat, no juice, no coffee cups.. etc. The rooms were very nice, but that's about it. For a new motel, the whole experience was a nightmare and pretty disappointing. Definitely not worth the $200 a night we paid. Never again!

The staff at check in was not helpful. Person was more worried about being outside on the phone. I opted in for the room to be cleaned me it never happened. We were there for 4 days. When I asked about the room being cleaned I was told by someone else that they only clean after 3 days. Still never happened. I had to constantly request towels but there was not an option for someone to dispose of the dirty towels

The staff are friendly and kind. The facility is not as clean as I would expect of a newly opened hotel. The dust is already building up on the carpet and the elevator floor was filthy. The beds are comfortable. The carpet in front of the air conditioner was soaked but the staff addressed it immediately plus provided a room refresh. Two of the three containers in the shower did not work but again the staff addressed it immediately.

I spent $271 for 2 nights. Upon arrival, the sweetest young lady checked us in. We get to our room and notice there is hair in the bath tub and then urine and hair on the toilet. We also had zero bath towels. I went downstairs to ask for towels and a cleaning spray so I could just clean the bathroom myself. The lady offered to come clean it, but she was the only one working and was super busy tending to everyone else. It wasn’t her fault the room wasn’t cleaned, so I just cleaned it myself. The bed was as hard as a rock also, so we didn’t sleep well. You also couldn’t turn the AC down very low, so we were hot all night. We went downstairs for breakfast the next morning, and there was only one lady working and couldn’t keep up. The waffle mix was sour like it was out of date, and the breakfast was just ok. The trash was always full to the top. I was going to speak with someone about the issues that morning, but I never saw anyone at the desk all morning. There was also no conditioner in the conditioner bottle in the shower that they advertise will be available. I know some of this seems trivial, but for almost $300, I expected more. I would like to say the employees we did speak with were so very nice, so I hate to leave such a bad review, but their housekeeping staff needs some help for sure.

This rating was difficult to provide. It started off as 5 stars but ended as a 1 star so I gave the middle of 3 star. To start (the good), staff was initially welcoming. When I made the reservation, I requested connecting rooms or rooms close to each other. We were a larger family traveling with kids and wanted to be close by. When checking in, we had one room on the second floor and one on the 4th. I asked for rooms that were closer to each other and after a few minutes, they were able to find two rooms across the hall from each other on the same floor. I was very impressed by this. Then we got to the rooms and one of the rooms had a broken AC. I reached out to the front desk, staff, and they were able to relocate that room to be next-door to the other room. Overall, this was great and I was impressed. Another good thing is the location, and a few of the staff members were always greeting us as well. Now to be bad. First, there was no housekeeping. We had some trash in wanted to have our bathrooms cleaned (we were there for four days). When we asked for housekeeping services, we were told that it would happen. However, it never did. When asked about trash, we were told to walk to the dumpster and throw it away ourselves. I have stayed at many hotels, and this has never once been the case.Then, as our stay got towards the end, some of the staff were very rude and were not helpful.

The room was spacious and clean. The staff were very nice and helpful with all my needs. This room accommodated the 5 of us very well!!

Staff was nice and friendly. Hotel was clean. Pictures are misleading. Rooms are tiny, worst part is the windows don’t have a sun shade. So your up when the sun comes up.

Room was clean and spacious. The hotel is new and great rates. My favorite employee was Anthony. He works the front desk. Very pleasant, informative, and great conversationist. We were there for a soccer showcase and its literally 2 minutes from where we were staying.

Comfortable beds

The staff was so kind and accommodating! My AC wouldn’t stay on consistently throughout the night but that’s fine with me since I hate getting out of bed to adjust when I get too cold. Will definitely be visiting again when I travel!

Newly built but we could hear everything happening on the floor above us. Breakfast was pretty good. Nicely furnished.

Perfect location if you want to be by the outlets. Very clean and one of the most comfortable beds that I've ever slept in. Everything is clean and new. It's a nice place to stay. Price isn't bad either

This was the perfect spot for us. The room was big and spacious, comfortable bed, and a separate sitting area with a sofa bed. The room was clean, wonderful view, and close to everything! We absolutely loved it.

My family and I stay at this hotel from July 21-24. The hotel was good area, it was close to everything. The staff was very friendly and nice and ready to help at any giving moment. The room was clean and comfortable for my family. The breakfast time is from 6-9am. The only thing I would suggest is blackout curtain because the sun was very bright and woke us up every morning. Also the air turns off and on alot some nights we were hot during the midnight hours other than those two things. We would suggest this place to others

This was perfect for our Fall Break getaway. Comfortable beds, clean room, and good selection of hot food for breakfast, plus good coffee with flavor syrups and creamers available both at breakfast and in the lobby all day. The pool was clean. There are a few different restaurants within a short walk (I recommend Moe's barbecue), and it's only 20 some minutes drive to the beach. The room had a fridge and microwave, and cold a/c. Would definitely stay here again!

Our 1st stay here was Amazing to me because of the Awesome Customer Service we received!!! Ms. Kris was Absolutely Awesome!!!! Since I work in the Office of Patient Experience at a hospital and take complaints All day, Everyday, it means a lot to me when people give Wonderful customer service! She was So friendly, kind, helpful, patient, understanding, full of energy, and just welcomed us with open arms and that meant a lot! This is where we spent our Thanksgiving and we could not have chosen a better place!!! It’s very convenient to EVERYTHING!!!! The staff we had on check out was Great too! Breakfast was Good, room and entire place was clean! Bed was Comfortable too which makes a BIG DIFFERENCE!!!! My husband and daughter just Loved it!!! We will Surely be going back!!!! This is the place to stay!!!

It was very clean and accommodating. The staff was great and nice. One of the best parts was the fire pit! It was a great place to hang out with family/friends and meet other people. In our opinion it was in a very good location.

When we arrived it took forever.. the workers were all talking among themselves. Literally we were just standing there while they had pointless convos.Then the lady whom I guess was in training took 10 mins to get us finally checked in, which I don’t mind I get it she’s new but the trainer was terrible at it. We finally get a room key and go up to the room and it’s dirty and been used. So we go back down and tell them and when we did we get told “your kidding foreal?” Like really? So then as we told the lady we were in a hurry to get to our room to get ready for a concert and meet friends she tells us our friends better hold their horses… after she always told us for no reason at all ugh imma have to get used to these general managers here. They just fired mine yesterday for no reason” first off.. why did she feel the need to tell us that? Two that is the most unprofessional thing I have ever heard. This hotel is brand new and it absolutely the worst experience I’ve ever had. We ended up driving home after the concert instead of staying because it was just that bad.

Great Staff - Always helpful & courteous Very Clean - Room & Property well kept Very Quiet -

Check in was 4 hours delayed, the elevator did not work. The deadbolt in our room did not work. We were not compensated for any inconveniences. They also tried to double charge us. Stay away, go anywhere else.

It was an okay stay. My biggest complaint was payment. It was set up as pay at check in but they tried charging it overnight and then when I called and gave them the card number to charge they tried charging a different card again. Finally when I called back they charged correctly. Then the kept retrying the charge again. They called at 11 and told us our reservation was about to be cancelled due to nonpayment even though they already had the payment and charged more fees at check in. We stayed for a sports tournament and they were very unprepared for the crowds. They ran out of a lot of regular syrup, the breakfast sausage and apple juice. The food was ok but mostly just frozen food that seemed like it was heated in a microwave. Staff wasn’t super friendly. They also don’t have vending machines so if you want something you have to go down to the “market” to get it and check out with the front desk that doesn’t have anyone manning it. You have to call to get someone there.

Kris was wonderful! She gave us lots of recommendations for dinner on our first night of arrival! Always greeted us with a smile and hello!

Pretty aggravated and disappointed honestly. Started off bad right from check in. The girl at the desk obviously didn't have a clue what she was doing. We had already pre-paid  for the room through expedia, but she asked for a CC for incidentals and come to find out she charged our CC TWICE for the room that was already paid for and 3 $50.00 incidental charges, and it took us almost 45 mins just to check in. Right at $950.00 charged to our CC for a room we already paid for, that we will now have to wait to be refunded for. This CC was what we were using to pay for other parts of our vacation, and now don't have access to the funds. We've tried for hours to talk to the manager multiple times and keep getting excuses why he cant speak to us. Last time we were told he was in a meeting, but told the attendant to tell us the charges would drop off after we check out. Its now obvious the manager here doesn't care at all. Pretty sad as they have really put us in a bad jam and don't seem to care one bit. Alot of trash in the hallways and every garbage can inside and outside were overflowing. Went to breakfast, and they honestly didn't have many options and again trash everywhere. They were out of everything. No bread, no waffle batter,  no eggs, no meat, no juice, no coffee cups.. etc. The rooms were very nice, but that's about it. For a new motel, the whole experience was a nightmare and pretty disappointing. Definitely not worth the $200 a night we paid. Never again!

Upon arrival,there was no record of our reservation

Great place, super-friendly staff!

It was very clean and accommodating. The staff was great and nice. One of the best parts was the fire pit! It was a great place to hang out with family/friends and meet other people. In our opinion it was in a very good location.

Room was clean and spacious. The hotel is new and great rates. My favorite employee was Anthony. He works the front desk. Very pleasant, informative, and great conversationist. We were there for a soccer showcase and its literally 2 minutes from where we were staying.

Newer property staffed by friendly people. Ideally located to any location in the Foley area without being on Highway 59, which makes driving easier. Access via the Beach Express is nice too as it makes the trip to the hotel fast.

The employees were so nice! The breakfast had a good selection of hot foods. The rooms were very nice and clean. The hotel was close to the outlets and OWA. It was also an easy drive to the beach.

Excellent location

Brand new construction, nice pool, 2 restaurant/bars 250 ft away, easy walk, close to mall, OWA, the beach, Academy and everything else. Friendly staff

Nice and quiet . Great location! Breakfast was great!

Our stay was comfortable and convenient. The shopping centers were very close near which made the trip very pleasant.

Everything was new and clean. The area was nice and quiet

Perfect location if you want to be by the outlets. Very clean and one of the most comfortable beds that I've ever slept in. Everything is clean and new. It's a nice place to stay. Price isn't bad either

Breakfast was worst I had in a couple years. Supplied very little. No orange juice machine- only water in a container. The food was almost empty but not refilled. No plates only bowls. Two muffins in the tray- never replenished. No eggs. Cereal dispenser broken. Waffle maker- out of batter. And lastly the pool was out of service. For $300 a night it was very lacking.

Very clean, the staff was nice! We were very happy there and felt safe. The rooms were very nicely priced! Breakfast was declicious

Breakfast was horrible

clean, good breakfast.

The only thing great was the location. The beds were too hard. Hallways were dirty. We asked for our room to be serviced and it wasn't. Breakfast sucked! Not plates only bowls. My son got sick from the food. Staff was unapologetic when it came to the inconvenience of the customers. They just didnt seem to care at all. Ran out of juice, milk and yogurt. I would never stay here again. I'd rather pay more money and stay at a nicer facility.

Nice and quiet . Great location! Breakfast was great!

It was an okay stay. My biggest complaint was payment. It was set up as pay at check in but they tried charging it overnight and then when I called and gave them the card number to charge they tried charging a different card again. Finally when I called back they charged correctly. Then the kept retrying the charge again. They called at 11 and told us our reservation was about to be cancelled due to nonpayment even though they already had the payment and charged more fees at check in. We stayed for a sports tournament and they were very unprepared for the crowds. They ran out of a lot of regular syrup, the breakfast sausage and apple juice. The food was ok but mostly just frozen food that seemed like it was heated in a microwave. Staff wasn’t super friendly. They also don’t have vending machines so if you want something you have to go down to the “market” to get it and check out with the front desk that doesn’t have anyone manning it. You have to call to get someone there.

There were so many people at breakfast, but the staff stayed on top of things. There was always food available and plenty to choose from. The staff was willing to cook something extra if needed.

Good breakfast and service!

Great breakfast, super friendly staff, nice room. Super close to Gulf Shores, but far enough away to escape the crush of tourists trying to get to the beach.