Name: Holiday Inn Express Hotel & Suites Foley by IHG
Address: 3155 Abbey Lane, Foley, Alabama, United States of America, Foley, Alabama, US
Price range: $92–$255 per night
Rating: 8.77

What guests think

At Holiday Inn Express Hotel & Suites Foley by IHG, guests praise the friendly staff, convenient location near shopping and OWA, and generally clean, comfortable rooms, while noting recurring issues with some facilities, noise, and occasional maintenance.

Breakfast is frequently described as good and plentiful, though a number of reviews wanted more variety or found certain items mediocre. Multiple guests reported water shutoffs or plumbing problems, a single slow elevator, and pool or hot tub closures or upkeep concerns. Expect a friendly, convenient base with mostly comfortable rooms, but be prepared for occasional operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Outdoor pool and hot tub are available but were at times closed, crowded, small, or poorly maintained (dirty water or weak jets). Only one elevator is often slow, the guest dryer has been out of order, and parking can be tight after events.

Related guest reviews

10

William

Jul 26, 2025

·

Stayed 4 nights

Convenience to stores, eats and also the beach..the one inconvenience was elevator. Could really use a second one at times

10

Charles

Sep 22, 2025

·

Stayed 1 night

Enjoyed the Hot tub! It was working and nice and hot! Buffet was awesome! Multiple things to choose from.

6

Nikita

Apr 20, 2025

·

Stayed 2 nights

The floors in our room seem like they weren’t mopped or vacuumed very well. The beds were fresh the pull out couch bed needs an updated mattress. The pool wasn’t opened, but Overall we’re happy with the stay my kids had fun we did the beach and tropic falls of Owa.

10

Charles

Aug 31, 2025

·

Stayed 1 night

Everything was great! But,need more parking especially after coming back after a concert from OWA,Foley.

6

Natasha

Nov 23, 2025

·

Stayed 2 nights

Eggs had water in the bottom of the pan. My bed sheets were not clean. The pool is not heated and the hot tub only had 2 working jets. And you have to pay $100 at check in for “incidentals” that will be refunded after u checkout, they said.

10

Princess

Apr 23, 2025

·

Stayed 2 nights

Pool wasn’t available was the only problem

10

Chanukah

Jul 26, 2025

·

Stayed 1 night

Great location. Cracker Barrel almost in the parking lot. Less than 5 min from Tanger Outlets and Lamberts Cafe. The only 2 things that were a bit bothersome were the room doors closed very loudly so our door and the doors of those around us were always so loud when guest would enter their room. Also, we visited Owa water park and needed to dry a good bit of wet clothing and towels and the dryer on the 2nd floor read out of order. So we had to just hang stuff in our room to attempt to air dry. Past that this was an AMAZING hotel and I will book them again when I’m in the area without reservation. I should add, we didn’t eat breakfast at the hotel so I can’t say how good or bad it was only that there was one offered. Staff was friendly and the hotel was clean and our family of 5 felt safe. Lots of other families as well were staying, so it seemed like the family spot to be.

8

Michael

Sep 2, 2024

·

Stayed 2 nights

Elevator was way too slow. The rest of the stay was great!

6

Jerry

Jul 20, 2025

·

Stayed 2 nights

Overall it's a nice place to stay. They could use another elevator, we always had to wait in line.

8

Teresa

Sep 15, 2025

·

Stayed 1 night

It was a bit noisy in the hotel. We could hear voices at all times of night, and it was overcrowded at the pool. Other than that, things were fine.

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Cleanliness

Many reviews praise very clean rooms and public areas with strong housekeeping, but several report lapses such as hair or stains in bathrooms and linens, un-mopped floors, and occasional pests. Overall standards appear inconsistent across stays.

Related guest reviews

10

Kayla

Aug 2, 2023

·

Stayed 1 night

Amazing stay. Nice employees. Clean room. Will definitely book here again in the future!

6

Ouida

Jun 15, 2025

·

Stayed 2 nights

The staff was wonderful but the room wasn't as clean as I would have liked. There was hair on the bathroom floor, crumbs in the bed, plastic hair beads in the corner, and sunflower seeds on the floor. It looked like they just made the beds and said, "Yeah, this is good." Oh, and theres only 1 elevator for 3 floors which made for a good wait each day.

2

Patrick

Aug 1, 2024

·

Stayed 2 nights

Room was filthy. Looked like a dirty room was just spruced up a little but not cleaned. Hair on the “fresh” linens under the covers, stains on sheets and pillows, hair all over the bathroom floor, water splash spots on the mirror, dirt scum in the tub. Refrigerator had sticky spots all over inside like soda or juice spills. Had to ask for clean sheets and pillow cases and remake the beds. Mattresses were worn out and sunk down in the middle. Very uncomfortable.

6

Yshekia

Jun 29, 2025

·

Stayed 2 nights

The property area was clean and well maintained. The staff were very professional and friendly. I was not pleased with the room I was assigned. The tub area had what appeared to be mold stains and hair was in the towels. Of course I didn’t use those. Also an area of the carpet had a beverage stain that should have gotten cleaned before assigning the room. I just don’t feel like extra effort was put into cleanliness of the room in its entirety. I thought about requesting another room but I was just too exhausted from traveling. All I wanted to do was sleep. I still regret staying in a room in that condition. I wouldn’t dare bathe in a stained shower at home or feel comfortable walking on a stained carpet. For the price, it’s just unacceptable.

10

Jerry

Sep 19, 2025

·

Stayed 4 nights

This place was clean,the house keeping staff was world class! All the staff was super friendly.we will definitely be staying here again

6

Tashauna

Jul 30, 2025

·

Stayed 1 night

During my recent stay, I noticed several issues with the bathroom that need attention. The floors were not adequately cleaned and required mopping. I took the initiative to disinfect the area with Lysol, but the grout around the toilet was stained and in need of a deep clean. Additionally, the tub had visible stains that I couldn't fully clean, which affected my comfort. I also found some towels in the room that were stained and dirty, which was disappointing. On a positive note, I want to commend the staff for being friendly and helpful. The lobby area was well-maintained and had a pleasant smell, and I appreciated the complimentary breakfast. At check out I told front desk staff my issue but didn't really seem concerned . Thank you for considering this feedback.

10

Shawn

Feb 17, 2026

·

Stayed 1 night

The room was very clean!! The hotel not only met our expectations but exceeded them!! The staff was friendly and accommodating. The breakfast was fresh, hot and had a good variety of items. The location was perfect for shopping and dining.

4

Samantha

Mar 27, 2023

·

Stayed 2 nights

Came back from our tournament on the second day and there were ants all over our bathroom. They sent someone up to spray, but couldn’t move us because they were full. We paid a premium for the stay because there was a volleyball tournament and everyone was booked.

6

James

Jun 15, 2025

·

Stayed 2 nights

Friendly staff...but when i had to used the washer it took 100 off my card really unsure.. then their was a roach in thr bathroom i have adhd ocd i freak out scared aboutthr bugs

4

Mary

Jul 4, 2023

·

Stayed 4 nights

Breakfast was ok. Pancakes, sausage,cheese omelette,yogurt,muffins.Spider webs on my ceiling in my room. Tub was tiny and faucets moved every time I turned it on. Internet is terrible.TV was repeatedly cutting on and off.Ironing board fell apart when we picked it up.

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Rooms

Rooms are generally comfortable and spacious with modern touches, ample outlets, and supportive bedding. Drawbacks include very tall beds, uncomfortable sofa sleepers, noise from doors, hallways or upstairs, and occasional AC or plumbing issues.

Related guest reviews

8

Rodney

Nov 7, 2025

·

Stayed 1 night

Clean room, but noisy. Footsteps from 2nd floor were loud. After daylight noisy guest in the hallway.

8

Peggy

Nov 8, 2025

·

Stayed 2 nights

the bed was too high off the floor! i do love my bed to be high but this was just too much! i am short and i have a condition where i must get up several times during the night . i had to jump onto the bed and almost fell off several times also while i was out someone went into my medications and a few oxycodone pain pills were missing and in addition my discovery card disappeared. i cancelled it as soon as i discovered that it was missing . the missing medication was discovered after i got home and I was putting my medications back in my medicine box

4

Jennifer

Sep 13, 2025

·

Stayed 1 night

Staff extremely friendly and helpful. They were the high point for sure. The hotel definitely needs some upkeep. Pull out bed couldn’t be worse. The comforters have stains. The

8

Soumaly

Feb 9, 2024

·

Stayed 1 night

The beds were really high. My mom couldn't get on the bed. She had to sleep on the sofa.

10

Betty

Mar 3, 2025

·

Stayed 1 night

Room was nicely updated with large tv, very comfortable mattress and pillows!

10

Jacqueline

Mar 16, 2025

·

Stayed 2 nights

The family enjoyed our stay. The beds were comfortable, the pull out bed needs a new mattress. The breakfast was hot and it was pretty good.

6

Karen

May 26, 2025

·

Stayed 2 nights

I was disappointed there was only elevator. Also, the beds were soft and uncomfortable.

6

Darryl

Aug 25, 2025

·

Stayed 3 nights

The AC unit in the room was not working properly and stopped working on 3rd night. Although they gave us the option to switch rooms we already had all of our stuff in the room so we did not move. Also the breakfast was the same breakfast 4 days in a row. More variety would be better.

10

Mark

Nov 2, 2023

·

Stayed 1 night

Plenty of USB ports and electrical outlets in the room. Comfortable bed. Excellent TV. Large desk area. Nice shower head.

8

Danny

Sep 14, 2024

·

Stayed 2 nights

Met my expectations. Our room was a little noisy because of the ice machine being used early in the morning, but other than that, it was a nice stay.

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Service

Service is widely praised as friendly, professional, and accommodating (quick check-ins, helpful room changes, and late check-outs). A few guests noted abrupt interactions, front-desk availability gaps, billing/hold issues, or limited resolution during outages.

Related guest reviews

6

Ashley

Aug 7, 2023

·

Stayed 2 nights

Upon arrival I was told my room was canceled due to prepayment wasn’t authorized. Upon booking I selected pay at check so that was very confusing. Staff also mentioned room was canceled because I did not confirm I was still coming. I did advise I did not have a missed call from the company after she verified my number. I was given a room based on someone would cancel the next day. After driving 3 hours that’s not something a guest should be told. They have no where to sleep. Lastly when purchasing I was then told I could not pay with cash and card. If I did card I would have a 100 incidental fee but if I paid with cash it would be 200. Unfortunately none of these stipulations were noted on my confirmation page.

10

Lynn

Jun 27, 2023

·

Stayed 1 night

Our stay was great the hotel was clean. Staff was friendly. Breakfast was slow. We were not expecting to have to pay $100 incidental on top of the the cost of the room. Told at check out it would be refunded but a day later and still not refunded.

8

Grissette

Nov 5, 2025

·

Stayed 2 nights

Breakfast was typical. Staff was endearing. Hotel was clean, but had plumbing issues. We were out of water for long periods of time over the 3 days we were there. Not good, although the folks were super nice they did not gives us a credit or anything for our inconveniences. Oh well.

10

Kathy

Jun 19, 2025

·

Stayed 2 nights

Gabriel at the front desk was awesome! We got the best customer service!

4

William

Jul 26, 2024

·

Stayed 1 night

An inexperienced desk clerk has caused my credit card to be billed 3 separate times for a "hold" charge, plus an additional charge for the room that was already paid for through Expedia!

10

Leneish

Mar 26, 2025

·

Stayed 2 nights

We were in town for my kids spring break, and we had a blast! The hotel was clean and kept stocked up with the necessities. Every hotel staff member we came in contact with, was very nice and welcoming. My son noticed the front desk attendant, Jeremy’s, name and would speak to him every time we passed. I really appreciate Jeremy for being friendly with my kids the entire time. When he was off the next day, my son forgot he said he wasn’t going to be there and was looking for him. Lol. The hotel was near everything. The farthest distance we traveled was maybe 20-30 minutes to The Wharf’s area. We had plenty to do near the hotel! We will be staying again whenever we’re headed to Foley, Gulf Shores, or the Orange Beach area.

8

MICHAEL

Jul 9, 2024

·

Stayed 1 night

Had to walk around the front desk on two separate occasions to get someone to check in and later to get some towels after several minutes each time waiting on someone to show.up. Hotel was nice, but too expensive for just an average stay.

10

Rhonda

Nov 17, 2025

·

Stayed 1 night

The thing that stood out the most was the customer service that LaTonya delivered. We had traveled all day and got to the hotel before checkin. The room wasn’t ready. LaTonya put in a request that our room be cleaned. We went to get something to eat and she called about 30 min later to say our room was ready. The room was very clean and we were able to rest.

10

Beverly

May 26, 2025

·

Stayed 1 night

My check-in was smooth and thr front desk asst, Gabriel, was nice & professional. My checkout experience was equally good as the Mngr, Toya, was very prfessional & helpful. She even accommodated me regarding a minor misunderstanding. I truly enjoyed my stay!

6

Claudia

Jul 15, 2025

·

Stayed 3 nights

Hostess was very abrupt.

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AI-generated summary based on recent guest reviews

Location

Convenient spot near Tanger Outlets, OWA, restaurants, and a short drive to the beaches; several guests felt safe on-site. Easy access for shopping and dining makes it a practical base.

Related guest reviews

10

Felecia

Jun 23, 2024

·

Stayed 1 night

Everything was great. We didn’t have to travel far to grab food to eat. Gas stations nearby Walmart was close by, everything was in range

10

Debbie

Nov 26, 2023

·

Stayed 1 night

Nice room and close to shopping and restaurants.

10

Tracy

Aug 23, 2024

·

Stayed 5 nights

Good location to shopping and beach. We had an issue with our sink not draining and they moved our room immediately. They took care of us without hesitation.

8

Genevieve

Aug 2, 2025

·

Stayed 2 nights

Good hot breakfast. Courteous staff. Conveniently close (5 mins) to Tanger Outlet Mall, Walmart, fast food options, restaurants, etc. Beds comfortable. Pool and hottub outside

10

Kendra

Aug 31, 2025

·

Stayed 1 night

We had a wonderful experience from the time we checked in till the time we left. The location was wonderful, very conveniently located to many area attractions and restaurants. The room was exceptionally clean. The area was nice. We had equipment in the back of our truck that was never bothered or we were concerned about anyone taking it. We will put this hotel on our list of places to stay for the future.

10

Araceli

May 22, 2024

·

Stayed 1 night

Very central to stores and restaurants.

10

Sarah

Nov 19, 2024

·

Stayed 2 nights

Excellent location!

8

Shamesa

Jul 18, 2025

·

Stayed 1 night

Perfect location.

10

Chanukah

Jul 26, 2025

·

Stayed 1 night

Great location. Cracker Barrel almost in the parking lot. Less than 5 min from Tanger Outlets and Lamberts Cafe. The only 2 things that were a bit bothersome were the room doors closed very loudly so our door and the doors of those around us were always so loud when guest would enter their room. Also, we visited Owa water park and needed to dry a good bit of wet clothing and towels and the dryer on the 2nd floor read out of order. So we had to just hang stuff in our room to attempt to air dry. Past that this was an AMAZING hotel and I will book them again when I’m in the area without reservation. I should add, we didn’t eat breakfast at the hotel so I can’t say how good or bad it was only that there was one offered. Staff was friendly and the hotel was clean and our family of 5 felt safe. Lots of other families as well were staying, so it seemed like the family spot to be.

10

Molly

Aug 2, 2024

·

Stayed 1 night

We had a great time! Super convenient and close to attractions!

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Dining

Hot breakfast is often rated good with decent variety and attentive hosts. Some guests found items bland or repetitive and wanted more options.

Related guest reviews

10

Austin

Oct 12, 2025

·

Stayed 2 nights

Breakfast was great

10

Joshua

Nov 19, 2024

·

Stayed 2 nights

Great stay! Rooms were comfortable and clean. One of the best breakfasts we've had.

8

Jill

Jul 21, 2025

·

Stayed 2 nights

Only thing that could improve is the breakfast.

10

Brandon

Sep 3, 2024

·

Stayed 1 night

The staff was great at check in and check out. Breakfast was delicious and had plenty of options.

8

Amanda

Mar 18, 2023

·

Stayed 4 nights

Excellent customer service always smells clean. Housekeepers are nice. Breakfast definitely needs more variety. Biscuit gravy needs to be served everyday not certain days. Need to add bacon not everyone likes sausage. Please update breakfast bar. Besides that we really enjoyed our stay.

10

Erin

Feb 3, 2025

·

Stayed 2 nights

Great breakfast with the nicest hostess working the continental breakfast area. She made sure we had everything we needed and went above and beyond to make it perfect. Thank you

8

Lyn

Feb 27, 2025

·

Stayed 2 nights

Water problems on day 2 and breakfast really left a lot to be desired. Tasteless eggs, sausage gravy was yucky but the biscuits were good.

10

Kenneth

Feb 12, 2026

·

Stayed 1 night

Clean spacious room. Staff was excellent. Breakfast was really good.

10

Shawn

Feb 17, 2026

·

Stayed 1 night

The room was very clean!! The hotel not only met our expectations but exceeded them!! The staff was friendly and accommodating. The breakfast was fresh, hot and had a good variety of items. The location was perfect for shopping and dining.

6

Darryl

Aug 25, 2025

·

Stayed 3 nights

The AC unit in the room was not working properly and stopped working on 3rd night. Although they gave us the option to switch rooms we already had all of our stuff in the room so we did not move. Also the breakfast was the same breakfast 4 days in a row. More variety would be better.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$101
February	$115
March	$146
April	$146
May	$143
June	$169
July	$189
August	$117
September	$124
October	$119
November	$118
December	$99

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $98	15 $98	16 $98	17 $98	18 $183	19 $183
20 $98	21 $98	22 $102	23 $100	24 $102	25 $190	26 $179
27 $100	28 $102	29 $100	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $105	5 $104	6 $109	7 $160	8 $203	9 $180	10 $190
11 $103	12 $113	13 $92	14 $117	15 $171	16 $201	17 $255
18 $107	19 $97	20 $97	21 $100	22 $121	23 $144	24 $131
25 $115	26 $107	27 $107	28 $109	29 $122	30 $109	31 $117

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible (Mobility Roll-In Shower)

Standard Room

Suite, 2 Queen Beds (Additional Living Area)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Standard Room, 1 King Bed (Extra Floor Space)

Suite, 2 Queen Beds, Accessible (Communication, Transfer Shower)

Suite, 1 King Bed (Additional Living Area)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Express Hotel & Suites Foley by IHG

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