Is parking available at the property?

Free self-parking is available on-site, with limited spaces.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 5:30 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities, and elevators to ensure convenience for guests with disabilities.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Sweetwater, approximately 2 miles from First Baptist Church and 2.3 miles from Pioneer Museum, making it a convenient base for exploring local attractions.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests to enjoy.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, making it a family-friendly option.

What are the policies regarding extra beds and cribs?

The property does not provide information on extra beds or cribs. Guests are encouraged to contact the property directly for specific requests.

Holiday Inn Express Sweetwater Hotel

Average nightly price at Holiday Inn Express Sweetwater by IHG by month, last 12 months (USD)
Month	Average price
January	US$102
February	US$104
March	US$117
April	US$119
May	US$126
June	US$135
July	US$129
August	US$121
September	US$147
October	US$116
November	US$120
December	US$92

What guests think

Reviews of Holiday Inn Express Sweetwater by IHG are mixed, balancing friendly service and some clean, comfortable stays against recurring issues tied to the property's age, maintenance, and the reliability of key amenities and operations.

Some travelers noted spacious rooms, quick check-in, and decent sleep quality. Common problems include elevators out of service for extended periods, closed or drained pool and hot tub, worn furnishings with broken fixtures, and loud or ineffective air-conditioning, alongside inconsistent breakfast quality and occasional cleanliness or pest issues. Expect a simple stay with personable staff, but verify elevator and pool status before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report major facility outages: elevators frequently out of service (sometimes long term) and the pool and hot tub closed or drained; some also cite other broken amenities like ice machines, guest laundry, and the business center printer.

Related guest reviews

2

Geneva

9 Oct 2025

·

Stayed 1 night

Had to wait on front clerk who had put out a sign saying he was out and would be back in 10 min. I was given a room on the 2nd floor & then told the elevator was out & there were no more rooms on 1st floor even though I had booked the room the week before. The light in back parking lot was broken so no light for security. Will not stay again at any Holiday Inn Express.

8

Anne

5 Jan 2024

·

Stayed 1 night

The hot tub was broken and the pool closed. There was no soap near the sink to wash your hands when you went to the bathroom. I asked the desk clerk for some soap and her response was “ it hasn’t been shipped yet, it will be shipped tomorrow “. Was there a whole hotel of people not washing their hands after using the bathroom? She gave me a body wash to put by the sink. Not quite up to my expectations of holiday inn express.

4

Tiffany

23 Sept 2025

·

Stayed 2 nights

Hotel was overbooked so we had to wait for that to be sorted out Broken elevator, A/C was going out, outlets didn’t work, lights were out.

6

Beau

19 Oct 2024

·

Stayed 1 night

Elevators broken. Ice machine on second floor broken. Furniture is old.

4

Jessie

10 Oct 2025

·

Stayed 1 night

Elevators were not working.

2

clayton

8 Dec 2025

·

Stayed 1 night

The room literally looked like it had not been updated in 20 years. Very drabby. Only chose thia hotel for srive home isnce i drove all day and needed the hot tub for my back. The pool was a foot and half low on water and hot tub was bone dry. So disappointed. Holiday inn has always been or go to and now we will do our research.

4

Curtis

29 Jul 2025

·

Stayed 1 night

We found this on Expedia and walked in to ask for a room because we were just stopping on a road trip for the night. They said they were out of rooms. We got on Expedia in the parking lot, booked a room, walked back in and got the key. The hot breakfast was not very good, and the pancake machine was broken. We booked this hotel because it had an indoor hot tub, but it was out of order and wasn’t even filled with water.

8

Luis

9 Aug 2024

·

Stayed 1 night

Elevator and swimming pool were not on service so we had to walk down the stairs and couldn’t use the pool

4

Matthew

24 Sept 2024

·

Stayed 3 nights

Elevators out of service (long term), guest laundry out of service (long term) and business center printer out of service (long term). The kitchenette was not equipped / furnished with anything, the same single-cut coffee maker and mini-fridge as a regular room so this feature added zero value for my money. Extremely disappointing, this hotel should not bear the IHG brand.

2

Kenny

14 Oct 2025

·

Stayed 1 night

Arrived in the evening with my 80 year old partner. Front desk told us that our rooms were on the third floor and the elevator was not working. He told us he would refund our money and we had to go elsewhere to find a room.

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Cleanliness

Feedback is mixed: several guests found the property clean, while others reported odors, stained or dingy items, mold, and serious concerns such as bed bugs or roaches.

Related guest reviews

4

Nicole

6 Jul 2023

·

Stayed 1 night

This hotel is very outdated. The towels and wash clothes are dingy and rough. The whole hotel has an unpleasant smell. One of the main reasons I chose this hotel was for the indirect pool and hot tub which weren’t usable.

4

Jennifer

15 Aug 2025

·

Stayed 1 night

Everything was horrible. Beds, horrible. Bathroom, moldy, tiles broken, horrible.

10

George

3 Jun 2024

·

Stayed 1 night

Just passing through but the hotel was clean, friendly service, comfortable room, great shower and water pressure. Slept well.

6

Joshua

27 Oct 2025

·

Stayed 1 night

We choose Holiday inn express all the time so we know what we will get. This was the worst we have seen very run down. The office chair was covered in some white substance (hopefully glue) the stay was ok seemed clean and no hair on the sheets.

8

Betty

26 Oct 2025

·

Stayed 2 nights

It was very clean and comfortable only thing was the pool wasn't working nor the hot water in the shower, but they offered me another room.

4

William

14 Jan 2023

·

Stayed 1 night

Asked to change rooms/floor as there was evidence of bed bugs in the first room. I took two pictures and can share them if you would like. The second room phone didn't work until the staff came and corrected an incorrectly plugged handset and the alarm clock was missing a face plate so you cant determine AM vs PM. Generally a property that needs attention!

2

Ernesto

19 Apr 2025

·

Stayed 1 night

The room stunk so bad, not enough towels, clogged sink

2

Constance

30 Mar 2023

·

Stayed 2 nights

Our room number was 317. I told the front desk woman there were bed bugs. I have a video of them crawling on the bed. They did not give us any type of refund. They were sold out and did not have another room For us. I sure hope we did not bring these critters home with us. It was disgusting. There were also brown spills on the floor. Food under the edges of the bed. I hope they do a deep clean and fumigate

10

karyl

11 Oct 2023

·

Stayed 3 nights

The accommodations were clean and comfortable. The staff was friendly

2

Kim

8 Jan 2025

·

Stayed 1 night

Hotel is terrible disrepair. Beds were completely broken and very itchy. Sunken in the middle of each bed. Couch bed was broken. We did not sleep and had a long day on the road the next day. Breakfast was decent. Tile broken in bathroom. Staff was apologetic.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and show wear, with broken fixtures and furniture, uncomfortable or sagging beds, and loud or weak A/C; some suites and rooms are spacious.

Related guest reviews

6

Greg

14 Jul 2025

·

Stayed 2 nights

Overall it fit our needs but I don’t think we’ll return in the future. The pull out sofa was broken. The cushions were stained and one cushion was torn. When we went to pull out the sofa bed, the spring fell off and we could not hook it back together because the entire piece that supports the mattress was already worn and it looked like it had been repaired multiple times. The entire hotel could use an update. I went to use the workout room which was crowded with equipment that did not work. There was no circulation in the room but I was able to use the recumbent bike. The staff were super friendly and kind. That was the best part.

6

Kathleen

28 Jun 2025

·

Stayed 1 night

The room was ok. Not bad for 1 night. Definitely oil field filled place. Only problem we had was the shower. Luke warm water at best and the handle fell off in the tub.

10

Conrad

28 Jun 2025

·

Stayed 1 night

It was 1 night in a small town! Room was clean and large!

6

Joshua

27 Oct 2025

·

Stayed 1 night

We choose Holiday inn express all the time so we know what we will get. This was the worst we have seen very run down. The office chair was covered in some white substance (hopefully glue) the stay was ok seemed clean and no hair on the sheets.

8

Luis

4 Aug 2024

·

Stayed 1 night

Had room with two queen beds and sofa bed. Room was spacious but bet felt smaller than queen and also room had some what of a smoke smell. Other than that staff was great. Did have a problem with the elevator it was out service and we was on 3rd floor made it difficult .

6

Ashley

23 Mar 2025

·

Stayed 1 night

I booked a king suite because In the pic it had a big bathtub - arriving there - checked in went to room not big bath tub. Elevator seemed like it was going to break anytime , the room was hot. The room we stayed in - the ac was so loud when the compressor kicked in. I couldn't get a good nights rest.

6

BOB

1 Oct 2023

·

Stayed 2 nights

This was a nice place but the room AC was to loud when cycling and would wake us up thru the night.

2

clayton

8 Dec 2025

·

Stayed 1 night

The room literally looked like it had not been updated in 20 years. Very drabby. Only chose thia hotel for srive home isnce i drove all day and needed the hot tub for my back. The pool was a foot and half low on water and hot tub was bone dry. So disappointed. Holiday inn has always been or go to and now we will do our research.

4

lorenzo

22 Feb 2024

·

Stayed 1 night

The hospitality was next to none! The lady at the service desk and the lady making breakfast were awesome! However, the beds in our room were terrible. They looked like they were about to fold in half. The had a terrible dip in the middle all the way across. Not comfortable at all. They definitely need to upgrade them.

6

TONY

19 Mar 2024

·

Stayed 1 night

It was old and dirty, needs updating. Filthy chair in room and broken tile in bathroom.

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Service

Staff are frequently described as friendly and hospitable, but guests also report slow or absent front-desk coverage, overbooking or unavailable reserved room types, billing issues, and limited help when problems arise.

Related guest reviews

2

Zachary

12 Aug 2024

·

Stayed 1 night

The elevators were not working and the place was being renevated. The clerk overcharged me three times to prtect the room.

4

Brenda

18 Feb 2025

·

Stayed 2 nights

The hotle staff waa lazy. The check in lady put on makeup and left there was nobody to check in the people that showed up there was 8 people waiting on her. When she got back she claimed her parking spot waa under the covered part where coustmers are supposed to unload thier stuff. She made the coustmers trying to unload move so she could park there..i have never seen someone just leave with nobody to check them in nor i have seen an employee have a rignt to park where people have to unload. The next morning the lady that was working microwave everything potatoes was raw and sausage was hard and the the egfs was rubbery . She put no care into the breakfast. It waa undee stocked so we couldn't find anything to eat that was eatable.

2

Geneva

9 Oct 2025

·

Stayed 1 night

Had to wait on front clerk who had put out a sign saying he was out and would be back in 10 min. I was given a room on the 2nd floor & then told the elevator was out & there were no more rooms on 1st floor even though I had booked the room the week before. The light in back parking lot was broken so no light for security. Will not stay again at any Holiday Inn Express.

10

Richard

24 Aug 2025

·

Stayed 1 night

Professional Clean Quiet Good Breakfast All Good

10

Blake

15 Jul 2024

·

Stayed 2 nights

Very hospitable staff.

10

STEVEN

6 Sept 2025

·

Stayed 1 night

Great staff very nice

8

Paul

9 Sept 2024

·

Stayed 1 night

Great staff! Great Breakfast! Unfortunately the elevator wasnt working during our stay, so we had to use the stairs. This wasnt a problem and understandable; hiwever, with the constant traffic of people using the stairs, the cleanliness was impacted and no attention was paid to cleaning the stairs. Over all it was a great experience nice staff and breakfast was great for tge price. I would stay again.

2

Christi

14 Jun 2025

·

Stayed 1 night

We reserved a night at this hotel at 11 pm (we had a family emergency and had to drive late). Once we arrived at the hotel around 1:30 am, we were told they had no room for us and were sold out. It didn’t matter that we had a confirmation number. The entire town was sold out of hotel rooms. We had to drive an additional 1 1/2 hours to get a room. By the time we got there , it was close to 4 am. Horrible experience.

10

DeeAnn

23 May 2023

·

Stayed 1 night

Staff was friendly and helpful

2

Myles

7 Sept 2024

·

Stayed 1 night

Elevator didn’t work, pool was out. Pregnant wife with one year old had to carry all the luggage up the fire exit stairs. For some reason had to be on the second floor when there was open rooms on the first. Light didn’t work in the room, tv remote had no batteries. Not accommodating, will not return.

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Location

Not enough information in reviews.

Related guest reviews

10

Joanna

31 Dec 2023

·

Stayed 1 night

Love that Holiday Inn trying to keep up the modernity of their properties. This is on the interstate so it is noisy. The property is very clean but starting to show its age- bathroom a little moldy, seams in the drywall showing, cabinetry peeling the stain. But it’s a good night sleep and a great breakfast

10

George

3 Jun 2024

·

Stayed 1 night

Just passing through but the hotel was clean, friendly service, comfortable room, great shower and water pressure. Slept well.

10

Conrad

28 Jun 2025

·

Stayed 1 night

It was 1 night in a small town! Room was clean and large!

8

Troy

2 Feb 2023

·

Stayed 1 night

Was a nice stop over while traveling. It was about what you'd expect from a typical Holiday Inn. They didn't have an iron in the room or a replacement. So, that was quite odd.

4

Curtis

29 Jul 2025

·

Stayed 1 night

We found this on Expedia and walked in to ask for a room because we were just stopping on a road trip for the night. They said they were out of rooms. We got on Expedia in the parking lot, booked a room, walked back in and got the key. The hot breakfast was not very good, and the pancake machine was broken. We booked this hotel because it had an indoor hot tub, but it was out of order and wasn’t even filled with water.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: several guests enjoyed it, but others found quality lacking and reported issues like broken pancake machines, a warm dining area, and occasional cleanliness or restocking problems; coffee quality drew mixed comments.

Related guest reviews

8

Gary

17 Feb 2024

·

Stayed 1 night

great mattresses, best breakfast. Slow check in.

4

Brenda

18 Feb 2025

·

Stayed 2 nights

The hotle staff waa lazy. The check in lady put on makeup and left there was nobody to check in the people that showed up there was 8 people waiting on her. When she got back she claimed her parking spot waa under the covered part where coustmers are supposed to unload thier stuff. She made the coustmers trying to unload move so she could park there..i have never seen someone just leave with nobody to check them in nor i have seen an employee have a rignt to park where people have to unload. The next morning the lady that was working microwave everything potatoes was raw and sausage was hard and the the egfs was rubbery . She put no care into the breakfast. It waa undee stocked so we couldn't find anything to eat that was eatable.

8

Natty

9 Apr 2023

·

Stayed 1 night

I stayed here before and loved it the Hot tub and pool were amazing but this time hot tub was not working and the pool was full. The breakfast was awesome very delicious but the coffee not so much. Staff very friendly

10

Jeffrey

28 Dec 2024

·

Stayed 1 night

Great Service Great room Great breakfast

10

Richard

24 Aug 2025

·

Stayed 1 night

Professional Clean Quiet Good Breakfast All Good

6

Rachel

23 Jun 2025

·

Stayed 1 night

Did not have a great stay here. Booked a room with 2 queen beds. They did not have the room available when we got there so kids slept on a pull out couch (which was not comfortable). The pool was not clean looking; hot tub was drained. Breakfast was not fresh and pancake machine was broken. Breakfast area was not clean.

8

Annabel

25 Dec 2022

·

Stayed 19,349 nights

Lovely Christmas decorations. Didn’t like styrofoam and plastic utensils at breakfast and lack of recycling.

8

Paul

9 Sept 2024

·

Stayed 1 night

Great staff! Great Breakfast! Unfortunately the elevator wasnt working during our stay, so we had to use the stairs. This wasnt a problem and understandable; hiwever, with the constant traffic of people using the stairs, the cleanliness was impacted and no attention was paid to cleaning the stairs. Over all it was a great experience nice staff and breakfast was great for tge price. I would stay again.

4

Curtis

29 Jul 2025

·

Stayed 1 night

We found this on Expedia and walked in to ask for a room because we were just stopping on a road trip for the night. They said they were out of rooms. We got on Expedia in the parking lot, booked a room, walked back in and got the key. The hot breakfast was not very good, and the pancake machine was broken. We booked this hotel because it had an indoor hot tub, but it was out of order and wasn’t even filled with water.

4

Heather

6 Sept 2024

·

Stayed 1 night

Elevator was not working and we were on 3rd floor. Pails in stairwell to our room catching rainwater coming through leaking roof. Took almost 20 minutes for check in, no idea why. A/c in room sounded like a freight train. No a/c in breakfast room, just a little stand up fan. Don’t blame the staff, they were very sweet.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $197	9 $133	10 $137
11 $133	12 $145	13 $145	14 $145	15 $145	16 $134	17 $129
18 $125	19 $165	20 $165	21 $161	22 $158	23 $134	24 $133
25 $129	26 $160	27 $159	28 $154	29 $199	30 $157	31 $133

Su	Mo	Tu	We	Th	Fr	Sa
1 $188	2 $235	3 $172	4 $237	5 $240	6 $122	7 $180
8 $165	9 $232	10 $236	11 $261	12 $258	13 $177	14 $173
15 $170	16 $265	17 $271	18 $269	19 $230	20 $184	21 $191
22 $171	23 $249	24 $224	25 $155	26 $153	27 $114	28 $114
29 $118	30 $245

Holiday Inn Express Sweetwater by IHG

Prices for Holiday Inn Express Sweetwater by IHG

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Tub)

Standard Room, 1 King Bed, Roll-In Shower (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Tub)

Standard Room

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Tub)

Suite, 1 King Bed, Accessible Bathtub (Mobility, Tub)

Guest reviews of Holiday Inn Express Sweetwater by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Sweetwater by IHG

Prices for upcoming dates