Is parking available at the property?

Free self-parking is available on-site, including spaces for RVs, buses, and trucks.

What type of breakfast is offered?

A complimentary full breakfast is included for guests.

Does the property allow pets?

Pets are allowed in specific rooms, with a fee of USD 30 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, and limited wheelchair-accessible facilities. There are also assistive listening devices available.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of First Baptist Church and Pioneer Museum, 2.5 miles from Newman Park, and 2.6 miles from Nolan County Coliseum Complex.

Is there a swimming pool at the property?

Yes, there is an outdoor pool available for guests to enjoy.

What are the policies for guests staying with children?

Up to 2 children aged 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 20.0 per night, and requests for extra beds should be made in advance.

Best Western Plus Sweetwater Inn & Suites in Sweetwater

Average nightly price at Best Western Plus Sweetwater Inn & Suites by month, last 12 months (USD)
Month	Average price
January	US$87
February	US$91
March	US$136
April	US$118
May	US$126
June	US$174
July	US$156
August	US$148
September	US$176
October	US$112
November	US$104
December	US$90

What guests think

Across recent reviews, Best Western Plus Sweetwater Inn & Suites earns praise for friendly, accommodating staff, generally clean rooms, and comfortable beds, while recurring critiques mention inconsistent breakfast, occasional maintenance and cleanliness lapses, and some dated areas.

Facilities include an outdoor pool and hot tub plus easy parking and EV charging, but guests report closures, cold water, or broken ice machines. The location is convenient just off I-20, with easy access for road trips but limited nearby dining. Expect a practical stopover with standout service and variable extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Outdoor pool and hot tub are available, though several reviews note the water is cold or the hot tub is closed; some ice machines were out of order. Parking is easy, EV charging is convenient, and a gym is mentioned.

Related guest reviews

6

Teddi

25 Nov 2025

·

Stayed 2 nights

the room was decent. we had to go downstairs to get the correct sheet because housekeeping put a queen on a king. then we realized they also left a dirty wash cloth on the shower rod, which was absolutely disgusting. the night manager was great, and was really the only decent thing about the stay. 2/3 ice machines were broke. our ac didnt work well. it just wasn’t great or worth the cost.

8

Alice

30 Nov 2023

·

Stayed 1 night

No indoor pool even though it was listed in the amenities …

6

Blake

10 Aug 2025

·

Stayed 2 nights

Hotel itself isnt that bad probably its best feature they do keep it neat and clean. Breakfast is an absolute joke. French toast was so hard you couldnt even chew it. Coffe was flat disgusting. No onto the room, rooms themselves are decent. The beds about as stiff as a 2x4. Now onto the pool for being 110 degrees outside you would think the water would be like bath water. Lmao ya no that water was cold. Hot tob was decent if you dont mind sitting with bugs of some sort.

10

David L

27 Feb 2023

·

Stayed 1 night

Staff was nice, place was clean, convenient ro EV charging and to decent food.

10

Brian

8 Sept 2025

·

Stayed 2 nights

Really nice hotel and bonus it was pet friendly. Bed were VERY comfortable, great breakfast, gym and pool. Will stay again!

10

Dorothy

12 May 2023

·

Stayed 1 night

Easy parking for truck and trailer. Well lit for safety. Good breakfast, excellent shower and staff was very happy and helpful

4

albert

12 Dec 2024

·

Stayed 1 night

room had no heat, had to move. ice maker broken, no ice. quiet but door on rooms slam instead of quietly closing.rough place

8

STEVEN

6 Nov 2023

·

Stayed 1 night

Clean and efficient Hot tub was locked up. Should have been open!!

10

Hassan

14 Aug 2025

·

Stayed 1 night

Great location, comfortable bed. Outdoor swimming pool.

10

mary

8 Jul 2024

·

Stayed 1 night

Clean, nice comfortable beds, hot tub was out of order, pool was to cold to swim, breakfast was good if only they would have refilled when something was empty.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, but multiple reviews report issues like mold in the tub, dirty items left behind, dust, or stained carpets. Overall cleanliness feels inconsistent.

Related guest reviews

4

Ronald

9 Jan 2025

·

Stayed 1 night

I found a clump of dog fur in the bathroom. Breakfast was sub par. Eggs were dried and rubbery. Sausage was overcooked and dry.

6

Charmaine

13 Jan 2025

·

Stayed 1 night

I hate writing negative reviews… I prefer the good ones … when you get to rave about what a great job someone is doing. But when I read reviews, it’s because I’m looking for information. So here’s the information: Amazing front desk clerk! She was happy, fun, cheerful and chilled. 👍 The bed was great 👍 Nothing else about the hotel was really up to BWP standard . 4 Hotels in 4 days and this was the worst but not the cheapest. Mold in the shower, lights burnt out, dust in the corners, no water bottles, coffee machine in the bathroom with sub par cheap hotel no name brand coffee bags, no a great neighborhood, on a main road and my husband said the cheapest, unhealthiest breakfast that we had seen in the 4 days. Would I stay here again? If I had to . It wasn’t that bad… but would I choose to stay here again ? No Thank you. A Very basic hotel under a higher standard brand.

10

Joyce

21 Apr 2024

·

Stayed 1 night

Very clean, attractive lobby, friendly staff, room was very comfortable and clean. Will return! Highly recommend!

4

Anna or David

17 Oct 2025

·

Stayed 1 night

Monica at the front desk got us our room even though a 3rd party overbooked it. She went above & beyond to help us. Kudos to Monica. Upon entering our room, the floor had not been vacuumed & there was trash on the floor including an empty plastic water bottle. The door knob to the bathroom was very loose on both sides to the point of almost falling apart. The shower head was very sticky & had to wash my hands every time we used & adjusted it.

10

Shelly

20 Jan 2025

·

Stayed 1 night

Super clean, service was great. Room was really big! Felt more like home. Property was quiet. Breakfast was good. Would definitely stay here again.

6

Solomon

30 Apr 2025

·

Stayed 1 night

The bath tube was dirty.

4

Ronald

3 Jan 2025

·

Stayed 1 night

At check in front desk complained about her long work day. I found a clump of dog fur in the bathroom. Breakfast was sub par. Eggs were dried and rubbery. Sausage was overcooked and dry.

10

Courtni

22 Sept 2025

·

Stayed 2 nights

Everything was perfect. Clean, very comfortable bed, good breakfast, and very friendly staff. I loved my experience there and will return.

10

Dianna

4 Nov 2025

·

Stayed 1 night

The room was very clean. Staff professional. Breakfast choices good.

8

Lois

14 Sept 2025

·

Stayed 2 nights

The beds were comfortable and the room was clean. However, the bath tub had mold on the caulking around the tub.

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AI-generated summary based on recent guest reviews

Rooms

Guests often mention comfortable beds, spacious layouts, and quiet stays, but room quality varies. Reports include hard or sagging mattresses, dated or worn furnishings, weak A/C, broken fixtures or electronics, and occasional interstate noise.

Related guest reviews

6

Mary

18 Apr 2024

·

Stayed 1 night

Even though the room had an extra space with large couch the tv in bedroom was too far for viewing. There should have been another tv.

10

Armando Lopez

27 Sept 2025

·

Stayed 1 night

Good pillows and restful quiet night.

6

Teddi

25 Nov 2025

·

Stayed 2 nights

the room was decent. we had to go downstairs to get the correct sheet because housekeeping put a queen on a king. then we realized they also left a dirty wash cloth on the shower rod, which was absolutely disgusting. the night manager was great, and was really the only decent thing about the stay. 2/3 ice machines were broke. our ac didnt work well. it just wasn’t great or worth the cost.

2

DONNIE

7 Jul 2025

·

Stayed 1 night

We checked in @ 9:30 pm to a King suite with sleeper sofa, starters the toliet was stopped up in the room when we got there. There was no sheets, pillows or blankets for the sleeper sofa called down to the desk they asked for us to come get them. On the morning of checkout wife took a shower in standing water cause the drain plug was broken in the bottom of the tub. Place has no updates done to it. Also the room looked as if it had an electrical problem cause all the plugs had black in them.

6

Blake

10 Aug 2025

·

Stayed 2 nights

Hotel itself isnt that bad probably its best feature they do keep it neat and clean. Breakfast is an absolute joke. French toast was so hard you couldnt even chew it. Coffe was flat disgusting. No onto the room, rooms themselves are decent. The beds about as stiff as a 2x4. Now onto the pool for being 110 degrees outside you would think the water would be like bath water. Lmao ya no that water was cold. Hot tob was decent if you dont mind sitting with bugs of some sort.

8

maigen

5 Jul 2023

·

Stayed 3 nights

I had a king bed suite. The bed was broken and the mattress was way deformed and hard as a rock. The staff was super friendly and welcoming The breakfast was good …typical hotel breakfast

6

Eduardo

7 Jun 2025

·

Stayed 1 night

TV was not working

4

Micah

4 Dec 2024

·

Stayed 2 nights

Beds are very uncomfortable.

8

Karissa

12 Jul 2025

·

Stayed 1 night

Very nice service, the room was very clean and spacious. The only thing i had a qualm with was the bed kind of dipped down where the head are was so it wasn’t the most comfortable nights sleep. Not sure if the mattress needs to be replaced but that was the only downside.

10

Elizabeth

6 Sept 2025

·

Stayed 1 night

Best Western Plus does it again! This hotel is a little dayed but still in great shape. The room was spacious and the bed was amazing! Its right off I20 so there is road noise but the AC was fantastic and worth the noise!

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating, and proactive, with staff assisting during late arrivals and booking issues. However, some report uneven experiences at check-in and frustration over deposits, extra fees, or billing mistakes.

Related guest reviews

2

Karishma

9 Sept 2023

·

Stayed 1 night

I couldnt even check in after purchasing through expedia

10

Richard

2 Jan 2025

·

Stayed 1 night

The property was very clean. The support staff treated me like family and were extremely helpful through the entire checkin and check out process.

10

Cassandra

18 Mar 2025

·

Stayed 2 nights

The staff was excellent, even with all the trouble with Expedia booking problems.

6

Tami

14 Jul 2024

·

Stayed 1 night

The check in individual was not very friendly or welcoming.

6

Jesus

4 May 2025

·

Stayed 1 night

I was charged an additional $50 fee at check in. The whole point of paying and securing the room online beforehand is to avoid having to pay at check in. They said it was refunded after checkout. It adds a layer of inconvenience and I feel it’s rude. I will not return to this location.

2

Teodora

21 Sept 2025

·

Stayed 1 night

Terrible experience! I was charged 3x. Its a very long story to explain. They just love charging me. My daughter and I and our non shedding puppies only stayed 1 night but we got charged 3x. Pet deposit is supposed to be $20 per dog per night. I am just frustrated!

10

Andrew

27 Aug 2025

·

Stayed 1 night

I came in late in the evening after a long road trip with my two toddlers. They were running around the lobby full of energy after being stuck in the car the past 12 hours and the staff noticed my exhaustion. She upgraded us to a suite and ensured that no one was staying below us to allow my kids to run around the room until they fell asleep and it was really such a blessing. Love good people like that.

4

Ronald

3 Jan 2025

·

Stayed 1 night

At check in front desk complained about her long work day. I found a clump of dog fur in the bathroom. Breakfast was sub par. Eggs were dried and rubbery. Sausage was overcooked and dry.

10

Alexander

11 Aug 2025

·

Stayed 1 night

The staff here were great and full of good info

10

Patrish

12 Sept 2025

·

Stayed 1 night

Monica & Nina as well as Jessica were all amazing staff on site and helped us in every way we needed. Thank you ladies for being so accomodating

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AI-generated summary based on recent guest reviews

Location

Convenient off I-20 with easy access and parking, including for larger vehicles. Some note limited nearby dining and prefer rooms facing the front due to the neighborhood behind the hotel.

Related guest reviews

8

Helen

1 May 2024

·

Stayed 1 night

Very nice clean room. Comfortable beds. Good location.

10

Patricia

6 Apr 2024

·

Stayed 1 night

Staff is very nice and Friendly..location is great.

8

Ronald P

10 Mar 2024

·

Stayed 1 night

Property very close to the interstate so a little more noisy. Also, dinning options were very limited, only a Subway near by this property. Did appreciate having some outdoor seating located near the main entrance.

10

Anthony

4 Jun 2023

·

Stayed 1 night

Nice and quiet, but very close to a neighborhood

10

David L

27 Feb 2023

·

Stayed 1 night

Staff was nice, place was clean, convenient ro EV charging and to decent food.

10

Roberta

19 Oct 2024

·

Stayed 1 night

safe, quiet, convenient

10

Dorothy

12 May 2023

·

Stayed 1 night

Easy parking for truck and trailer. Well lit for safety. Good breakfast, excellent shower and staff was very happy and helpful

10

Candi

1 Feb 2024

·

Stayed 1 night

Great location. Property is well maintained. Friendly staff. Comfortable beds

10

Elizabeth

6 Sept 2025

·

Stayed 1 night

Best Western Plus does it again! This hotel is a little dayed but still in great shape. The room was spacious and the bed was amazing! Its right off I20 so there is road noise but the AC was fantastic and worth the noise!

8

Pamela

28 Apr 2023

·

Stayed 1 night

The hotel and staff were very good. They were helpful and friendly and the room was clean which I much appreciated. Even though the area around the hotel is not as nice as a solo traveler I did feel safe and I would stop here in the future but I would ask for a room on the front side. I didn’t care for the neighborhood behind the hotel.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoyed a hot, full breakfast, while others arrived to empty stations, subpar items, or coffee issues. A few guests also reported unexpected charges related to breakfast.

Related guest reviews

4

Ronald

9 Jan 2025

·

Stayed 1 night

I found a clump of dog fur in the bathroom. Breakfast was sub par. Eggs were dried and rubbery. Sausage was overcooked and dry.

6

Randal

20 Sept 2025

·

Stayed 1 night

The breakfast was simply nonexistent. Both hot plates they had when we open the lid, There was nothing inside. I went to get coffee and the machine wasn’t working so, basically nothing to eat or drink for breakfast.

6

David

19 Sept 2025

·

Stayed 1 night

We arrived at 7:15 for breakfast and there was little food available. No eggs, no bacon/sausage, no pastries, no coffee, no oatmeal. Eggs were brought out after waiting 5-10 minutes.

10

OLIVER

30 Dec 2024

·

Stayed 1 night

The staff was extraordinarily courteous and helpful. The front desk agent placed me on the top floor so that I would not hear footsteps above me later in the night. Also, she placed me on the side of the hotel facing a quiet neighborhood in Sweetwater, which was quite a pleasant view. Breakfast on Sunday was filling and good, and the catering agent checked on whether I enjoyed the meal, which I said I did. Hotel was well kept and very convenient for my work.

4

George

21 Sept 2025

·

Stayed 2 nights

No items at breakfast two mornings grounds were not kept and Hotel very noisy

6

Blake

10 Aug 2025

·

Stayed 2 nights

Hotel itself isnt that bad probably its best feature they do keep it neat and clean. Breakfast is an absolute joke. French toast was so hard you couldnt even chew it. Coffe was flat disgusting. No onto the room, rooms themselves are decent. The beds about as stiff as a 2x4. Now onto the pool for being 110 degrees outside you would think the water would be like bath water. Lmao ya no that water was cold. Hot tob was decent if you dont mind sitting with bugs of some sort.

10

Brian

8 Sept 2025

·

Stayed 2 nights

Really nice hotel and bonus it was pet friendly. Bed were VERY comfortable, great breakfast, gym and pool. Will stay again!

10

Courtni

22 Sept 2025

·

Stayed 2 nights

Everything was perfect. Clean, very comfortable bed, good breakfast, and very friendly staff. I loved my experience there and will return.

10

Cheryl

24 Jun 2023

·

Everything was really nice at the property. The rooms were nice. They were clean. The breakfast was really good. The only issue I had is that they charged me an additional $10 for the breakfast and Wi-Fi.I didn't ever use the wifi. I did eat but very little since I'm not a breakfast person. I don't think we should have been charged extra for breakfast and Wi-Fi.That should have been included in the parts of the room.That's the only thing I didn't like.

10

Dianna

4 Nov 2025

·

Stayed 1 night

The room was very clean. Staff professional. Breakfast choices good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $222	9 $173	10 $173
11 $179	12 $180	13 $180	14 $174	15 $176	16 $178	17 $176
18 $176	19 $176	20 $176	21 $176	22 $176	23 $185	24 $185
25 $176	26 $176	27 $176	28 $176	29 $176	30 $176	31 $176

Su	Mo	Tu	We	Th	Fr	Sa
1 $199	2 $207	3 $207	4 $207	5 $207	6 $136	7 $174
8 $174	9 $222	10 $222	11 $222	12 $222	13 $176	14 $176
15 $176	16 $222	17 $222	18 $220	19 $222	20 $176	21 $174
22 $176	23 $221	24 $222	25 $222	26 $222	27 $176	28 $176
29 $182	30 $222

Best Western Plus Sweetwater Inn & Suites

Prices for Best Western Plus Sweetwater Inn & Suites

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible, Bathtub (With Sofabed)

Standard Room, 2 Queen Beds, Accessible, Bathtub

Suite, 1 Queen Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Guest reviews of Best Western Plus Sweetwater Inn & Suites

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Sweetwater Inn & Suites

Prices for upcoming dates