Diamond Suites Philadelphia Center

Let me start with the cons and end on a good note: Parking is on the street and at a premium. We had to circle the clock a few times. The outside looks sketchy. But the neighbors were friendly. Bring your own paper towels to use in the kitchens no hand towels. We couldn’t get the TV to pick up any stations. Now, that room was so clean you could eat off the floor! The bed was comfortable. The air conditioner worked very well. Our host was kind.

It was great

I never got a chance to stay in the room when I first arrived The door was opened I walked in the room OMG the room was nasty no clean sheets tobacco paper was on the window the floors were dirty the bathroom was filthy. So I left the property and tried to call the property manager they never responded but I have pictures if you need them I need all of my money back I didn't stay there

Parking was ok, but that was the only good thing. Dirty sheets with hair and stains that looks like bodily fluids from the previous guests. Property management was very unresponsive I had to wait 4 hours to get into my room was not provided any accommodations for the lost of the time but is being told there is no refund for late check ins when it’s was their fault. Another tenant at the property was kind enough to answer the door but expressed that they received the same mistreatment as my partner and I did if I could give this experience zero stars I would the room looked nice it had everything shown on the site but was a terrible experience and not to mention they have soap dispensers in the shower but no soap inside them that was very disappointing and when you shower the water gets everywhere in the bathroom because the shower curtains aren’t long enough, the towels had stains on them and the wash rags were placed on the toilet when we got to the room which is very unsanitary! And the door on the closet was literally falling off the hinges when we walked into the room and I had to place in back in place so it wouldn’t fall on the bed also after waiting 4 hours outside in the rain it took us an extra 2 minutes to try to get thru the bedroom door to or room because the door was malfunctioning. Do better!!!! It was cold in the room even when I turned the heat on which would only come on in 20 min intervals and the sheets were very itchy!

Apartment was very dirty. When we came in the bed has pubic hair or sometype of short black curly hair all over the sheets with stained pillows. One of the windows was broken and the both the bathroom and kitchen were obviously not clean beforehand. The owner was very nice but the online posting are not at all showing the actual conditions of the apartment and surronding areas.