Name: Hampton Inn Madison East Towne Mall Area
Address: 4820 Hayes Rd, Greater Sandburg, Madison, Wisconsin, United States of America, Madison, Dane County, US
Price range: $107–$288 per night
Rating: 8.58

What guests think

Across recent reviews, travellers describe Hampton Inn Madison East Towne Mall Area as a clean, recently refreshed stop with comfortable beds and convenient highway access, while breakfast quality and some room and pool details draw mixed feedback.

Many guests praise very clean rooms and public areas, renovated touches, and quiet stays on higher floors. Service stands out as consistently warm and helpful, with quick check‑in and proactive follow‑ups mentioned often. Critiques include limited bathroom counter space, occasional noise near the lobby or through walls, variable mattress firmness, and intermittent pool or hot tub temperature issues. Overall, it suits road‑trippers and short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are available, though several guests reported temperature issues; the fitness room and lobby coffee/snacks are appreciated. Parking is generally convenient, with one note about a somewhat shady adjacent lot.

Related guest reviews

10

Angela

Aug 27, 2025

·

Stayed 1 night

From the friendly front desk person David checking us in, we had a great stay! Comfortable and clean. Nice pool and hot tub. Hot and good breakfast.

10

Brenda

Sep 22, 2024

·

Stayed 2 nights

Every staff member was kind and welcoming. The room was nice and comfortable bed. The bathroom lacks counter space but it was manageable. Due to a neighboring hotel, the parking lot seemed a little shady, there is a fence separating the two.

10

Hannah

Jul 22, 2025

·

Stayed 1 night

Hotel staff was so friendly. Room was very clean. Lots of parking. Decent breakfast spread, coffee provided 24hrs in lobby. We had a dog with us and the hotel is very accommodating. Even provided some milkbones at check in for our pup!

10

Colin

Jan 3, 2023

·

Stayed 19,348 nights

Nice place to stop off for the night if travelling through Madison. Easy to get to. Close to restaurants. Nice rooms. Only downside to our visit was the pool heater seemed not to be working.

10

Erik

Jul 2, 2024

·

Stayed 1 night

Stayed at this hotel many times during cross-country travel and never had a bad experience. On this occasion, David was excellent in welcoming me and checking me in. The room was clean, spacious, and with modern decor. Good in-room wi-fi. Good breakfast. Also used the fitness room, and it was very nice. Convenient location close to many restaurants and shopping - also a big selling point for this hotel.

10

Janel

May 27, 2023

·

Stayed 1 night

The room was very nice. It was clean and the bed was comfortable. When we arrived Angel greeted us and was very helpful. Angel made sure we had everything we needed and told us about what the Hampton had to offer. Breskfast and pool hours also showed us the well equiped exercise room. I will definitely come back to this Hotel the next time we are in Madison.

8

Tom

Dec 21, 2022

·

Stayed 19,342 nights

Beautiful pool that was unusable due to cold water temperature.

10

DEBORAH

Aug 17, 2025

·

Stayed 1 night

Very friendly front desk guy, fast check in, nice lobby area with free fruit, water, coffee, and he gave us a local restaurant list that we ordered delivery from and it was delicious! Glass Nickel Pizza is A+! Room was nice and updated, clean and comfortable. Bed was firm and showers were hot. Lots more tv channels available than most comparable hotels. Great stay!

10

Amy

Feb 9, 2024

·

Stayed 1 night

Very clean and the front desk staff was very friendly. Pool and hot tub was very nice as well. Would definitely stay again.

10

Tammy

Aug 4, 2025

·

Stayed 1 night

Last night of our 2 week trip. Very relaxing and comfortable. The air pots of coffees and hot water was such a nice touch. Good snack selections. Good pool!

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently note very clean rooms and well‑kept common areas, with recent renovations mentioned. A few isolated issues included odors, an overflowing exterior trash bin, and one report of a moldy pillow.

Related guest reviews

6

Angela

Jul 20, 2025

·

Stayed 2 nights

It met our needs for a place to sleep and nothing much left in town. Our room smells like stinky feet, was very dark and the shower head needs a major bath in white vinegar! Garbage bin at fro t door was overflowing amd garbage all over.

10

Hyung sub (Sam)

Aug 3, 2023

·

Stayed 1 night

Looks clean

10

Nichole

Mar 30, 2025

·

Stayed 1 night

The hotel is very clean. Good location. Beds were comfortable. Employees were great. Rooms were quiet. Safe area

4

Andrea

Nov 5, 2023

·

Stayed 2 nights

My pillows were moldy and i didnt notice until check out. I strip the bed for housekeepers and this time I went to take the pillow cases off and it was disgusting. I cant believe i slept on and breathed that in for TWO nights.

10

Michael

Oct 9, 2025

·

Stayed 1 night

Clean room friendly staff great shower — what’s not to like… this Hampton is A+++ Book it!

8

Linda

Nov 28, 2025

·

Stayed 1 night

We liked the friendly staff, the clean room, and the breakfast.

10

MONICA

May 27, 2023

·

Stayed 1 night

Room had a very stale cigarette smell. However it was clean and tidy.

10

Sarah

Apr 10, 2024

·

Stayed 5 nights

My room was very comfortable and had clearly been somewhat newly renovated. I was most impressed with three of the bathroom features that most hotels don't offer: liquid hand soap, a ventilation fan, and a locking door. Other little thoughtful details included a moveable TV tray, a comfortable fabric desk chair and desk lamp, wall hooks for coats and hats, and lots of storage options. The breakfast was well stocked and well attended, and the common areas were kept clean. My check-in experience was seamless and the front desk staff was always friendly and helpful. I would absolutely stay here again for my next trip to Madison.

10

Colette

Oct 12, 2025

·

Stayed 1 night

Welcoming host, clean rooms, good breakfast. Bedding is comfortable. Loved our staff, so friendly!

10

Jessica

Aug 3, 2025

·

Stayed 2 nights

Exceeded my expectations. Very clean, very friendly & helpful staff. Will return when visiting family again.

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AI-generated summary based on recent guest reviews

Rooms

Many describe updated, comfortable rooms and quieter stays on higher floors. However, recurring notes mention smaller or darker layouts in some rooms, limited bathroom counter space, variable mattress comfort, and occasional noise near the lobby or through walls.

Related guest reviews

10

Yolanthe

Oct 21, 2024

·

Stayed 2 nights

The location was perfect. The walls seemed a lil thin, you could hear others, especially on the hallway.

10

Laurie

Feb 16, 2025

·

Stayed 1 night

Very nice. We were on 4th floor which helped keep it quiet. First floor by pool was noisy.

10

Marcel

Feb 4, 2025

·

Stayed 1 night

Easy on and off the highway. Housekeeping does a nice job and arrived to a clean room . Double queen was tiny and would have been a challenge with a couple nights' stay so I would upgrade to king suite next time. Lobby and breakfast area were warm and inviting as were the staff. I would stay there again.

8

Rochelle

Jun 6, 2025

·

Stayed 4 nights

Overall I had a very good experience with the Hampton Inn. The staff was very helpful and friendly. The room was clean. Nice breakfast. My complaint was my particular room felt dark and small. Could have used a floor lamp. I didn’t care for the barn door for the bathroom. However, I stayed here last year and the room was light and bright and had a regular door to the bathroom. I would stay here again but request a different room.

6

Carole

Aug 17, 2024

·

Stayed 8 nights

We didn't like the mattress, very uncomfortable, too hard, and didn't sleep well because of it. We did like the remodel of the room, but less drawer space. In the bathroom, very pretty, but no counter space for toiletries. We stayed 8 days, and had to live out of a suitcase, for no room to store clothing. Breakfast was sub par. Most times there were no eggs left. All alternatives were bread, muffins, waffles sweet cereals & oatmeal. Decaf coffee was always luke warm and had to be microwaved. Probably won't be back here.

10

Samantha

Jan 18, 2025

·

Stayed 1 night

I really liked staying here! The staff was very friendly and the rooms were beautiful. The breakfast was also very yummy with lots of options. I didn’t get down to the pool but from what I saw it looks very clean and nice when booking a room here make sure there’s microwave if you need one. Some rooms have microwaves and some rooms don’t. So just keep that in mind if you are in need of one at your hotel. Would definitely recommend this to anybody looking for an affordable and clean hotel.

10

Sarah

Apr 10, 2024

·

Stayed 5 nights

My room was very comfortable and had clearly been somewhat newly renovated. I was most impressed with three of the bathroom features that most hotels don't offer: liquid hand soap, a ventilation fan, and a locking door. Other little thoughtful details included a moveable TV tray, a comfortable fabric desk chair and desk lamp, wall hooks for coats and hats, and lots of storage options. The breakfast was well stocked and well attended, and the common areas were kept clean. My check-in experience was seamless and the front desk staff was always friendly and helpful. I would absolutely stay here again for my next trip to Madison.

6

Amanda

May 17, 2025

·

Stayed 1 night

I was expecting more from this hotel. The bed was uncomfortable, the room was very small. The drain was so loud when water went down. Overall for the price not worth it.

2

Leslie

Mar 31, 2024

·

Stayed 1 night

Bathroom vanity is very small and there is no shelf underneath. There isn’t room for even one person’s toiletries. They must be left out in the main room. This didn’t work for me. The room looked nice and the shower was nice. Breakfast was good.

10

Jennifer

Apr 20, 2024

·

Stayed 1 night

Check in was quick, room very clean. Bed and pillows were great!

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Service

Service is a strong point, with many mentions of friendly, proactive front‑desk staff and smooth, fast check‑ins; several team members are praised by name.

Related guest reviews

10

Stephanie

Sep 12, 2025

·

Stayed 1 night

My fiance, and I stayed over night. We really loved the hotel. Our room was nice, and clean. The manager David greeted us at check in. David was very nice, professional, and very informative about the hotel, and what all they offer. The breakfast was really good, and dining area was nice as well. I would highly recommend this hotel, and would stay again if passing through. The only real problem was with our GPS getting us routed around to the hotel, certainly not the hotels fault, but David apologized to me anyways.

10

Derek

Nov 30, 2025

·

Stayed 2 nights

The manager was amazing and helped us with the incoming winter storm coming.

10

FREDERICK

Jun 9, 2023

·

Stayed 2 nights

Angel, the check in attendant, was fantastic. Warm, friendly, smiling and inviting. Made the stay start on a wonderful note.

10

Angela

Aug 27, 2025

·

Stayed 1 night

From the friendly front desk person David checking us in, we had a great stay! Comfortable and clean. Nice pool and hot tub. Hot and good breakfast.

10

PETER

Aug 15, 2025

·

Stayed 1 night

Extremely helpful front desk cleck

10

Michael

Feb 2, 2024

·

Stayed 1 night

The front desk clerk who checked my wife and I into the hotel was extremely courteous and she was also very helpful and friendly. She was very keen on checking on us from to time to see how we were doing, and even texted us on our phone to see if the hotel staff could do anything for us. My wife and I were both pleasantly surprised and delighted at the service this young lady had provided us. We would definitely stay here again in the future.

10

MONICA

Jul 22, 2023

·

Stayed 1 night

When I arrived the attendant was not at the desk. However, the sign said to use the house phone to call if I needed assistance. I called and Sammy answered. She greeted me warmly and shared that she would be down to help me in a couple minutes. About one minute later, Sammy arrived at the desk and warmly greeted me and promptly took care of checking me in. Thank you for GREAT customer service Sammy!

10

DEBORAH

Aug 17, 2025

·

Stayed 1 night

Very friendly front desk guy, fast check in, nice lobby area with free fruit, water, coffee, and he gave us a local restaurant list that we ordered delivery from and it was delicious! Glass Nickel Pizza is A+! Room was nice and updated, clean and comfortable. Bed was firm and showers were hot. Lots more tv channels available than most comparable hotels. Great stay!

10

Andrew

May 18, 2024

·

Stayed 1 night

Excellent, excellent customer service, especially at check in.

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Location

Guests appreciate easy access to the interstate and airport area and proximity to restaurants and shopping, with many finding the setting generally quiet. A few comments note GPS confusion or concerns about the surrounding area.

Related guest reviews

10

Thomas

Jun 26, 2023

·

Stayed 1 night

Our stay was very nice. The hotel is located on a quiet tree lined street. It was very pleasant and quiet.

10

Carolyn

Jul 29, 2023

·

Stayed 1 night

This is my “go to” hotel in Madison WI. Convenient to the interstate. In a quiet neighborhood on the east side of the city. Friendly and helpful staff.

10

Michael

Jul 11, 2023

·

Stayed 1 night

Solid choice for an overnight near the airport area.

4

Madison

Jun 30, 2025

·

Stayed 1 night

Okay for a night stay a lot of homeless in the area. For the price they upcharged for a event 0/10

10

Minnette

Jul 3, 2023

·

Stayed 2 nights

This location appears to have being renovated recently. The top was nice and fresh and the staff was great. The location is convenient.

10

Constance

Jun 23, 2025

·

Stayed 1 night

Hampton Inn Madison East is a very nice hotel. Convenient to downtown, but far enough away. Easy drive to State Street, UW Campus and the Capital. Will definitely stay here again.

8

OLiva

Jul 27, 2025

·

Stayed 2 nights

Freeway is close to the Hotel

10

Mai Houa

Aug 11, 2025

·

Stayed 1 night

Easy to check in and out. Rooms were clean and had all the needs. Area was convenient.

10

Nancy

Dec 27, 2024

·

Stayed 1 night

Great location and wonderful staff. Easy access to main hwy. definitely would stay again

10

Mary

Oct 14, 2024

·

Stayed 2 nights

Close to highways without being too loud. Very nice accomodations.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoyed the hot items and waffles, while others found the selection limited or lacking fresh fruit and consistent eggs/temperature.

Related guest reviews

8

Mary E

May 27, 2025

·

Stayed 1 night

Breakfast was very lacking

10

Angela

Aug 27, 2025

·

Stayed 1 night

From the friendly front desk person David checking us in, we had a great stay! Comfortable and clean. Nice pool and hot tub. Hot and good breakfast.

10

Carol

Mar 10, 2025

·

Stayed 1 night

Clean and quiet. Breakfast was good, loved that they had CoffeeMate creamer and Jif PB. Only thing that would have made it better was some fresh fruit.

8

Dawn

Jan 13, 2025

·

Stayed 2 nights

The hotel was clean, staff was friendly. The hot breakfast was less than appealing. A simple scrambled egg, bacon and potato option would be appropriate. Not what we are used to with Hilton or Hampton hotels.

8

Chi

Jun 15, 2025

·

Stayed 1 night

This was a nice place to stay on our way through Wisconsin. It was easy to check in, and they gave us two complimentary water bottles on the way in. The continental breakfast was a typical one, but we did appreciate being able to make fresh mini Belgium waffles.

6

Carole

Aug 17, 2024

·

Stayed 8 nights

We didn't like the mattress, very uncomfortable, too hard, and didn't sleep well because of it. We did like the remodel of the room, but less drawer space. In the bathroom, very pretty, but no counter space for toiletries. We stayed 8 days, and had to live out of a suitcase, for no room to store clothing. Breakfast was sub par. Most times there were no eggs left. All alternatives were bread, muffins, waffles sweet cereals & oatmeal. Decaf coffee was always luke warm and had to be microwaved. Probably won't be back here.

10

Martin

Jan 2, 2025

·

Stayed 1 night

Quality breakfast

10

Colette

Oct 12, 2025

·

Stayed 1 night

Welcoming host, clean rooms, good breakfast. Bedding is comfortable. Loved our staff, so friendly!

10

Jennifer

Oct 19, 2024

·

Stayed 1 night

Loved this hotel! Great experience for the price. Welcomed with bottle water, room very comfortable and immaculate. Breakfast good and they offered to go bags for those in a rush.

10

Meghan

Nov 23, 2024

·

Stayed 1 night

Excellent breakfast and the staff was super helpful and friendly

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AI-generated summary based on recent guest reviews

Month	Average price
January	$106
February	$126
March	$116
April	$125
May	$143
June	$131
July	$142
August	$142
September	$169
October	$185
November	$136
December	$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $172	16 $150	17 $147	18 $241	19 $229
20 $120	21 $150	22 $172	23 $168	24 $128	25 $231	26 $232
27 $153	28 $226	29	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $288	2	3
4 $107	5 $119	6 $127	7 $118	8 $129	9 $181	10 $236
11 $120	12 $130	13 $135	14 $141	15 $111	16 $190	17 $217
18 $121	19 $126	20 $131	21 $128	22 $188	23	24
25 $120	26 $118	27 $117	28 $116	29 $107	30 $152	31 $140

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Room, Accessible

Standard Room, 2 Queen Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Madison East Towne Mall Area

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Prices for upcoming dates