Name: Evergreen Plaza Inn
Address: 6590 Veterans Boulevard, New Orleans, Louisiana, United States of America, New Orleans, Louisiana, US
Price range: $45–$78 per night
Rating: 8.53

What guests think

Across reviews of Evergreen Plaza Inn, guests report a budget stay with mixed experiences: frequent complaints cite dirty rooms, mildew odors, pests, and broken fixtures, while others appreciate low prices, convenient access and parking, and occasionally renovated or comfortable rooms.

Service feedback is mixed, with reports of helpful staff alongside multiple room moves, slow responses for towels, and disputes over refunds. Facilities and amenities feel limited for many, including rooms without fridges or microwaves and ice machines that were unavailable or not working. Several reviews also describe safety issues and property disrepair, including faulty locks and structural wear. Expect a very basic, low-cost stay with widely inconsistent quality.

Facilities

Cleanliness

Rooms

Service

Location

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy, but amenities are limited: several reviews note rooms without a fridge or microwave and ice machines that were unavailable or not working.

Related guest reviews

8

Don

Feb 18, 2025

·

Stayed 2 nights

Wasn’t at the hotel very much, but bed was comfortable and the AC worked great. Little leaks on the faucets and it did have a fridge, however it did leak on the floors, nothing crazy. The hotel is on the strip close to the highway so it made for easy travel and did have lots of restaurants near by.

10

laila

Feb 24, 2025

·

Stayed 3 nights

it was safe, quiet a store was walkable and convenient. Had easy parking and plenty of dining options within a mile.

10

yosef

Feb 10, 2025

·

Stayed 1 night

No fridge in the room, but they do have vending machine

2

Keisha

Jul 30, 2025

·

Stayed 1 night

No Ice machines, No microwave and Property management Tanisha was extremely disrespectful. I will ve reporting to Hotel and Motel industries

2

Rhonda

Aug 7, 2025

·

Stayed 1 night

no refrigerator no microwave asked the desk clerk for wash rags told me they did not have any would not sit down in the bathtub no holder where the toliet paper goes did not look like there was any maid service

10

Terase

Sep 25, 2025

·

Stayed 1 night

Parking was great

6

Joshua

Mar 23, 2025

·

Stayed 1 night

It was ok the place ice machine didn’t work the first room I gat had bad smell in it customer service off the chain and he made it work the guy did he was amazing the 2pm to 10pm shift guy

2

LaRoy

Feb 10, 2025

·

Stayed 2 nights

I spend over 150 nights a year in hotels, and have for over 20 years. This place by far is the worst hotel I have ever stayed at. Expedia charged me double compared to others in my party. Expedia refused to work with me, said it was up to hotel. Hotel refused to work with me, said it was up to Expedia. Hotel was filthy. Pool had dirt and mold all over. No carpet on the floor in the room. The tile was slippery then a kitchen floor in a homeless shelter. Rat traps all over the place. Room smelled like mold. I ended up leaving and staying somewhere else. No refund even though I purchased insurance from Expedia.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a recurring concern, with many reports of dirty rooms, mildew odors, mold, and pests such as roaches and bed bugs; a few guests mentioned acceptable cleanliness.

Related guest reviews

2

Jamie

Oct 4, 2025

·

Stayed 1 night

No no no no no no no no. This please was disgusting, even for the dirt cheap price it was overpriced. This is a NO.

2

GEORGE

Jul 6, 2025

·

Stayed 1 night

Very dirty

2

Jean

Mar 31, 2025

·

Stayed 2 nights

Room was outdated with broken appliances and under-furnishings; dirty with a funk/mildew smell. Deadbolt on door wouldn’t turn lock; it felt unsafe.

2

Austin

Jul 7, 2025

·

Stayed 1 night

Roaches! Mold! Don’t stay!! Expedia or the third party insurance won’t issue me a refund! It’s a health hazard

2

ulis

Mar 17, 2025

·

Stayed 4 nights

milldrew smell,hole in ceiling where water dripped, bathroom sink stopped up,notowels, broken tylette seat.

2

Austin

Mar 11, 2025

·

Stayed 4 nights

Place was filthy only local crackheads stay here

2

Aubreny

Mar 26, 2025

·

Stayed 2 nights

I need a refund, my daughter was ate up by ned bugs n also roaches crawling on my leg while in bed !! So angry

2

Kathy

Jul 2, 2025

·

Stayed 1 night

Dirty and no toilet seat. Discussing

4

Rachel

Mar 28, 2025

·

Stayed 1 night

The property is a no tell motel. The rooms were outdated. The place had a bad odor. Old paint with cracked tiles. The bathroom curtain was old and stained. Staff was very sweet. However seeing the conditions of the room and me staying alone, I just went home after my event instead of staying the night.

2

LaRoy

Feb 10, 2025

·

Stayed 2 nights

I spend over 150 nights a year in hotels, and have for over 20 years. This place by far is the worst hotel I have ever stayed at. Expedia charged me double compared to others in my party. Expedia refused to work with me, said it was up to hotel. Hotel refused to work with me, said it was up to Expedia. Hotel was filthy. Pool had dirt and mold all over. No carpet on the floor in the room. The tile was slippery then a kitchen floor in a homeless shelter. Rat traps all over the place. Room smelled like mold. I ended up leaving and staying somewhere else. No refund even though I purchased insurance from Expedia.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and often in disrepair, with broken fixtures, leaks, small or nonfunctional TVs, and mismatches with photos; a few guests noted renovated rooms or comfortable beds.

Related guest reviews

8

Don

Feb 18, 2025

·

Stayed 2 nights

Wasn’t at the hotel very much, but bed was comfortable and the AC worked great. Little leaks on the faucets and it did have a fridge, however it did leak on the floors, nothing crazy. The hotel is on the strip close to the highway so it made for easy travel and did have lots of restaurants near by.

2

Mo

Feb 18, 2025

·

Stayed 3 nights

The place is rundown, old and need of major maintenance. Pluming is bad. Tube and shower doesn't drain. dirt is everywhere, holes in the walls behind the bathroom door. It was decent clean and the staff was friendly and helpful.

2

Jean

Mar 31, 2025

·

Stayed 2 nights

Room was outdated with broken appliances and under-furnishings; dirty with a funk/mildew smell. Deadbolt on door wouldn’t turn lock; it felt unsafe.

2

Gerard

Feb 10, 2025

·

Stayed 2 nights

Room in poor condition, shower/tub corroded and spray painted, room smelled moldy. Very dated. Beds seemed clean but condition

2

Joseph

Jun 7, 2025

·

Stayed 2 nights

It was horrible rooms looked nothing like they advertised. I booked for 2 nights and didn’t sleep there. Small tv room was hot furniture was broken.

10

Kimberley

Aug 8, 2025

·

Stayed 1 night

It would be an okay hotel however we were moved 3 times 3 different rooms in one stay because the TV didn't work, the sink was leaking, and the lights didn't work. I did book through Expedia so it was only $43 with tax. They seem to be in the process of remodeling in some areas the room I originally had was very updated. It was a huge inconvenience that we asked for towels and 18 hours later still didn't have any had to go ask the maintenance man again and finally got them. The staff is ok but definitely only there for a paycheck Terrence the maintenance guy is very helpful, Camilo and thowan the front desk employees are kind. They agree that we should be given a night free cuz we had no TV for 2 days

4

Lisa

May 28, 2025

·

Stayed 1 night

Was nothing like photos online. Poorly taken care of.

10

Zellatesia

Aug 15, 2025

·

Stayed 1 night

Televisions needs to be updated to small.

10

Kimberley

Aug 7, 2025

·

Stayed 1 night

Nice staff .. Room we stayed in was one that was recently renovated. Nice for the price when booking through Expedia

4

Rachel

Mar 28, 2025

·

Stayed 1 night

The property is a no tell motel. The rooms were outdated. The place had a bad odor. Old paint with cracked tiles. The bathroom curtain was old and stained. Staff was very sweet. However seeing the conditions of the room and me staying alone, I just went home after my event instead of staying the night.

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AI-generated summary based on recent guest reviews

Service

Service is inconsistent: some staff are described as friendly and helpful, while others report disrespectful interactions, slow responses for basics like towels, and difficulties obtaining refunds.

Related guest reviews

2

Thereanna

Oct 8, 2025

·

Stayed 1 night

I got to hotel and they told me it was sold out after i had done paid my money, have not yet received a refund because they’re playing games. I will be taking legal action against them and hotels.com

2

Kimberley

Aug 9, 2025

·

Stayed 2 nights

The staff is awful all of them except for CAMILO THERWEN AND THE SPANISH LADY WHO WORKS FRONT DESK. KEVIN,BRANDON AKA TERRENCE, PATRICIA (LADY WHO WORKS OVERNIGHT). We were moved to 4 different rooms in one day . The entire property is nothing but an accident waiting to happen. I wouldn't want my worst enemy to waste his money there. Idk how this place is passing inspection seriously there are NO smoke detectors, the air conditioners in the rooms are full of mold and mildew. The rooms reak mildew when you walk in. The Board of Health needs to look into this. Honestly, it needs to be SHUT DOWN AND REMODLED COMPLETELY. THE SECOND FLOOR BALCONY FLOORING IS SINKING IN AND SOMEINE IS GOING TO FALL THROUGH IT. HEALTH INSPECTOR NEEDS TO LOOK INTO THIS PLACE.

2

Keisha

Jul 30, 2025

·

Stayed 1 night

No Ice machines, No microwave and Property management Tanisha was extremely disrespectful. I will ve reporting to Hotel and Motel industries

8

Zellatesia

Apr 2, 2025

·

Stayed 1 night

Affordable for independent contractors. Great staff. Easy Transportation Access.

10

dylan

Apr 9, 2025

·

Stayed 1 night

Staff is friendly

10

Kimberley

Aug 8, 2025

·

Stayed 1 night

It would be an okay hotel however we were moved 3 times 3 different rooms in one stay because the TV didn't work, the sink was leaking, and the lights didn't work. I did book through Expedia so it was only $43 with tax. They seem to be in the process of remodeling in some areas the room I originally had was very updated. It was a huge inconvenience that we asked for towels and 18 hours later still didn't have any had to go ask the maintenance man again and finally got them. The staff is ok but definitely only there for a paycheck Terrence the maintenance guy is very helpful, Camilo and thowan the front desk employees are kind. They agree that we should be given a night free cuz we had no TV for 2 days

2

Wayman

May 1, 2025

·

Stayed 2 nights

Due to a death of my friends mother, and he was unable to attend. Requested a refund and was not granted. Lack of empathy resulted in poor customer service.

10

Kimberley

Aug 7, 2025

·

Stayed 1 night

Nice staff .. Room we stayed in was one that was recently renovated. Nice for the price when booking through Expedia

2

Dominique

Apr 7, 2025

·

Stayed 1 night

Horrible, Awful, Terrible The absolute honest to goodness worst Room, Customer Service, Overall Experience PERIOD!! And the RACISM is the utmost ever!

6

Joshua

Mar 23, 2025

·

Stayed 1 night

It was ok the place ice machine didn’t work the first room I gat had bad smell in it customer service off the chain and he made it work the guy did he was amazing the 2pm to 10pm shift guy

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Location

Generally convenient for road travel, with highway access and some walkable stores and nearby dining; a few guests raised safety concerns about the area.

Related guest reviews

8

Don

Feb 18, 2025

·

Stayed 2 nights

Wasn’t at the hotel very much, but bed was comfortable and the AC worked great. Little leaks on the faucets and it did have a fridge, however it did leak on the floors, nothing crazy. The hotel is on the strip close to the highway so it made for easy travel and did have lots of restaurants near by.

10

Zellatesia

Aug 15, 2025

·

Stayed 1 night

Convenience.

10

Felisiha

Jun 20, 2025

·

Stayed 1 night

Very much so in my budget as a truck driver all I need is a comfy bed to sleep and shower and to be charged over a 100 just to do that and I won't even be a full night is ridiculous very convenient and in my price range

10

Zellatesia

Aug 15, 2025

·

Stayed 1 night

Convenience

10

laila

Feb 24, 2025

·

Stayed 3 nights

it was safe, quiet a store was walkable and convenient. Had easy parking and plenty of dining options within a mile.

8

Zellatesia

Apr 2, 2025

·

Stayed 1 night

Affordable for independent contractors. Great staff. Easy Transportation Access.

2

Michael

Feb 13, 2025

·

Stayed 2 nights

Nothing. looked unsafe , unhealthy police cars in area Should receive a refund from Expedia. try to help please. Mike

10

Marie

Feb 6, 2025

·

Stayed 1 night

It was convenient for me

10

Michael

Sep 1, 2025

·

Stayed 1 night

I like it was quiet but i got in to in with one of the guest shes stays there with a dog

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $57	16 $47	17 $47	18 $57	19 $57
20 $67	21 $66	22 $66	23 $67	24 $47	25 $57	26 $57
27 $47	28 $47	29 $47	30 $47

Su	Mo	Tu	We	Th	Fr	Sa
				1 $48	2 $57	3 $57
4 $47	5 $47	6 $47	7 $47	8 $47	9 $57	10 $58
11 $47	12 $47	13 $47	14 $47	15 $48	16 $54	17 $57
18 $45	19 $45	20 $47	21 $51	22 $46	23 $57	24 $59
25 $48	26 $48	27 $48	28 $49	29 $48	30 $58	31 $78

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About this property

Location

Room options

Double Room

Single Room

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Security deposit

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FAQs about Evergreen Plaza Inn

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