Name: Country Inn & Suites by Radisson, Metairie New Orleans , LA
Address: 2713 North Causeway Boulevard, Old Metairie, Jefferson Parish, Louisiana, United States of America, New Orleans (and vicinity), Louisiana, US
Price range: $82–$173 per night
Rating: 8.1

What guests think

At Country Inn & Suites by Radisson, Metairie New Orleans , LA, guests often praise the convenient location, clean rooms, and relaxing courtyard pool, but note mixed service, occasional noise, and maintenance issues such as musty odors, pests, and spotty Wi‑Fi.

Many appreciate the secure, gated parking and easy highway access to New Orleans attractions. Breakfast feedback is divided, ranging from excellent variety to poor quality and unhelpful dining room staff. Rooms vary between a hotel-style main building and motel-like courtyard units, which affects noise and convenience. Overall, expect a good-value, practical stay if you’re comfortable with trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently highlight the gated courtyard with pool and fire pit, along with free on‑site parking and a generally secure feel. Downsides include spotty Wi‑Fi, occasional elevator outages, and some dated or unavailable amenities.

Related guest reviews

8

Pamela

Apr 29, 2024

·

Stayed 2 nights

I've stayed here several times and it's always been pleasant. This time, there was an issue with no running water for a time, but it was doable and we were advised as soon as we checked in.

10

Grace

Sep 3, 2025

·

Stayed 5 nights

My daughter has stayed here twice in the last two weeks to avoid a long commute from our home in Mississippi to her new job in New Orleans. This hotel has been a wonderful "home away from home" while she is working and looking for an apartment in the area. Everything is clean and appears newly renovated. The staff is friendly and very helpful especially the wonderful maintenance staff that quickly responds to fix any issue that arises. She said the bed is incredibly comfortable. She LOVED their breakfast options and has thoroughly enjoyed the gym as well. The back courtyard is lovely around the pool and fountain. It's like a peaceful oasis in a bustling city environment. As a parent, I love that the hotel is secure. The back entrance is gated and entry can only be gained with a hotel key. The hotel is only a few blocks off of Veterans Boulevard. So there are plenty of great dining and shopping options nearby. This hotel was a perfect choice close enough to everything you want to see in New Orleans without the chaos or high price. We very highly recommend it. *I will also recommend that you drive around to try coming in through the back side of the hotel. Merging traffic coming from Causeway can get a bit hectic. However, this is a pretty quiet and safe area beyond that.

8

Nicole

Oct 19, 2025

·

Stayed 3 nights

Confusing entrance to the rear building but cute courtyard near the pool. We didn’t have an opportunity to use it but it looked okay. Older building in which you could guess used to be apartments (?) but it was clean and comfortable.

4

John

Jan 4, 2025

·

Stayed 5 nights

Price was decent but staff were not good. I had 2 decent interactions with staff. First was at the front desk when checking in. Second was when we needed another keycard cause we ended up loosing one in the room somewhere. The rest of the interactions were not great. Asked one lady in the morning at the front desk if there was anymore milk for cereal for breakfast... only answer i got was "I don't know" and then she went back to scrolling on her phone. The pool was closed before 6pm one if the days because some of the staff went home early, at least that's what we were told. It's supposed to be open till 9pm. We asked if the firepit was going to be turned on at all the entire 5 days we stayed and we were told no. All in all we were not impressed with our stay.

10

Jon

Mar 22, 2025

·

Stayed 3 nights

The courtyard apartment area was very inviting after a long drive. The seating was comfortable and the fire pit was lit one evening which made the area even more pleasant. The car park was adequate for the duration of our stay but it did become very busy on the weekend. I’m not sure if there was any additional parking elsewhere on the lot.

10

Yasma

Mar 7, 2025

·

Stayed 3 nights

The property is very safe! I like that your key allows you to enter. So without a room key, you cannot enter. The rooms are very nice and clean. Parking is great as there are 2 large lots for parking. And as always the staff is very professional and welcoming.

10

Jumanah

Jan 13, 2025

·

Stayed 2 nights

It was perfect except the wifi wasn’t working all four days I was there

10

Rick

Mar 23, 2025

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Stayed 1 night

We were met with a very friendly lady at the front desk. The courtyard area was so peaceful. It had a nice firepit along with tables, couches and a separate area with tables. We ordered food to go and came back to eat our dinner in this area. It was very nice and peaceful. They had a swimming pool area also. Our room was on the 3rd floor. They had an elevator which made things so much easier! Breakfast was combined with a big variety of items. I highly recommend this hotel and will stay here again if I come back to town!

8

Paula

Apr 6, 2025

·

Stayed 1 night

Friendly staff, room was clean except for the floor got our feet dirty, good breakfast. No elevator in our building. Not happy that we had to haul everything up 3 flights of stairs at 2am.

10

Johann

Mar 11, 2025

·

Stayed 4 nights

Rooms were great and the pool and fire pit were awesome. All of the staff were very nice.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise clean rooms and well-kept common areas. Others report musty or mildew odors, stained linens/curtains, and occasional pests, indicating inconsistent standards.

Related guest reviews

6

James

Jul 29, 2024

·

Stayed 2 nights

Check in was efficient and friendly. Room was joined to another with an internal door. The television from the neighbouring room was very loud. Staff dealt with this when asked. Clean pillow cases were over stained pillows, including a blood stain. Mouldy curtains. Air conditioner was loud. Breakfast had a decent choice and was slightly better quality than similar hotels except for wasteful disposable plates and cultlery.

10

Brandin

Dec 1, 2025

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Stayed 1 night

Everything was clean and the staff was courteous!

6

Julie

Aug 28, 2025

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Stayed 2 nights

The room was ok. There were two long pieces of hair inside one of the bath towels. There was a roach in the room. The bed and linens seemed clean.

10

Lloyd

Aug 18, 2025

·

Stayed 1 night

The hotel was super clean, it is in a great location, breakfast was good, the bed & pillows were comfortable. We will stay here again!!!

2

Maher

Dec 14, 2024

·

Stayed 4 nights

When we first walked in the room smelt horrible. For only the few days we stayed there it was the worst “hotel” I’ve been to. There was hair on the bed sheets, hair in the bathtub, the bedsheets and pillows were stained, the towels were stained. And everyday them cleaning the room they would switch them and still put stained stuff, there was a dead fly under the pillow. Both my wife and I got red bumps all over our bodies we were so itchy. There must have been bedbugs. I would rather sleep in the rental car that I had! I contacted them about the issue and they never done anything about it. Will never go back here and don’t recommend anyone to go here!

4

Sonya

Jun 23, 2025

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Stayed 2 nights

I do not like leaving bad reviews especially when the Front Desk clerk was wonderful, but once we got inside the room things went downhill. The room smelled of a mixture of mold/urine. I used my cleaning products, but the odor still lingered. The air did not work properly, maintenance came to look about an hour after it was reported. He stated it was fixed, but the next day we had the same issue. We also had a hard time getting in and out of the door. I have traveling to New Orleans regularly since 2011 and this was my worst experience. I will not recommend it nor will I rebook.

4

Jessica

Jul 25, 2025

·

Stayed 2 nights

Dirty blankets dirty bathroom

4

Mary

Jul 26, 2025

·

Stayed 1 night

This hotel was very dirty and musty smelling. Had to request new pillows because they were so smelly.

10

Logan

Nov 23, 2025

·

Stayed 1 night

Clean rooms

10

Heather

Jun 23, 2025

·

Stayed 1 night

This hotel is extremely clean. I have to say the most clean I’ve ever stayed in. Inside and outside in the common areas. We really were impressed on the conditions. Staff was very friendly.

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Rooms

Rooms are basic and generally comfortable, with some noting spacious bathrooms. Several mention thin walls, exterior motel-style access, noise near the pool, hard mattresses, humidity/AC issues, and unreliable in-room Wi‑Fi.

Related guest reviews

8

Lacey

Jun 24, 2024

·

Stayed 1 night

This is a great place to stay if you're looking for an upbeat vibe. If you are traveling for business, suggest to request the main building and NOT the courtyard. The courtyard was poppin!

8

Kathleen

Nov 28, 2025

·

Stayed 1 night

Smaller rooms but nice

4

Meredith

Nov 17, 2025

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Stayed 3 nights

I do NOT recommend this hotel. When we arrived to our room, it had a smell to it, like how it smells when somewhere is humid with a lot of moisture in the air. The beds were horrible. You can feel the springs dig in your back and hips. We tossed and turned all night long. We also saw a couple of dark colored small bugs on the couch bed that had us very concerned. The toilet also stopped working on us. The walls are paper thin. The second night there were hotel guest next door that were extremely loud all night. The front desk did knock on their door and tell them the quiet down, but they continued. At 4:30am I finally couldn’t take it anymore and called the front desk. They immediately came and had the guest completely leave. They did not play, they took it very serious and made sure that the situation was completely handled. I gave two stars because of the great customer service. The staff was extremely nice and friendly, they took care of people next door, and they came right away when we told them about the toilet not working. Their breakfast was also very good. Always a different option daily and they kept things stocked until the very end so that late sleepers would still have breakfast available. The breakfast area was also kept very clean. Great hotel staff, but hotel needs a LOT of updates and changes in the rooms asap!

8

Kelly

Oct 31, 2025

·

Stayed 1 night

Very nice and spacious room. Good variety at breakfast. Solid fitness center. The check in was extremely slow.

6

Vicki

Apr 29, 2025

·

Stayed 4 nights

I did not like the motel style accommodations

4

Patricia

Mar 7, 2025

·

Stayed 2 nights

Not at all what the pictures looked like. This is basically a motel with a courtyard access. Walls were thin. You could hear talking in other rooms and outside in the courtyard.

4

Louis J

Jan 31, 2025

·

Stayed 1 night

Won't stay here again. The suites are located in the pretty building you see here. The regular rooms are situated in an out building that is a long walk from the front desk. The doors to the rooms are outdoors facing a courtyard with a pool. Revelers were permitted to use the pool at 11:30 at night making noise. The decor is cheap. The bathrooms need upgrading and the rooms are noisy.

6

Doreen

Apr 24, 2025

·

Stayed 2 nights

The main building (more like a hotel) appears quite nice but the back motel-like section is more run down.

10

Jumanah

Jan 13, 2025

·

Stayed 2 nights

It was perfect except the wifi wasn’t working all four days I was there

10

Patty

Nov 9, 2025

·

Stayed 2 nights

Very large bathroom

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Service

Service is inconsistent: numerous guests describe friendly, helpful staff and responsive maintenance, while others report rude front-desk, breakfast, or security staff and slow, delayed check-ins. Housekeeping and towel requests sometimes went unresolved without repeated follow-up.

Related guest reviews

2

Tiffany

Oct 27, 2024

·

Stayed 1 night

Check in was miserable — time posted was 3 pm arrived at 3:15 and hotel had no rooms available for the multiple parties trying to check in to make it to the Taylor Swift concert finally got a room about 4:30

4

Gem

Oct 14, 2025

·

Stayed 3 nights

Extremely Disappointing Stay The only positive part of my stay at Country Inn & Suites Metairie was the room itself — everything else was a terrible experience. The staff were consistently rude, unhelpful, and unkind. When my group returned from dinner, the female security guard actually threatened to kick us out just for talking at a normal volume in the lobby. Saturday morning, the woman working in the kitchen was also rude and unprofessional, even yelling at guests and arguing loudly in the back room. It was uncomfortable and very unwelcoming. I have never felt so disrespected or attacked at any hotel I’ve stayed in. I would not recommend this property to anyone looking for a professional or hospitable stay.

10

Ryan

Aug 28, 2025

·

Stayed 6 nights

All the staff were very friendly. I didn’t get his name but one of the gentlemen that was working the check-in counter saw that I was looking at excursions to do. He gave me a recommendation and the swamp tour was beyond great. Thank you for the recommendation.

10

Grace

Sep 3, 2025

·

Stayed 5 nights

My daughter has stayed here twice in the last two weeks to avoid a long commute from our home in Mississippi to her new job in New Orleans. This hotel has been a wonderful "home away from home" while she is working and looking for an apartment in the area. Everything is clean and appears newly renovated. The staff is friendly and very helpful especially the wonderful maintenance staff that quickly responds to fix any issue that arises. She said the bed is incredibly comfortable. She LOVED their breakfast options and has thoroughly enjoyed the gym as well. The back courtyard is lovely around the pool and fountain. It's like a peaceful oasis in a bustling city environment. As a parent, I love that the hotel is secure. The back entrance is gated and entry can only be gained with a hotel key. The hotel is only a few blocks off of Veterans Boulevard. So there are plenty of great dining and shopping options nearby. This hotel was a perfect choice close enough to everything you want to see in New Orleans without the chaos or high price. We very highly recommend it. *I will also recommend that you drive around to try coming in through the back side of the hotel. Merging traffic coming from Causeway can get a bit hectic. However, this is a pretty quiet and safe area beyond that.

8

Kasey

Nov 30, 2025

·

Stayed 2 nights

Hotel room was clean and comfortable. Front desk was incredibly friendly and helpful. My only complaint was the complimentary breakfast wasn’t great. You could tell the eggs were fake, and overall reminiscent of cafeteria food you’d get in school.

10

Trinell

Nov 24, 2024

·

Stayed 2 nights

Very friendly staff. Clean, convenient location to shopping, dining, etc.

10

Ramesh

Mar 9, 2025

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Stayed 3 nights

Overall excellent stay--front desk staff, Ty & Shivon and the manager very helpful and efficient; clean rooms; spacious seating places across the hotel lobby and corridors; good security staff; good breakfast buffet; and convenient location.

2

Chai

Oct 2, 2025

·

Stayed 1 night

The front desk clerk was beyond rude and did not know about the property. She was lazy and stayed on her cell phone the entire time I was checking in and did the same thing with other customers. HORRIBLE!

2

Rachael

Mar 25, 2025

·

Stayed 2 nights

On our 2nd day housekeeping came into our room, was not requested. Emptied our trash and took all of our towels, both the ones on the floor as well as the ones hanging to be reused and did not replace them. After a long hot day, we returned to our room to bathe and rest, we had no towels. I called the front desk, the front desk agent(D....) told me, I will put a message in for housekeeping, however, she does not speak English and will probably not understand it. After 45 minutes I call back the front desk agent, she told me she did all that she could do. I asked for the Supervisor, she said there was none on Site. One of the guests staying in my room, went downstairs and the front desk agent told her, I've spoken with the Manager of the hotel,(G...g). She handled it correctly we just had to wait until the housekeeping staff saw and responded to the message. After another 30 minutes, I called the Choice Hotel Corporate line, explained the situation, they put me on hold for 2 minutes and within 5 minutes we heard a very light know on the door and we had towels hanging on our door knob.

2

Michael

Nov 7, 2025

·

Stayed 1 night

They didn’t have a room. Worst experience ever. The front desk agent told me she didn’t care and told me she didn’t care if she was fired. As a matter of fact she asked to be fired. She wouldn’t give me her name. The worst experience ever. I demand a refund and an apology

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Location

Convenient Metairie location near a mall, restaurants, and highways, with an easy drive to the French Quarter and airport. Some found the entrance tricky and the area less walkable, but many described it as quiet and practical for drivers.

Related guest reviews

8

Theresa

Mar 5, 2025

·

Stayed 1 night

The property was nice and quiet & not too far from downtown New Orleans. This is my second time staying at this location; the first time i rated 5 stars. This time it’s only 4 stars bc there was no hot breakfast on Mardi Gras day; there was only cereal & muffins which was highly disappointing. We loved the waffles and other hot breakfast options last year before going to the parades. If you are going to advertise free breakfast then there shouldn’t be limitations especially for the price that we paid.

8

Aaron

Jun 28, 2025

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Stayed 2 nights

My daughter and were impressed with the Country Inn. Close to everything in Metairie. We would definitely recommend.

10

Desiree

Nov 15, 2024

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Stayed 3 nights

Beautiful property , has a pool! And free breakfast. Could use some updates but overall it’s 10 mins from the airport and 15 mins from the quarter and all the brunch spots

8

Travis

Aug 15, 2025

·

Stayed 1 night

Very nice hotel location is great staff was very nice price is good and location is perfect right off the interstate the mall is 2 blocks away from hotel

8

Mark C

Oct 13, 2025

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Stayed 3 nights

Clean room. Great location to visit Tulane, Xavier, and Dillard universities.

10

Muhammad

Nov 29, 2025

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Stayed 2 nights

Love the location it was nice and quiet. The location was great its 5 minutes away from the strip mall and 15 minutes away from Bourbon st and Canal st. Plenty of restaurants in the area to choices from for breakfast or lunch or dinner.

8

Cassandra

Jun 19, 2025

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Stayed 1 night

Very close to off ramp, and can be easily missed. Our section of rooms was outside of the main building. It appears safe. Parking is convenient on the property.

10

Avery

Aug 16, 2025

·

Stayed 1 night

Loved this property for my work trip! It also is conveniently connected to side streets so I was able to avoid causeway and the other congested roads!!

10

Rene

May 12, 2025

·

Stayed 3 nights

Friendly staff, courteous. Clean, comfortable room. Great location near Nola’s largest mall. Would highly recommend!

8

Edward

Mar 4, 2025

·

Stayed 6 nights

Perfect location for those with a car rental. Easy access to mall, highway, etc. away from traffic and busy downtown.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is split: many enjoyed a hot, varied buffet, while others found the quality average or poor and items not replenished. Several reviews cite strict or rude breakfast staff and occasional service gaps.

Related guest reviews

6

Lori

Nov 8, 2025

·

Stayed 1 night

The staff in the breakfast room was very rude

10

Tara

Nov 2, 2025

·

Stayed 2 nights

Rooms are clean and breakfast buffet is excellent!!!

10

fernando

Aug 27, 2025

·

Stayed 9 nights

I recently stayed at this hotel in New Orleans, for 10 days a couple of days ago. Front Desk and and housekeeping staff were great. Unfortunately my experience at the breakfast area was very disappointing. The two ladies that work in the breakfast area have a terrible attitude, treating people POORLY. They were EXTREMELY rude and unfriendly, showing no sense of customer service at all. They did not treat guests with kindness or respect, which created a very unpleasant atmosphere to start the day. This is something the hotel should SERIOUSLY improve, as good hospitality makes all the difference.

4

Cassidy

Oct 18, 2025

·

Stayed 1 night

Morning staff was rude. 10/17/25. Breakfast staff were rude. We went to breakfast at 8:30am and there were only two cups of waffle batter left which the two guests ahead of us got. I asked the morning staff if we could have more waffle batter since it was only 8:30am and she told us that there is no more batter once the cups are gone. There was barely any of the other food left and was not being refilled so we left pretty hungry. The whole motel smelled very strongly of marijuana the entire time.

6

Helena

Mar 19, 2025

·

Stayed 1 night

Served its purpose, staff helpful and friendly, hotel did a nice job allowing our volleyball team to use a room for a team activity. The breakfast was awful! The food options were limited and nothing was refilled when empty.

8

Kasey

Nov 30, 2025

·

Stayed 2 nights

Hotel room was clean and comfortable. Front desk was incredibly friendly and helpful. My only complaint was the complimentary breakfast wasn’t great. You could tell the eggs were fake, and overall reminiscent of cafeteria food you’d get in school.

10

Milene

Nov 25, 2025

·

Stayed 1 night

Very clean, maintained well and has free good hot breakfast.

10

Michelle

Feb 17, 2025

·

Stayed 2 nights

My stay was great . They accommodated everything we needed . The breakfast was great .

10

Dawn

Feb 3, 2025

·

Stayed 3 nights

I want to say that the breakfast food was very good, area clean and well stocked each day I ate there. The hotel seems to be an older property in its design but was well cared for. Entrance off the interstate is a hard turn so go behind the property and enter from the back entrance off Veterans Blvd.

10

Nancy

Apr 14, 2025

·

Stayed 1 night

Some mold/mildew stains in the shower. Beds were comfortable. Water pressure was good. Walkable to shopping and restaurants. Only stayed one night to catch cruise ship and the port was only a short drive. Didn’t see pool, bonfire pit area, or anything else on property. Great breakfast. Easy parking.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$87
February	$137
March	$108
April	$130
May	$122
June	$105
July	$109
August	$92
September	$92
October	$100
November	$99
December	$83

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $91	15 $82	16 $90	17 $88	18 $88	19 $93
20 $87	21 $87	22 $89	23 $87	24 $89	25 $91	26 $128
27 $84	28 $91	29 $89	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
				1 $95	2 $108	3 $106
4 $97	5 $125	6 $97	7 $95	8 $104	9 $140	10 $173
11 $132	12 $105	13 $97	14 $97	15 $107	16 $125	17 $110
18 $97	19 $96	20 $102	21 $104	22 $111	23 $109	24 $126
25 $95	26 $96	27 $96	28 $97	29 $102	30 $108	31 $108

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 Queen Bed

Premium Room, 2 Queen Beds

Suite, 1 King Bed (Exterior Corridor)

Room, 1 King Bed, Accessible

Studio Suite, Multiple Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Double Beds

Studio Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Country Inn & Suites by Radisson, Metairie New Orleans , LA

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