Is parking available at the property?

Self parking is available on-site for a fee of USD 5 per day.

Is breakfast offered at the hotel?

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Does the hotel allow pets?

Pets are allowed with a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about room accessibility should be confirmed directly with the property.

Where is the hotel located in relation to local attractions?

The hotel is located a 4-minute walk from Hickory Point Mall and within a 5-minute drive of Hickory Point Golf Course. It is approximately 3.9 miles from Kenwood Medical Center and 4.2 miles from Decatur Memorial Hospital.

Does the hotel have a swimming pool?

Yes, the hotel features both an indoor pool and an outdoor heated pool, available for guests to enjoy.

Best Western Forsyth-Decatur Hotel in Forsyth

What guests think

At SureStay by Best Western Forsyth Decatur, travellers report a mixed experience, with ongoing renovations and inconsistent upkeep: some updated, comfortable rooms, while others show wear, maintenance problems, or pests, alongside common-area grime and noise from halls or upper floors.

Service ranges from very friendly and accommodating to slow or unhelpful, and some guests experienced overcharges or surprise fees. Breakfast quality and availability vary widely, from decent hot options to meager selections or items not replenished. Facilities show strain during renovations, with reports of a cold or closed pool, occasional elevator outages, and intermittent Wi-Fi. Expect a budget stay with variable quality depending on room assignment and renovation progress.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations affect amenities, with multiple reports of a cold or closed pool and occasional elevator outages; some fitness equipment did not work. Several guests also noted a new third-party parking fee.

Related guest reviews

10

Robert

22 Feb 2025

·

Stayed 2 nights

Some inside construction to pool, so it was closed. Room was like new and clean. Good value.

4

paul

14 Aug 2025

·

Stayed 2 nights

This place just isn't great. The breakfast is garbage. I was sick the entire day. The curtains are shredded, It's like of like an upscale crackhouse. I don't like this place - but I came back for the pool and it was too cloudy to use.

8

Steve

26 Sept 2024

·

Stayed 1 night

We were assessed a $5 "parking fee" using our card that we were asked to give them at checkin. They are using parking fees to cover the gap in what Hotels.com has them contracted at and what others would pay. I asked how they know if I parked there as we were travelling with a college VB team, her reply "we charge everyone who uses a 3rd party $5 and bill it as parking fee".

6

JESSICA

6 Oct 2025

·

Stayed 2 nights

Room was very nice but the hallways and the floors were not vwry nice and there was a roach in the elevator and the elevator safety inspection was out of date. The elevator opened and closed all night so no one got any sleep.

8

Angela Ranee

23 Mar 2025

·

Stayed 2 nights

We were able to switch to a first floor room since the elevator was not working due to upgrades/remodeling. Room was spacious. They do allow pets. Staff was great!

8

Sharleen

19 Mar 2025

·

Stayed 1 night

Older condition. Elevator not working. Had to use stairs. Was not advertised on line that there was an issue. Key door to fitness room did not work. Treadmill did not work. Bed was comfortable. Towels were clean. Air conditioning and heat worked well!

8

Rachel

23 Mar 2023

·

Stayed 1 night

I was notified upon check in that starting that day, all 3rd party bookings (I used Expedia), were now subject to a $5 parking fee. This hotel is in the middle of nowhere Decatur with ample parking- not next to any large sports arena or venues, there's no reason for this charge other than to gouge customers. The hotel is in need of repair. Room on the second floor was quite literally crooked. If i set anything the had wheels down it would roll into the wall. Must be a foundation issue. Everything else was fine. Quiet enough, clean enough room interior. Fine for a night, but will look elsewhere next time due to parking policy.

8

Eric

4 Aug 2025

·

Stayed 4 nights

Breakfast was just ok.... No eggs at all one day. The pool was absolutely freezing even when the temp outside was in the 90s. Overall the stay was good and no real complaints.

2

Ruth

12 Jun 2025

·

Stayed 2 nights

The hotel has not been updated. The carpet was very old, worn and dirty. None of the equipment in the fitness center worked. The breakfast was poor - few options. The staff were pleasant. The location is very convenient.

4

Susana

23 Jul 2025

·

I was not informed the pool was out of order upon arrival, very disappointed

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Cleanliness

Cleanliness is mixed: while some rooms were tidy, many guests reported dirty common areas and rooms, stained carpets or linens, odors, and pest sightings. Issues appeared both in halls/elevators and within certain rooms.

Related guest reviews

4

Stephanie

11 Feb 2024

·

Stayed 2 nights

Had to switch rooms had hair in 1 bed and grass in they other bed. The cleanliness of hotel was not good at all. The toilet was not cleaned. I had to wipe it down with clorox wipes. At this point i refuse to tell the front destk attended anything else. I was very disappointed!!

8

Bailey

6 Aug 2025

·

Stayed 1 night

I’ve stayed in nicer hotels, but it was fine for my one night stay in Decatur. I didn’t utilize the Pool or Exercise room though they were available. The complimentary breakfast in the morning was decent. Limited selection but a nice mix and hot and cold options. I always get excited when there’s a waffle maker. My biggest nit pick and the only picture I took was of the bed spread in my room. On an otherwise all-white fabric, there was a brown spot that made me question how clean the bedding actually was. It was small but grossed me out a little. I simply shed the cover from the bed and used the remaining blanket and sheet when I slept. Otherwise the room was fine. Bed was comfortable and the water pressure in the shower was great!

6

Nicholas

25 Sept 2025

·

Stayed 4 nights

Hallway carpets dirty. Renovations going on 3rd floor and part of second and loud hammering going on during the day.

2

Carole

24 Nov 2025

·

Stayed 6 nights

I'm sorry to report that our experience was anything but good. The first room we were put in had water all over the floor. The second room had bugs on ceiling. Rooms were very dirty. thethe ceiling.

4

deb

19 May 2025

·

Stayed 3 nights

The common areas were dirty. Ripped curtains in our room. The liquid soap in our room was empty and they did not replace even after we asked.

8

Russell

4 Jul 2023

·

Stayed 1 night

The Staff & Operations Of The Hotel Are Really Good & Enviting. But It Is Lacking A Little In Cleanliness, Specifically The Hallways Which Were Really Dirty. Also Some Items Are Very Wore & Dated Compared To The Usual Quality We See At Other Hampton Inn's.

8

carlos

10 Aug 2024

·

Stayed 1 night

Usually Fairfield in hotels are very nice and clean, room was clean but hallway carpet looked dirty, still I recommend this hotel over others in the area.

6

Chequita

1 Mar 2024

·

Stayed 1 night

Staff was great. The sheet and comforter was stained and short curly hair was visible on both.

2

Adam

19 May 2025

·

Stayed 2 nights

The entrance door was off the rails. There was no front desk attendant so I had to call the number on the sign. After I called, the attendant comes out from around the corner. He looked like he hadn’t had a bath in days. His shirt was stain covered and he was sucking snot up his nose left and right. I should have left then but decided to stay. I get in the elevator and it is gross. Grime and dirty everywhere. Once I get to my floor, I see stains all over the floor. In my room, the pillows had such dark stains you could see it through the pillow case. The toilet looked like it hadn’t been cleaned and the shower had black stains on the bottom. The towels were stiff as though they hadn’t been washed. There was a bad storm that went through with a tornado, so I made my way do to the first floor. I go into the pool room to look out the windows and noticed that the pool had a scummy film over the top. I will not be going back.

2

Sue

2 Oct 2025

·

Stayed 1 night

I can’t even begin to tell you how disgusting this place was. The second you walk in you see giant stains all over the carpets, there were not one, not two but three types of hair on different surfaces in my room, there was an empty cupcake wrapper in the garbage. The beds were not completely made. If I weren’t as exhausted as I was, and just using this hotel as a means to an end I would’ve complained but honestly, I didn’t have the energy for it. Do not stay here.

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Rooms

Room quality varies between newly updated and worn; beds are often comfortable, but some guests had A/C problems, noise from upstairs, or missing advertised microwaves. Wi-Fi reliability was inconsistent, with several reports of no service.

Related guest reviews

10

Tammy

5 Oct 2025

·

Stayed 1 night

Rooms were being renovated, so old furniture was placed outside fir trash pick-up. Newly renovated rooms are simply fantastic. They're doing a great job. Morning breakfast was good. With excellent coffee.

8

Ken

11 Apr 2025

·

Stayed 4 nights

Just missing a microwave in the rooms but besides that great place to stay

4

John

13 Aug 2025

·

Stayed 5 nights

Property had NO wi-fi during entire stay. Bathroom exhaust fan extremely noisy with no way to shut it off.

4

J

24 Sept 2025

·

Stayed 1 night

The property is undergoing remodeling. I had a remodeled room, which turned out to have several construction flaws or unfinished work.

8

David

3 Sept 2025

·

Stayed 2 nights

Rooms clean. Beds comfortable. Remodeling so room wasn’t completely finished. Room will be nice when finished

10

Sandra

8 Apr 2025

·

Stayed 3 nights

friendly and accomodating staff, felt like friends, the occupants above us were very heavy footed stomping around at night hours otherwise it was a very pleasant stay

8

JOHN

18 Feb 2025

·

Stayed 1 night

Everything was as advertised good..., except they said no microwaves in tge rooms which disappointed me. I still good permission to usethe one in the lobby breakfast area

4

SANDRA

9 Jul 2023

·

Stayed 1 night

Elevator not working. Vending machines empty. Wifi not working

4

Jeffrey

19 Jan 2025

·

Stayed 1 night

My stay was ok other than noisy people stomping and banging nonstop for the last two days. I am booked until Tuesday. I just checked out. Going to find a different hotel. I complained about the people above me on two different occasions. Irritating to the point where I almost went upstairs and knocked on their door.

2

Richardsbhai

14 Aug 2025

·

Stayed 1 night

No internet, bathroom water supplies was turned off 2 hours before check out

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Service

Service frequently earns praise for friendly, accommodating staff, but experiences are inconsistent. Reports include slow or unresponsive front desk interactions and unexpected charges or holds.

Related guest reviews

10

Jean

11 Nov 2025

·

Stayed 3 nights

Clean room. Nice decor, great staff

2

Pete

26 Sept 2023

·

Stayed 1 night

No room upon arrival. Still not credited. Could it be worse?

8

Steve

26 Sept 2024

·

Stayed 1 night

We were assessed a $5 "parking fee" using our card that we were asked to give them at checkin. They are using parking fees to cover the gap in what Hotels.com has them contracted at and what others would pay. I asked how they know if I parked there as we were travelling with a college VB team, her reply "we charge everyone who uses a 3rd party $5 and bill it as parking fee".

10

Richard

10 Sept 2025

·

Stayed 7 nights

Friendly staff was there a couple months ago and the gentleman behind the desk remembered us by name food is good

10

Susan

29 Apr 2023

·

Stayed 1 night

Tasty breakfast, helpful, accommodating staff, clean rooms.

10

Sally

22 May 2025

·

Stayed 2 nights

Everything worked and seemed fairly new. The room was very clean. It was basic but all I wanted or needed for this trip. I felt safe. The staff was helpful and friendly.

4

Cathy

8 Mar 2025

·

Stayed 1 night

Common spaces were very dirty. It took way too long to check in. Also I was charged twice for the incidental fee, I am hoping this will be corrected on its own and I don’t have to make a number of phone calls to correct it.

2

Ryan

29 Oct 2025

·

Stayed 1 night

They didnt have an available room after i booked and was charched for a room. Probably needs to be removed from your site

6

Andrew

21 Jun 2025

·

Stayed 1 night

I booked through a third party when arriving I checked in and did all necessary paperwork. I then tell the front desk we have a service dog for our daughter. The clerk tells me that’s there is a charge. I said per ADA regulations he is a medical device and we should be charged , clerk said he is a pet and charged me. I asked for corporate number because this was a violation of ADA .

4

paul

28 May 2025

·

Stayed 1 night

The clerk who checked me in was arrogant and rude. There was very little water pressure in the bathtub. People running around on the floor above me - all night. I got down for breakfast and there were three room temperature sauasage patties left. The woman at the desk was rude as I was cheking out. There was no comfortable chair in the room to sit and read. Tje monitor on the TV was broken.

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Location

Convenient spot near the highway and close to shopping and restaurants. Generally easy for stopovers.

Related guest reviews

8

Lorna

4 May 2023

·

Stayed 1 night

Just an overnight stop while traveling. This was so convenient to get on & off the interstate. The hotel staff were all super friendly. Our room was comfortable and quiet. We lived that it had a thermostat on the wall where we could control the room temperature. The price was very reasonable & the breakfast area was clean, breakfast was typical motel but lots of choices. We would stay here again.

10

steve

7 Apr 2025

·

Stayed 1 night

Great stay, friendly staff. The hotel is next to the mall. Great location for restaurants and shopping.

10

JOSEPH

29 Jul 2025

·

Stayed 1 night

It was near many restraunts.

10

Victor

18 May 2025

·

Stayed 2 nights

Close to the highway, easy to get to Decatur.

8

Linda

12 May 2024

·

Stayed 2 nights

This was a nice stay although this is a dated facility. Carpet is worn, curtains were torn in places, & the patchwork on the walls were very noticeable. The staff was nice, the place is clean, and the breakfast was good. Great location, close to shopping and dining.

10

Alberto

14 Aug 2025

·

Stayed 1 night

Room was comfortable and clean. Breakfast looked good, but didn’t get a chance to try it. Excellent location near a lot of stores and restaurants. Will definitely stay here again whenever I’m staying in Forsyth.

10

Mark W

6 Jul 2025

·

Stayed 1 night

I traveled to care for an elderly relative and have dogs so was looking for a pet accommodation that felt safe and was restful. This location fit both of those and was a very pleasant stay. It is set off of a neighborhood with a very nice walking trail and is perfect for taking a few longer energy release walks to make the traveling with pets more enjoyable.

10

Jennifer

16 Jun 2023

·

Stayed 1 night

Close to shopping and restaurants

10

Therese

20 Apr 2025

·

Stayed 2 nights

Easy to get to Restaurants and was clean.

8

Angela

11 Jul 2023

·

Stayed 1 night

Good location off the highway. Clean. Nice staff. Bed comfort level was about a 6/10. Would stay here again and would recommend to others.

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Dining

Breakfast feedback is inconsistent: some guests enjoyed decent hot options and coffee, while many found the selection limited, poorly replenished, or low quality.

Related guest reviews

10

Tammy

5 Oct 2025

·

Stayed 1 night

Rooms were being renovated, so old furniture was placed outside fir trash pick-up. Newly renovated rooms are simply fantastic. They're doing a great job. Morning breakfast was good. With excellent coffee.

10

Nancy

21 Jun 2023

·

Stayed 1 night

Best breakfast at a hotel I've had in a long time. Food was hot, fresh, well presented.

4

paul

14 Aug 2025

·

Stayed 2 nights

This place just isn't great. The breakfast is garbage. I was sick the entire day. The curtains are shredded, It's like of like an upscale crackhouse. I don't like this place - but I came back for the pool and it was too cloudy to use.

8

James

30 Oct 2025

·

Stayed 3 nights

Room was clean. Bed was comfortable. Hotel is in midst of a remodel. Breakfast was meager at best.

10

Philip

26 Mar 2025

·

Stayed 1 night

Breakfast was pitiful. Probably the worst of any place ive stayed.

4

Richard

29 Sept 2025

·

Stayed 1 night

Room average, all else poor. Breakfast lacking (No butter, potatoes not fully cooked, no bread for toast). Staff friendly.

6

Tanvir

2 Jun 2025

·

Stayed 1 night

The potatoes were not well cooked. Plain pankcakes option was not available. No yougert or varity in cereal. Rooms were very clean. TV was not working in breakfast area. No scrambled eggs. Inshort breakfast needs. Alot of improvement. When people R leaving they dont want to stop twice for breakfast because the breakfast offered was so average. We did stop for breakfast again.

4

Gina

9 Nov 2025

·

Stayed 1 night

Check in was fine. The room was cosmetically updated but still in poor shape. Like duct tape over a hole in the window screen. Or patch marks seen on walls. And no toilet paper holder. The breakfast was non existent. There was a few cut up sausages and tater tots. Make ur own waffle. Two apples, two boxes of cold cereal, bagels, and a few mini muffins. There want any coffee. The area looked very grundgy.

6

Robert

27 May 2024

·

Stayed 1 night

Breakfast was poor

8

Kendall

1 Jun 2025

·

Stayed 2 nights

The hotel was nice. It appears to be doing some remodeling. The breakfast was decent. It would have been nice to have an egg option.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $171	10 $110
11 $99	12 $98	13 $100	14 $96	15 $92	16 $92	17 $91
18 $89	19 $103	20 $98	21 $93	22 $97	23 $105	24 $102
25 $90	26 $103	27 $114	28 $118	29 $110	30 $114	31 $116

Su	Mo	Tu	We	Th	Fr	Sa
1 $97	2 $111	3 $118	4 $118	5 $114	6 $111	7 $114
8 $101	9 $106	10 $119	11 $120	12 $116	13 $119	14 $120
15 $116	16 $119	17 $119	18 $119	19 $112	20 $115	21 $121
22 $116	23 $119	24 $119	25 $119	26 $119	27 $115	28 $119
29 $116	30 $131

Best Western Forsyth-Decatur

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Guest reviews of Best Western Forsyth-Decatur

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Forsyth-Decatur

Prices for upcoming dates