Mantra on the Inlet

No lifts

Service is non existant. Ive had better service at an Air BnB! Pick up up a busted phone at the front door with no staff. Called three times to hear instructions to get keys out of a safe with ten other peoples keys. The goods lift didnt work from the basement so we had to drag our luggage up four flights of stairs. The rom was i e, but the floor was absolutely filthy. Our feet were black after walking on the timber floors for 5 minutes. After we settled in, a staff member saw us leaving out the front door and asked if everything was OK? We told him about the xramas and he shrugged his shoulders and siad that they dint have a lot of staff and the goods lift is always playing up. Serci e here is literally non existent. The noise from the three bars, live music and people yelling out, downstairs in the street kept us awake till 2am. Do not expect a good sleep here.

This place does not have an elevator, which is OK, we knew that, but the luggage lift was out of service & we had to carry bags & eskies up two floors. The floors were not clean & the timberwork (all the louvre doors etc) were in need of a good sand & varnish. All the ceiling fans only operated at one speed, & not a very good one at that.

Charming well kept suite in Port Douglas. Place was great. Location couldn’t be better. Seems to be a new standard but I don’t like the personless check in. Parking underneath

No free Wi-Fi connection you shouldn't have to pay for this service these days

Mantra on the inlet is perfectly located in the heart of Port Douglas, close to shops and dining options, being so close to the nightlife means that it’s noisy at night. Travellers should note this property an unserviced hotel - no fresh towels or even an extra roll out toilet paper. No one at reception most of the time. Wifi internet was meant to be available with sign up to the loyalty program, and available free with room. Neither of those options worked. Black mould in the bathroom is a health issue, definitely not something I expected. The telephone in the room didn’t work. This would have been a major issue an emergency. There wasn’t a hair dryer, or really any normal amenities in the bathroom other than soap and hair products. One TV wasn’t plugged in to antenna, I stood on a chair to fix, the other had to be turned off by pulling the power cable, which was a bit strange. There was no effective way to get rid of garbage or recycling, I left mine outside the room to remove the smell.

Good space with sea view. Clean and convenient for the town. Nice spa tub.

Check in was poor. Had to cart our luggage up 3 flights of stairs as the lift was not working. No one downstairs when we checked out in the morning. I expect more from Mantra.

Location is what this hotel has got going for it. It is in the main street of Port Douglas. That means it is noisy at certain stages. There is no lift in this hotel but they do have a luggage lift.

all stairs

The rooms were not cleaned, door was locked at very random times, stained old couches. It was awful!

The mould smell in the room was so bad that it kept me awake. This was absolutely terrible. There was no-one on reception or on site as we were guided by a notice to go to another property. There was less than half a toilet roll with no spare for our 2 night stay. Horrible experience for such a nice town. Would not recommend to anyone

Service is non existant. Ive had better service at an Air BnB! Pick up up a busted phone at the front door with no staff. Called three times to hear instructions to get keys out of a safe with ten other peoples keys. The goods lift didnt work from the basement so we had to drag our luggage up four flights of stairs. The rom was i e, but the floor was absolutely filthy. Our feet were black after walking on the timber floors for 5 minutes. After we settled in, a staff member saw us leaving out the front door and asked if everything was OK? We told him about the xramas and he shrugged his shoulders and siad that they dint have a lot of staff and the goods lift is always playing up. Serci e here is literally non existent. The noise from the three bars, live music and people yelling out, downstairs in the street kept us awake till 2am. Do not expect a good sleep here.

This place does not have an elevator, which is OK, we knew that, but the luggage lift was out of service & we had to carry bags & eskies up two floors. The floors were not clean & the timberwork (all the louvre doors etc) were in need of a good sand & varnish. All the ceiling fans only operated at one speed, & not a very good one at that.

Just beautiful, great clean rooms, excellent service and very friendly

Great location right at the shops. Nice balcony- looked out to the restaurant so everyone could see into our apartment. The space bath was dirty and un-useable. Bed was like sleeping on a floating paddle board! The 2 singles pushed together kept parting over night and there were no be coasters to stop this. The staff were however reciprocal to our feedback (when you could find them).

Mantra on the inlet is perfectly located in the heart of Port Douglas, close to shops and dining options, being so close to the nightlife means that it’s noisy at night. Travellers should note this property an unserviced hotel - no fresh towels or even an extra roll out toilet paper. No one at reception most of the time. Wifi internet was meant to be available with sign up to the loyalty program, and available free with room. Neither of those options worked. Black mould in the bathroom is a health issue, definitely not something I expected. The telephone in the room didn’t work. This would have been a major issue an emergency. There wasn’t a hair dryer, or really any normal amenities in the bathroom other than soap and hair products. One TV wasn’t plugged in to antenna, I stood on a chair to fix, the other had to be turned off by pulling the power cable, which was a bit strange. There was no effective way to get rid of garbage or recycling, I left mine outside the room to remove the smell.

Good space with sea view. Clean and convenient for the town. Nice spa tub.

It was clean and central

Bathroom floor dirty..dark hair on floor (we are blond and grey) big old crack in wash basin ...cain chair worn out bad on back. Should have two good chairs in room as one person has to sit on bed.. outside airconditioning very loud so you cannot open window.

Central location, walking distance to most shops, restaurant & beach. Noise from exhaust fan & cooking smells from pub below was unpleasant at times when sitting outside. No door to the toilet/bathroom which was odd & would probably prevent us staying again.

Next door & across the road from pubs with live music till 11.00pm then noisy people yelling when pub shut after midnight

Service is non existant. Ive had better service at an Air BnB! Pick up up a busted phone at the front door with no staff. Called three times to hear instructions to get keys out of a safe with ten other peoples keys. The goods lift didnt work from the basement so we had to drag our luggage up four flights of stairs. The rom was i e, but the floor was absolutely filthy. Our feet were black after walking on the timber floors for 5 minutes. After we settled in, a staff member saw us leaving out the front door and asked if everything was OK? We told him about the xramas and he shrugged his shoulders and siad that they dint have a lot of staff and the goods lift is always playing up. Serci e here is literally non existent. The noise from the three bars, live music and people yelling out, downstairs in the street kept us awake till 2am. Do not expect a good sleep here.

I did not like the limited power in the room because I use a CPA. I think the bed would be better rotated 90 degrees. The shower twists it should be installed better

Everything clean, spacious room but was filled with a lot of ornaments. Umsure why I was put in an accessiblity room - as a tall person low set facilities not comfortable

Great location right at the shops. Nice balcony- looked out to the restaurant so everyone could see into our apartment. The space bath was dirty and un-useable. Bed was like sleeping on a floating paddle board! The 2 singles pushed together kept parting over night and there were no be coasters to stop this. The staff were however reciprocal to our feedback (when you could find them).

It was very pleasant, some noise from the nearby bar, but that didn’t bother us at all, it may others. We had a lovely stay.

Good space with sea view. Clean and convenient for the town. Nice spa tub.

Great location. Love balcony. Couldnt find a rubbish bin in the kitchen

The one bedroom apartment while old was in a great location , specious, and the self contained amenities were very good.

Nice little contained unit for a getaway. Close to good food and drink. Close to the shop. Check-in was seamless and checkout much same.

loved staying here! It was great! The only critisism would be there is no housekeeping and after 6 nights, a room was in need of a makeover haha. Aside from that, the best!

Service is non existant. Ive had better service at an Air BnB! Pick up up a busted phone at the front door with no staff. Called three times to hear instructions to get keys out of a safe with ten other peoples keys. The goods lift didnt work from the basement so we had to drag our luggage up four flights of stairs. The rom was i e, but the floor was absolutely filthy. Our feet were black after walking on the timber floors for 5 minutes. After we settled in, a staff member saw us leaving out the front door and asked if everything was OK? We told him about the xramas and he shrugged his shoulders and siad that they dint have a lot of staff and the goods lift is always playing up. Serci e here is literally non existent. The noise from the three bars, live music and people yelling out, downstairs in the street kept us awake till 2am. Do not expect a good sleep here.

Charming well kept suite in Port Douglas. Place was great. Location couldn’t be better. Seems to be a new standard but I don’t like the personless check in. Parking underneath

Just beautiful, great clean rooms, excellent service and very friendly

Great location right at the shops. Nice balcony- looked out to the restaurant so everyone could see into our apartment. The space bath was dirty and un-useable. Bed was like sleeping on a floating paddle board! The 2 singles pushed together kept parting over night and there were no be coasters to stop this. The staff were however reciprocal to our feedback (when you could find them).

Mantra on the inlet is perfectly located in the heart of Port Douglas, close to shops and dining options, being so close to the nightlife means that it’s noisy at night. Travellers should note this property an unserviced hotel - no fresh towels or even an extra roll out toilet paper. No one at reception most of the time. Wifi internet was meant to be available with sign up to the loyalty program, and available free with room. Neither of those options worked. Black mould in the bathroom is a health issue, definitely not something I expected. The telephone in the room didn’t work. This would have been a major issue an emergency. There wasn’t a hair dryer, or really any normal amenities in the bathroom other than soap and hair products. One TV wasn’t plugged in to antenna, I stood on a chair to fix, the other had to be turned off by pulling the power cable, which was a bit strange. There was no effective way to get rid of garbage or recycling, I left mine outside the room to remove the smell.

The fellow at the reception desk was really helpful during check-in and if we needed advice on the area. The only thing we would have liked is a couple of chairs in the room. The only place to sit was the bed.

Check in was poor. Had to cart our luggage up 3 flights of stairs as the lift was not working. No one downstairs when we checked out in the morning. I expect more from Mantra.

Convenient,central to what we wanted the only draw back the reception area was not staffed, so if you wanted information about tours etc there was no one to ask and no direction on how to contact anyone for assistance more information on how to contact staff in Port Douglas would be helpful other wise a pleasant stay.

Great location.

Central location, walking distance to most shops, restaurant & beach. Noise from exhaust fan & cooking smells from pub below was unpleasant at times when sitting outside. No door to the toilet/bathroom which was odd & would probably prevent us staying again.

Next door & across the road from pubs with live music till 11.00pm then noisy people yelling when pub shut after midnight

Charming well kept suite in Port Douglas. Place was great. Location couldn’t be better. Seems to be a new standard but I don’t like the personless check in. Parking underneath

Mantra on the inlet is perfectly located in the heart of Port Douglas, close to shops and dining options, being so close to the nightlife means that it’s noisy at night. Travellers should note this property an unserviced hotel - no fresh towels or even an extra roll out toilet paper. No one at reception most of the time. Wifi internet was meant to be available with sign up to the loyalty program, and available free with room. Neither of those options worked. Black mould in the bathroom is a health issue, definitely not something I expected. The telephone in the room didn’t work. This would have been a major issue an emergency. There wasn’t a hair dryer, or really any normal amenities in the bathroom other than soap and hair products. One TV wasn’t plugged in to antenna, I stood on a chair to fix, the other had to be turned off by pulling the power cable, which was a bit strange. There was no effective way to get rid of garbage or recycling, I left mine outside the room to remove the smell.

Central to everything

Close to all restaurants and shops

The one bedroom apartment while old was in a great location , specious, and the self contained amenities were very good.

Location is what this hotel has got going for it. It is in the main street of Port Douglas. That means it is noisy at certain stages. There is no lift in this hotel but they do have a luggage lift.

Great location,