Comfort Suites Central Valley - Woodbury

The conditioner dispenser was dripping. We didnt have hot water one morning. However the staff was pleasant. The room was spacious. Everything is new. We had a nice stay. I will cone back.

Room was really comfortable; bathroom floor could’ve been a little cleaner (hair). But, quiet! Restful night’s sleep for both of us. My only complaint—and this is true for many hotels, not just this one—is breakfast is always lacking for those of us who have Celiac Disease. I can’t eat the toast, cereal, oatmeal, pastries, waffles or scrambled eggs—so I feel like part of my payment goes into the ether. I always have to eat elsewhere. Please try harder hotel nation!

Very nice stay and good breakfast. Staff was very helpful.

Great hotel, convenient to restaurants and to West Point. Staff was very friendly and accommodating. Gave great recs for dinner.

Unfortunately, this was an awful hotel experience and I would not recommend staying here. As soon as we walked through the hallways, there was a terrible rotten smell. When we entered our room, it looked as though someone had already slept in the beds. The sheets were extremely wrinkled and did not appear fresh or properly changed. I went to the front desk and asked to be moved to another room, but unfortunately the second room was exactly the same. When I raised my concerns, the attendant simply said that the sheets were wrinkled. However, based on their appearance, I was genuinely concerned that they may not have been changed. The room also had only very light blinds that you could see through, with no proper blackout blinds or drapes. The lights outside were extremely bright and came directly into the room throughout the night, making it almost impossible to sleep. On top of that, the room smelled unpleasant and the air-conditioning unit was extremely noisy. Between the smell, the condition of the beds, the bright lights coming through the blinds, and the noisy air conditioner, I barely slept all night. For what you expect from a Comfort Suites, this was extremely disappointing. Clean bedding, a fresh-smelling room, reasonable privacy, and the ability to sleep comfortably are basic expectations at any hotel. Unfortunately, this property fell far below those expectations.