Hotel Plaza Cozumel
$65
/ night
Avg. for September
Prices for Hotel Plaza Cozumel
Select dates to see prices and availability
$65
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Plaza Cozumel average $62 in October, the cheapest month, and $87 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $76 |
| February | $87 |
| March | $76 |
| April | $65 |
| May | $66 |
| June | $68 |
| July | $75 |
| August | $64 |
| September | $65 |
| October | $62 |
| November | $66 |
| December | $67 |
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Sep · $65
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Most expensive: February (~$87)
Cheapest: October (~$62)
About this property
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. The beac...
Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Business amenities
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Dining
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bathrobes and hair dryers. Housekeeping is provided on request, and irons/ironing boards can be requested.
Location
With a stay at Hotel Plaza Cozumel, you'll be centrally located in Cozumel, steps from Cozumel Maritime Terminal and Malecon San Miguel. This hotel is 12.5 mi (20.1 km) from Ferry to Cozumel and 15.1 mi (24.4 km) from Xcaret Eco Theme Park.
What's nearby
Malecon San Miguel(0.1 miles)
Cozumel Maritime Terminal(0.1 miles)
Cozumel Museum(0.1 miles)
Central Plaza(0.2 miles)
Benito Juarez Park(0.2 miles)
Cozumel Fiscal Pier Ferry Terminal(0.2 miles)
San Miguel Church(0.2 miles)
Los Cinco Soles(0.2 miles)
Museo de la Isla de Cozumel(0.3 miles)
Maya Heritage Monument(0.4 miles)
Rafael E Melgar Statue(0.5 miles)
"Benito Juarez" Municipal Market(0.5 miles)
Plaza Punta Langosta(0.6 miles)
Punta Langosta Cruise Terminal(0.6 miles)
Palacio Municipal(1 miles)
The preferred airport for Hotel Plaza Cozumel is Cozumel Intl. Airport (CZM)(1.6 miles)
Parking
Swimming pool
Non-Smoking Rooms
Tour Desk
Housekeeping
Safe-Deposit Box
Location
Calle 2 Norte No 3/5 Ave and Rafael Melgar, Colonia Centro, San Miguel, Quintana Roo, Mexico
Malecon San Miguel (0.1 miles)
Cozumel Maritime Terminal (0.1 miles)
Cozumel Museum (0.1 miles)
Central Plaza (0.2 miles)
Benito Juarez Park (0.2 miles)
Cozumel Fiscal Pier Ferry Terminal (0.2 miles)
Room options
16
Standard Room, 1 Bedroom
Room details
2 Full Beds
Sleeps 4
301 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Hotel Plaza Cozumel
8.6
Fabulous
Based on 1,004 verified reviews
Who stays here?
Business
3%
Couple
37%
Family
31%
Group
17%
Solo
10%
What guests think
AI-generated summary based on recent guest reviews
Hotel Plaza Cozumel draws repeat guests for its central, walkable location near the ferry, consistently friendly staff, cooked to order breakfasts, spotless housekeeping, and a rooftop pool with views, while rooms are basic.
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What guests think
Hotel Plaza Cozumel draws repeat guests for its central, walkable location near the ferry, consistently friendly staff, cooked to order breakfasts, spotless housekeeping, and a rooftop pool with views, while rooms are basic.
Frequent late night noise from nearby bars and limited on-site parking are the main drawbacks. Several reviews note dated decor and a small, slow elevator. Expect a simple, good value stay in the heart of town.
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AI-generated summary based on recent guest reviews
Facilities
The rooftop pool with city and ocean views is a consistent highlight. On site parking is very limited and the elevator is small and slow; overall facilities are basic but maintained.
Related guest reviews
10
Carol
Feb 24, 2025
·
Stayed 4 nights
The breakfast was fabulous and the rooftop pool was very nice.
The breakfast was fabulous and the rooftop pool was very nice.
8
JAMES
Jul 10, 2024
·
Stayed 1 night
We had to stay here on an emergency for the night it wound up being a pretty decent hotel. It’s a little older, but the air conditioning units worked absolutely perfect got the rooms nice and cold. The car was parked right in front. The elevator was very small.
We had to stay here on an emergency for the night it wound up being a pretty decent hotel. It’s a little older, but the air conditioning units worked absolutely perfect got the rooms nice and cold. The car was parked right in front. The elevator was very small.
10
Ed
Nov 22, 2025
·
Stayed 24 nights
Rooms are basic but very clean with a fridge. The hotel itself is very clean and the floors are washed twice a day. The hotel breakfast is fantastic, fruit, bread and baking, and choice of breakfast menu item. There is a great rooftop pool overlooking the city and ocean. The staff are simply the best from the front counter staff of Amelia and Gilberto to the serving/cooking staff of Mariano, Dulia, Estela, and Feliciana.
Rooms are basic but very clean with a fridge. The hotel itself is very clean and the floors are washed twice a day. The hotel breakfast is fantastic, fruit, bread and baking, and choice of breakfast menu item. There is a great rooftop pool overlooking the city and ocean. The staff are simply the best from the front counter staff of Amelia and Gilberto to the serving/cooking staff of Mariano, Dulia, Estela, and Feliciana.
10
Debbie
Sep 30, 2025
·
Stayed 6 nights
We love this clean, safe, local hotel. It is extremely clean. The staff is wonderful! We love the rooftop pool. It is a perfect place to watch the sunset! The breakfast is awesome!
We love this clean, safe, local hotel. It is extremely clean. The staff is wonderful! We love the rooftop pool. It is a perfect place to watch the sunset! The breakfast is awesome!
10
BethAnn
Apr 15, 2025
·
Stayed 7 nights
Parking is a problem. There are 4 very small spaces
Parking is a problem. There are 4 very small spaces
10
Evelyn
Nov 27, 2024
·
Stayed 12 nights
This is a family owned property and it shows. The staff is always welcoming and helpful. Literally 3 minutes walking distance from the ferry. Great bakery attached to the hotel. The smell is amazing. Terrific breakfast. Wonderful roof top pool.
This is a family owned property and it shows. The staff is always welcoming and helpful. Literally 3 minutes walking distance from the ferry. Great bakery attached to the hotel. The smell is amazing. Terrific breakfast. Wonderful roof top pool.
10
Garett
Jan 20, 2026
·
Stayed 3 nights
Excellent breaky… fruit and bakery goods and omelette and coffee….. rooftop pool was great too… rooms very basic… all and all great value 🏝️😎👍
Excellent breaky… fruit and bakery goods and omelette and coffee….. rooftop pool was great too… rooms very basic… all and all great value 🏝️😎👍
6
Poushali
Dec 29, 2023
·
If you are staying in a budget this hotel would be a good choice. Close to the ferry terminal and next to the Cozumel plaza the location is great. Also staff are friendly. The best part about this hotel is their breakfast which was really nice. They had sit down breakfast everyday of tea/coffee/juice, fresh fruits, bread basket and a choice of eggs, pancakes, french toast, chillaquiles etc that you can choose and they make it to order. There is a nice bakery adjacent to the property with fresh bakes every day. The roof top is also nice with great views of the ferrys and cruises docked at Cozumel. However the property is pretty dated and needs major upgrades. The elevator is old and slow almost feels like it might stop working at any time. Rooms are dark with low lighting. A small window with no views. Beds are not super comfortable. Also there is a very loud karaoke bar right opposite to the hotel that was playing loud music and drunk singing till 3AM. So not recommended for families with children or who need peace and quiet to sleep.
If you are staying in a budget this hotel would be a good choice. Close to the ferry terminal and next to the Cozumel plaza the location is great. Also staff are friendly. The best part about this hotel is their breakfast which was really nice. They had sit down breakfast everyday of tea/coffee/juice, fresh fruits, bread basket and a choice of eggs, pancakes, french toast, chillaquiles etc that you can choose and they make it to order. There is a nice bakery adjacent to the property with fresh bakes every day. The roof top is also nice with great views of the ferrys and cruises docked at Cozumel. However the property is pretty dated and needs major upgrades. The elevator is old and slow almost feels like it might stop working at any time. Rooms are dark with low lighting. A small window with no views. Beds are not super comfortable. Also there is a very loud karaoke bar right opposite to the hotel that was playing loud music and drunk singing till 3AM. So not recommended for families with children or who need peace and quiet to sleep.
8
Alejandro
Dec 12, 2023
·
Stayed 1 night
The elevator is old small and slow, its more a two star hotel , good to spend one night , close to the center and the ferry , the breakfast is amazing, the rooms are ok no blackouts with a lot of light from the street and music from the bar behind the hotel, pillows and beds extra hard , air conditioning super cold
The elevator is old small and slow, its more a two star hotel , good to spend one night , close to the center and the ferry , the breakfast is amazing, the rooms are ok no blackouts with a lot of light from the street and music from the bar behind the hotel, pillows and beds extra hard , air conditioning super cold
10
Ignacio
Jul 1, 2024
·
Stayed 1 night
The hotel is nice and walkable but parking is very limited. They only have parking for 6 cars and if you don’t get parking with them , then you have to park in the street , and hope you find parking out there.
The hotel is nice and walkable but parking is very limited. They only have parking for 6 cars and if you don’t get parking with them , then you have to park in the street , and hope you find parking out there.
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AI-generated summary based on recent guest reviews
Cleanliness
Guests repeatedly describe the hotel and rooms as very clean and well maintained.
Related guest reviews
10
Katrine
Aug 31, 2023
·
Très belle hôtel, la piscine sur le toit est superbe avec vue sur la mer. Femme de ménage toujours en train de travailler, très propre. Déjeuner excellent , nous avons mangé a notre faim! Air climatisé fonctionne super bien! Accueil chaleureux. Merci pour ce beau séjour.
Très belle hôtel, la piscine sur le toit est superbe avec vue sur la mer. Femme de ménage toujours en train de travailler, très propre. Déjeuner excellent , nous avons mangé a notre faim! Air climatisé fonctionne super bien! Accueil chaleureux. Merci pour ce beau séjour.
8
Michael
Jan 28, 2026
·
Stayed 3 nights
Good. Clean room. Breakfast was good even though I don’t normally eat breakfast.
Good. Clean room. Breakfast was good even though I don’t normally eat breakfast.
10
Bryan
Aug 21, 2025
·
Stayed 3 nights
Have stayed her several times. Staff is great. Rooms are clean. Breakfast is amazing.
Have stayed her several times. Staff is great. Rooms are clean. Breakfast is amazing.
10
Ed
Nov 22, 2025
·
Stayed 24 nights
Rooms are basic but very clean with a fridge. The hotel itself is very clean and the floors are washed twice a day. The hotel breakfast is fantastic, fruit, bread and baking, and choice of breakfast menu item. There is a great rooftop pool overlooking the city and ocean. The staff are simply the best from the front counter staff of Amelia and Gilberto to the serving/cooking staff of Mariano, Dulia, Estela, and Feliciana.
Rooms are basic but very clean with a fridge. The hotel itself is very clean and the floors are washed twice a day. The hotel breakfast is fantastic, fruit, bread and baking, and choice of breakfast menu item. There is a great rooftop pool overlooking the city and ocean. The staff are simply the best from the front counter staff of Amelia and Gilberto to the serving/cooking staff of Mariano, Dulia, Estela, and Feliciana.
10
Richard
Jun 17, 2025
·
Stayed 4 nights
Centrally located. Very clean. Cold AC. Great hot breakfast. Extremely attentive staff. This is my second time in the last year at this hotel, and the hotel was perfect for me just like the first time. Our friend Group had four rooms booked, and everybody is as satisfied as me.
Centrally located. Very clean. Cold AC. Great hot breakfast. Extremely attentive staff. This is my second time in the last year at this hotel, and the hotel was perfect for me just like the first time. Our friend Group had four rooms booked, and everybody is as satisfied as me.
10
Lynn
Jul 13, 2025
·
Stayed 1 night
The location was extremely convenient. There were many restaurants within an easy walking distance. The hotel and rooms were very clean. The beds were comfortable. And the bathroom was nice and the towels were generous. There was also a a lovely & delicious breakfast included. I would highly recommend Hotel Plaza Cozumel and will return.
The location was extremely convenient. There were many restaurants within an easy walking distance. The hotel and rooms were very clean. The beds were comfortable. And the bathroom was nice and the towels were generous. There was also a a lovely & delicious breakfast included. I would highly recommend Hotel Plaza Cozumel and will return.
10
June
May 17, 2025
·
Stayed 6 nights
Great location downtown near the square and waterfront. The bed and pillow were very comfortable. Good water pressure in the shower. The front desk people helped us with all our questions and needs. GREAT free breakfast with fresh fruit and bread and made to order hot food. A bakery is 10 steps next door and we smelled wonderful fresh bread all the time!
Great location downtown near the square and waterfront. The bed and pillow were very comfortable. Good water pressure in the shower. The front desk people helped us with all our questions and needs. GREAT free breakfast with fresh fruit and bread and made to order hot food. A bakery is 10 steps next door and we smelled wonderful fresh bread all the time!
10
Debbie
Sep 30, 2025
·
Stayed 6 nights
We love this clean, safe, local hotel. It is extremely clean. The staff is wonderful! We love the rooftop pool. It is a perfect place to watch the sunset! The breakfast is awesome!
We love this clean, safe, local hotel. It is extremely clean. The staff is wonderful! We love the rooftop pool. It is a perfect place to watch the sunset! The breakfast is awesome!
10
Courtney
Feb 17, 2024
·
This is my favorite hotel for staying downtown. Great sit down breakfast and a clean and cold pool on the roof. Close to everything. Rooms are clean and comfortable. Cant beat it for the price!
This is my favorite hotel for staying downtown. Great sit down breakfast and a clean and cold pool on the roof. Close to everything. Rooms are clean and comfortable. Cant beat it for the price!
10
stephanie Modine
Feb 3, 2025
·
Stayed 10 nights
This hotel is a hidden gem. The staff is wonderful, the room was clean and spacious. The rooftop pool was a treat. Location is perfect for walking down town.
This hotel is a hidden gem. The staff is wonderful, the room was clean and spacious. The rooftop pool was a treat. Location is perfect for walking down town.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic and functional with cold AC and often large fridges; decor is dated. Nightlife noise and street light can intrude, and some guests find beds or pillows firm.
Related guest reviews
10
ALFONSO
Nov 22, 2025
·
Stayed 1 night
Muy buena ubicación, muy ruidoso por la noche hay un bar enfrente que toca música muy fuerte y no se puede dormir hasta la 1 que cierran
Muy buena ubicación, muy ruidoso por la noche hay un bar enfrente que toca música muy fuerte y no se puede dormir hasta la 1 que cierran
6
Bill
Feb 18, 2023
·
Stayed 7 nights
Pool is great. easy walk to dining, entertainment and shopping. had a fridge and the cost was reasonable. Only downside is rooms are sparely furnished. Could use a table and chairs.
Pool is great. easy walk to dining, entertainment and shopping. had a fridge and the cost was reasonable. Only downside is rooms are sparely furnished. Could use a table and chairs.
10
Lisa
May 28, 2025
·
Stayed 1 night
Simple clean comfortable rooms; easy walk from the ferry, restaurants, and shops; free breakfast; there’s a bakery next door and a drug store on the corner. Taxi stand down the block. Bar soap and small shampoo bottles provided but no conditioner. The windows have regular curtains not blackout, so if city lights bother you bring an eye mask to sleep. Go watch the sunset from the great bar / restaurant down the block called Aqui + Ahora. Or you can watch the sunset from the rooftop pool at this hotel. The pool is fantastic - clean and well-maintained with beautiful views and lots of seating. Overall very happy with this hotel.
Simple clean comfortable rooms; easy walk from the ferry, restaurants, and shops; free breakfast; there’s a bakery next door and a drug store on the corner. Taxi stand down the block. Bar soap and small shampoo bottles provided but no conditioner. The windows have regular curtains not blackout, so if city lights bother you bring an eye mask to sleep. Go watch the sunset from the great bar / restaurant down the block called Aqui + Ahora. Or you can watch the sunset from the rooftop pool at this hotel. The pool is fantastic - clean and well-maintained with beautiful views and lots of seating. Overall very happy with this hotel.
4
david
Nov 10, 2025
·
Stayed 6 nights
Clean room. Nice staff. Very close to two loud bars. Music starts at 8.00 PM and goes on until the early morning.
Clean room. Nice staff. Very close to two loud bars. Music starts at 8.00 PM and goes on until the early morning.
4
Chaz
Sep 26, 2024
·
Stayed 5 nights
This property has a decent location downtown, but is on a one way street. The bathroom was recently remodeled and was very nice...beds are poor, pillows like a bag of cement. Although the rooms from the outside look amazing, it was quite hot since the maid turned off the A/C, while gone and came back to a blistering hot room; Windows do NOT open for any type of airflow. Security wise...doors have chinsy locks for keys and old school chain on door locks and are subpar. Room has no safe for valuables and doors could easily be kicked in or down or lockpicked. Breakfast was great and service was average.
This property has a decent location downtown, but is on a one way street. The bathroom was recently remodeled and was very nice...beds are poor, pillows like a bag of cement. Although the rooms from the outside look amazing, it was quite hot since the maid turned off the A/C, while gone and came back to a blistering hot room; Windows do NOT open for any type of airflow. Security wise...doors have chinsy locks for keys and old school chain on door locks and are subpar. Room has no safe for valuables and doors could easily be kicked in or down or lockpicked. Breakfast was great and service was average.
10
Ed
Feb 17, 2025
·
Stayed 14 nights
Hotel Plaza Cozumel is like a home away from home! Great rooftop pool with lots of recliners, free breakfast that has a great selection of fruit, bread/buns, and omelets, French toast or Hot cakes. Beds are comfortable and the staff are amazing, Hiberto, Estrela, Mariano are very helpful. Try getting a room not facing the Main Street as they is a bar across the street from the hotel that is open until 5AM fairy frequently.
Hotel Plaza Cozumel is like a home away from home! Great rooftop pool with lots of recliners, free breakfast that has a great selection of fruit, bread/buns, and omelets, French toast or Hot cakes. Beds are comfortable and the staff are amazing, Hiberto, Estrela, Mariano are very helpful. Try getting a room not facing the Main Street as they is a bar across the street from the hotel that is open until 5AM fairy frequently.
10
Garett
Jan 20, 2026
·
Stayed 3 nights
Excellent breaky… fruit and bakery goods and omelette and coffee….. rooftop pool was great too… rooms very basic… all and all great value 🏝️😎👍
Excellent breaky… fruit and bakery goods and omelette and coffee….. rooftop pool was great too… rooms very basic… all and all great value 🏝️😎👍
10
Rick
Nov 4, 2024
·
Stayed 4 nights
A lot of bang for your buck. Yes it’s dated, but everything is very clean and great working order. The air conditioning was cold as I like it. The bed was very comfortable. The room and linens smelled very clean, not of bleach. The pillows could’ve been better. The room was very clean and minimal and spacious. The menu for the free breakfast is excellent. I was with a group of people and we had many different things each morning and everything was wonderful. The staff is excellent.
A lot of bang for your buck. Yes it’s dated, but everything is very clean and great working order. The air conditioning was cold as I like it. The bed was very comfortable. The room and linens smelled very clean, not of bleach. The pillows could’ve been better. The room was very clean and minimal and spacious. The menu for the free breakfast is excellent. I was with a group of people and we had many different things each morning and everything was wonderful. The staff is excellent.
8
Kevin
Dec 28, 2024
·
Stayed 4 nights
Good hotel just watch out for the club few buildings down playing music until 2am
Good hotel just watch out for the club few buildings down playing music until 2am
8
Alejandro
Dec 12, 2023
·
Stayed 1 night
The elevator is old small and slow, its more a two star hotel , good to spend one night , close to the center and the ferry , the breakfast is amazing, the rooms are ok no blackouts with a lot of light from the street and music from the bar behind the hotel, pillows and beds extra hard , air conditioning super cold
The elevator is old small and slow, its more a two star hotel , good to spend one night , close to the center and the ferry , the breakfast is amazing, the rooms are ok no blackouts with a lot of light from the street and music from the bar behind the hotel, pillows and beds extra hard , air conditioning super cold
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, helpful and accommodating, with many repeat guests. A few reviews note indifferent front desk interactions or minor check in delays.
Related guest reviews
10
Richard
Jun 17, 2025
·
Stayed 4 nights
Centrally located. Very clean. Cold AC. Great hot breakfast. Extremely attentive staff. This is my second time in the last year at this hotel, and the hotel was perfect for me just like the first time. Our friend Group had four rooms booked, and everybody is as satisfied as me.
Centrally located. Very clean. Cold AC. Great hot breakfast. Extremely attentive staff. This is my second time in the last year at this hotel, and the hotel was perfect for me just like the first time. Our friend Group had four rooms booked, and everybody is as satisfied as me.
10
Ed
Feb 17, 2025
·
Stayed 14 nights
Hotel Plaza Cozumel is like a home away from home! Great rooftop pool with lots of recliners, free breakfast that has a great selection of fruit, bread/buns, and omelets, French toast or Hot cakes. Beds are comfortable and the staff are amazing, Hiberto, Estrela, Mariano are very helpful. Try getting a room not facing the Main Street as they is a bar across the street from the hotel that is open until 5AM fairy frequently.
Hotel Plaza Cozumel is like a home away from home! Great rooftop pool with lots of recliners, free breakfast that has a great selection of fruit, bread/buns, and omelets, French toast or Hot cakes. Beds are comfortable and the staff are amazing, Hiberto, Estrela, Mariano are very helpful. Try getting a room not facing the Main Street as they is a bar across the street from the hotel that is open until 5AM fairy frequently.
10
Brian
Oct 15, 2025
·
Stayed 4 nights
Had an issue with the guest on my reservation. But the manager was able to resolve this. Everyone was very helpful. I will be communicating my back
Had an issue with the guest on my reservation. But the manager was able to resolve this. Everyone was very helpful. I will be communicating my back
6
Judy
Dec 10, 2023
·
Stayed 5 nights
The front desk staff is rude and unwelcoming. They don't greet you not coming not going, not even at check in. They act like you are a burden. The only interaction i had with them was at check in and check out. Extremely unfriendly . The rest of the staff is very sweet , they tell you good morning good evening etc. I don't need them to kiss my behind but a simple Good morning would be nice. I asked for a taxi and the reply was " turn right go to the end of the block and turn left. " really??? Call a taxi! I won't be back
The front desk staff is rude and unwelcoming. They don't greet you not coming not going, not even at check in. They act like you are a burden. The only interaction i had with them was at check in and check out. Extremely unfriendly . The rest of the staff is very sweet , they tell you good morning good evening etc. I don't need them to kiss my behind but a simple Good morning would be nice. I asked for a taxi and the reply was " turn right go to the end of the block and turn left. " really??? Call a taxi! I won't be back
6
Francisco
Nov 13, 2023
·
Stayed 1 night
The hotel is nice, very well located. The only down side is the lady from the front desk. Not friendly at all, we understand she is going her job, but not the right actitud to treat customers.
The hotel is nice, very well located. The only down side is the lady from the front desk. Not friendly at all, we understand she is going her job, but not the right actitud to treat customers.
10
Shannon
Jul 5, 2023
·
Stayed 5 nights
From start to finish, a fabulous stay. As a solo traveler, I always felt safe. The front desk team was very helpful as well. Breakfast was plentiful and the service was efficient. I was sad to check out as I felt like family. They even arranged to have my laundry done on the last day for a very fair price.
From start to finish, a fabulous stay. As a solo traveler, I always felt safe. The front desk team was very helpful as well. Breakfast was plentiful and the service was efficient. I was sad to check out as I felt like family. They even arranged to have my laundry done on the last day for a very fair price.
8
Sheri
Mar 10, 2025
·
Stayed 1 night
This hotel has been a favorite of mine but beware the 3:00 pm check in time is not reliable.
This hotel has been a favorite of mine but beware the 3:00 pm check in time is not reliable.
10
Sharon
Jan 4, 2026
·
Stayed 7 nights
Very friendly staff in all areas. Excellent breakfast each day. Nice location.
Very friendly staff in all areas. Excellent breakfast each day. Nice location.
10
Deborah K
Jan 19, 2026
·
Stayed 13 nights
The staff are all gracious and accommodating. The location is excellent. The breakfast is wonderful.
The staff are all gracious and accommodating. The location is excellent. The breakfast is wonderful.
10
Joshua
May 11, 2025
·
Stayed 9 nights
Awesome breakfast, VERY friendly front desk staff, VERY safe and an amazing location! Ive stayed here several times as well as other hotels on the island and this is by far my favorite place to stay!
Awesome breakfast, VERY friendly front desk staff, VERY safe and an amazing location! Ive stayed here several times as well as other hotels on the island and this is by far my favorite place to stay!
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AI-generated summary based on recent guest reviews
Location
Central downtown location near the ferry, waterfront, shops and restaurants; very walkable. Proximity to bars and clubs brings late night noise in some rooms.
Related guest reviews
2
Ashley
Nov 25, 2025
·
Stayed 3 nights
The street is under construction and the hotel isn’t alerting their guests. There is NO parking and no way to park close. Their profile says free parking. We couldn’t use our reservation, and Hotel Plaza Cozumel is not refunding my money.
The street is under construction and the hotel isn’t alerting their guests. There is NO parking and no way to park close. Their profile says free parking. We couldn’t use our reservation, and Hotel Plaza Cozumel is not refunding my money.
10
Richard
Jun 17, 2025
·
Stayed 4 nights
Centrally located. Very clean. Cold AC. Great hot breakfast. Extremely attentive staff. This is my second time in the last year at this hotel, and the hotel was perfect for me just like the first time. Our friend Group had four rooms booked, and everybody is as satisfied as me.
Centrally located. Very clean. Cold AC. Great hot breakfast. Extremely attentive staff. This is my second time in the last year at this hotel, and the hotel was perfect for me just like the first time. Our friend Group had four rooms booked, and everybody is as satisfied as me.
10
Lynn
Jul 13, 2025
·
Stayed 1 night
The location was extremely convenient. There were many restaurants within an easy walking distance. The hotel and rooms were very clean. The beds were comfortable. And the bathroom was nice and the towels were generous. There was also a a lovely & delicious breakfast included. I would highly recommend Hotel Plaza Cozumel and will return.
The location was extremely convenient. There were many restaurants within an easy walking distance. The hotel and rooms were very clean. The beds were comfortable. And the bathroom was nice and the towels were generous. There was also a a lovely & delicious breakfast included. I would highly recommend Hotel Plaza Cozumel and will return.
10
Ryan
Mar 26, 2025
·
Great location!
Great location!
10
Kenji
May 30, 2025
·
Stayed 1 night
The location was perfect. Walking distance from the ferry terminal and a couple of rent car companies. The staff were kind and the breakfast and rooftop pool were very nice. The night club in front of the hotel was a little noisy, but not a serious problem.
The location was perfect. Walking distance from the ferry terminal and a couple of rent car companies. The staff were kind and the breakfast and rooftop pool were very nice. The night club in front of the hotel was a little noisy, but not a serious problem.
10
Arkadiy
Feb 16, 2026
·
Stayed 1 night
Very comfortable room, great location, good breakfast
Very comfortable room, great location, good breakfast
10
Brandon
Dec 20, 2023
·
Stayed 7 nights
Great location. Taxi stand 1blk away with taxi always available.
Great location. Taxi stand 1blk away with taxi always available.
10
Ronald
Dec 19, 2023
·
Stayed 4 nights
Great location.. If you like the night life..you right in the middle of it..
Great location.. If you like the night life..you right in the middle of it..
10
wilson
Nov 24, 2025
·
Stayed 7 nights
Room was clean. Breakfast had a lot of variety. Hotel staff were nice and courteous. 100% would stay at this hotel again as it’s close to the downtown core
Room was clean. Breakfast had a lot of variety. Hotel staff were nice and courteous. 100% would stay at this hotel again as it’s close to the downtown core
10
Evelyn
Nov 27, 2024
·
Stayed 12 nights
This is a family owned property and it shows. The staff is always welcoming and helpful. Literally 3 minutes walking distance from the ferry. Great bakery attached to the hotel. The smell is amazing. Terrific breakfast. Wonderful roof top pool.
This is a family owned property and it shows. The staff is always welcoming and helpful. Literally 3 minutes walking distance from the ferry. Great bakery attached to the hotel. The smell is amazing. Terrific breakfast. Wonderful roof top pool.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is consistently praised as delicious and cooked to order with fruit, bakery items and hot dishes included. Little to no feedback about other on site dining.
Related guest reviews
10
Matt
Mar 13, 2023
·
Stayed 1 night
This is the best hotel on the island. Fair priced, solid breakfast options, super friendly staff..and the roof top pool!
This is the best hotel on the island. Fair priced, solid breakfast options, super friendly staff..and the roof top pool!
10
Ed
Nov 22, 2025
·
Stayed 24 nights
Rooms are basic but very clean with a fridge. The hotel itself is very clean and the floors are washed twice a day. The hotel breakfast is fantastic, fruit, bread and baking, and choice of breakfast menu item. There is a great rooftop pool overlooking the city and ocean. The staff are simply the best from the front counter staff of Amelia and Gilberto to the serving/cooking staff of Mariano, Dulia, Estela, and Feliciana.
Rooms are basic but very clean with a fridge. The hotel itself is very clean and the floors are washed twice a day. The hotel breakfast is fantastic, fruit, bread and baking, and choice of breakfast menu item. There is a great rooftop pool overlooking the city and ocean. The staff are simply the best from the front counter staff of Amelia and Gilberto to the serving/cooking staff of Mariano, Dulia, Estela, and Feliciana.
10
Richard
Jun 17, 2025
·
Stayed 4 nights
Centrally located. Very clean. Cold AC. Great hot breakfast. Extremely attentive staff. This is my second time in the last year at this hotel, and the hotel was perfect for me just like the first time. Our friend Group had four rooms booked, and everybody is as satisfied as me.
Centrally located. Very clean. Cold AC. Great hot breakfast. Extremely attentive staff. This is my second time in the last year at this hotel, and the hotel was perfect for me just like the first time. Our friend Group had four rooms booked, and everybody is as satisfied as me.
10
June
May 17, 2025
·
Stayed 6 nights
Great location downtown near the square and waterfront. The bed and pillow were very comfortable. Good water pressure in the shower. The front desk people helped us with all our questions and needs. GREAT free breakfast with fresh fruit and bread and made to order hot food. A bakery is 10 steps next door and we smelled wonderful fresh bread all the time!
Great location downtown near the square and waterfront. The bed and pillow were very comfortable. Good water pressure in the shower. The front desk people helped us with all our questions and needs. GREAT free breakfast with fresh fruit and bread and made to order hot food. A bakery is 10 steps next door and we smelled wonderful fresh bread all the time!
10
BLANCA
Oct 2, 2025
·
Stayed 2 nights
Breakfast included was wonderful! Took a decision out of our minds! Great service, internet, beds, etc… elevator was a little slow.. but used as a reminder to slow life down a bit.
Breakfast included was wonderful! Took a decision out of our minds! Great service, internet, beds, etc… elevator was a little slow.. but used as a reminder to slow life down a bit.
10
Evelyn
Nov 27, 2024
·
Stayed 12 nights
This is a family owned property and it shows. The staff is always welcoming and helpful. Literally 3 minutes walking distance from the ferry. Great bakery attached to the hotel. The smell is amazing. Terrific breakfast. Wonderful roof top pool.
This is a family owned property and it shows. The staff is always welcoming and helpful. Literally 3 minutes walking distance from the ferry. Great bakery attached to the hotel. The smell is amazing. Terrific breakfast. Wonderful roof top pool.
10
Garett
Jan 20, 2026
·
Stayed 3 nights
Excellent breaky… fruit and bakery goods and omelette and coffee….. rooftop pool was great too… rooms very basic… all and all great value 🏝️😎👍
Excellent breaky… fruit and bakery goods and omelette and coffee….. rooftop pool was great too… rooms very basic… all and all great value 🏝️😎👍
10
Neal
Feb 15, 2024
·
Stayed 2 nights
Great breakfast
Great breakfast
10
Joshua
May 11, 2025
·
Stayed 9 nights
Awesome breakfast, VERY friendly front desk staff, VERY safe and an amazing location! Ive stayed here several times as well as other hotels on the island and this is by far my favorite place to stay!
Awesome breakfast, VERY friendly front desk staff, VERY safe and an amazing location! Ive stayed here several times as well as other hotels on the island and this is by far my favorite place to stay!
10
Ian
Aug 22, 2025
·
Stayed 13 nights
Great breakfast and nice people.
Great breakfast and nice people.
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AI-generated summary based on recent guest reviews
10
Terence
3 weeks ago
·
Stayed 2 nights
This hotel is perfect for getting around Cozumel, check in was quick and we were able to check in earlier. Breakfast was great, next door is a bakery. And where else do you have a rooftop pool with it's own house colibri. Definitely will be back
This hotel is perfect for getting around Cozumel, check in was quick and we were able to check in earlier. Breakfast was great, next door is a bakery. And where else do you have a rooftop pool with it's own house colibri. Definitely will be back
10
Carmela
Jul 24, 2026
·
Stayed 2 nights
This place was very clean and very close to the pier. The free breakfast was delicious and staff is very kind. It’s walking distance to many bars and restaurants. I definitely would stay again.
This place was very clean and very close to the pier. The free breakfast was delicious and staff is very kind. It’s walking distance to many bars and restaurants. I definitely would stay again.
10
ronald
Jun 15, 2026
·
Stayed 7 nights
I could spend twice as much and stay someplace else, but why. This place has everything I need. Been here over 10 years. Back in a couple months to try the new elevator.
I could spend twice as much and stay someplace else, but why. This place has everything I need. Been here over 10 years. Back in a couple months to try the new elevator.
8
Douglas
May 29, 2026
·
Stayed 1 night
Nice, clean, staff member were nice.
Nice, clean, staff member were nice.
8
Kevin
May 21, 2026
·
Stayed 5 nights
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FAQs about Hotel Plaza Cozumel
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 2:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
How is the property located in relation to key landmarks?
The property is centrally located in Cozumel, steps from Cozumel Maritime Terminal and Malecon San Miguel, approximately 11.4 mi (18.3 km) from San Francisco Beach and 15.1 mi (24.4 km) from Xcaret Eco Theme Park.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available. Pool access is from 9:00 AM to 11:00 PM.
What are the policies for guests staying with children?
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 108.0582425113678USD
- 2026-09-19: 103.64231526374816USD
- 2026-09-20: 68.43148094558715USD
- 2026-09-21: 86.98796958732605USD
- 2026-09-22: 83.63563489379882USD
- 2026-09-23: 85.75589562835692USD
- 2026-09-24: 85.14779538345337USD
- 2026-09-25: 86.26282113304137USD
- 2026-09-26: 73.96718458900452USD
- 2026-09-27: 73.87495894432067USD
- 2026-09-28: 73.95364261779784USD
- 2026-09-29: 86.44274090194702USD
- 2026-09-30: 86.26282113304137USD
- 2026-10-01: 86.26282113304137USD
- 2026-10-02: 86.2983896244049USD
- 2026-10-03: 75.06818629074097USD
- 2026-10-04: 73.93681376037597USD
- 2026-10-05: 74.48996603279113USD
- 2026-10-06: 86.26282113304137USD
- 2026-10-07: 86.81364190750122USD
- 2026-10-08: 86.2983896244049USD
- 2026-10-09: 86.2983896244049USD
- 2026-10-10: 74.52769072151183USD
- 2026-10-11: 73.96718458900452USD
- 2026-10-12: 74.40378825874328USD
- 2026-10-13: 86.81364190750122USD
- 2026-10-14: 86.2983896244049USD
- 2026-10-15: 86.84888609275818USD
- 2026-10-16: 86.0681761138916USD
- 2026-10-17: 87.07909083824157USD
- 2026-10-18: 87.54787969779967USD
- 2026-10-19: 86.09820510635376USD
- 2026-10-20: 87.49947920265197USD
- 2026-10-21: 86.26282113304137USD
- 2026-10-22: 69.5231478904724USD
- 2026-10-23: 87.07909083824157USD
- 2026-10-24: 74.96567926597595USD
- 2026-10-25: 73.93681376037597USD
- 2026-10-26: 75.06818629074097USD
- 2026-10-27: 87.07909083824157USD
- 2026-10-28: 87.07909083824157USD
- 2026-10-29: 87.07909083824157USD
- 2026-10-30: 87.39938256111145USD
- 2026-10-31: 74.96567926597595USD
- 2026-11-01: 73.96718458900452USD
- 2026-11-02: 75.06818629074097USD
- 2026-11-03: 87.07909083824157USD
- 2026-11-04: 87.07909083824157USD
- 2026-11-05: 87.07909083824157USD
- 2026-11-06: 87.07909083824157USD
- 2026-11-07: 98.95543464660643USD
- 2026-11-08: 98.95543464660643USD
- 2026-11-09: 88.89748394279479USD
- 2026-11-10: 87.07909083824157USD
- 2026-11-11: 87.07909083824157USD
- 2026-11-12: 87.07909083824157USD
- 2026-11-13: 87.07909083824157USD
- 2026-11-14: 87.36446268196106USD
- 2026-11-15: 86.2983896244049USD
- 2026-11-16: 87.07909083824157USD
- 2026-11-17: 87.58955741500854USD
- 2026-11-18: 87.07909083824157USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- Pool access available from 9:00 AM to 11:00 PM.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-Smoking Rooms
Tour Desk
Housekeeping
Safe-Deposit Box
Activities
Swimming pool
Golf Course (nearby)
Scuba Diving
Pool Outdoor
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Free Parking
Parking Onsite
Services
Tour Desk
Housekeeping
Safe-Deposit Box
Luggage Storage
Express Check-In/Check-Out
24-Hour Front Desk
Concierge Services
General
Non-Smoking Rooms
Solarium
Beach Sun Loungers
Internet
Free Wi-Fi