Name: Quality Inn Sweetwater West
Address: 249 Highway 68, Sweetwater, Tennessee, United States of America, Sweetwater, Tennessee, US
Price range: US$67–US$134 per night
Rating: 7.83

What guests think

At Quality Inn Sweetwater West, travelers frequently highlight friendly staff, convenient highway location, and clean, budget-friendly rooms, while noting an older property with mixed maintenance, occasional housekeeping lapses, and amenities like an appreciated indoor pool, hot tub, and included breakfast.

Cleanliness feedback ranges from very clean rooms to reports of dirty carpets, mold, musty odors, and occasional bugs. Rooms are basic and dated but often quiet and comfortable, with convenient interior and exterior doors; some guests mention noisy or faulty HVAC, door lock problems, and spotty Wi-Fi or TV. Facilities such as the indoor pool and hot tub and the generally well liked breakfast support a practical stop just off the interstate. Expect a simple, budget-friendly stopover with convenient access and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a frequent highlight and generally kept clean; easy parking at the door and dual room entries add convenience. Occasional issues include a broken ice machine, strong chlorine, a closed pool at times, and no elevator.

Related guest reviews

8

Jennifer

13 Jul 2025

·

Stayed 1 night

The staff are very nice! Room was clean! The 1 negative in the room was the light at night that comes in the front window was bright! The curtain did not cover all of it! The pool area was nice. The only thing was the chlorine in the room was so strong it was burning your eyes. The breakfast was good!

6

Mark

26 Jun 2024

·

Stayed 2 nights

Bed was lumpy, pool wasnt open

8

BETTY

9 Sept 2025

·

Stayed 2 nights

We stay here many times throughout the year; it is central to all our activities. Please fix the ice machine, very inconvenient.

10

George

27 Sept 2025

·

Stayed 1 night

We were allowed to park our motorcycles under the car port in front of the lobby due to rain. The hot tub and pool are clean and the area well kept.

10

Dana

12 Oct 2025

·

Stayed 1 night

Loved the hot tub and pool. Just what I needed after a long day of driving.

10

Garth

6 Oct 2025

·

Stayed 1 night

Excellent stay at the Inn. Bed was comfortable and quiet. The hot tub and pool worked great, which is a rarity while I’ve been traveling across the U.S. on my motorcycle. Many places list “a pool”, when you get there….same story…..shut down, waiting for parts. Check in was easy, and breakfast had great variety with hot food. I highly recommend this facility.

10

lucinda

26 Feb 2025

·

Stayed 1 night

Parking at door

10

Monica

29 Jul 2025

·

Stayed 1 night

Clean, good breakfast, nice pool & hot tub.

10

Lisa

19 Apr 2023

·

Stayed 1 night

This was our first stop on our 2wk vacation. Very pleased with the cleanliness of the hotel. I would definitely stay here again. Breakfast was included. No elevator No luggage carts Great stay for the price

10

Shelby

10 Aug 2023

·

Stayed 1 night

I liked the ground floor rooms. Easy access to vehicles. There is also a second floor. Breakfast and pool/hot tub.

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Cleanliness

Many guests find rooms clean, but feedback is inconsistent, with recurring mentions of dirty carpets, mold/mildew, musty odors, and occasional pests. Housekeeping sometimes misses areas like behind furniture.

Related guest reviews

4

James

15 Nov 2023

·

Stayed 1 night

Room had not been cleaned properly. Bathroom cpu yet was dirty. Sink was full of hair.

8

william

16 Oct 2025

·

Stayed 2 nights

It was ok. Mold in the shower, carpet dirty, tv worked sometimes.

10

Bernadette

19 Dec 2025

·

Stayed 1 night

Room was clean.

4

Donna

30 May 2023

·

Stayed 3 nights

Very dirty behind the end tables. Caulking around tub had black mold in areas. Rug is old. Had to leave a day early and still waiting for a refund.

4

Tasha

17 Dec 2024

·

Stayed 1 night

The staff was nice but there’s roaches..

4

Erika

3 Oct 2025

·

Stayed 1 night

dirty carpet, walls, bathroom caulking dirty Beds clean and comfortable

8

Peggy

22 Oct 2025

·

Stayed 1 night

Easy fast check in and out. Small breakfast area with only a few tables, but the selection of breakfast food was good, food served hot & it was kept clean. The room seemed clean until I dropped something behind the night stand. It looked like it had been awhile since anyone cleaned behind it. One thing unique is the hotel rooms have a street door as well as an inside door, making it so convenient to take your bags directly to your room instead of having to walk thru the motel to your room. Beds were comfortable. The staff were friendly & helpful.

10

Sharon

29 Nov 2025

·

Stayed 1 night

Very clean room, good shower, comfortable beds. Especially liked both exterior and interior entrys to our room -- we parked steps from our outside door -- loading & unloading was very easy. Inside pool looked inviting, even though we didn't use it.

6

Laura

6 Oct 2025

·

Stayed 4 nights

The property needed some maintenance. The shower head was so gross. (I took pictures) There was a dirty towel on the floor of the closet from the past guest, gross. Did they vacuum the room or just not the closet? The room smelled really musty, with an overpowering smell of air freshener, and the AC was so loud we didn't use it at night. They say coffee and hot water 24hrs in the brochure, but not true, "we don't do that here," I was told, ok. The staff was nice, but I should have asked for a different room. My husband thought they may all be that way, we were the 4 restless nights. Couldn't wait to get home and take a clean shower!

2

Silvio

31 Dec 2024

·

Stayed 2 nights

A lot of bugs in the room. Not clean at all.

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Rooms

Rooms are basic and dated but often quiet with comfortable beds; the interior/exterior double doors are convenient. Some report noisy or faulty HVAC, door lock problems, neighbor noise, and spotty Wi-Fi/TV.

Related guest reviews

10

Jerry

29 Dec 2024

·

Stayed 1 night

I like the outside access to the room. It makes it easy for bringing in luggage and letting the dog out.

6

Kristy

22 Jun 2025

·

Stayed 2 nights

Everything was okay except Wi-Fi was in and out, tv reception was glitchy, and had to have inside door knob replaced on second day due to malfunction.

8

Lindsay

29 Jul 2025

·

Stayed 1 night

It was fine. We arrived super late and the staff went above and beyond to accommodate our needs and the room was clean. It was a little weird that the rooms have a door that opens to the outside like a motel, but also an indoor entrance. Our outside door didn’t lock, so we were offered a different room but the ac wasn’t working well there so we just kept our original room and kept the deadbolt in place on the broken door.

8

DIANE

9 Aug 2025

·

Stayed 4 nights

The room was a good size,we had the king size bed. The carpeted flooring needs to go! You definitely need to wear slippers in the room, and the couch also needs to go. I covered it with a towel. The staff was friendly, and the breakfast had a good variety of food.

6

Joel

4 Apr 2025

·

Stayed 1 night

The rooms smelled somewhat musty and needed some repairs in the bathrooms. One of our beds was not very comfortable, and you could feel the springs

8

mary

24 Jul 2025

·

Stayed 2 nights

Rooms could use a little updating but the bed was super comfortable and the room was clean. A/C worked great. Pool looked nice. Staff was very friendly.

6

Michael

6 Jan 2025

·

Stayed 1 night

Everything would have been fine except when the old heater clicked high it sounded like an old clackety airplane engine taking off. The only thing a highwayside hotel has to do is provide a good night's sleep. However, the heater woke us up every time it cycled to high. We had checked in at 1:00 a.m and tried to live with that as we didn't want to go throughhassle of changing rooms for the 4 of us. I'm certain other people must have complained about the noise of this heater, yet. Certainly the hotel didn't do anything. We even saw the maintenance guy. I mentioned it to him and he acknowledged it. Kind of upset. We were put in that room at 1:00 a.m. when we were completely and utterly exhausted. I'm sure the staff knew the heater was loud, the maintenance man had mentioned other heaters in the hotel had been replaced Again to repeat, the only thing a hotel needs to do is provide a restful night's sleep, when it's next to the highway. This hotel didn't do that.

8

Elizabeth

27 Oct 2025

·

Stayed 1 night

Room was great and very quiet

6

Kali

21 Oct 2024

·

Stayed 1 night

The beds were HORRIBLE

8

Peggy

8 Apr 2023

·

Stayed 1 night

Bed was not as comfortable as I’m used to. Staff was very friendly and helpful. Walls were a little thin in our room. Maybe due to the fact it had an adjoining door to the next door room

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Service

Staff are frequently described as friendly, accommodating, and quick at check-in. However, some guests encountered strict policies, deposit disputes, and occasional rudeness.

Related guest reviews

10

Brian

24 Jul 2025

·

Stayed 1 night

A hotel is ( what it is ) most are clean, and have what u need . What makes a stay at a hotel are the staff ! The staff at quality inn west on tn 68 in sweetwater are EXCELLENT!!! Aside from coming in the bathroom to wipe me, this was the best stay at a hotel I’ve ever had !!!

2

Bryan

3 Feb 2023

·

Stayed 1 night

During the check in proceedure it did not say that you had to be 21 to check in. I attempted to reserve a room for my daughter whose car broke down in Sweetwater and the desk person refused to show any sort of kindness to help a young college woman who was stranded on the side of the road. All I needed was for my daughter to have a warm place to stay while I drove across the state to help and they would not budge on their check-in policy. The heartless and cruel nature of this hotel will ensure that I never stay at a Quality Inn. Thankfully, a hotel down the street understood my daughter's situation and did what it took to help her feel safe while this hotel did everything in their power to make her evening even more stressful and difficult.

2

William

5 Oct 2025

·

Stayed 1 night

Booked a stay at this hotel and wasnt made aware of their policy that you couldnt reside within 60 miles of the hotel. Planned to take our children to a circus in town and our whole day was ruined by their lack of policy enforcement during booking process. Staff was no help and offered no resolution to problem

2

Clinton

11 Oct 2024

·

Stayed 1 night

nothing staff rude and stole my deposit

10

David

2 May 2025

·

Stayed 4 nights

Very friendly staff.

10

Erica

16 Jun 2024

·

Stayed 1 night

The staff is very accommodating. Great stay

10

Helena

14 Apr 2025

·

Stayed 2 nights

The staff at this property were exceptionally friendly and helpful.

10

Tina

3 Sept 2025

·

Stayed 1 night

Very nice and comfortable. Very affordable and clean. Rooms are large. Staff in the evening (Deanna) went above and beyond to help us with checking in and getting settled. She was very patient and professional.

2

Diane

17 Sept 2024

·

Stayed 3 nights

Very nasty staff as in mouthy, hateful, disrespectful need I really go on?

10

Matthew

24 Sept 2025

·

Stayed 1 night

The staff was friendly and very helpful!

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Location

Convenient just off I-75 with gas, Huddle House, and other eateries nearby, and handy for the Lost Sea and area attractions. Generally quiet and practical for road trips.

Related guest reviews

10

Lindsay

16 Oct 2025

·

Stayed 1 night

It was just off the highway, quick and easy check in and out friendly & helpful staff, excellent price and the included breakfast was a bonus

10

Charlotte

19 Apr 2025

·

Stayed 1 night

Clean room. Convenient, easy access from highway. Great, friendly service.

10

Linda

12 Jul 2025

·

Stayed 1 night

Very nice place to stay..close to the cute town and only minutes from Thr Lost Sea and Fort Loudon. Was a great stop.

10

Christopher

20 Nov 2023

·

Stayed 1 night

Staff is very nice. Great pool. Pet friendly. Good breakfast. Sweetwater is so picturesque. Hotel is close to all the town has to offer plus interstate.

10

Debra

20 Feb 2025

·

Stayed 1 night

Reception staff lovely and quick. Easy on/off expressway. Great bed! Great for a quick overnight on a long drive! Will save it for a future overnight.

10

John

3 Aug 2023

·

Stayed 1 night

Very comfortable and convenient

8

Lewis

28 Sept 2025

·

Stayed 1 night

Safe clean and quiet. We only stayed one night. Decent breakfast and comfortable bed. Great for the price.

10

Lewis

14 Jul 2024

·

Stayed 2 nights

Nice, clean stay. Right next to gas station and Huddle House. There are a few restaurants right down the road. The pool and jacuzzi is indoors and is kept clean! Nice staff. Pretty decent breakfast that’s included. Would stay again. TY

10

Neal

7 Apr 2023

·

Stayed 1 night

Clean and next door to Huddle House.

10

Randy

22 Apr 2023

·

Stayed 1 night

Relaxing and close to a good restaurant. Close to the highway

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Dining

Breakfast is generally well liked with hot items like eggs, sausage, and waffles, and decent variety. Some note a small dining area and inconsistent replenishment near closing time, with occasional bland items.

Related guest reviews

8

Karen

16 Nov 2023

·

Stayed 1 night

Room was clean. Bed was comfortable. Breakfast was simple (waffle, toast, sausage, yogurt) It was nice having a soak in the hot tub after a long day on the road.

10

Lindsay

16 Oct 2025

·

Stayed 1 night

It was just off the highway, quick and easy check in and out friendly & helpful staff, excellent price and the included breakfast was a bonus

10

Karen

31 Dec 2024

·

Stayed 1 night

A decent breakfast that offered sausage,scrambled eggs, waffle, yogurt and fresh fruit. The Huddle House next door is convenient for dinner.

10

Anne

12 May 2023

·

Stayed 2 nights

Great Breakfast!! Friendly staff! Clean rooms. Will stay again. Reasonable cost!!

10

Elaine

8 May 2023

·

Stayed 1 night

Friendly staff, breakfast good, clean. Right off of I 75, will stay again.

8

Peggy

22 Oct 2025

·

Stayed 1 night

Easy fast check in and out. Small breakfast area with only a few tables, but the selection of breakfast food was good, food served hot & it was kept clean. The room seemed clean until I dropped something behind the night stand. It looked like it had been awhile since anyone cleaned behind it. One thing unique is the hotel rooms have a street door as well as an inside door, making it so convenient to take your bags directly to your room instead of having to walk thru the motel to your room. Beds were comfortable. The staff were friendly & helpful.

10

Garth

6 Oct 2025

·

Stayed 1 night

Excellent stay at the Inn. Bed was comfortable and quiet. The hot tub and pool worked great, which is a rarity while I’ve been traveling across the U.S. on my motorcycle. Many places list “a pool”, when you get there….same story…..shut down, waiting for parts. Check in was easy, and breakfast had great variety with hot food. I highly recommend this facility.

10

Brian

29 Jun 2025

·

Stayed 1 night

Trouble with key cards, but front desk prompt in helping resolve issue. Out of orange juice & apple juice for breakfast; sausage & eggs tasted bland, but waffles & bagels were fresh.

8

Michelle

22 Jun 2025

·

Stayed 1 night

Great for the price. A little outdated but clean. Nice pool/hot tub. Nice breakfast. Only problem was the tv didnt work!!

4

Thomas

26 Jun 2025

·

Stayed 5 nights

The room was clean, and personnel were friendly. Indoor pool and spa was nice. Looks as though property was recently painted and remodeled. The issue was the housekeeping, they still have the “Covid policy “, they only tend to your room every 3 days. We stayed 5 nights and never received housekeeping. Wound up emptying out own trash, down to front desk on several occasions for room supplies.Breakfast was okay, but get there early, seems the last hour is not tended to well. 2 occasions, no coffee, waffle batter, juice, plastic wear.

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Month	Average price
January	US$61
February	US$60
March	US$69
April	US$77
May	US$79
June	US$76
July	US$77
August	US$73
September	US$79
October	US$80
November	US$76
December	US$73

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $104	17 $75	18 $84	19 $84
20 $74	21 $74	22 $74	23 $69	24 $72	25 $119	26 $125
27 $74	28 $74	29 $68	30 $70

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $96	3 $96
4 $76	5 $70	6 $73	7 $78	8 $74	9 $105	10 $104
11 $67	12 $69	13 $73	14 $75	15 $74	16 $129	17 $134
18 $70	19 $73	20 $81	21 $89	22 $80	23 $102	24 $108
25 $71	26 $76	27 $80	28 $80	29 $72	30 $76	31 $77

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn Sweetwater West

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Prices for upcoming dates