Name: Days Inn by Wyndham Dallas Garland West
Address: 3645 Leon Road, Garland, Texas, United States of America, Garland, Texas, US
Price range: US$67–US$81 per night
Rating: 6.83

What guests think

At Days Inn by Wyndham Dallas Garland West, reviews describe mixed experiences, with frequent complaints about dirty rooms, lingering smoke or marijuana odors, and pests, while some guests note friendly staff, acceptable value, and occasional clean stays.

Breakfast is basic continental with limited choices and repeated complaints about watered down juice; some felt listings overstated amenities like a hot tub or hot breakfast. Guests also mention maintenance and comfort problems such as faulty or noisy AC, missing items, and broken fixtures, plus noise from other guests or outside. Location feedback is mixed, with a few finding it convenient, while others cite construction traffic and loitering that feels unsafe. Overall, expect a budget stay with inconsistent standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

An outdoor pool is mentioned but cleanliness is poor, and some expected a hot tub that was not available. Parking access is restricted to the front entrance with many cameras noted.

Related guest reviews

2

Jane

31 Mar 2025

·

Stayed 3 nights

We had to change rooms the first day there was a broken light bulb in the lamp and there was bedbug reside on the mattress. The hallway and elevator reeked of marijuana and we were supposed to get breakfast and it was yogurt and cold cereal. The last night we were there a cockroach was crawling across the floor the 2nd and 3 rd day we were locked out of our room we had to go to the front desk and have them let us in

4

Kristen

16 Jun 2023

·

Stayed 1 night

There was trash all in the pool area. They would not change the orange juice dispenser so all there was was apple juice. My daughter is autistic and I always tell hotels that and ask to be on bottom floor because she jumps up and down and squeals a lot, they said they couldn’t and that’s ok. But then went on to say she can’t be too loud…. I was very unimpressed

2

Xan

5 Oct 2025

·

Stayed 2 nights

The desk staff was friendly and helpful. The room was dirty. The bed covers, floors, and walls were stained and dirty. The ceiling had patches of ain’t that didn’t match, where I’m assuming they tried to cover dirt. The desk had spots of sticky stuff on it. The pool was dirty. And the room was moist and smelled bad.

2

Leigh

22 Sept 2024

·

Stayed 1 night

When I'm checking the boxes for a amenities and I check hot tub and hot breakfast and indoor pool I don't expect to get to the hotel and not have a hot tub see a s***** outdoor pool and very little for breakfast. Every time I say I'm not going to use hotels.com and I do anyway and I swear this is the last

10

Scarlett

8 Jul 2023

·

Stayed 1 night

Everything about this place is great I love staying there I love the staff , the environment on the inside the pool

4

Alyssa

19 Dec 2022

·

Stayed 19,344 nights

When I booked the hotel the site said it offered amenities that I was looking for and then when i arrived that wasnt the case. The hotel was clean and check-in was easy though. Outside ir was a bit run down, however we ended up jn a mire down area to begin with. When we arrived to our room it was vlean and put together. I tried to turn the tv on for my 3 year old and there was no power cord for the television. I went back downstairs to ask the receptionist about it and he tried telling me that i just needed batteries for the remote. When I tried explaining again at which time he asked if i just wanted another room and I agreed. Our second room was fine and clean and everything worked. We needed to stay for 2 nights so after a long day of events we get back to the hotel late to find that our room key didnt work because they only gabe us ine night when we moved rooms. It was an easy fix just inconvenient due to circumstances.

2

Christina

16 May 2024

·

Stayed 2 nights

All exits to the parking lot are blocked except the main entrance by the front desk. Multiple cameras covering every angle. I asked for a quiet room and they put me next to a crying baby. Got no sleep. Shower head wont stay and falls down, sprays water all over the bathroom. Slumlord property.

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Cleanliness

Cleanliness is a recurring issue: stained linens and walls, pests, and lingering smoke or marijuana odors, with missed housekeeping details. Some guests did find areas clean, but reports are mixed.

Related guest reviews

2

Jane

31 Mar 2025

·

Stayed 3 nights

We had to change rooms the first day there was a broken light bulb in the lamp and there was bedbug reside on the mattress. The hallway and elevator reeked of marijuana and we were supposed to get breakfast and it was yogurt and cold cereal. The last night we were there a cockroach was crawling across the floor the 2nd and 3 rd day we were locked out of our room we had to go to the front desk and have them let us in

2

Maria Antonia

28 Jul 2024

·

Stayed 2 nights

There was lots of cockroaches in the room, going on the walls, floor, beds. They refuse to give us our money back they said they could only give us a different room but until the next day because the manager was not available. We barely were able to sleep, fearing that cockroaches could go inside mouth or ears while we were sleeping. Horrible experience. I took several photos for proof

2

Xan

5 Oct 2025

·

Stayed 2 nights

The desk staff was friendly and helpful. The room was dirty. The bed covers, floors, and walls were stained and dirty. The ceiling had patches of ain’t that didn’t match, where I’m assuming they tried to cover dirt. The desk had spots of sticky stuff on it. The pool was dirty. And the room was moist and smelled bad.

8

Christine

13 Oct 2024

·

Stayed 1 night

Beds were hard, but clean. No bugs. Walked around in socks and they stayed white. Only bad was breakfast. Had packets of oatmeal, yoghurt, 2 different cereals, milk, coffee and juice.

4

Sherry

5 Oct 2023

·

Stayed 1 night

Everything was okay until I went into the bathroom and I saw someone used sanitary pads in the garbage can. The pads were not wrapped up and there were two of them. Disgusting to say the least, apparently the housekeeper missed them so why would I think that the room was actually clean at all!

8

Christopher

21 Jul 2024

·

Stayed 6 nights

6 night stay. Felt safe in the area (no vagrants) Yogurt, coffee, juice cerial/oatmeal & muffins is the continental breakfast. Staff was friendly, *every thing was clean, no signs of any roaches which is surprising being this is a 3 story hotel in Dallas, TX. not to mention its across the street from a Daisy dairy food warehouse. The only issues are: We had two adults and our 15 yr old grandson and we had to ask for a third bath towel EVERY day. House keeping would take the third bath towel every day, if it was used or not. *Most of the walls and the bathroom door had small areas with stuff splattered on them. Just wipe the walls down where needed. Other than the walls, this is an amaizing find for the location and price. We will probably stay here again when we cone and visit.

2

Matthew

29 Aug 2024

·

Stayed 2 nights

This place was terrible. The worker at the front desk didnt know how to put my card in the payment machine. She didnt even give me my ID back until i asked her. The room was dirty, the bed was stained. The bathroom light basically didnt work. The mirror was broken and poorly glued back together. The "breakfast" was watered down juice and some basic pastries. By for the worst experience at a hotel ever.

2

mark

15 May 2025

·

Stayed 1 night

I often travel for business travel and this was the worst hotel I've ever stayed it. It was run down ,not cleaned well, holes in the blanket. They didnt have the AC on and its in the upper 90s. Smelled like people were smoking in the hotel. Glass protection for the staff and when i arrived after midnight the attendent had his shoes off and had them propped up on the counter. I wish i was making this up, I regret not walking righr back out and finding another hotel. I didnt eat their very limited contentinal breakfast out of fear. Fing gross

2

Ashlee

20 Mar 2023

·

Stayed 2 nights

Smelled of weed the minute you walked through the door of the Lobby. There was leafs under the window curtain, a waded up piece of gum on the floor nect to the nightstand, trash behind the tv, a cleaing rag left on the light fixture in the bathroom, hair in the sheets, and the trash can had water at the bottom of it for some reason. Had to ask the front desk for towels and a tv remote. Also tv was already on when I got in the room. The walls are paper thin. The guy in the room next to us was yelling on his phone in the middle of the night both nights of my stay and had to make a complaint to the front desk. Could hear the other person on the phone as well thats how loud the neighbor was and how thin the walls are. Was told I would be able to change rooms on my night but that fell through. No offer for room discount.

2

Ravimaran

28 Jul 2024

·

Stayed 1 night

The hotel smells!! The room they gave me reeked with cigarette smoke but they gave me another room which was perfumed with air refresher to mask other smells. Coffee for breakfast was not coffee...it looked like it but not coffee.

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Rooms

Rooms draw complaints about comfort and maintenance—faulty or noisy AC, hard mattresses, and missing or broken fixtures (TV remote/power, lights, shower head). Noise from neighbors and outside is noted; a few guests found rooms spacious.

Related guest reviews

4

Connie

21 Apr 2023

·

Stayed 2 nights

Mattress was extremely uncomfortable, bed made me itchy, non-smoking room smells like cigarette. Hall way smells like cigarette and weed. Extremely noisy from train passing, industrial workers driving their trucks, people yelling outside, witnessed a fight outside from my room window, feels really sketchy and unsafe.

4

Patrick

30 May 2023

·

Stayed 1 night

Cigarette burns on the couch of my "Non-smoking" room, the TV had no remote, no manual buttons and was already on plus the desk had no replacement so I had to drag the dresser away from the wall and unplug it to sleep. The bathroom sink stopper handle was disconnected so I had to crawl under the vanity and repair that one myself. (maybe I should send a yall a bill for plumbing service.)

4

Terry

11 Jun 2025

·

Stayed 3 nights

AC did not work, was reported day 1 of 4, nothing done and no one interested. Advertised breakfast was continental only & no milk was out 2 of 4 days. Stomping on floor above us past bedtime. No coffee maker, again reported with no response. No iron in one of two rooms.

4

Priscilla

23 Mar 2025

·

Stayed 1 night

The A/C made to much noise the restroom lighting was to dark the restroom ceiling was stained and the room had a musty smell

8

Christine

13 Oct 2024

·

Stayed 1 night

Beds were hard, but clean. No bugs. Walked around in socks and they stayed white. Only bad was breakfast. Had packets of oatmeal, yoghurt, 2 different cereals, milk, coffee and juice.

10

Victoria

22 Jan 2023

·

Stayed 1 night

Friendly and clean and the rooms are spacious

2

Christina

16 May 2024

·

Stayed 2 nights

All exits to the parking lot are blocked except the main entrance by the front desk. Multiple cameras covering every angle. I asked for a quiet room and they put me next to a crying baby. Got no sleep. Shower head wont stay and falls down, sprays water all over the bathroom. Slumlord property.

6

Myesia

28 Mar 2023

·

Stayed 1 night

The stay was good but I didnt get any sleep there was someone slamming doors and screaming all night.

4

Anthony

29 Dec 2022

·

Stayed 19,350 nights

When I arrived the front desk clerk claimed he couldn’t find my reservation even after I showed him my reservation number on my phone, so of course I got ripped off than what was quoted.the rooms were nice and clean the only their issue is I had no hot water!

4

Jerrell

27 Dec 2022

·

Stayed 19,344 nights

Not well maintained, worn looking, very noisy, with lots of freeway construction.

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Service

Service is mixed: many mention friendly, helpful staff, while others report rudeness, poor responsiveness, unresolved issues, and reservation or overbooking problems.

Related guest reviews

2

Courtney

1 Jun 2024

·

Stayed 1 night

Reservation was randomly cancelled and they had no rooms. No explanation - no warning. At a gross motel 6.

10

Lacy

22 Dec 2023

·

Stayed 1 night

The front desk is very friendly. The rooms are clean.

4

Terry

11 Jun 2025

·

Stayed 3 nights

AC did not work, was reported day 1 of 4, nothing done and no one interested. Advertised breakfast was continental only & no milk was out 2 of 4 days. Stomping on floor above us past bedtime. No coffee maker, again reported with no response. No iron in one of two rooms.

2

Xan

5 Oct 2025

·

Stayed 2 nights

The desk staff was friendly and helpful. The room was dirty. The bed covers, floors, and walls were stained and dirty. The ceiling had patches of ain’t that didn’t match, where I’m assuming they tried to cover dirt. The desk had spots of sticky stuff on it. The pool was dirty. And the room was moist and smelled bad.

2

Christopher

11 Jun 2025

·

Stayed 1 night

Broken lights I told front desk they were rude about I asked to move me to different rooms and they said no.front desk was rude it was to guys working front desk. I asked them to cancel they said no.wouldnt give me any information bout how to cancel

2

Alan

8 Apr 2024

·

Stayed 1 night

They did not have a room for us and said they overbooked WE got no call or message from them until we showed up at 8pm. We had to pay a huge rate for another hotel. This was a horrible experience.

10

Lacy

7 Jan 2024

·

Stayed 4 nights

Awesome customer service

6

cynthia

30 Nov 2024

·

Stayed 1 night

Over all stay it was 6/10 . my dislike from the hotel was it Staff, Cleaning staff to be precise. My daughter forgot her blanket with her name engraved. Went back to the hotel to claim it and the front desk that nothing Was turned in to the lost and found.

2

mark

15 May 2025

·

Stayed 1 night

I often travel for business travel and this was the worst hotel I've ever stayed it. It was run down ,not cleaned well, holes in the blanket. They didnt have the AC on and its in the upper 90s. Smelled like people were smoking in the hotel. Glass protection for the staff and when i arrived after midnight the attendent had his shoes off and had them propped up on the counter. I wish i was making this up, I regret not walking righr back out and finding another hotel. I didnt eat their very limited contentinal breakfast out of fear. Fing gross

6

Courtney

3 Dec 2023

·

It wasn’t a bad place to stay. Staff were friendly.

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Location

Some guests found it convenient for events and nearby sites, and a few felt safe. Others cite construction-related access issues, freeway noise, and loitering or homeless activity that feels unsafe.

Related guest reviews

4

Gloria

12 Jun 2023

·

Stayed 2 nights

AC didn’t work well, floors were dirty, maid made the beds but didn’t refill things like coffee cups, Kleenex,etc. crackheads hanging around in front of motel and parking lot and using bathrooms in lobby, “Continental breakfast” consisted of a danish that was near expiration, apple juice or extremely, extremely watered down orange juice. We stayed on 3rd floor and heard a couple yelling at each other and the man using profanity. Not good at all if your children are with you. We will NOT be staying there again.

2

Mark

16 Jun 2023

·

Stayed 2 nights

Accidentally left a battery charger in the room when I left. Two phone calls where I offered to pay to have it shipped to me and something for their trouble. Was told they would call me back as they couldn't seem to understand this simple request. They never called back and I never got the charger back. Area around the hotel is really full of homeless. Very scary place. never again

10

Aiesha

4 May 2024

·

Stayed 2 nights

It was clean and close to the event I was attending that weekend

6

Thomas

25 Oct 2024

·

Stayed 2 nights

It is hard to get to with construction traffic

8

Christopher

21 Jul 2024

·

Stayed 6 nights

6 night stay. Felt safe in the area (no vagrants) Yogurt, coffee, juice cerial/oatmeal & muffins is the continental breakfast. Staff was friendly, *every thing was clean, no signs of any roaches which is surprising being this is a 3 story hotel in Dallas, TX. not to mention its across the street from a Daisy dairy food warehouse. The only issues are: We had two adults and our 15 yr old grandson and we had to ask for a third bath towel EVERY day. House keeping would take the third bath towel every day, if it was used or not. *Most of the walls and the bathroom door had small areas with stuff splattered on them. Just wipe the walls down where needed. Other than the walls, this is an amaizing find for the location and price. We will probably stay here again when we cone and visit.

10

Larry

25 Mar 2023

·

Stayed 2 nights

Was close to nearby sites to see.

2

Lauren

22 Jun 2024

·

Stayed 1 night

I’m traveling with my husband and my baby for a wedding, and booked a room here. Reviews and photos online looked okay, but in reality this was far from okay. The room they put us in reeked of cigarettes, like someone had been smoking in there for months. There were stains on everything. The bedspread had cigarette burns in it, and the lampshades had mold on them. The whole hotel had a stink to it, like bad plumbing. They put us in “the best room they have” after we complained and it was cleaner, but still stank and the door had clearly been damaged from someone breaking it open. The parking lot had lots of drug/ unhoused activity happening in the open and in the morning there were used condoms in the walkway. To charge $100 for this experience is DISGUSTING.

6

senorina

5 Jun 2023

·

Stayed 1 night

The room smelled musty. There were random people outside the facility very late at night which made us feel unsafe.

4

Jerrell

27 Dec 2022

·

Stayed 19,344 nights

Not well maintained, worn looking, very noisy, with lots of freeway construction.

2

Anh

18 Apr 2023

·

Stayed 1 night

This is the worst hotel that I have ever stayed. Cigarettes smell everywhere even inside the room, and I felt unsafe around the neighborhood and parking lot. Not recommended.

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Dining

Breakfast is continental only with limited choices (yogurt, cereal, muffins) and repeated complaints about watered down or unavailable items, with no hot options. A few guests found it acceptable for the price.

Related guest reviews

2

Jane

31 Mar 2025

·

Stayed 3 nights

We had to change rooms the first day there was a broken light bulb in the lamp and there was bedbug reside on the mattress. The hallway and elevator reeked of marijuana and we were supposed to get breakfast and it was yogurt and cold cereal. The last night we were there a cockroach was crawling across the floor the 2nd and 3 rd day we were locked out of our room we had to go to the front desk and have them let us in

10

Ana E

14 Apr 2023

·

Beds and bathroom were clean. Staff was friendly at check in and check out. Was not very pleased about the breakfast options available. Cereal dispenser only had one option

4

Terry

11 Jun 2025

·

Stayed 3 nights

AC did not work, was reported day 1 of 4, nothing done and no one interested. Advertised breakfast was continental only & no milk was out 2 of 4 days. Stomping on floor above us past bedtime. No coffee maker, again reported with no response. No iron in one of two rooms.

4

Kristen

16 Jun 2023

·

Stayed 1 night

There was trash all in the pool area. They would not change the orange juice dispenser so all there was was apple juice. My daughter is autistic and I always tell hotels that and ask to be on bottom floor because she jumps up and down and squeals a lot, they said they couldn’t and that’s ok. But then went on to say she can’t be too loud…. I was very unimpressed

6

Debriana

25 Apr 2024

·

Stayed 1 night

The floors and tub had hair. The room smelled bad and the “breakfast” was only cereal, muffins & yogurt.

8

Christine

13 Oct 2024

·

Stayed 1 night

Beds were hard, but clean. No bugs. Walked around in socks and they stayed white. Only bad was breakfast. Had packets of oatmeal, yoghurt, 2 different cereals, milk, coffee and juice.

2

Matthew

29 Aug 2024

·

Stayed 2 nights

This place was terrible. The worker at the front desk didnt know how to put my card in the payment machine. She didnt even give me my ID back until i asked her. The room was dirty, the bed was stained. The bathroom light basically didnt work. The mirror was broken and poorly glued back together. The "breakfast" was watered down juice and some basic pastries. By for the worst experience at a hotel ever.

2

mark

15 May 2025

·

Stayed 1 night

I often travel for business travel and this was the worst hotel I've ever stayed it. It was run down ,not cleaned well, holes in the blanket. They didnt have the AC on and its in the upper 90s. Smelled like people were smoking in the hotel. Glass protection for the staff and when i arrived after midnight the attendent had his shoes off and had them propped up on the counter. I wish i was making this up, I regret not walking righr back out and finding another hotel. I didnt eat their very limited contentinal breakfast out of fear. Fing gross

2

Ravimaran

28 Jul 2024

·

Stayed 1 night

The hotel smells!! The room they gave me reeked with cigarette smoke but they gave me another room which was perfumed with air refresher to mask other smells. Coffee for breakfast was not coffee...it looked like it but not coffee.

6

Anderson

29 Mar 2024

·

Stayed 2 nights

The hotel was very clean and easily accessible. I was just disappointed with what they call breakfast. There is basically coffee, tea, yogurt, those wrapped muffins and cereal.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$66
February	US$70
March	US$74
April	US$76
May	US$76
June	US$84
July	US$74
August	US$66
September	US$67
October	US$64
November	US$69
December	US$70

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $69	10 $67	11 $72	12 $73
13 $68	14 $68	15 $68	16 $68	17 $68	18 $73	19 $73
20 $68	21 $68	22 $68	23 $68	24 $68	25 $73	26 $73
27 $68	28 $68	29 $68	30 $68

Su	Mo	Tu	We	Th	Fr	Sa
				1 $68	2 $73	3 $73
4 $68	5 $68	6 $68	7 $68	8 $68	9 $71	10 $71
11 $72	12 $72	13 $74	14 $74	15 $75	16 $71	17 $71
18 $72	19 $72	20 $72	21 $72	22 $72	23 $81	24 $81
25 $72	26 $72	27 $72	28 $72	29 $72	30 $81	31 $81

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