Name: Mercure Oxford Eastgate Hotel
Address: The High Street, Oxford, England, United Kingdom, Oxford, Oxfordshire, United Kingdom
Rating: 7.63

Guest reviews

7.6

Good

Based on 1,522 verified reviews

Who stays here?

Business

23%

Couple

40%

Family

17%

Group

10%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

Reviews of Mercure Oxford Eastgate Hotel highlight a very central, walkable location and generally friendly staff, but also frequent complaints about hot rooms with inconsistent or absent air conditioning, noise from thin walls or streets, and dated or tired areas.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Valerie Margaret

17 Apr 2026

·

Stayed 2 nights

Our room was quite small with a small window and a bit dark. Staff were always helpful and cheerful.

8

Zeena

1 Apr 2026

·

Stayed 4 nights

I wasnt in the main building which wasnt an issue Cleanliness was the major issue i had with my room as it was very dusty in certain parts. Whilst i was in the shower, i found water leaked from the front (soaking the bathroom floor). The lift didnt work upon my arrival, which was an inconvenience with my luggage.

6

Emanuela

29 Mar 2026

·

Stayed 2 nights

The first room smelled as if someone had smoked. I asked for a room change and I was immediately accommodate. The staff was professional. The room where I stayed was clean. As you enter the property there was a smell of toilet, which not the best welcoming sign.

6

karen

29 Mar 2026

·

Stayed 1 night

Value for money hotel. Perfect location close to city centre. Kind and friendly staff. Room was very small with a view of a brick wall but ok if you just wanted a room to sleep in. Clean but could do with a little more attention the detail in places. Very comfortable bed and good shower with nice toiletries. Room also had a fan, fridge, kettle which was useful. Good breakfast selection, issue with hot food was quickly resolved when highlighted to staff. Overall it was good value and I would stay again.

8

Sara

26 Feb 2026

·

Stayed 2 nights

Great location, extremely friendly staff and all issues solved efficiently. Room was rather small.

The High Street, Oxford, England, United Kingdom

Location

With a stay at Mercure Oxford Eastgate Hotel, you'll be centrally located in Oxford, steps from University of Oxford and 13 minutes by foot from Thames River. This hotel is 9.2 mi (14.8 km) from Blenheim Palace and 13.5 mi (21.7 km) from Bicester Village.

University of Oxford(0.1 Miles)

Merton College(0.1 Miles)

University College(0.1 Miles)

Magdalen College(0.1 Miles)

St Edmund Hall(0.1 Miles)

Examination Schools(0.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of GBP 20 per night. Parking is limited and height restrictions apply.

A buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee of approximately GBP 15.95 per person.

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

The property offers step-free entrances and wheelchair-accessible facilities. Additional details on specific accessibility features are not provided.

The hotel is centrally located in Oxford, just steps from the University of Oxford and approximately 12 minutes by foot from New Theatre Oxford. It is 0.7 miles from the Thames River and 9.2 miles from Blenheim Palace.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The property offers rollaway beds for a fee of GBP 30 per night, and advance request or confirmation is required. Information on cribs is not provided.

Mercure Oxford Eastgate Hotel

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Mercure Oxford Eastgate Hotel.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Mercure Oxford Eastgate Hotel