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Hilton Garden Inn Columbus/Polaris - Image 1
Hilton Garden Inn Columbus/Polaris - Room
Hilton Garden Inn Columbus/Polaris - Room
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Hilton Garden Inn Columbus/Polaris - Restaurant

Hilton Garden Inn Columbus/Polaris


Amenities

  • Laundry service

  • Elevator / Lift

  • Multilingual Staff

  • Safe-Deposit Box

  • Luggage Storage

  • Express Check-In/Check-Out

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Property description

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Hilton Garden Inn Columbus/Polaris, guests frequently praise the friendly staff, overall cleanliness, and convenient location near shopping and dining, while recurring critiques cite pool closures, noticeable noise, and inconsistent maintenance or housekeeping that affect select stays.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Dated

Service

Friendly

Location

Convenient

Dining

Limited

Was this helpful?

8

Alissa

IAN-logo

3 weeks ago

·

Stayed 1 night

Nice buffet and room was clean. Did have noisy refrigerator but not terrible.
Nice buffet and room was clean. Did have noisy refrigerator but not terrible.

10

Curt

IAN-logo

23 Mar 2026

·

Stayed 1 night

Convenient off highway location with many restaurants within walking distance
Convenient off highway location with many restaurants within walking distance

6

Kim

IAN-logo

23 Mar 2026

·

Stayed 1 night

Check in was easy. Breakfast was too expensive
Check in was easy. Breakfast was too expensive

4

Lindsey

IAN-logo

7 Mar 2026

·

Stayed 1 night

*theft/vadalism* please read before you stay. Hallways were dirty. Trash everywhere outside the property. Our vehicle as well as 6 others had the windows busted and broken into The hotel didn’t notify anyone their vehicles were broken into. Rather waited until the police showed up 6 hours later to get reports. The staff was very nonchalant nor were they helpful and just said the property was not responsible and it happens all the time.
*theft/vadalism* please read before you stay. Hallways were dirty. Trash everywhere outside the property. Our vehicle as well as 6 others had the windows busted and broken into The hotel didn’t notify anyone their vehicles were broken into. Rather waited until the police showed up 6 hours later to get reports. The staff was very nonchalant nor were they helpful and just said the property was not responsible and it happens all the time.

6

Cassandra

IAN-logo

1 Mar 2026

·

Stayed 1 night

Staff were excellent especially Amy! There was no venting in the bathroom and mold on the ceiling, I was not aware the hot tub was down until after check in. There were no towels in pool area.
Staff were excellent especially Amy! There was no venting in the bathroom and mold on the ceiling, I was not aware the hot tub was down until after check in. There were no towels in pool area.

8535 Lyra Dr, Polaris, Columbus, Columbus (and vicinity), Ohio, United States of America

Location

With a stay at Hilton Garden Inn Columbus/Polaris, you'll be centrally located in Columbus, a 2-minute drive from Polaris Fashion Place and 14 minutes from Ohio State University. This hotel is 8.9 mi (14.2 km) from Columbus Zoo and Aquarium and 10 mi (16.1 km) from Easton Town Center.

Magic Mountain Fun Center(0.3 Miles)

Polaris Fashion Place(0.5 Miles)

Topgolf(1.3 Miles)

Sharon Woods Park(1.7 Miles)

OhioHealth Westerville Medical Campus(2.6 Miles)

Highbanks Metro Park(2.6 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, self-parking is available on-site and is free of charge. However, parking is limited and is uncovered.


Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee, which ranges from approximately USD 5.00 to 14.00 per person.


Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.


The hotel offers several accessibility features including elevators, wheelchair-accessible facilities, a wheelchair-accessible registration desk, and a wheelchair-accessible pool. There are also handrails in stairways and a stair-free path to the entrance.

The hotel is centrally located in Columbus, within a 15-minute drive of Ohio State University and the Greater Columbus Convention Center. It is approximately 0.5 miles from Magic Mountain Fun Center and 0.8 miles from Polaris Fashion Place.


Yes, the hotel features an indoor pool. However, the pool is closed on Tuesdays through Saturdays, and also on Mondays and Sundays.


Yes, children are welcome at the hotel. There is no specified minimum age for children to stay for free.


The hotel does not specify information about the availability of extra beds or cribs. It is advisable to contact the property directly for any requests regarding additional sleeping arrangements.


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