Name: Sleep Inn Northlake
Address: 6300 Banner Elk Drive, Charlotte, North Carolina, United States of America, Charlotte, North Carolina, US
Price range: US$73–US$114 per night
Rating: 7.43

What guests think

Sleep Inn Northlake draws praise for friendly, helpful front desk staff, generally clean, quiet rooms with comfortable beds, and a convenient location just off I-77 near restaurants, making it a solid option for short stays.

However, several guests note compact rooms and dated decor. Facilities feedback is mixed, with recurring pool cleanliness or access issues and occasional complaints about limited parking and ice machines. Breakfast quality and variety range from tasty to poor. Expect a budget friendly stopover with modest space.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is an indoor, heated pool, but multiple reviews report poor cleanliness or limited access; a few found it convenient. Parking can be tight, and some ice machines were out or only available on certain floors.

Related guest reviews

2

Nicole

25 Feb 2024

·

Stayed 4 nights

This place is ok for a trucker, but not for visiting family. This place accepts dogs but there are literally 2 little spots of grass for them. There were down power lines in the back yard. Also if you’re going for the heated pool like I did, DONT. If I could put pictures of the turds I found in the pool I would! Human feces in the pool. We had to clean our own rooms as instructed by the front desk. The maids didn’t speak English so getting a garbage bag or towels was a game of charades. The staff was friendly but the property was not. the room had holes in the curtains and the tv was a 27 inch. My autistic brother and I came to NC to visit my nephew and relax in the hotel and watch movies. I would never stay there again!

8

JESSICA

2 Jun 2024

·

Stayed 1 night

Room was nice and clean but room and bathroom was very small. Front desk lady was amazing and very helpful. The parking lot had a lot of people just hanging out- we came back late from concert around 1am and there were about 20 people just sitting in parking lot- little stetchy.

8

Ashlee

22 Jan 2025

·

Stayed 3 nights

Spent the weekend for a cheer competition. Breakfast was a little boring, but we never went hungry. Only had one issue with the cleanliness of the pool but the front desk employee was very helpful and apologetic. Beds are comfortable, rooms and common areas are clean.

8

Lee

29 Jul 2024

·

Stayed 2 nights

Everything thing was good only thing that was wrong was ice machine was outta ice or something

8

KEVIN

31 Dec 2023

·

Stayed 3 nights

No ice machine on 2nd floor. Had to walk to lobby. Otherwise, my stay was great. Oh and maybe some meat for breakfast.

6

uta

11 Mar 2024

·

Stayed 1 night

Terrible breakfast with very few options. Swimming pool was tiny, dirty, and used by a swim school most of the time we were there. Room was fresh and clean and the older lady at the front desk was very sweet and kind, but we likely won't stay here again.

10

Cheryze

28 Jul 2023

·

Stayed 7 nights

I love the idea of being able to control room temperature. The heated pool

10

William

4 Aug 2024

·

Stayed 2 nights

Convenient indoor pool

10

James

17 May 2025

·

Stayed 1 night

Everything was excellent. Only negative there was not enough parking

8

Erica

23 Feb 2025

·

Stayed 1 night

I like the quietness. The staff was friendly. The only thing I didn't like was they didn't clean their pool

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Cleanliness

Many guests describe rooms and common areas as clean, but others report issues like dirty linens, lingering smoke or mildew odors, damp carpets, and an occasional bug. Overall cleanliness feels inconsistent across stays.

Related guest reviews

10

Wayburn

18 Jul 2025

·

Stayed 1 night

very clean

8

Bahareh

15 Jun 2024

·

Stayed 1 night

It was relatively a good place to stay, but there was a bug in the bed

2

Maria

29 May 2025

·

Stayed 1 night

Sheets were dirty, bathroom door was filthy. The hotels claims to be non-smoking and I signed an acknowledgement but the room reeked like cigarette smoke. The air conditioning started to vibrate making such a strong noise I had to turn it off because it would not let us sleep. Horrible experience. I opened a claim with Expedia.

8

Ashlee

22 Jan 2025

·

Stayed 3 nights

Spent the weekend for a cheer competition. Breakfast was a little boring, but we never went hungry. Only had one issue with the cleanliness of the pool but the front desk employee was very helpful and apologetic. Beds are comfortable, rooms and common areas are clean.

8

Holli

3 Dec 2023

·

Stayed 1 night

Our only complaint is the room angels heavily of cigarette smoke. We had to go buy air freshener. Rooms were clean, beds were comfy, pillows were nice, and the location is good.

6

Jazmin

2 Aug 2024

·

Stayed 1 night

Was very dated, mattress and sheets were uncomfortable. The hotel had a stale smell.

4

Katherine

25 May 2024

·

Stayed 1 night

Carpet in room was damp, room smelled musky and like mildew upon entry a/c was not on. They must have just shampooed the carpets due to it being a dog friendly room. Staff was friendly and property was clean. Beds were comfy.

10

edwin

24 Jan 2025

·

Stayed 1 night

Nice quiet, clean what more could you need?

10

Eric

15 Dec 2025

·

Stayed 1 night

Front desk clerk was friendly and super helpful. I had mistakenly booked my stay for the wrong night and he went out of his way to remedy the situation. Room was spotless and very comfortable. The stay was well worth more than what I paid.

8

Amaris

17 May 2025

·

Stayed 1 night

Room and bathroom was clean, no sight of bugs, everything worked properly. Would return again. If you’re a simple person this would work for you.

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Rooms

Beds are widely described as comfortable and rooms are quiet, but several guests found the rooms and bathrooms very small and some decor tired or dated.

Related guest reviews

6

Kelvin

28 May 2024

·

Stayed 3 nights

This property is not suited a family stay, Only big enough for two people max. Rooms are very small. Close to interstate make travel easy. Overall its ok for a short stay

8

JESSICA

2 Jun 2024

·

Stayed 1 night

Room was nice and clean but room and bathroom was very small. Front desk lady was amazing and very helpful. The parking lot had a lot of people just hanging out- we came back late from concert around 1am and there were about 20 people just sitting in parking lot- little stetchy.

10

Tamara

28 Oct 2024

·

Stayed 1 night

The bed was so comfy and the rooms were clean. Thank you

6

Shelley

12 Nov 2025

·

Stayed 1 night

The room appeared tired and in need of an update.

10

Tammy

16 Nov 2024

·

Stayed 1 night

This property was very nice! It was just what I needed after a long day of traveling and needing to get a good nights sleep to continue driving the next day! Sleep Inn did not disappoint. Comfortable and clean. I would definitely stay here again.

8

Nicki

24 Dec 2023

·

Stayed 1 night

I liked that it was clean. Parking was easy. Check in and check out was quick. It was quiet at night, and I slept well. Only negativity is that the door handle to our room was loose and made me question how safe it was. I would stay here again though.

6

Jazmin

2 Aug 2024

·

Stayed 1 night

Was very dated, mattress and sheets were uncomfortable. The hotel had a stale smell.

10

Allegra

11 Feb 2024

·

Stayed 1 night

Super friendly staff. Very comfortable bed. Quiet. Good breakfast. Great!

8

Nicole

21 Feb 2024

·

Stayed 1 night

Quiet

6

Monique

30 Jul 2024

·

Stayed 3 nights

The rooms were really small and they only had double and single full size bed.. a hotel manager was very nice he allowed us to cancel our reservation because the room was too small

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Service

Front desk staff are repeatedly praised as friendly, helpful, and accommodating, though there are occasional complaints about limited staffing, slow deposit refunds, and no on site maintenance at times.

Related guest reviews

4

Shirley

1 Feb 2024

·

Stayed 1 night

Was poor about this hotel is that it’s not the hotel itself it’s the guy that works in the morning they tell you it takes 14 days to get your deposit back when it only took them one second to take it off your card

10

Amanda

23 Jun 2024

·

Stayed 1 night

My stay was very pleasant! I was frustrated when I checked in but Ms. Patty was very polite and helped me. She smiled and reassured me that everything would be alright! I really appreciated her hospitality and concern for my issue. Thank you Ms. Patty! If I were to visit the area again. I would stay at the same hotel because of Ms. Patty.

10

Lar-Shella

11 May 2025

·

Stayed 1 night

The lady at the front desk was wonderful. We shared a laugh about my last name

10

Dynasti

19 Jul 2024

·

Stayed 1 night

Tonya the front desk agent was amazing

2

Frederick

19 May 2025

·

Stayed 2 nights

The toilet was clogged and no on site maintenance to address the issue. There were also no available rooms to move my family to. I ended up leaving early and found a better hotel 20 minutes away. I will never spend my hard earn money at Sleep Inn.

8

Ashlee

22 Jan 2025

·

Stayed 3 nights

Spent the weekend for a cheer competition. Breakfast was a little boring, but we never went hungry. Only had one issue with the cleanliness of the pool but the front desk employee was very helpful and apologetic. Beds are comfortable, rooms and common areas are clean.

10

Scott

24 Feb 2024

·

Stayed 3 nights

Friendly staff, very clean rooms, near places to eat.

10

Allegra

11 Feb 2024

·

Stayed 1 night

Super friendly staff. Very comfortable bed. Quiet. Good breakfast. Great!

10

Eric

15 Dec 2025

·

Stayed 1 night

Front desk clerk was friendly and super helpful. I had mistakenly booked my stay for the wrong night and he went out of his way to remedy the situation. Room was spotless and very comfortable. The stay was well worth more than what I paid.

10

Angela

12 Dec 2023

·

Stayed 1 night

Front desk was friendly and extremely helpful and understanding

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Location

Conveniently located just off I-77 with restaurants and stores nearby, and many found it quiet. A few reviews mention late night activity in the parking area affecting perceived safety.

Related guest reviews

10

Nicole

16 Mar 2024

·

Stayed 1 night

Right off Interstate 77

10

Faith

28 May 2024

·

Stayed 2 nights

The front desk staff was very nice and greeting we had a wonderful time at the hotel. The room was very clean and comfortable. It was also in walking distance to a couple restaurants and a gas station and pretty close to everything in surrounding areas to where we weren't having to drive super far.

10

Jamie

3 Jan 2024

·

It was in a quiet area but a few places to eat in walking distance and a gas station right there before going back on the main road. Right off the main highway and was very clean! Their sausage gravy and biscuits for the breakfast was excellent!

10

The SoSo

30 Jul 2025

·

Stayed 2 nights

Clean quiet stores near by

8

Nicki

24 Dec 2023

·

Stayed 1 night

I liked that it was clean. Parking was easy. Check in and check out was quick. It was quiet at night, and I slept well. Only negativity is that the door handle to our room was loose and made me question how safe it was. I would stay here again though.

10

Leonid

6 Dec 2024

·

Stayed 1 night

Nice and safe

10

Annah

3 Apr 2025

·

Stayed 1 night

Great hotel. Restaurants are close and very close to the highway.

10

Shanda

17 Sept 2025

·

Stayed 2 nights

The property was close to eateries and to my family. The staff was ok, I placed my order on line. It stated that the total cost was the amount with taxes etc.. There was an additional $150.00 charge for a refundable deposit. That is my only complaint.

4

Nancy

7 Aug 2024

·

Stayed 1 night

The room smelled like a wet dog. We were in staying in a pet approved room, but most hotels I’ve stayed in with my Yorkies don’t smell bad. Some teenagers got in through the back door and were beating someone up. The police had to be called. I DID NOT FEEL SAFE ALL NIGHT. There was a very loud man down the hallway who was talking very loudly about his drugs. I would never stay there again. The parking lot was full of rigs so I think it caters to truckers.

8

Diane

27 Apr 2024

·

Stayed 1 night

Great location just off the highway. Comfortable bed. Pleasant staff. Average breakfast but great it’s included. Quick in and out to continue on trip. It even had a pool. It was too late for us to use it after dinner and a long trip. We would definitely stay here again on our next trip South/North if the timing is right. The price is reasonable compared to hotels South of Charlotte. No complaints.

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Dining

Breakfast feedback is mixed: some enjoyed it or specific items, while others found it average, boring, or with limited variety. It is included and generally adequate for a quick start.

Related guest reviews

10

Jamie

3 Jan 2024

·

It was in a quiet area but a few places to eat in walking distance and a gas station right there before going back on the main road. Right off the main highway and was very clean! Their sausage gravy and biscuits for the breakfast was excellent!

8

Ashlee

22 Jan 2025

·

Stayed 3 nights

Spent the weekend for a cheer competition. Breakfast was a little boring, but we never went hungry. Only had one issue with the cleanliness of the pool but the front desk employee was very helpful and apologetic. Beds are comfortable, rooms and common areas are clean.

6

Pablo

19 Jul 2024

·

Stayed 4 nights

Lack breakfast variety

8

KEVIN

31 Dec 2023

·

Stayed 3 nights

No ice machine on 2nd floor. Had to walk to lobby. Otherwise, my stay was great. Oh and maybe some meat for breakfast.

10

Richard

24 May 2024

·

Stayed 1 night

We stayed one night before driving to Gatlinburg. Our beds were very comfortable with good pillows. The shower worked well and I was grateful for the small tube of conditioner since I somehow hadn’t packed any. The included breakfast wasn’t the greatest but it was still appreciated . We would stay there again.

10

Allegra

11 Feb 2024

·

Stayed 1 night

Super friendly staff. Very comfortable bed. Quiet. Good breakfast. Great!

6

uta

11 Mar 2024

·

Stayed 1 night

Terrible breakfast with very few options. Swimming pool was tiny, dirty, and used by a swim school most of the time we were there. Room was fresh and clean and the older lady at the front desk was very sweet and kind, but we likely won't stay here again.

10

Aidan

11 Dec 2023

·

Stayed 1 night

This was the perfect hotel for my needs. First off, I was wowed by how many stories the Sleep Inn Northlake had. I requested a top-floor (fifth) room because I’m a light sleeper, and Patti at the front desk immediately put me in one. She was very friendly and got me checked in quick. I was in town for Carowinds WinterFest and wanted to stay somewhere on the way back closer home - this hotel was perfect for that, while avoiding all the Carowinds traffic. The bed was super comfortable and room was spacious. TV worked well and great water pressure. Breakfast was super tasty and filled me up. When I am back in Charlotte for Carowinds, this hotel will definitely be first on my list.

10

Diane

23 Aug 2023

·

Stayed 1 night

The staff was friendly and helpful The facility was clean. Breakfast was good.

8

Diane

27 Apr 2024

·

Stayed 1 night

Great location just off the highway. Comfortable bed. Pleasant staff. Average breakfast but great it’s included. Quick in and out to continue on trip. It even had a pool. It was too late for us to use it after dinner and a long trip. We would definitely stay here again on our next trip South/North if the timing is right. The price is reasonable compared to hotels South of Charlotte. No complaints.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$80
February	US$77
March	US$81
April	US$80
May	US$84
June	US$81
July	US$91
August	US$75
September	US$85
October	US$94
November	US$83
December	US$78

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $73	16 $77	17 $80	18 $96	19 $99
20 $82	21 $85	22 $84	23 $85	24 $86	25 $99	26 $107
27 $84	28 $85	29 $85	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
				1 $88	2 $101	3 $104
4 $86	5 $87	6 $87	7 $87	8 $91	9 $105	10 $107
11 $93	12 $86	13 $87	14 $87	15 $87	16 $105	17 $107
18 $86	19 $87	20 $87	21 $87	22 $87	23 $112	24 $114
25 $86	26 $86	27 $87	28 $87	29 $87	30 $96	31 $108

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 Double Bed, Accessible

Standard Double Room, 2 Double Beds

Double Room, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sleep Inn Northlake

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Prices for upcoming dates