Name: Sleep Inn Charlotte University Place
Address: 8525 North Tryon Street, University City, Charlotte, North Carolina, United States of America, Charlotte, Mecklenburg County, US
Price range: US$68–US$137 per night
Rating: 7.55

What guests think

At Sleep Inn University Place, travelers highlight a convenient location and often friendly staff, but many reviews report persistent smoke odors, uneven cleanliness, dated rooms with maintenance problems, and noise from thin walls or late-night activity.

Several guests mentioned loitering in the parking areas, occasional equipment outages like ice machines, and a pool that can be pleasant but sometimes closed. Breakfast feedback is mixed, with limited choices, items not replenished, or offerings below expectations, though some found it adequate. Overall, expect a basic, no-frills stay that trades price and location for wear and inconsistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Pool feedback is mixed—some enjoyed it, while others found it closed for maintenance. Guests noted broken or unavailable ice/vending machines and loitering in the parking areas, which affected comfort.

Related guest reviews

6

William

10 Aug 2025

·

Stayed 1 night

Our assigned room hadn't yet been housekept, so we had to go back down to the front desk with all our stuff to get a new room assignment. Also, there were some very loud guests who decided to have a party at the pool just below our room window at about 3am.

10

Jonnet Christine

17 Jun 2023

·

Stayed 3 nights

The ups were the location but the downs were the ice machine was broken and no one came to fix it

6

Bryan

1 Oct 2024

·

Stayed 1 night

The room smelled like dog pee and it smelled that way the entire night. I would never send anybody to this hotel And there were no vending machines or places to get ice

8

ASHLEIGH

19 May 2025

·

Stayed 3 nights

Satisfied with my stay! I arrived several hours early and they accommodated my early check-in, which was a life-saver since I was exhausted. The room was clean, breakfast was pretty good, and hotel was in walking distance to several food options. Only disappointment was the floors in room felt like they could've been cleaned a bit better, racks for towel was unstable, paint in room needed a proper touchup, and pool was under-maintenance. Other than that, price was very good for a weekend where most hotels were fully booked throughout town.

6

Alissa

26 Oct 2024

·

Stayed 2 nights

This property could use a face lift, while our sheets, bedding, and towels were clean the over all condition of the property displayed wear and tear. The parking lot routinely smelled of weed and became a hang out in the late hours for random people. also the walls are amazingly thin making loud neighbors even more bothersome. i cannot reccomend.

2

Chandra

16 Feb 2023

·

Stayed 1 night

Location seems to be good, but it area surrounding is scary so many people are standing in parking lot and it seems they are not staying in a hotel

4

Shannon

1 Mar 2025

·

Stayed 1 night

I was disappointed with my stay overall. There was a profuse smell of marijuana when I got out of my car and also throughout the hotel. There were people sleeping in their cars in the parking lot as well. I was looking forward to the continental breakfast, but nothing was available. The chairs were still stacked on the tables. I tried to get some ice from the lobby, but the machine didn't work. The bathroom and room was pretty clean and there was a fridge and microwave. When I got in the shower, the bar holding the handheld sprayer came off of the wall completely and the hose that was connected was black with the covering falling off.

4

Alexandria

11 Aug 2025

·

Stayed 4 nights

The carpet was so dirty that we had to go buy slippers our first night because our white socks had turned a gross shade of brown after walking on it for a couple of hours. Pretty sure there was some blood on our bathroom door. The sink was leaving from the base of the faucet. Our whole floor smelled like a mix of stale tobacco and weed smoke. But no bed bugs and it was cheap and quiet enough so sleep! Staff were nice and there was plenty of parking.

8

Jose

7 Aug 2025

·

Stayed 10 nights

Loved the place. The staff is the biggest highlight, you're not going to a fancy hotel, but the staff will make sure your stay is comfortable and it's not lacking. The pool is in an incredible condition, and the area around is filled with things to do.

10

Cherlynn

4 Jun 2023

·

Stayed 1 night

The pool was perfect and the beds were great. The sheets and towels were soft. Plenty of pillows. I would stay again. Its not a 5 star but awesome for the price.

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Cleanliness

Cleanliness is inconsistent: repeated reports of smoke odors, dirty carpets, and missed bathroom cleaning contrast with occasional mentions of clean bedding or rooms. Housekeeping lapses (e.g., leftover trash or hair) were a recurring complaint.

Related guest reviews

4

Nancy

28 Apr 2025

·

Stayed 1 night

My room stunk of smoke , the air conditioning was noisy . The pocket door for the bathroom was rotting at the bottom and filthy and I couldn’t close it . Terrible room

6

tina

26 May 2025

·

Stayed 2 nights

The bedding was clean along with the bathroom but everything else’s in the room needed wiped down. The outside of the fridge was dirty. A simple wipe down would’ve made my stay better!

8

marcenia

14 Aug 2025

·

Stayed 1 night

The process of checking in went smoothly. However my bathroom was not cleaned. There was an open soap left in the bathroom.

6

Luis

6 Oct 2025

·

Stayed 1 night

Good for 1 or 2 nights. The hotel could use some renovations, dirty carpets and stuff like that.

4

Alexandria

11 Aug 2025

·

Stayed 4 nights

The carpet was so dirty that we had to go buy slippers our first night because our white socks had turned a gross shade of brown after walking on it for a couple of hours. Pretty sure there was some blood on our bathroom door. The sink was leaving from the base of the faucet. Our whole floor smelled like a mix of stale tobacco and weed smoke. But no bed bugs and it was cheap and quiet enough so sleep! Staff were nice and there was plenty of parking.

4

Brandee

8 Apr 2025

·

Stayed 3 nights

Very dirty

4

Charlie

21 Sept 2024

·

Stayed 1 night

Room smelled like cigarettes and marijuana, cigarette ashes all over the table and in the toilet. Plug in outlets on the lamp didn’t work. Behind the night stand was disgusting

2

Lanette Rochelle

23 Oct 2024

·

Stayed 2 nights

I've stayed at a lot of hotels for work. This was asking the worst if not the worst. The property was run down and poorly maintained. There was plaster peeling everywhere. There was a molded coffee packet in the coffee maker. The property was dingy, dirty, and in need of being rehabbed. The one bright spot was the friendly and attentive staff.

6

Michelle

4 Aug 2025

·

Stayed 3 nights

The staff was VERY pleasant to work with and very professional. The bed comfort was okay but the room wasn’t cleaned well and was a little run down. The room wasn’t as insulated from noise as well as we are use to. We heard a few colorful conversations from outside. The hotel staff adequately shared their safety procedures and I think they do a great job. The hotel itself and the staff were fine. We may have just attended on a weekend with others who are just louder than we are use to.

2

Julia

13 Aug 2024

·

Stayed 1 night

We arrived late at night, around 11PM and there were guests loudly partying in the parking lot, which made me feel uneasy about parking the car near them. When we got into the room, I needed to shower but there were still curly hairs stuck to the side of the shower, so I didn't shower. I knew it hadn't been cleaned properly. The hotel furniture was falling apart, and to top it all off the fire alarm was not only unplugged but completely missing. The entire building smelled like smoke and i generally did not feel safe at this location.

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Rooms

Rooms are dated and show wear, with recurring maintenance issues such as malfunctioning doors, leaky fixtures, poor window seals, and weak AC. Noise travels easily through thin walls, though some guests found the beds comfortable.

Related guest reviews

4

Nancy

28 Apr 2025

·

Stayed 1 night

My room stunk of smoke , the air conditioning was noisy . The pocket door for the bathroom was rotting at the bottom and filthy and I couldn’t close it . Terrible room

8

Everett

13 Apr 2025

·

Stayed 3 nights

It was fine, typical of the price range. The room was relatively small but decently laid out, the shower was very large and nice, but the AC really didn't get very cold. Decently crowded, which I was a little surprised about, and the normal odd smells in the hallway, but overall, about us expected. I would stay again for the price.

6

William

2 Sept 2023

·

It was a good price for the area and convenient to PNC Pavilion, The room was small but fine for us as we were just using it for sleeping after a concert, The walls were thin enough that we could here people in the next room having sex, The bed sheets seem clean however the shower was not. There was literally soap wrapper paper laying in and around the drain, The bed was very comfortable!

8

Llewellyn

6 May 2025

·

Stayed 3 nights

Property overall in a great location great room, on the day of departure no hot water had to take a cold shower.

4

gloria

6 Nov 2023

·

Stayed 3 nights

In our room ,we heard footsteps upstair and the noises besides us. The walls are thin, and no sound barriers.

4

Daryl

22 Sept 2025

·

Stayed 1 night

Easy to find and a good location for food and activities. Comfortable bed and appliances worked well. However, the hotel is renovated old building but still showed ware that could easily be address, ie. shower lever missing, rust on metal bath surfaces, shower wand deteriorated, shower light/tub inop, a/c unit separating from the mounting. As a non-smoking establishment the smell of cigarettes was ever present in the hall and the room somewhat. I opened the window for an hour to flush the air out and I discovered a cigarette butt in the window slide track. I will consider this my last choice for future visits to the Charlotte university city area. Staff was courteous, and professional.

6

Fernando

1 Nov 2025

·

Stayed 6 nights

Was in town for a Bridge Tournament. The hotel was convenient, but was quite dated and tired. Breakfast was below average and everything in the room was quite old and in its last legs

6

Alissa

26 Oct 2024

·

Stayed 2 nights

This property could use a face lift, while our sheets, bedding, and towels were clean the over all condition of the property displayed wear and tear. The parking lot routinely smelled of weed and became a hang out in the late hours for random people. also the walls are amazingly thin making loud neighbors even more bothersome. i cannot reccomend.

8

Tanora

28 May 2023

·

Stayed 1 night

Property was ok, I wasn’t disappointed. It’s what I expected. Only thing i dont like is the thin walls. I heard everything so clearly from inside of my room. Overall decent property. Would stay again if I had too.

2

Michael

28 Oct 2023

·

Stayed 1 night

The window in room 413 would not shut. From there we could hear Chic-fil-a taking orders in the drive thru. The accommodating front desk gave us a new room...515. Again, the window would not shut. So we switched gears and booked a room at the nearby and much cleaner and nicer with shutting windows Comfort Inn. Hopefully we can get a refund from Hotels.com.

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Service

Staff are frequently described as friendly and professional. However, guests report uneven service, including slow or tense check-ins, housekeeping/towel shortages, and frustrations over deposits or refunds.

Related guest reviews

6

Charlita

11 Jul 2024

·

Stayed 1 night

The hotel is in a very good area as far as dining and shopping. The only issue I had was that there was a $50 cash deposit that I was unaware of until I checked in. Usually when paying with a credit card, that charge is added. So for anyone booking with them, just know that this charge has to be paid in cash and will be returned to you once you check out as long as your room meets the criteria.

10

Lisa

11 May 2024

·

Stayed 1 night

Staff was very nice and helpful.

8

Carmella

17 Jun 2024

·

Stayed 2 nights

The ladies that signed me in had excellent customer service. The only problem I experienced was we stayed for 2 days and wasn’t given any clean towels. It was sweltering hot out we walked everywhere and no clean towels were replaced for us . So we had to use dirty ones from the first day.

6

John

8 Sept 2023

·

Stayed 1 night

Had a disappointing stay, the room carpet was dirty and the staff was not friendly and slow

10

Steven

9 Oct 2023

·

Stayed 2 nights

Front desk service were very polite and welcoming

10

Ann

10 Aug 2025

·

Stayed 2 nights

Our stay here was great! Friendly staff, clean rooms, good breakfast, easy check in and out.

6

Ronnie

8 Oct 2023

·

Stayed 1 night

Took too long to check in

2

Elizabeth

23 Oct 2023

·

Stayed 1 night

I would rate this is as one of the worst stays ever. The property itself looks fine, it was clean and up to date. However, the staff (with the exception of one) was horrible. At check in, the woman glanced at me standing there and ignored me for a bit before finally asking how she could help me, without even looking up or in my direction. The check in process was extremely tense. She fussed at me for not letting them know I had dogs. I explained that Expedia doesn't ask you that when you make the reservation, but the hotel was listed as pet friendly. She spoke to me using as few words as possible, was curt in her communication to the point of being rude. We leave for our event around 5:30 and returned to the hotel about 9:30. It was not a late return. Everything was fine, we thought, until we had to take our elderly dog out to use the bathroom around 4:30am. At that point, some woman in jeans and a t-shirt came towards us and loudly said from down the hall, that there were complaints about our dogs barking and that we weren't supposed to leave them alone in the room. If that was the case, why would you ever book a room? I would just stay home. There is no rule on their list about leaving dogs alone in the room that I had been told. We packed our stuff and were out the door by 5am. This was a horrible stay.

10

Jennifer

16 Oct 2025

·

Stayed 1 night

My daughters liked the hotel, the only bad thing was at check in Hotels.com did NOT send the verification for room reservation/payment and it was CROWDED in a town with trafficking and my girls were NOT safe and had to wait 3 hours for their room. Also, if you could keep in mind gluten free/sugar free options that'd be great for breakfast. Great stay once they got in.

8

Jose

7 Aug 2025

·

Stayed 10 nights

Loved the place. The staff is the biggest highlight, you're not going to a fancy hotel, but the staff will make sure your stay is comfortable and it's not lacking. The pool is in an incredible condition, and the area around is filled with things to do.

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Location

Very convenient for PNC events, the University area, restaurants, and transit. Several guests felt the surroundings were sketchy late at night.

Related guest reviews

6

Bambi

19 Jul 2023

·

Stayed 1 night

We had booked this hotel because our flight was delayed overnight. There was not any hotel with vacancies closer to the airport. We had to leave the hotel at 3:00 am and there were a few people hanging around the outside. One man must have asked us for a match 3 times and looked very high. I was really surprised how many people were up at that time while we waited for our Uber.

8

Jorge

6 Jul 2024

·

Stayed 1 night

Good location around University,plenty of dining options around the hotel

8

john

31 May 2023

·

Stayed 1 night

It's convenient, close to everywhere.

10

Lavinia

23 Apr 2023

·

Stayed 1 night

Everything especially location

10

Alecs

28 Sept 2025

·

Stayed 1 night

Comfy, clean and great location for places to eat and the concert was only 2 miles away at PNC

8

Jason

8 Aug 2023

·

Stayed 1 night

Clean, affordable hotel, conveniently located. Would recommend and would stay again.

8

Steven

23 Aug 2023

·

Stayed 1 night

The location was very convenient.

2

Hannah

3 Oct 2024

·

Stayed 1 night

We didn’t even stay the night and were charged for the whole night. We asked for a nonsmoking room and the whole hotel smelled like smoke. The area of town wasn’t the best. We had our kids with us and didn’t feel safe staying there.

8

Stephanie

30 Jun 2025

·

Stayed 2 nights

ProseThe location was great the train is a short walk away there are many restaurants in walking distance also a pharmacy the breakfast was fair cons they ran out of syrup but they did have some the next morning they only had one egg option witch was scrambled no boiled also there is a Walmart shopping center a three minutedrive

8

Tonya

13 Jun 2024

·

Stayed 2 nights

The price is good but it gets a sketchy at night

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Dining

Breakfast quality and variety are inconsistent, with reports of limited choices or items not replenished and offerings that don’t match expectations. A few reviewers said it was fine or good.

Related guest reviews

8

William

3 Jun 2024

·

Stayed 5 nights

Great race stay . Good breakfast.

2

Daniel

15 Aug 2024

·

Stayed 1 night

Breakfast was terrible, little more than toast and water. Unwilling to store bags when I had an appointment which led to me having to cancel the appointment. Late checkout for a few of $50 gets you half an hour max, hardly a late checkout!

4

Luis

28 Aug 2023

·

Stayed 3 nights

If you just want a place to sleep no breakfast,because mornings crew it’s late o lazy it’s ok , don’t expect other than a bagel and minor stuff if you expect any kind of it

10

Ann

10 Aug 2025

·

Stayed 2 nights

Our stay here was great! Friendly staff, clean rooms, good breakfast, easy check in and out.

8

Kelli

5 Mar 2023

·

Stayed 1 night

I was very pleased that there were no issues with our stay, the bed was comfy and it was quiet during night hours. We had everything we needed in our room, which was tidy. We visited the dining area on our way out Sunday at 9 am and it was pretty sparse - no tea, fruit consisted of 2 clementines, and not many options (looked like it had not been replenished). We didn't eat there. Otherwise, everything was great - just if you expect a good breakfast you may be disappointed.

6

Fernando

1 Nov 2025

·

Stayed 6 nights

Was in town for a Bridge Tournament. The hotel was convenient, but was quite dated and tired. Breakfast was below average and everything in the room was quite old and in its last legs

10

Sara

14 Jul 2024

·

Stayed 1 night

Stay was fine. Check-in was ok. Room was clean. Breakfast was good.

6

Larkin

12 Oct 2023

·

Stayed 1 night

The breakfast did not match the website offering. Food ran out before breakfast time was up. It was so crowded you couldn't get between tables. When we checked in at 4pm, almost the entire hall had the doors open with dirty linens stacked outside the doors. It was creepy. The room was nice and was clean. But hotel was noisy. Floor shook. Felt uncomfortable in parking lot.

4

Shannon

1 Mar 2025

·

Stayed 1 night

I was disappointed with my stay overall. There was a profuse smell of marijuana when I got out of my car and also throughout the hotel. There were people sleeping in their cars in the parking lot as well. I was looking forward to the continental breakfast, but nothing was available. The chairs were still stacked on the tables. I tried to get some ice from the lobby, but the machine didn't work. The bathroom and room was pretty clean and there was a fridge and microwave. When I got in the shower, the bar holding the handheld sprayer came off of the wall completely and the hose that was connected was black with the covering falling off.

8

Stephanie

30 Jun 2025

·

Stayed 2 nights

ProseThe location was great the train is a short walk away there are many restaurants in walking distance also a pharmacy the breakfast was fair cons they ran out of syrup but they did have some the next morning they only had one egg option witch was scrambled no boiled also there is a Walmart shopping center a three minutedrive

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$86
February	US$88
March	US$79
April	US$81
May	US$87
June	US$79
July	US$84
August	US$87
September	US$86
October	US$88
November	US$84
December	US$82

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $71	15 $68	16 $69	17 $79	18 $75	19 $88
20 $75	21 $74	22 $84	23 $85	24 $86	25 $137	26 $122
27 $78	28 $80	29 $79	30 $80

Su	Mo	Tu	We	Th	Fr	Sa
				1 $79	2 $92	3 $107
4 $85	5 $83	6 $82	7 $82	8 $91	9 $127	10 $132
11 $120	12 $85	13 $85	14 $82	15 $85	16 $91	17 $97
18 $85	19 $84	20 $88	21 $87	22 $85	23 $97	24 $96
25 $85	26 $86	27 $84	28 $83	29 $83	30 $85	31 $85

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Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed

Standard Room, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sleep Inn Charlotte University Place

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Prices for upcoming dates