Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee, approximately CAD 7 to 15 per person.

Are pets allowed at the property?

Yes, pets are allowed in specific rooms only, with a fee of CAD 30 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms are not mentioned.

What is the location of the property in relation to key landmarks?

The property is located in Banff (Uptown District), within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. It is approximately 0.7 miles from Banff Centre for Arts and Creativity and 12.3 miles from Banff National Park.

What are the policies for guests staying with children?

Up to 2 children aged 16 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Irwin's Mountain Inn in Banff, Canada

Average nightly price at Irwin's Mountain Inn by month, last 12 months (USD)
Month	Average price
January	$110
February	$149
March	$124
April	$116
May	$215
June	$326
July	$399
August	$419
September	$427
October	$165
November	$96
December	$140

What guests think

At Irwin's Mountain Inn, travelers frequently praise the walkable Banff Avenue location and consistently friendly, helpful staff, while noting that the property and rooms feel dated with well‑worn carpets, occasional maintenance issues, and some noise between rooms and corridors.

Rooms are generally clean and comfortable with some spacious layouts and mountain views, but features like older A/C, limited outlets, firm beds, and spotty Wi‑Fi or TV come up. Facilities such as the hot tub/sauna, laundry, and on‑site restaurant are appreciated, though the hot tub/sauna can be closed and parking is tight with low clearance. Expect a straightforward, budget‑friendly stay prioritizing location and service over modern style.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Hot tub and sauna are appreciated when open, but several reviews report closures or maintenance. Parking is free yet limited with low clearance; laundry is available, the on-site restaurant is convenient, bus passes help, and the hotel is pet-friendly.

Related guest reviews

8

Johanna

Jun 2, 2025

·

Stayed 2 nights

The staff very helpful and friendly. Had free Roam passes for the bus. Clean and comfortable room. Enjoyed the spa pool and sauna.

8

Xiao

May 6, 2025

·

Stayed 2 nights

Limited under ground parking spaces.

10

Melissa

Jun 26, 2025

·

Stayed 4 nights

Irwin's was better than I expected. It's conveniently located to the central downtown area (about 7-mins walk) and even closer to the Roam hub bus stop which is especially nice since booking included a 3-day bus pass!! The staff was friendly and very helpful. There's parking on the property as well as a restaurant. Only downside was closing time for the hot tub and sauna. It gets dark round 10:30p in the summer which means longer days out hiking and exploring. Using the hot tub after would be ideal...but it closes too early. I recommend extending the time in the summer.

10

Anita

Jan 21, 2026

·

Stayed 2 nights

Nice room layout. Hot tub was wonderful.

6

Daley

Oct 31, 2024

·

Stayed 1 night

Had a great stay. However it was very noisy on the first floor when people came in at night. The hot tub area and sauna were not working when we were there as well. However the staff was very helpful and was a very easy check in!

6

Krista

Sep 23, 2025

·

Stayed 1 night

The place was fine. Service very disappointing. I booked here specifically for the dry sauna— and while it was working I was not allowed to use it because the hot tub was not working so the entire area was off limits. No offer for a discount or any sort of compensation AND I found out this had been the case for many weeks yet there was no alert on the website.

10

Carmen

Feb 16, 2025

·

Stayed 1 night

Great staff! Pet friendly. Walking distance to downtown.

10

Philippe

Apr 11, 2025

·

Stayed 5 nights

Stay was great. Rooms clean and beds comfortable. Walkable to downtown with easy free on site parking. We went to the restaurant and had the special dinner which was delicious. Our waiter was excellent and very accommodating for gluten free options. ( they have daily specials)

10

Taylor

Jun 2, 2025

·

Stayed 3 nights

The staff was amazing and it was right on the main strip so it was very convenient! The parking garage was kind of tight though and the ceiling was pretty low so that would've been good to know before arriving.

8

Stephanie

Oct 11, 2025

·

Stayed 1 night

This hotel is not the most modern but it is very clean and the staff is extremely friendly. Check in was smooth and they have parking on site if you have a moderately sized car. The bed was very comfortable and the shower was hot with good water pressure. Lots of amenities in the room …. coffee pot, coffee, ironing board, etc. They also have laundry on site.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean or spotless. Recurring complaints mention worn or stained carpets and occasional lapses like dirty linens, leftover items, or odors.

Related guest reviews

8

Ningfu

Oct 6, 2023

·

Stayed 1 night

The room is a bit dated and there’s a big stain on the bedsheet. Other than that it’s alright.

8

Perry

Nov 22, 2025

·

Stayed 4 nights

Clean room , great location !

10

Alycia

Nov 12, 2025

·

Stayed 2 nights

Everything was perfect, the room, the staff, etc. 👌

4

Hardeep

Oct 23, 2025

·

Stayed 1 night

The room was unclean with stained carpets and, most alarmingly, blood stains on the sheets. The bathroom was tiny and the view was a dismal parking lot. Cannot recommend due to the basic lack of hygiene.

4

Amber

Aug 8, 2024

·

Stayed 1 night

I hope they could do better in the cleaning part, the sink and bathroom tub was not clean.

10

Malvina

Dec 1, 2025

·

Stayed 2 nights

The room was nice and clean. Big plus in my books. Staff were very helpful. Thank you for a nice stay.

6

JESSICA

May 5, 2025

·

Stayed 2 nights

Still waiting on my refund for one of the rooms. It was disgusting. Stains all over the floor. Carpet ripped up. Huge gap at bottom of room door that we stuffed towels in it. Laundry machines were not cleaned out and had so much long and old soap caked in the machines.

6

Mike S

Oct 24, 2025

·

Stayed 1 night

Hallway carpets throughout the hotel need to be refreshed, really showing their age. All and all hotel was alright.

4

Leonard

Aug 15, 2025

·

Stayed 1 night

So run down Hall carpets disgusting Decor outdated, tired, dirty

6

Jennifer

Apr 4, 2025

·

Stayed 2 nights

The location was perfect. Can walk throughout the town. Underground parking was a definite plus! The hotel itself is dated. Could use new carpet. If you get cold easily, bring your own extra blanket! I am happy I brought my heated blanket- as they were not any extra in the room! Room was a bit dusty, old coffee pods were left in coffee pot and water from previous guests was left in ice / wine holder. Noisy at 6 am sounded like garbage trucks were racing down the streets. Paid a total of $256 for two nights- it really in our opinion -is not worth more than that per/ night-

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are functional but dated; common notes include thin walls and hallway noise, older or noisy A/C, firm beds, and occasional Wi‑Fi/TV issues. Some rooms are spacious with balconies or mountain views, but microwaves are often absent and sink placement can be odd.

Related guest reviews

8

Isabel

Jun 26, 2025

·

Stayed 1 night

Excellent attention from the staff. The AC made noises at some point at night.

6

lance

Oct 28, 2025

·

Stayed 1 night

This is an older hotel, very basic and affordable. Checkin was good no issues. Room was good for the price and no real issues other than the soap/conditioner dispenser was almost empty. The only thing that I took issue with was how faded and dirty the hallway carpets are, this could leave a bad impression on the overall hotel. Still with everything I would choose to stay here again for the same price point.

6

Alvin

Dec 23, 2025

·

Stayed 2 nights

The only real issue was the wifi... kinda sucked, especially in these days when it's just expected...

8

Iris

Jun 25, 2025

·

Stayed 5 nights

Pros: location is excellent, the service was great, view was great (I had a superior room with a balcony), and my favorite thing is they give you free bus passes for the local bus service. Their room key comes with some discounts around town, so definitely check those out! I also liked that the tub was nice and deep, so I could have a bath. Things seemed nice and clean. Cons: definitely is a bit dated on the inside (carpets, A/C, lobby), the bed and pillows are a bit firm for my liking, the A/C is loud, the TV does not have many channels. Overall, my husband and I enjoyed our stay here and would return again.

6

Jeff

May 17, 2025

·

Stayed 1 night

Rock hard beds, tiny TV with sporadic cable reception but really friendly staff

8

Mandi

Oct 6, 2025

·

Stayed 2 nights

The stay was nice. I wished the room had a microwave as food in the Banff area is quite expensive. We didn't want to eat out the whole time.

8

Lenka

Aug 16, 2024

·

Stayed 3 nights

Good location, big room. Nice staff. Parking a bit tight if you got big car. When leaving, we could leave car in car park untill 4pm, which is nice touch and very helpful. Room was next to store room, so a bit noisy at moments. Comfy bed, noisy air con- no way, we could sleep with it on. Noise regulation not followed as noisy during night - people shouting at midnight and from 5am again. Room very dated, so much potential in there.

8

Sheri

Feb 16, 2026

·

Stayed 1 night

The hotel lobby and the room were very clean and comfortable. The staff were friendly. The only negative to this day was noisy neighbors above our room

10

Linda

Nov 19, 2025

·

Stayed 2 nights

We were upgraded to a king bed room with a good view, which was lovely. The checkin staff were great. The bed was very comfortable and quiet. We would definitely stay here again.

8

Karen

Oct 27, 2025

·

Stayed 2 nights

Clean room Odd that we had a room with sink outside bathroom!!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, welcoming, and accommodating, with quick responses and occasional upgrades. A few guests reported communication or service issues, such as facility closures, billing mistakes, or missed preference notes.

Related guest reviews

10

Bonnie

Sep 25, 2025

·

Stayed 4 nights

This is a great place to stay in Banff, It is a short walk to shopping and dining. Free parking really helps. Parking is difficult in Banff. It is best to walk and this property is very close to downtown. Many great dinner options are less than a 10 min walk. Stay here. The staff is great.

10

Suzette

Jul 20, 2025

·

Stayed 1 night

Irwin’s is a great property! The location, staff and cleanliness were great. The free underground parking for small vehicles was much appreciated.

10

Bonnie

Jan 20, 2026

·

Stayed 2 nights

Emma and Raffi were wonderful in helping us check in and get settled! Very friendly and helpful people!

6

Kristie

Nov 17, 2025

·

Stayed 2 nights

The staff was ok, the rooms were very dated. Most of my outlets were not functional. We arrived early only room available was on the first floor. We agreed to wait for a room on a higher floor. When we came back again we were offered a first floor room. There were no notes of previous conversations about preferences.

10

Eugenia

Oct 14, 2025

·

Stayed 4 nights

Had an excellent experience and staff made it very pleasant, very attentive and kind. I never felt I was approaching a robot in the reception area, but a warm smile and assisted us from booking tours and food suggestion and near by areas to visit and very good tips, I would love to stay at Irwin’s again in the future

10

Jonathan

Jun 12, 2025

·

Stayed 4 nights

The staff were all very friendly and pleasant. Nothing was too much trouble for them.

6

Ashley

May 3, 2024

·

Stayed 1 night

The front desk agent tried to charge me twice for a deposit. The first time she charged me $200, then tried to charge me again for $100, but I questioned it so she caught her mistake. She also tried to get me to pay in full for my room at check in, even though it was already paid for online. She seemed like she didn’t know proper polices

8

Cat

Nov 21, 2025

·

Stayed 1 night

Front desk staff were very welcoming and efficient.

10

Christopher J.

Sep 27, 2025

·

Stayed 1 night

Excellent staff, great on site parking, located on the main strip of Banff Avenue and walkable to all the shops, slept soundly in a comfy bed too!

10

Trevor

Sep 9, 2025

·

Stayed 4 nights

Great staff. Accommodating and eager to please and meet all your needs.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

On Banff Avenue with easy walking access to shops, dining, and transit; many appreciated not needing to drive. Some noted it’s slightly away from the busiest core but still an easy walk.

Related guest reviews

10

Bonnie

Sep 25, 2025

·

Stayed 4 nights

This is a great place to stay in Banff, It is a short walk to shopping and dining. Free parking really helps. Parking is difficult in Banff. It is best to walk and this property is very close to downtown. Many great dinner options are less than a 10 min walk. Stay here. The staff is great.

8

Maranda

May 30, 2024

·

Stayed 2 nights

Great location with downtown Banff only a 10 minute walk away.

8

Perry

Nov 22, 2025

·

Stayed 4 nights

Clean room , great location !

10

Paul

Jul 27, 2025

·

Stayed 1 night

Great spot from which to explore Banff. Everything is walkable from here.

10

Wladimir

Aug 26, 2025

·

Stayed 4 nights

Excellent location.

10

Jason

Jan 23, 2024

·

Stayed 2 nights

Great location on main street. You can walk everywhere and there is a Roam bus stop right in front. Underground parking is nice. The room was clean, had what is needed and quiet.

8

Christie

Jul 11, 2025

·

Stayed 3 nights

Location was perfect, walking distance to entire downtown core

8

Charlene

Dec 7, 2023

·

Stayed 2 nights

Very convenient to walk to everything in Banff. Very quiet room.

10

Ryan Bernie

Dec 2, 2025

·

Stayed 2 nights

The hotel is easy to get to. If you have a bigger vehicle, it won't fit in the underground parking. Room is clean. Staff are very friendly. Walking distance to downtown Banff.

8

Lisa

Jan 4, 2026

·

Stayed 2 nights

Good location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Guests liked the on-site restaurant (El Toro) and some discounts; food quality is often praised. Breakfast is not included and on-site morning options are limited.

Related guest reviews

10

Daryl

May 11, 2024

·

Stayed 1 night

All the front desk staff were amazing. Linnea, Ramon, Erica, Marwen and others were as friendly a crew as ever!! Be sure to have a bite to eat right next door at El Toro, Shaggy and his staff are phenomenal as is the food. Will definitely be back!!

8

Lucie

Sep 14, 2024

·

Stayed 2 nights

We stayed at Irwin’s for 2 nights in a standard king room. The room was spacious and the bed was very comfortable. We had dinner one night at the hotel’s on-site restaurant which was very good. The property is an easy 10 minute walk into the centre of Banff. There are lots of restaurants and a supermarket in close proximity. Happy to recommend.

10

Melissa

Jun 26, 2025

·

Stayed 4 nights

Irwin's was better than I expected. It's conveniently located to the central downtown area (about 7-mins walk) and even closer to the Roam hub bus stop which is especially nice since booking included a 3-day bus pass!! The staff was friendly and very helpful. There's parking on the property as well as a restaurant. Only downside was closing time for the hot tub and sauna. It gets dark round 10:30p in the summer which means longer days out hiking and exploring. Using the hot tub after would be ideal...but it closes too early. I recommend extending the time in the summer.

10

LAWRENCE

Nov 5, 2025

·

Stayed 7 nights

My husband and I stayed there for our anniversary. We spent a week with these wonderful people and the room was spotless. It faced the mountains, was large and well appointed. The service was the best with kind caring staff. The Mexican food was tasty and inexpensive with our 15% off as guests at the hotel.

8

Michelle

Sep 30, 2025

·

Stayed 1 night

Beautiful landscaping & convenient walk to shops & dining. Helpful staff. Good size, clean room. No breakfast on site except Mexican restaurant.

10

Philippe

Apr 11, 2025

·

Stayed 5 nights

Stay was great. Rooms clean and beds comfortable. Walkable to downtown with easy free on site parking. We went to the restaurant and had the special dinner which was delicious. Our waiter was excellent and very accommodating for gluten free options. ( they have daily specials)

8

Wendy

Apr 11, 2025

·

Stayed 3 nights

The staff were great. Easy check in. Room was clean and beds comfortable. We went to the restaurant for the chateaubriand dinner special for two. It was delicious and our waiter was excellent and very accommodating for gluten free requests.

8

Marie

Oct 31, 2024

·

Stayed 2 nights

Nice and quiet and close to restaurants near by , friendly staff , has a restaurant on site which was very good .

10

Arlena

Apr 21, 2025

·

Stayed 2 nights

Good on site restaurant. Good location

8

Nivedita

Aug 7, 2024

·

Stayed 1 night

excellent location. Property is old but rooms were clean. Decent breakfast

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $81	2 $83	3 $77	4 $77	5 $86	6 $106	7 $289
8 $76	9 $77	10 $83	11 $88	12 $89	13 $106	14 $121
15 $77	16 $77	17 $77	18 $77	19 $77	20 $112	21 $125
22 $83	23 $83	24 $92	25 $83	26 $76	27 $106	28 $112
29 $77	30 $77

Su	Mo	Tu	We	Th	Fr	Sa
		1 $77	2 $77	3 $77	4 $112	5 $123
6 $77	7 $77	8 $77	9 $77	10 $83	11 $118	12 $192
13 $77	14 $77	15 $77	16 $77	17 $77	18 $160	19 $160
20 $154	21 $154	22 $160	23 $178	24 $233	25 $258	26 $607
27 $258	28 $258	29 $249	30 $249	31 $508

Irwin's Mountain Inn

Prices for Irwin's Mountain Inn

Monthly average prices

About this property

Location

Room options

Superior Room, 2 Queen Beds, Balcony

Standard Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Standard Room, 1 King Bed

Superior Room, 1 King Bed, Jetted Tub

Superior Queen Room with Sofabed

Superior Suite, 2 Bedrooms

Guest reviews of Irwin's Mountain Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Irwin's Mountain Inn

Considering this hotel for your Banff trip?

Prices for upcoming dates