Name: Best Western Decatur Inn
Address: 600 W Hale Ave, Decatur, Texas, United States of America, Decatur, Texas, US
Price range: US$82–US$155 per night
Rating: 8.67

What guests think

Across recent reviews, Best Western Decatur Inn is praised for friendly, accommodating staff, generally clean, comfortable rooms, quiet stays, and a convenient location near the highway and dining, with many guests finding it good value and easy check-in helpful.

Ongoing remodeling is noted in multiple reviews, bringing unfinished areas, occasional noise, and construction materials that at times reduced parking availability. Several guests reported water or hot water outages and uneven upkeep, with some rooms having odors, worn carpets, or pests. Facilities such as the indoor pool and hot tub drew mixed feedback, including closures or cold water, and breakfast ranged from good and well stocked to basic or poorly maintained. Expect a budget stay with friendly service and convenient access, but check renovation and amenity status if these matter.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an indoor pool and hot tub, but several guests reported closures or cold water; free parking is available, though construction and limited space occasionally made it tight. Remodeling is ongoing in parts of the property.

Related guest reviews

6

Marcial E

3 Feb 2025

·

Stayed 2 nights

Swimming pool closed

8

Amelia

14 Nov 2024

·

Stayed 2 nights

Hot tub needs repair. Decent hotel. Friendly staff.

10

Harold

11 Oct 2025

·

Stayed 1 night

The hot tub actually worked

6

Carolyn

10 Nov 2025

·

Stayed 2 nights

The motel is under remodeling. It was very clean, the beds were great. I would recommend finishing a room before it was rented. We lay down to rest and a man walked into our room even tho the door was locked. It was a worker. There was no refrigerator but after we ask, they brought one. There was no telephone in the room, no ice bucket, no toilet paper holder. Staff was nice.

6

Lori

9 Sept 2024

·

Stayed 4 nights

Great place just lacked truck & trailer parking, along with the clear communication that it was limited at best

8

isaac

19 Jun 2024

·

Stayed 2 nights

The parking lot was a little bit too small

10

Shirley

15 Nov 2024

·

Stayed 2 nights

Loved it here. Had 4 rooms for a wedding. Indoor pool was so much fun.

4

Jamie

3 May 2025

·

Stayed 1 night

The pool was cold and the hot tub was as cold as the pool. We chose this property specifically for the indoor pool, I had 2 disappointed kids who had been in the car all day. I left at 9:20am and there was no coffee available.

10

Joanne

17 Mar 2025

·

Stayed 3 nights

This was a wonderful place to stay It smelled so good and clean Only thing was hot tub did not work first night Then was open only until 9 We needed to use it after a strenuous day But we worked around it Wonderful place to stay We would definitely stay again

10

Christi

5 May 2024

·

Stayed 2 nights

Hotel is centrally located and driver friendly. Accommodations were great! Pet friendly, my little fur baby want scared at all. Rooms are spacious and beds comfortable. Coffee bar in lobby well stocked with good variety. Indoor pool/hot tub area very clean and inviting. FREE breakfast was delicious! Staff very friendly and helpful.

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Cleanliness

Cleanliness feedback is mixed: many found rooms very clean, while others reported stained carpets or linens, lingering odors, pests, and areas needing deeper cleaning or repair.

Related guest reviews

4

Jacqueline

27 Jul 2025

·

Stayed 1 night

Carpet was filthy. Guests should never be booked into a room with such aweful carpet. It was GROSS! The tv also had white spots burned into the screen. Very disappointing stay in a hotel with an otherwise acceptable reputation.

10

Jackie

15 Nov 2025

·

Stayed 1 night

The whole place was very clean. The staff was very kind and friendly.

2

Julie

29 May 2025

·

Stayed 3 nights

Our room was filthy and obviously had been "used". Soap was used, bed disheveled, iron + out, dirty, stuff in fridge, and the manager told us to "Go somewhere else" when we alerted the front desk. I was traveling with a special needs adult and that was not an option. They would not give me the one room they had left.

4

Dayla

17 Mar 2024

·

Stayed 1 night

Property is in need of updating. Carpet is stained in the rooms and needs replaced. Towels are stained. I found leftover feces on the toilet paper in my room and brought it to the attention of the front staff only to be asked if I needed more toilet paper. Just a small “Oh sorry about that”. We did not stay for breakfast. I would not recommend.

6

Samantha

30 Oct 2024

·

Stayed 2 nights

The staff was wonderful! Super friendly & anytime I saw them they greeted me with a smile & asked how I was doing. I had reserved two rooms one for myself & one for my parents. Because I had booked them both at the same time i assumed they would be on next to one another. We were placed on separate floors. No biggie but what if I had children with me & we were separated. Both rooms smelled musty like animal urine & we’re visibly stained & dirty. My room was on the third floor room 307 & the carpets were filthy & covered in spots. There were dead roaches under the sink, in the “closet” area and the bathroom. The room reeked of dog piss. The walls were dirty & the paint job they did to touch up areas was awful & didn’t match.

8

isaac

23 Jul 2025

·

Stayed 2 nights

My family got bed bugs bites

4

Pamela

24 Jan 2024

·

Stayed 1 night

Seriously in need of deep cleaning. I took pictures in case management wanted to see the layers of stuff not cleaned: Like hairs on the floor bathroom (not mine), edges of rug had months of dust. The stainless steel cover to tissue box, bathroom door knob and toilet paper holder had not been wiped down in a long time-water spots, goopy, smeared -just yuk! When the morning sun came in and lit up the microwave and frig door, it was obvious that those too had not been wiped down, as was the same for other areas. The only good thing was the kind people that worked there. I wished I had noticed before I had retired for the night. The carpet in room needed a cleaning and just waiting for elevator showed lack of maintenance like paint on door jams inside and out. No surprise that the entrance door also had electronics that were broken. I have pictures of room if management wishes to contact me. I informed them at the desk and got an apology. I was highly disappointed with this given the Wyndham brand hotel and have no idea how they could have possibly scored so high on reviews.

10

Riley

31 Mar 2024

·

Stayed 1 night

Spotless hotel that is very well run! Surprising value for the money!

4

William

8 May 2025

·

Stayed 1 night

Overall the property is in a great location and enjoyable. However, when my wife pulled back the covers on the bed, there was a stain in the sheets. Disgusting!

10

Jennifer

12 Jun 2024

·

Stayed 1 night

Front desk was friendly. Property and room were exceptionally clean. Room & bed were great with fluffy pillows. Shower was hot and so was breakfast!! Will definitely stay here again.

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Rooms

Guests often describe rooms as comfortable, quiet, and sometimes spacious, though some noted small or flat pillows, firm mattresses, dated features like small TVs, and occasional noise or loud AC.

Related guest reviews

10

Brenda

27 Jan 2024

·

Stayed 1 night

I have absolutely no complaints other than pillows being too flat. Check-in was great. Room was very spacious. Bed was soooo comfortable. Pillows could be more firm.

6

Samantha

21 Jul 2025

·

Stayed 2 nights

All was well with the exception of the bed and pillows. The pillows were small enough to be decorative, and I left with a crook in my neck. The beds were very hard and not the best. Ac was very loud and noisy.

10

Judy

25 Aug 2024

·

Stayed 1 night

Good place to stay. Staff very good. Room very clean and comfortable. Will be back.

10

Cindy

17 Aug 2025

·

Stayed 2 nights

Good room on bottom floor. Comfortable bed. Nice and clean. Breakfast was a typical breakfast nothing special. Nice to be able to walk to many eating places.

8

RONALD

14 Aug 2024

·

Stayed 1 night

Room was very clean and comfortable except that the carpet was badly damaged near the bathroom and should’ve been replaced (room 219). Other than that, everything was perfect than the front desk lady (an older woman) was wonderful.

10

Marla

26 Jan 2025

·

Stayed 1 night

The room was comfortable and quiet.

10

Diahelo Liyah

4 Apr 2025

·

Stayed 2 nights

I loved my stay at this hotel. The beds are comfortable,the staff is super friendly and helpful.

10

Roger

4 Jul 2024

·

Stayed 1 night

Beautiful hotel, large rooms

8

Tammy

13 Oct 2024

·

Stayed 2 nights

Definitely needs to have bigger tv in rooms. Room was clean but beds weren’t the most comfortable.

10

Megan

30 Mar 2024

·

Stayed 1 night

Comfortable and quiet

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Service

Service is frequently praised as friendly, helpful, and efficient, with smooth check-in mentioned; however, a minority reported unresponsive or unfriendly front desk interactions and occasional reservation or follow-up issues.

Related guest reviews

8

Kari

9 Oct 2025

·

Stayed 1 night

Receptionist was excellent!

10

Janak

20 Nov 2025

·

Stayed 1 night

Clean room, helpful staff.

10

Jackie

15 Nov 2025

·

Stayed 1 night

The whole place was very clean. The staff was very kind and friendly.

8

Robert M

22 Mar 2025

·

Stayed 1 night

Overall, the room was clean and comfortable. Front desk staff was friendly and efficient. The online check-in process saved time, so all I had to do when I arrived was show ID and they handed me the key. My only complaint was that there were a couple of minor maintenance issues with the room. The sink drain ran very slowly, the faucet produced a spray of water rather than a stream, and the toilet filled very slowly and "sang" a lovely one-note song as it filled. For a few bucks and an hour's maintenance work, the room would have been perfect.

4

Chrisitna

12 May 2024

·

Stayed 2 nights

I reserved a king suite. at the time of check in the front desk clerk provided my document to sign. I advised someone already signed and that the vehicle listed below was not mine. She casually said oh, i guess i had the last person sign the wrong form. I thought nothing of it until i got to my room. 2 queen beds, not the king suite i reserved and paid for by the way. I went downstairs and her only response was oh i guess i gave them your room too. my manager will have to refund you to make it right and we don't have any king suites available. Sunday morning at check out, i looked at my receipt and they charged me full king suite price and advised since i booked with Expedia they are the only ones who can issue the refund or price difference. Disappointed that no one took responsibility to rectify the situation. so i am out money.

4

Angela

29 Sept 2025

·

Stayed 1 night

Noticed immediately hot and humid hallways and elevators. Problem with AC in common areas perhaps?? Got to second floor and lots of remodeling and construction going on. Immediate impression of room was that it looked clean. On closer inspection there was not one chair. No chair in corner as is usual in hotels and no desk chair. No place to sit to put on shoes and tie laces!! Staff were never at front desk. Finally someone would appear. They were cordial and helpful, just hard to find at times. Tried to call front desk from room but no answer. Not sure if we’ll return. Have family in Decatur and always need a room when in town. Maybe????

6

Leisa

18 Aug 2024

·

Stayed 1 night

Staff on duty in the evening and the one on duty the next morning, very unfriendly! No customer service skills whatsoever. Evening staff on her phone hiding in the kitchen when we arrived around 5 pm. i just happened to walk in and see her, she noted there was a bell i could ring for service, but i didn't ring the bell because there was a sign saying management was helping someone else and would be right back, so why would I ring the bell. Next morning manager did not acknowledge anyone, just reading a book in the kitchen. Also food has gone downhill. I stayed here a lot when my parents were in sunny hills and i would come visit (2007-2012) Breakfast was good then, but now, powder eggs, no taste bacon and milk that seemed possibly powder milk. i could see they remodeled the hotel and perhaps that's where they were saving money. Our floor in our room was saturated wet and we think it was from the AC. Told staff nobody came up to check, but the AC did work well.

10

Adam

4 Jun 2024

·

Stayed 1 night

Amazing Staff, super friendly and a delight even showing up at Midnight. Delightful

10

Juan

22 Oct 2024

·

Stayed 2 nights

Excellent Staff

10

Josh

23 Jun 2025

·

Stayed 1 night

The staff was super kind and helpful! Lovely breakfast, convenient to the Decatur area. Great stay and I would recommend!

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Location

Location is convenient near the highway and within easy reach of restaurants, gas, and downtown, with many noting quiet surroundings and good access for onward travel.

Related guest reviews

10

Cindy

17 Aug 2025

·

Stayed 2 nights

Good room on bottom floor. Comfortable bed. Nice and clean. Breakfast was a typical breakfast nothing special. Nice to be able to walk to many eating places.

10

Brian

4 Nov 2025

·

Stayed 1 night

The place is close to what i was there for. The staff was very goid at check in and through out the night. Most everything to eat and do us close.

10

Pamela

15 Nov 2024

·

Stayed 1 night

Easy access and lots of food and gas plus Walmart nearby.

10

Lisa

30 Jul 2024

·

Stayed 1 night

Great place to stay! Close to downtown and restaurants! Quiet and safe.

8

Daniel

30 Jun 2024

·

Stayed 1 night

Easy to reach from highway. Parking lot lighting is bright such that I didn’t worry about having a catalytic converter stollen. Excellent value. Staff was hard to find but I arrived at11pm. Under some construction…baseboards missing in lobby and hallways. Good breakfast. I wouldn’t hesitate to stay again

10

Maureen

21 May 2024

·

Stayed 1 night

Rooms were quiet and comfortable; eating choices within close vicinity and easy to get to without having to get back on the highway.

8

Raymond

15 Jan 2025

·

Stayed 2 nights

Over all our stay was good. The bed was very comfortable. The water could have been hotter in the shower, but was acceptable. Very convenient location.

10

Vitor

11 May 2024

·

Stayed 3 nights

Great location and convenience

10

Aaron

27 Jan 2024

·

Stayed 5 nights

It was one Decatur, Texas hotel that was on a side street so it wasn't right on the freeway. Hotels in the freeway had to be accessed going only one way.

10

Mary

28 Jun 2024

·

Stayed 1 night

Our favorite place to stay in Decatur. Close to Sweetie Pie’s Steak House- within walking distance. Perfect to get on hwy 287 to continue our trip.

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AI-generated summary based on recent guest reviews

Dining

Many guests enjoyed the complimentary breakfast and coffee, but reviews also cite mediocre quality, limited options, supply lapses, and occasional service issues.

Related guest reviews

10

Linda

17 Jun 2024

·

Stayed 1 night

Room was good and a decent breakfast. Would stay here again.

6

Paul

14 Apr 2024

·

Stayed 2 nights

the breakfast needs great improvement the quality and options

6

Jordan

7 Jan 2025

·

Stayed 2 nights

Shower took a little while to get warm. Breakfast was free but mediocre at best. Biscuits were hard and there were not many options for breakfast. The pillows were small but soft at least. One or two of the hand towels I used already had stains on them from something before I used them. Overall it is cheap and there were not any bugs or anything but I got what I paid for.

6

Leisa

18 Aug 2024

·

Stayed 1 night

Staff on duty in the evening and the one on duty the next morning, very unfriendly! No customer service skills whatsoever. Evening staff on her phone hiding in the kitchen when we arrived around 5 pm. i just happened to walk in and see her, she noted there was a bell i could ring for service, but i didn't ring the bell because there was a sign saying management was helping someone else and would be right back, so why would I ring the bell. Next morning manager did not acknowledge anyone, just reading a book in the kitchen. Also food has gone downhill. I stayed here a lot when my parents were in sunny hills and i would come visit (2007-2012) Breakfast was good then, but now, powder eggs, no taste bacon and milk that seemed possibly powder milk. i could see they remodeled the hotel and perhaps that's where they were saving money. Our floor in our room was saturated wet and we think it was from the AC. Told staff nobody came up to check, but the AC did work well.

10

Julie

11 Apr 2024

·

Stayed 1 night

Great staff - very friendly. Beds and rooms were comfy and provided the perfect room for us all. The breakfast was excellent.

10

Justine

13 Apr 2025

·

Stayed 1 night

Loved how big the room was. Breakfast was great too.

4

Jamie

3 May 2025

·

Stayed 1 night

The pool was cold and the hot tub was as cold as the pool. We chose this property specifically for the indoor pool, I had 2 disappointed kids who had been in the car all day. I left at 9:20am and there was no coffee available.

10

Makenzie

5 May 2025

·

Stayed 1 night

Very clean, breakfast was good, and it was really quiet, just what we needed!

10

Jason

12 Apr 2025

·

Stayed 2 nights

Thanks for having free breakfast and hot coffee every morning.

10

Jennifer

12 Jun 2024

·

Stayed 1 night

Front desk was friendly. Property and room were exceptionally clean. Room & bed were great with fluffy pillows. Shower was hot and so was breakfast!! Will definitely stay here again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $146	19 $102
20 $85	21 $88	22 $88	23 $85	24 $90	25 $92	26 $96
27 $82	28 $110	29 $88	30 $88

Su	Mo	Tu	We	Th	Fr	Sa
				1 $102	2 $131	3 $105
4 $119	5 $89	6 $88	7 $88	8 $113	9 $123	10 $96
11 $85	12 $88	13 $109	14 $88	15 $89	16 $91	17 $91
18 $85	19 $87	20 $94	21 $94	22 $155	23	24 $100
25 $91	26 $88	27 $87	28 $87	29 $87	30 $91	31 $90

Best Western Decatur Inn

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds (With Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (With Sofabed)

Suite, Multiple Beds, Kitchenette (With Sofabed)

Standard Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds

Standard Apartment, 2 Queen Beds, Accessible, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Kitchenette (With Sofabed)

Guest reviews of Best Western Decatur Inn

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Decatur Inn

Prices for upcoming dates