Name: Residence Inn by Marriott Roanoke Airport
Address: 3305 Ordway Drive, Miller Court/Arrowood, Roanoke, Virginia, United States of America, Roanoke, Roanoke City County, US
Price range: $162–$224 per night
Rating: 8.97

What guests think

Across reviews, Residence Inn by Marriott Roanoke Airport earns strong praise for welcoming, helpful staff, comfortable suites with full kitchens, and a convenient, quiet location near the airport and Valley View Mall.

Cleanliness is often praised, though several reviews report worn furnishings, damaged or broken sofas, and occasional strong odors. Breakfast is generally appreciated and complimentary, with simple options; one guest noted limited gluten free choices and less-friendly breakfast service. Overall, expect a friendly, home-like stay with practical amenities, but check room condition on arrival.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Julie

Jul 20, 2025

·

Stayed 5 nights

There was no recycling available

10

MARK

May 27, 2023

·

Stayed 1 night

Very close to Valley View mall with great places with nice pool and hot tub.

6

Mark

Jun 8, 2025

·

Stayed 2 nights

The hotel seemed nice when we first arrived. The lobby and outside were clean. The first thing we noticed when we got to our room was the oder. It smelled like cleaner mixed with pot and cheap cigars. The couch and desk chair had body fluids on them. The curtains had what we think was small spots of blood on them. We didn't notice the couch, chair, or curtains until the next day. We had arrived late and just needed rest. The bed was clean but was very hard. It was like sleeping on the floor. The staff was helpful. Not what we were expecting out of a Marriott.

4

Stephanie

Nov 3, 2024

·

Stayed 2 nights

Air freshener in common areas is overwhelming. Literally made my eyes itch. Do not use ice machines. Filters had not been replaced since 2021. I’ve contacted Marriott directly to report this. Someone can get very sick from this. Room was subpar. Cabinets were worn and grout missing from bathroom tiles.

10

Mindy

Apr 12, 2025

·

Stayed 4 nights

My family stayed here while attending a funeral.. the staff was great, the breakfast delicious, rooms were large and clean. We enjoyed gathering in the lobby to watch the basketball finals and played pool with all our cousins… thank you for being a safe and comfortable home base for our family…

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, but several reported issues such as dirty showers, odors, stained furnishings, missing grout, and general wear.

Related guest reviews

10

Genevieve

Nov 29, 2025

·

Stayed 14 nights

Excellent staff and service! Rooms were clean and felt new. It was a very comfortable environment and the full kitchen with utensils + free breakfast is hard to beat. Definitely my favorite stay in Roanoke.

10

Gary

May 16, 2025

·

Stayed 1 night

Great staff, clean and comfortable room

10

Valerie

Jun 2, 2024

·

Stayed 1 night

Hotel was clean, staff was friendly and helpful. Stayed overnight and had the breakfast. Nice variety. Enough to get the day started. Coffee was great.

4

Bupesh

Jan 31, 2024

·

Stayed 15 nights

Wry dirty room. Broken tiles in bathroom and gutter smell that you can’t even get in the bathroom. Surrounding area isolated unsafe to walk.

6

Mark

Jun 8, 2025

·

Stayed 2 nights

The hotel seemed nice when we first arrived. The lobby and outside were clean. The first thing we noticed when we got to our room was the oder. It smelled like cleaner mixed with pot and cheap cigars. The couch and desk chair had body fluids on them. The curtains had what we think was small spots of blood on them. We didn't notice the couch, chair, or curtains until the next day. We had arrived late and just needed rest. The bed was clean but was very hard. It was like sleeping on the floor. The staff was helpful. Not what we were expecting out of a Marriott.

4

Stephanie

Nov 3, 2024

·

Stayed 2 nights

Air freshener in common areas is overwhelming. Literally made my eyes itch. Do not use ice machines. Filters had not been replaced since 2021. I’ve contacted Marriott directly to report this. Someone can get very sick from this. Room was subpar. Cabinets were worn and grout missing from bathroom tiles.

10

Daniel

Mar 17, 2024

·

Stayed 2 nights

The property was clean, quiet, and close to the interstate.

10

Scott or Lisa

May 18, 2025

·

Stayed 1 night

The service was good and the room was really nice. It had a full kitchen which was nice. The bed was very comfortable and the room was nice and clean.

6

Shannon

Mar 10, 2024

·

Stayed 2 nights

The stay was fine. Beds were comfortable. Furnishings were older, couch was broken. The shower was definitely dirty; the grout and tile had clearly not been cleaned in quite a while. Other than those things, it was a comfortable stay and very quiet.

10

Jessica

Nov 10, 2025

·

Stayed 4 nights

everything was great, room was clean, staff helpful

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Rooms

Suites are spacious with full kitchens and very comfortable beds, and many found them quiet. Some note dated or worn furnishings, hard mattresses for a few, occasional furniture damage, and sporadic noise from neighbors.

Related guest reviews

10

Luisa

Aug 5, 2024

·

Stayed 3 nights

It was amazing but some things in the room could use some attention; like the rug and closet door can be designed different, the bathroom could use a table after all it was roomy enough. Room 405 oh by the way the sofa needs fluffing.

8

Carl

Aug 18, 2024

·

Stayed 1 night

Adequate, spacious room. Complementary breakfast was much appreciated and simple but good. Staff very pleasant.

10

Genevieve

Nov 29, 2025

·

Stayed 14 nights

Excellent staff and service! Rooms were clean and felt new. It was a very comfortable environment and the full kitchen with utensils + free breakfast is hard to beat. Definitely my favorite stay in Roanoke.

8

Timothy

Feb 7, 2022

·

Stayed 4 nights

The staff were excellent people. The room was clean and cozy but a little outdated. We had a suite with a kitchen that worked out great for us. The king bed was very comfortable. We have two draw backs. Person in room above us had very heavy feet, it seemed at times that they were moving furniture. the second was our neighbor in room 115 had a dog that was loud and would bark when you walked by the door and late at night he would bark.

6

Mark

Jun 8, 2025

·

Stayed 2 nights

The hotel seemed nice when we first arrived. The lobby and outside were clean. The first thing we noticed when we got to our room was the oder. It smelled like cleaner mixed with pot and cheap cigars. The couch and desk chair had body fluids on them. The curtains had what we think was small spots of blood on them. We didn't notice the couch, chair, or curtains until the next day. We had arrived late and just needed rest. The bed was clean but was very hard. It was like sleeping on the floor. The staff was helpful. Not what we were expecting out of a Marriott.

8

Donna

Mar 31, 2024

·

Stayed 1 night

The check-in was friendly and informative. The room was quiet and mostly clean but there was some damage to the sofa and a desk chair probably from a dog. We reported it. It was not that easy getting Wi-Fi but we finally got in. Never had that problem at any other Marriott. The breakfast was good.

10

Mindy

Apr 12, 2025

·

Stayed 4 nights

My family stayed here while attending a funeral.. the staff was great, the breakfast delicious, rooms were large and clean. We enjoyed gathering in the lobby to watch the basketball finals and played pool with all our cousins… thank you for being a safe and comfortable home base for our family…

10

Zachary

Aug 3, 2025

·

Stayed 1 night

The bed was upmost comfort I would stay again and again especially for a airport hotel this exceeds all hotels near airports I’ve seen including name brands

10

Scott or Lisa

May 18, 2025

·

Stayed 1 night

The service was good and the room was really nice. It had a full kitchen which was nice. The bed was very comfortable and the room was nice and clean.

6

Shannon

Mar 10, 2024

·

Stayed 2 nights

The stay was fine. Beds were comfortable. Furnishings were older, couch was broken. The shower was definitely dirty; the grout and tile had clearly not been cleaned in quite a while. Other than those things, it was a comfortable stay and very quiet.

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Service

Staff are consistently praised as friendly, helpful, and professional, with smooth check-in experiences and attentive front desk support. One review noted the breakfast staff as less friendly.

Related guest reviews

10

Genevieve

Nov 29, 2025

·

Stayed 14 nights

Excellent staff and service! Rooms were clean and felt new. It was a very comfortable environment and the full kitchen with utensils + free breakfast is hard to beat. Definitely my favorite stay in Roanoke.

10

Paul J

Mar 17, 2023

·

Stayed 4 nights

The front desk staff were outstanding, especially Cindy. The room was nice, well appointed, and clean. I needed a kitchen to make my own meals and they had most of the supplies and they were nice. I was on the 4th floor, which was nice until the wind started. It howled! Breakfast was included, but it was just okay. They had a note for gluten free customers, but gave a chocolate muffin? How about having some gluten free bread in the FREEZER for when a celiac or sensitive person needs bread instead of a chocolate muffin with eggs? Breakfast staff were not very friendly, unlike staff everywhere else. Overall, the room was clean, well maintained, in a good location, and the staff outstanding.

8

misty

Jul 2, 2025

·

Stayed 2 nights

Staff was great. Room was clean but i didn't feel this Marriott is as kept up with as others.

10

Lisa

Feb 15, 2025

·

Stayed 1 night

Staff was amazing Room was so comfortable Very quiet location

10

Gary

May 16, 2025

·

Stayed 1 night

Great staff, clean and comfortable room

10

Valerie

Jun 2, 2024

·

Stayed 1 night

Hotel was clean, staff was friendly and helpful. Stayed overnight and had the breakfast. Nice variety. Enough to get the day started. Coffee was great.

10

Qarahn

May 8, 2023

·

Stayed 6 nights

Every single staff member was beyond wonderful. My girlfriend and I stayed for a week to celebrate our two year anniversary, and every day the front desk staff were so kind, helpful, and just plain fun to talk to. The cleaning staff were so kind as well. I cannot recommend this place highly enough. Plus it’s just 5 minutes away from valley view mall and lots of shopping!

10

Mindy

Apr 12, 2025

·

Stayed 4 nights

My family stayed here while attending a funeral.. the staff was great, the breakfast delicious, rooms were large and clean. We enjoyed gathering in the lobby to watch the basketball finals and played pool with all our cousins… thank you for being a safe and comfortable home base for our family…

8

Gabrielle

Jul 13, 2025

·

Stayed 1 night

Jesse was very helpful getting my daughter checked into her room. She was professional, informative and made my daughter's first experience away from home a pleasant one. I am forever grateful. Thanks Jesse!

10

Jessica

Nov 10, 2025

·

Stayed 4 nights

everything was great, room was clean, staff helpful

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Location

Convenient to the airport and Valley View Mall with quick access to the interstate; many found it quiet. One reviewer felt the surrounding area was isolated and not walkable.

Related guest reviews

10

Michael

Apr 3, 2025

·

Stayed 1 night

Proximity to the airport.

10

Lisa

Feb 15, 2025

·

Stayed 1 night

Staff was amazing Room was so comfortable Very quiet location

10

MARK

May 27, 2023

·

Stayed 1 night

Very close to Valley View mall with great places with nice pool and hot tub.

4

Bupesh

Jan 31, 2024

·

Stayed 15 nights

Wry dirty room. Broken tiles in bathroom and gutter smell that you can’t even get in the bathroom. Surrounding area isolated unsafe to walk.

10

Qarahn

May 8, 2023

·

Stayed 6 nights

Every single staff member was beyond wonderful. My girlfriend and I stayed for a week to celebrate our two year anniversary, and every day the front desk staff were so kind, helpful, and just plain fun to talk to. The cleaning staff were so kind as well. I cannot recommend this place highly enough. Plus it’s just 5 minutes away from valley view mall and lots of shopping!

10

Daniel

Mar 17, 2024

·

Stayed 2 nights

The property was clean, quiet, and close to the interstate.

10

Zachary

Aug 3, 2025

·

Stayed 1 night

The bed was upmost comfort I would stay again and again especially for a airport hotel this exceeds all hotels near airports I’ve seen including name brands

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is frequently described as simple, good, and a convenient start to the day. One guest highlighted limited gluten free options and a less friendly breakfast service.

Related guest reviews

8

Carl

Aug 18, 2024

·

Stayed 1 night

Adequate, spacious room. Complementary breakfast was much appreciated and simple but good. Staff very pleasant.

10

Genevieve

Nov 29, 2025

·

Stayed 14 nights

Excellent staff and service! Rooms were clean and felt new. It was a very comfortable environment and the full kitchen with utensils + free breakfast is hard to beat. Definitely my favorite stay in Roanoke.

10

Paul J

Mar 17, 2023

·

Stayed 4 nights

The front desk staff were outstanding, especially Cindy. The room was nice, well appointed, and clean. I needed a kitchen to make my own meals and they had most of the supplies and they were nice. I was on the 4th floor, which was nice until the wind started. It howled! Breakfast was included, but it was just okay. They had a note for gluten free customers, but gave a chocolate muffin? How about having some gluten free bread in the FREEZER for when a celiac or sensitive person needs bread instead of a chocolate muffin with eggs? Breakfast staff were not very friendly, unlike staff everywhere else. Overall, the room was clean, well maintained, in a good location, and the staff outstanding.

6

JOSE

Dec 28, 2025

·

Stayed 1 night

Real food

10

Jacquelyn

Mar 26, 2022

·

Stayed 1 night

Loved this hotel. Staff were extremely friendly and went out of their way to be, from front desk to kitchen crew. Room was especially clean and well maintained. Thank you all for the short but most comfortable stay..

10

Valerie

Jun 2, 2024

·

Stayed 1 night

Hotel was clean, staff was friendly and helpful. Stayed overnight and had the breakfast. Nice variety. Enough to get the day started. Coffee was great.

8

Donna

Mar 31, 2024

·

Stayed 1 night

The check-in was friendly and informative. The room was quiet and mostly clean but there was some damage to the sofa and a desk chair probably from a dog. We reported it. It was not that easy getting Wi-Fi but we finally got in. Never had that problem at any other Marriott. The breakfast was good.

10

Mindy

Apr 12, 2025

·

Stayed 4 nights

My family stayed here while attending a funeral.. the staff was great, the breakfast delicious, rooms were large and clean. We enjoyed gathering in the lobby to watch the basketball finals and played pool with all our cousins… thank you for being a safe and comfortable home base for our family…

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $165	5 $171	6 $213	7	8 $171	9 $202	10 $190
11 $171	12 $171	13 $190	14 $171	15 $171	16	17
18 $171	19 $171	20 $190	21 $190	22 $171	23 $176	24 $171
25 $165	26 $171	27 $190	28	29 $163	30 $167	31 $171

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $168	18	19
20 $213	21	22	23 $224	24	25	26 $162
27 $165	28 $163	29 $171	30 $162

Select dates to see prices and availability

About this property

Location

Room options

Suite, 2 Bedrooms

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 1 Bedroom, Fireplace

Studio, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Roanoke Airport

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Prices for upcoming dates