Is parking available at the property?

Free valet parking is available on-site, and there is also parking available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekends from 7:00 AM to 11:30 AM for a fee of approximately MXN 195 for adults and MXN 180 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Where is the property located in relation to key landmarks?

The property is centrally located in Guadalajara, within a 5-minute drive of Avienda Chapultepec and Guadalajara Cathedral, 6 mi (9.7 km) from Andares Shopping Center, and 3.7 mi (5.9 km) from Expo Guadalajara.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of MXN 190.0 per night, and advance request or confirmation may be required.

Hotel Casino Plaza in Guadalajara

Average nightly price at Hotel Casino Plaza by month, last 12 months (USD)
Month	Average price
January	US$50
February	US$49
March	US$41
April	US$40
May	US$46
June	US$70
July	US$43
August	US$42
September	US$46
October	US$51
November	US$64
December	US$50

What guests think

Hotel Casino Plaza draws praise for its central, walkable location, good value, clean and spacious rooms, and friendly staff, though travelers also note recurring noise between rooms or from nearby venues, occasional maintenance issues, and billing or invoicing frustrations.

Many appreciate being a short walk from the historic center and the Juárez light-rail station, with easy access to restaurants and services. On-site restaurant and parking are convenient, but parking is tight and elevator outages were reported during several stays. Rooms are generally roomy and comfortable, yet some guests found beds firm, bathrooms dated or odorous, and Wi‑Fi unreliable. Expect a practical, central stay with strong value if you can accept some noise and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and parking are useful; several guests found the parking small or tight. Multiple reviews reported elevator outages during stays; the gym is mentioned but cleanliness and upkeep there were inconsistent.

Related guest reviews

10

Amelia

3 Mar 2023

·

Stayed 4 nights

Muy bien el servicio. Lo q no me gusto es el reducido espacio del estacionamiento.

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8

Miriam

12 Apr 2023

·

Stayed 9 nights

The hotel was generally very nice, staff was very friendly and accommodating. I wish the showers had more space or shelving to put my toiletries on, and our shower leaked out towards the toilet area no matter which way we pointed the showerhead. Great water pressure though! Also, I used the gym many times while I was there, and it never appeared to have been cleaned. The trash was never emptied, the floor and machines were visibly dirty. It was a bit isolated from the rest of the hotel, and sometimes I felt a little unsafe, walking to the gym in the early morning as the lights were always turned off in the corridors. I always made sure to let my family know when I arrived there and when I was leaving there, but never had any problems.

10

Gonzalo

28 Jun 2024

·

Stayed 1 night

A small hotel but very modern and clean. And the room was bigger than other hotel and very comfortable. The food at the restaurant was very good and very cheap. Has parking and storage for your luggage

10

Juan

19 Mar 2023

·

Super clean hotel, friendly staff, restaurant service and food excellent. Only problem was the parking lot, small and tight, i recommended the valet marking.

8

Larry

2 Jul 2025

·

Stayed 1 night

Although the elevator was not operational during my stay, the hotel is nice with a restaurant and easy access to transportation.

10

James

26 Apr 2023

·

Stayed 2 nights

The location was great. Parking was the best. Front desk staff was just OK but not bad. Loved the hotel and it was a very good value

10

Joseph

3 Feb 2023

·

Stayed 7 nights

We were referred by a friend. She said its a bit noisy and it is, but we enjoy the bustling area. The service is great, the people friendly, the rooms clean, nice restaurant and good gym.

6

RAMIRO

8 Jul 2025

·

Stayed 3 nights

No funcionó el elevador en 4 noches, siendo personas mayores este sevicio es indispensable.

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8

fabiola

5 Jul 2025

·

Stayed 1 night

No estaba en servicio el elevador y subir al sexto con maleta , no fue nada grato

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8

RAMIRO

14 Jul 2025

·

Stayed 4 nights

Todo bien salvo que estaba descompuesto el elevador durante mi estancia, 4 noches, y siendo de la tercera edad resultó un inconveniente.

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Cleanliness

Cleanliness is a strong point across reviews for rooms and common areas. There are occasional complaints about bathroom odors, mildew or mold, and sporadic housekeeping lapses.

Related guest reviews

6

Jorge Antonio

14 Jun 2024

·

Stayed 1 night

Me parece muy bueno el hotel, sin embargo empieza a verse viejo y algunas habitaciones tienen un olor algo desagradable. como a guardado o humedad.

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10

FEDERICO

23 Feb 2026

·

Stayed 1 night

La Hbietación estaba impecable

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8

Hilda

4 Nov 2023

·

Stayed 14 nights

We stayed in an Executive double room. Nice size. TV, internet and AC worked well. There was an in room safe. Well located to visit the historic center. Mattresses and pillows were as hard as a rock. There was mildew in the shower. Would not recommend the breakfast buffet.

10

Christian Miguel

21 Dec 2023

·

Stayed 1 night

Habitación amplia y limpia. El personal muy amable y atento. Desayuné y fue rico todo lo que comí. Gracias por todo.

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10

Gerardo Abraham

17 Feb 2026

·

Stayed 4 nights

Muy bonito el lugar, cómodo y limpio.

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10

Alfredo

16 Jan 2025

·

Stayed 4 nights

El hotel super limpio como siempre. El personal siempre fue muy amable, los chicos de recepción muy atentos, y especialmente la srta de la limpieza Ana que fue muy agradable y servicial siempre. La comida del restaurante es deliciosa. Lo súper recomiendo.

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4

Miguel

8 Jan 2023

·

We found bedbugs in our room. Staff was helpful switching us to another room, but i got downgraded to a smaller one. The bathroom in both rooms had a lot of mold and some of the amenities were broken.

10

Ma magdalena

8 Sept 2025

·

Stayed 2 nights

Esta muy cerca del centro es limpio ya van varias veces k estoy aquí hospedada

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8

Jose

13 Oct 2023

·

Stayed 3 nights

The maid service didn't perform a good job, dust was everywhere

8

Elizabeth Rivera

15 Feb 2024

·

Stayed 2 nights

Tengo varios años conocinedo y hospedandome en este hotel, pero de las últimas veces que me he hospedado, veo que va en deterioro en cuanto a la limpieza e instalaciones, ojala y no dejen caer este hotel ya que esta muy comodo por su ubicación y vuelvan adar el servicio en limpíeza e instalaciones a los que nos tenian acostumbrados.

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Rooms

Rooms are generally spacious and comfortable, many with effective air conditioning and some city views. Recurring issues include noise between rooms or from nearby bars, firm or squeaky beds, dated fixtures or low water pressure, occasional bathroom odors, and spotty Wi‑Fi.

Related guest reviews

10

Scott

26 Jan 2025

·

Stayed 1 night

Clean spacious rooms with a friendly staff. We enjoyed our stay. Nice view of the cathedral and sunset.

8

Tao

26 Oct 2025

·

Stayed 3 nights

Location is great. Staff very friendly. Showers are a bit low pressure with slow hot water.

8

Hilda

4 Nov 2023

·

Stayed 14 nights

We stayed in an Executive double room. Nice size. TV, internet and AC worked well. There was an in room safe. Well located to visit the historic center. Mattresses and pillows were as hard as a rock. There was mildew in the shower. Would not recommend the breakfast buffet.

8

Adrian Gerardo

10 Nov 2025

·

Stayed 3 nights

Friendly staff. Buffet was good. Spacious room.

10

Giovanni

22 Sept 2024

·

Stayed 2 nights

LAS HABITACIONES DEL SEXTO PISO TIENEN PROBLEMAS DE OLOR DE DRENAJE

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8

Jazmín

3 Feb 2026

·

Stayed 5 nights

En general la estancia estuvo bastante bien. El mayor problema es el ruido, las paredes permiten escuchar las conversaciones o la televisión de las habitaciones conjuntas. Eso fue lo más desagradable. El personal muy atento y amable.

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8

Jorge

15 May 2023

·

Stayed 2 nights

Excelente el HOTEL, el único detalle que está junto a un Antro y el sonido es muy alto. Hasta las 5 de la mañana dejó de escucharse. Sobretodo en fin de semana.

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10

Tianhao

15 Jan 2025

·

Stayed 2 nights

Wonderful value for the price. Convenient location, close to two lines of metro, numerous businesses, and the city centre plaza. The room is spacious and clean, with a long desk that is convenient for putting down your stuff and using your laptop. Service is also prompt and friendly. The only thing I can complain about is that the Wi-Fi is a little unstable and slow, but at this price for a nice room at a nice spot, I am more than happy to let it slide.

8

Elizabeth

17 Feb 2026

·

Stayed 2 nights

It was clean. The bed squeaked every time I turned or sat down

8

Heliodoro

24 Jun 2025

·

Stayed 2 nights

Personnel were very friendly; the room was very nice, clean and large, convenient parking. The only thing I did not like is that I could hear the TV from next door; my first night there, the TV was on all night long; the next day I had to ask at the reception to ask request the person in that room to lower the volume of the TV, and to turn it off before going to sleep.

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Service

Staff are widely described as friendly, attentive, and helpful, with quick check-in/out and problem resolution. Several guests, however, reported difficulties obtaining invoices and a few noted indifferent or rude front-desk interactions.

Related guest reviews

2

AARON

30 Nov 2023

·

Stayed 1 night

No pude obtener mi factura y el hotel no ayudo, jamas reservo con Expidia

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4

Jesús Calixto

5 Nov 2025

·

Stayed 1 night

Realmente el problema no es tanto con la estancia en el hotel la cuál fue grata más sin embargo ni el hotel ni expedia pudieron expedirme una factura por lo cual no recomiendo a ninguna de las dos listo.

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10

Tianhao

15 Jan 2025

·

Stayed 2 nights

Wonderful value for the price. Convenient location, close to two lines of metro, numerous businesses, and the city centre plaza. The room is spacious and clean, with a long desk that is convenient for putting down your stuff and using your laptop. Service is also prompt and friendly. The only thing I can complain about is that the Wi-Fi is a little unstable and slow, but at this price for a nice room at a nice spot, I am more than happy to let it slide.

10

Terry

16 Feb 2025

·

Stayed 4 nights

Great stay and very friendly staff

10

Gustavo

26 Mar 2024

·

Stayed 4 nights

Hotel Casino Plaza is excellent for the price and location. Very central to everything in GDL and the rooms are spacious and comfortable. The maid services are outstanding and they made it easy to check-in and check-out. Will certainly stay here again. Thank you

10

Miguel

18 Feb 2026

·

Stayed 5 nights

La limpieza y el personal

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6

Seyed H

10 Apr 2023

·

Stayed 2 nights

Good location Front desk person was not nice When I got there Didn’t give me Chang for taxi His name was Cesar

2

ANDRES HERNANDEZ

16 Oct 2025

·

Stayed 2 nights

Un día llegué a las 23:10 hrs., después de estar acompañando a un familiar hospitalizado, encontré la entrada cerrada con una reja y al preguntar a una persona que supongo era el de seguridad del hotel y que estaba sentada al final del pasillo el cómo se abria, en lugar de acercarse, saludar, confirmar si era huésped, abrirme la reja y permitirme el paso, me gritó que jalara con fuerza la reja para abrirla. Una vez en el vestíbulo, observé que el Recepcionista estaba muy concentrado en su celular, indiferente a la atención y servicio a los huéspedes, sin capacitación ambos. Pésimo el servicio.

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10

Dean

10 Jan 2024

·

Stayed 28 nights

Service and cleanliness were very good. With our lengthy stay we personally got to know our maid who was exceptionally courteous and did a great job in cleaning our room. Only a few minor issues were taken care of quickly. Overall a great stay

2

Teresita

15 Jun 2023

·

Stayed 1 night

Pésimo servicio, no facturan la estadía

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Location

Central and walkable, close to the historic center and the Juárez light-rail/metro, with easy access to dining and services. Some guests felt the immediate area is less safe at night and mentioned homeless presence or bar noise.

Related guest reviews

8

Sharyn

20 Jan 2024

·

Stayed 4 nights

The facility was very clean with good hot water and air conditioning. The courtyard was nice to have breakfast. It is an older hotel but located conveniently between centro and Colnia americana.

8

Abel

17 Dec 2022

·

Stayed 1 night

Really nice hotel for the price, love their covered parking especially coz the area is not the safest, a bit noisy, not hotel fault but many bars with loud music in the area, the hotel is about 7 blocks away from cathedral but that was not a problem, will stay here again if i need a budget hotel in the downtown area :-)

10

GABRIEL

26 Jul 2024

·

Stayed 2 nights

Good hotel - select rooms far from Main Street (Juárez) absolutamente no noise. Last time we stayed in a room facing busy street and a lot of noise. Would stay here again. Great price and very convenient to several attractions and shopping. Nice lobby area.

10

Héctor Uriel

29 Jul 2024

·

Stayed 1 night

Me encanta la cercanía con el centro histórico, su se da un recorrido a pie por los alrededores hay muchos puntos de interés. Se puede llegar por tren ligero.

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10

Jane

2 Feb 2025

·

Stayed 3 nights

Great location

10

Slawomir

24 Mar 2024

·

Stayed 2 nights

Perfect location 10 minute walk to center, space for the car hotel staff nice easy to talk very helpful.

10

Jorge

17 May 2024

·

Stayed 2 nights

Excelente opción en el centro de la ciudad, accesible caninando y muchas opciones de transporte a cualquier punto de la ciudad.

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10

Simon

16 Feb 2026

·

Stayed 3 nights

Very nice hotel, clean, close to main sites, quiet at night, safe area, etc. I would definitely go back.

10

John

19 Feb 2024

·

Stayed 3 nights

Nice hotel in central location

8

Cristobal

29 Jul 2024

·

Stayed 2 nights

Esta vez había muchos indigentes, incluso uno me siguió hasta la puerta del hotel para que le diera una moneda. Después de las 9, está muy sola la zona.

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Dining

The on-site restaurant and breakfast buffet are generally praised for taste and value. Feedback varies, with some calling the buffet basic or not worth it and one report of credit cards not accepted in the dining room.

Related guest reviews

8

Hilda

4 Nov 2023

·

Stayed 14 nights

We stayed in an Executive double room. Nice size. TV, internet and AC worked well. There was an in room safe. Well located to visit the historic center. Mattresses and pillows were as hard as a rock. There was mildew in the shower. Would not recommend the breakfast buffet.

10

Maria

5 Jan 2026

·

Stayed 12 nights

The breakfast menu is varied and fresh. The attention very good. Excellent cleanliness too. One of the best options to stay with excellent service by all the staff.

10

Michel-Ange

4 Mar 2025

·

Stayed 3 nights

Bonne place, tres propre, employés gentils , la seule chose que je voie pas pourquoi a la salles a mangé il ne prend pas la carte de crédit pour payé la facture le buffet pour le déjeuner etais moyen, mais les employés tres gentils

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10

Gonzalo

28 Jun 2024

·

Stayed 1 night

A small hotel but very modern and clean. And the room was bigger than other hotel and very comfortable. The food at the restaurant was very good and very cheap. Has parking and storage for your luggage

10

Alfredo

16 Jan 2025

·

Stayed 4 nights

El hotel super limpio como siempre. El personal siempre fue muy amable, los chicos de recepción muy atentos, y especialmente la srta de la limpieza Ana que fue muy agradable y servicial siempre. La comida del restaurante es deliciosa. Lo súper recomiendo.

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10

Jury

18 Oct 2025

·

Stayed 1 night

Breakfast Buffet was kind of basic …

10

James

20 Jan 2024

·

Stayed 7 nights

The location was perfect, close to endless amenities, restaurants, shopping area, churches and very close to downtown Guadalajara. This hotel was very clean and the staff very helpful and attentive. The two things we would like to have seen is more items in the restaurant menu and more English channels on TV but rather than that we give a 10 to this beautiful hotel. EXCELLENT!

10

José Luis

24 Mar 2024

·

Stayed 2 nights

Los servicios funcionan adecuadamente, y la habitación es cómoda y limpia. La comida en el restaurant es buena y los precios son accesibles. Te entregan factura inmediatamente. Em general la experiencia es buena y acorde a los precios.

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8

Jose Carlos

16 Nov 2025

·

Stayed 2 nights

Habitación limpia, personal amable y el restaurante cocinan rico

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10

victor hugo

8 Sept 2023

·

Stayed 2 nights

Muy buena ubicación, desayunos Buffet buenos a buen precio

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14 $53	15 $53	16 $66	17 $61
18 $51	19 $47	20 $47	21 $45	22 $47	23 $61	24 $64
25 $50	26 $51	27 $51	28 $51	29 $50	30 $62	31 $67

Su	Mo	Tu	We	Th	Fr	Sa
1 $55	2 $54	3 $53	4 $53	5 $53	6 $54	7 $54
8 $53	9 $53	10 $53	11 $53	12 $53	13 $63	14 $71
15 $55	16 $56	17 $62	18 $53	19 $55	20 $54	21 $57
22 $54	23 $54	24 $54	25 $54	26 $53	27 $64	28 $64
29 $54	30 $53

Hotel Casino Plaza

Prices for Hotel Casino Plaza

Monthly average prices

About this property

Location

Room options

Executive Double Room

Suite

Executive Single Room

Guest reviews of Hotel Casino Plaza

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Casino Plaza

Prices for upcoming dates