Name: Comfort Inn Airport
Address: 5070 Valley View Boulevard, Roundhill, Roanoke, Virginia, United States of America, Roanoke, Roanoke City County, US
Price range: $78–$307 per night
Rating: 8.45

What guests think

Across recent reviews, Comfort Inn Airport is often praised for friendly, accommodating staff and generally clean, comfortable rooms, with many guests appreciating the convenient location near the airport and nearby dining and shopping options.

Breakfast is frequently described as good, though a few guests wanted more variety or encountered drink machines not working. Several reports cite recurring facility issues, especially elevator outages, occasional pool or ice machine closures, and an airport shuttle with limited or inconsistent hours. Room comfort is solid overall, but some mention odors, minor maintenance problems, or noise near the lobby or roadside. Expect a convenient, budget-friendly stay with strengths in service and basic comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews report recurring elevator outages, occasional pool closures, and broken ice or vending machines. The airport shuttle runs limited hours and can be inconsistent; fitness room feedback ranges from well equipped to under remodel.

Related guest reviews

10

Gabriel R

Mar 5, 2024

·

Stayed 1 night

It was great with the exception of the workout room as it was being remodeled.

6

Tallon

Aug 19, 2024

·

Stayed 1 night

The elevator and pool were broken and no info ahead of booking that this was the case. To their credit, they got permission for us to use the pool next door. Room had a smell. Really disappointed considering the favorable reviews for this hotel.

10

Joshua

Mar 26, 2025

·

Stayed 1 night

Best place to stay near ROA airport, great shuttle service.

4

Harvey

Aug 7, 2025

·

Stayed 2 nights

Elevator didn’t work, for two breakfasts coffee and juice machine not working, and vending machine broken (we had to go next door for vending).

8

Anita

Jul 7, 2025

·

Stayed 3 nights

Elevator out of service to the 4th floor

10

Peter

Aug 22, 2023

·

Stayed 1 night

Shuttle doesn’t run in evenings, so had to Uber from airport.

10

Adrienne

May 12, 2023

·

Stayed 1 night

Close, easy drive to the airport, airport shuttle pick up and drop-off offered, park and fly offered, close to an extensive mall (Valley View), but you have to drive to the stores, movies and restaurants. They might offer a shuttle to shop but I didn’t ask so I can’t answer that question. Seems to have ample parking, Breakfast typical motel breakfast fair, bagels, waffles, pastries, yogurt, cereal, coffee, juice, rubber eggs, and some kind of meat. Clean and tidy, and the front desk and other staff very friendly and very helpful.

8

Anita

Jul 7, 2025

·

Stayed 1 night

I didn't like the elevator "Out of Service." I was on the 4th floor, and had to limp up and down those steps on numerous occasions. I should be "refunded" something for the inconvenience. It's a safety hazard as well.

8

Erica

Jul 9, 2023

·

Stayed 1 night

The pool was closed and no one told us at check in, the only dryer didn’t work, and neither ice machine was working.

6

David

Oct 16, 2024

·

Stayed 1 night

I was disappointed to have no airport pickup upon arrival. I was told the shuttle only runs certain days of the week. Then when asking for a 9:00 am shuttle discovered the last shuttle of the day on a Wednesday is 6:45am. I don’t think I’ll be returning. There are other low cost hotels nearby with airport shuttles.

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AI-generated summary based on recent guest reviews

Cleanliness

Clean rooms and public areas are highlighted across many stays, but there are recurring complaints about musty or tobacco odors and occasional lapses like dirty carpet or linens.

Related guest reviews

6

Kristi

Aug 13, 2025

·

Stayed 1 night

It wasn’t the cheapest place but it was cheaper than the ones beside that were $200 a night. The staff were nice enough but a little ghetto. The room smelled so strong like mildew but they didn’t have anymore so I couldn’t move. There is no where within walking distance to eat. We ordered domino’s delivery and it took them 50 mins even after it stated it was on its way. I know that has nothing to do with the hotel but just as a warning. They put us in a room right by the breakfast/lobby area so anyone coming in or around there you heard them. The room is 111, if you need sleep and can’t sleep with noise ask for another room. Even the staff were so loud when talking to each other. No respect for people sleeping. We had asked for a shuttle to the airport in the morning and they were saying well she leaves at 9am … I’m like our flight isn’t till 11am can she take us at 9:30 at least the said yes. Well around 7;45am the phone rang in the room and it was someone at the front desk asking me to leave earlier if I wanted the shuttle. I told her I’d think about it. But after being woken up by the loud ring and all the people yelling we decided to go. The shuttle lady only takes you or picks you up before 9am. The lady was very nice and I felt bad she comes in early and leaves at 9am. She was apologetic and kind. But they really need to hire someone else for the next shift or take the shuttle part off their listing. I wouldn’t stay again.

6

Joseph

Sep 17, 2025

·

Stayed 1 night

Room smell like mildew

10

Wendy

Sep 30, 2025

·

Stayed 1 night

very nice clean would stay again

10

John

Nov 5, 2024

·

Stayed 1 night

This hotel was super clean. The staff were very helpful and very engaging. They were busy working, but still took time to speak in passing at the front desk and in the hallways. I really liked this hotel. I will definitely keep this hotel on my preferred list for future stays.

10

JAMES

Sep 17, 2025

·

Stayed 1 night

excellent staff. clean quiet room

10

Sheree

Oct 10, 2025

·

Stayed 1 night

Clean room and friendly service

6

Luke

Oct 23, 2023

·

Stayed 2 nights

Not a great experience. Pros: good price, only $25 pet fee per stay Cons: unpleasant musty smell. Tiny uncomfortable pillows. Dirty room. The room keys repeatedly stopped working so we had to go down to the front desk to get them re-programmed. On one occasion there was no one at the desk during the middle of the day so we stood there waiting for 10+ minutes unable to get back into our room. Then when the lady finally showed up she didn't even verify any of our personal info; she just asked for our room number and re-programmed the key. Which means that ANYONE could just go up to the desk and get a key to anyone's room. That's incredibly unsafe. Also, the elevator hasn't been inspected in 2 years which is against Virginia code. Would not stay here again

8

Sharon

Mar 29, 2024

·

Stayed 1 night

The room was very comfortable and all the necessary amenities provided - TV, refrigerator, microwave, coffee maker, hairdryer. Beds were very comfortable and had normal size pillows which was refreshing. We have never liked those little square pillows that most hotels had been providing. The only criticism I would mention was the condition of the carpeting it really needed a serious cleaning. I had spilled some water and used a wash cloth to blot it and the wash cloth came away black!

10

Ann Marie

Jan 1, 2026

·

Stayed 3 nights

Very clean hotel, hot breakfast and friendly staff. Close to many amenities

10

Jessica

Oct 1, 2023

·

Stayed 1 night

The room had an unbearable tobacco smell.

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AI-generated summary based on recent guest reviews

Rooms

Guests often find rooms spacious with comfortable beds and useful amenities, and suites accommodate families. Some report odors, AC or plumbing quirks, limited lighting, or noise in rooms near busy areas.

Related guest reviews

10

Lee

Aug 9, 2025

·

Stayed 1 night

This is not a huge hotel -- just one of many clustered near the airport. I stayed two times, coming and going as part of a longer trip. Each stay was clean and staff were friendly. My room was clean and had tons of space. It is not fancy - it is not luxury. It is affordable, clean, neat, friendly, well run, and they take care of guests. When I arrived early and planned to go out to eat, they stowed my luggage, even showing me which security camera was directly on it. That is a little above-and-beyond and reflected the intentionality of the staff.

8

Lynne

Aug 30, 2023

·

Stayed 1 night

Hotel was clean which is a big plus. Reasonably affordable and location was excellent. Cons: had Wi-Fi connectivity issues and hot water temperature could have been a little warmer.

10

Patricia

Sep 10, 2024

·

Stayed 3 nights

Everything was great during our stay! The desk staff were very friendly and the room was clean and well stocked. Our only complaint was the loud traffic from the road behind the building. Request a room on the front side of the building!

10

Raegan

Apr 30, 2025

·

Stayed 1 night

This hotel is in a quiet area near the airport. There is a mall nearby. We stayed here 2 separate times during our trip. The first time we stayed here our room faced a busy road which was noisy at times. Our second time our room faced the parking lot which was much nicer. The beds and pillows are really comfy, the staff are all really nice and the breakfast was great. We also utilized the fitness room, which was well equipped. I would definitely stay here again.

8

Maricel

Nov 26, 2023

·

Stayed 1 night

Quick overnight with my family of 5, we had a suite with a separate living area it was good space and accommodated all of us comfortably.

8

Timothy

Jul 17, 2025

·

Stayed 1 night

The fan in the bathroom was VERY loud. No lights went on when I hit the switch after entering the door…had to go around and switch the desk lamp on to see.

10

James

Aug 10, 2025

·

Stayed 1 night

Our room was very nice. The morning breakfast was good. The bed was very comfortable. We slept well.

8

Ajit

Nov 6, 2024

·

Stayed 2 nights

The bed is really good as its of perfect firmness .

8

Rick

Jun 24, 2025

·

Stayed 1 night

Very hot day and air conditioner would not get below 75 degrees until after 1:00 am that night, room was a little uncomfortable

8

Julia

Oct 18, 2024

·

Stayed 1 night

No fluff, just basically clean and comfortable.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating, with smooth check-ins and proactive assistance. However, a few reviews cite rude or absent front-desk service and miscommunication about shuttle timing.

Related guest reviews

10

Frank

Dec 2, 2025

·

Stayed 1 night

Lobby was sharp! Staff great! Room was wonderful!

10

Jessica

Jun 21, 2025

·

Stayed 1 night

I really loved my stay and checking in was smooth and easy most of all the front desk lady was the best she was warm and friendly and so very professional

10

Miri

Dec 10, 2025

·

Stayed 1 night

Staff was amazing!

8

Bruce J.

Nov 26, 2023

·

Stayed 1 night

This is clearly a competently managed, clean and comfortable property for guests such as business travelers. The few staff with whom I directly interacted were courteous and helpful. However, I downgraded my rating because I was misinformed when I contacted the hotel a week ago and checked on the availability of shuttle service from ROA after 1100 PM. I was assured that while their service shut down at 1100, I could still call the front desk and get someone/something out to pick me up. The clerk at that time assured me she would put a note to this effect into her computer with my reservation. My flight landed at 1140 PM. But when I duly called the hotel I was informed that they had no shuttle and I would have to use an Uber. If I had known that in advance that would have been ok, but I was worn out from a long day of travel and a holiday with family that was more fraught than I had expected - and I don't like surprises at the best of times, not to mention being misinformed. When I arrived at the hotel I had to work hard to be civil, but the clerk on duty understood and offered to lower the room rate to compensate for the cost of the Uber. I accepted that offer. But there was no way I could be compensated for the aggravation and standing out in the cold at the age of 78. What I found most upsetting is that this was all so unnecessary if I were informed that I would need an Uber in the first place.

6

Sandra

May 20, 2025

·

Stayed 1 night

The front desk lacked professionalism. Never stood up to welcome, non-chalant, mono tone. Beautiful on the outside of building. Main lobby bathroom not clean nor welcoming. Room sub par compared to other "Comfort Inns" . When we asked front desk if we could grab and go a breakfast item because we needed to leave at 6:00am, she said no. Then at 6:00am we noticed bananas were out, and some breads were out. Rude. Even so, the bananas were over ripened and the breakfast room was dark and unwelcoming. Will not stay again.

10

Pat

Aug 18, 2025

·

Stayed 3 nights

Beds were very comfortable, staff very helpful., especially the breakfast lady (sorry, dont know her name). Only issue is one time the elevator stopped working, however the staff at the front desk were able to fix it right away.

10

Melissa

Apr 3, 2023

·

Stayed 1 night

The staff at the Comfort Inn Airport at Roanoke went out of their way to make my family and me feel welcomed. We meet here every year to watch the Final Four basketball tournament and we are always greeted warmly, and this year they went above and beyond to accommodate our room request for a special health need even though they were booked.

8

Paul

Mar 22, 2023

·

Stayed 1 night

The front desk person was not there for 45 minutes. When I called their corporate help line they would call the front desk. It was silly because I kept telling them over and over no one was at the front desk. When the desk person showed up she was good. It appeared that She had to work at two hotels at the same time due to staffing.

10

Candice

Sep 26, 2024

·

Stayed 1 night

The staff was amazing from check in to the cleaning people. Everyone was so friendly. The breakfast was good. Had an issue with the ac and it was corrected immediately with no push back at all. I would definitely stay again if in the area.

6

David

Oct 16, 2024

·

Stayed 1 night

I was disappointed to have no airport pickup upon arrival. I was told the shuttle only runs certain days of the week. Then when asking for a 9:00 am shuttle discovered the last shuttle of the day on a Wednesday is 6:45am. I don’t think I’ll be returning. There are other low cost hotels nearby with airport shuttles.

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AI-generated summary based on recent guest reviews

Location

Convenient for ROA flights and close to shopping, restaurants, and major roads; some guests felt safe. A few noted traffic noise in road-facing rooms.

Related guest reviews

10

Carolina

Jul 30, 2025

·

Stayed 1 night

It next to many stores and restaurants. Rooms are xlean and spacy and nive all around. Close to airport too.

10

Florian

Feb 26, 2024

·

Stayed 1 night

Good to be so close to the airport.

10

Yuriko

Sep 10, 2025

·

Stayed 1 night

Good location. Everyone is nice.

10

Natasha

Apr 2, 2023

·

Stayed 1 night

Easy to get to from the airport

10

Laurel

Jul 30, 2025

·

Stayed 1 night

Location and great hotel staff

8

CHEVAUX

Sep 27, 2025

·

Stayed 1 night

Great hotel. Well worth the money. I felt very safe. There are several good food options within walking distance.

8

Earl

Nov 19, 2024

·

Stayed 1 night

the motel was nice and next to shopping area. Had a good breakfast.

10

Ginel

Mar 16, 2024

·

Stayed 1 night

Very convenient location. We are on our way to Tennessee so this is like halfway and very friendly staff and clean and lots of shops and restaurants around great experience.

10

Ann Marie

Jan 1, 2026

·

Stayed 3 nights

Very clean hotel, hot breakfast and friendly staff. Close to many amenities

8

Ann Marie

Nov 16, 2025

·

Stayed 2 nights

Close to many amenities, great rates, clean rooms, great breakfast options and friendly service.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good with hot items and decent variety. Some guests wanted more options or experienced drink machines down, and quality was occasionally average.

Related guest reviews

6

Joseph

Sep 2, 2024

·

Stayed 1 night

Hot breakfast wasn't so great

4

Harvey

Aug 7, 2025

·

Stayed 2 nights

Elevator didn’t work, for two breakfasts coffee and juice machine not working, and vending machine broken (we had to go next door for vending).

10

Michael

May 25, 2025

·

Stayed 1 night

staff was friendly rooms were clean breakfast was good

8

Lourdes

Aug 5, 2025

·

Stayed 3 nights

I wish to have more breakfast options like hot oatmeals, banana. I also wish that windows had curtains that closed. Wish the room at a tv guide. I had a blast and awesome stay. Wonderful staffs.

10

James

Aug 10, 2025

·

Stayed 1 night

Our room was very nice. The morning breakfast was good. The bed was very comfortable. We slept well.

8

Audrey Michelle

May 27, 2025

·

Stayed 2 nights

Free water good breakfast

10

James

Apr 1, 2025

·

Stayed 1 night

Friendly staff good breakfast

10

Ann Marie

Jan 1, 2026

·

Stayed 3 nights

Very clean hotel, hot breakfast and friendly staff. Close to many amenities

8

William D

Oct 19, 2024

·

Stayed 2 nights

Friendly staff and breakfast was good

8

Ann Marie

Nov 16, 2025

·

Stayed 2 nights

Close to many amenities, great rates, clean rooms, great breakfast options and friendly service.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$93
February	$93
March	$81
April	$86
May	$115
June	$102
July	$98
August	$93
September	$102
October	$107
November	$102
December	$81

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $96	15 $92	16 $87	17 $93	18 $110	19 $103
20 $112	21 $102	22 $96	23 $84	24 $86	25 $122	26 $122
27 $78	28 $84	29 $89	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
				1 $134	2 $307	3 $242
4 $81	5 $93	6 $99	7 $98	8 $96	9 $96	10 $101
11 $85	12 $87	13 $89	14 $92	15 $93	16 $205	17 $172
18 $82	19 $85	20 $93	21 $89	22 $89	23 $96	24 $96
25 $79	26 $90	27 $85	28 $84	29 $85	30 $86	31 $103

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds

Suite, Multiple Beds

Room, 1 King Bed with Sofa Bed, Accessible

Standard Room, 1 King Bed

Suite, 2 Double Beds

Business Suite, 1 King Bed with Sofa Bed, Accessible (Upgrade)

Suite, Multiple Beds, Accessible

Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn Airport

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Prices for upcoming dates