Is parking available at the hotel?

Yes, free self-parking is available on-site. There is also off-street parking.

What type of breakfast is offered?

A complimentary buffet breakfast is included for guests.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The property provides assistive listening devices, Braille or raised signage, and has a 24-hour front desk. However, it is not wheelchair accessible.

Where is the hotel located in relation to local attractions?

The hotel is conveniently located just a 4-minute walk from Kwahadi Kiva Indian Museum and within a 3-minute drive from Big Texan Steak Ranch. It is approximately 2.4 miles from Texas Air & Space Museum and 2.5 miles from Slug Bug Ranch.

Does the hotel have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies for children staying at the hotel?

Children are welcome at the hotel. Kids can stay for free up to a certain age, though specific age details are not provided.

Are extra beds or cribs available at the hotel?

Cribs are available for a fee of USD 25.00 per stay, and rollaway beds can also be requested for the same fee. Advance request is recommended.

Holiday Inn Express & Suites East Amarillo

Average nightly price at Holiday Inn Express & Suites East Amarillo by IHG by month, last 12 months (USD)
Month	Average price
January	US$127
February	US$129
March	US$136
April	US$133
May	US$136
June	US$148
July	US$140
August	US$126
September	US$133
October	US$133
November	US$140
December	US$125

What guests think

At Holiday Inn Express & Suites East Amarillo by IHG, travelers highlight the convenient location off I-40 and generally good breakfast, while also noting uneven service, mixed cleanliness, and recurring room maintenance issues that sometimes disrupt sleep or comfort.

Beds are widely praised for comfort, yet guests report noisy or faulty HVAC, bathroom fixtures needing repair, occasional odors, and some beds being unusually high. Facilities feedback is mixed, with pool closures during posted hours or by the city and a not-hot hot tub, but pet-friendly policies and easy parking appreciated. Service ranges from welcoming and proactive to slow or unfriendly, with a few billing or reservation mishaps. Expect a practical stopover where comfort is possible but consistency varies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Some guests enjoyed the pool, but several reported closures during posted hours or by the city and a not hot hot tub. Pet-friendly policies and convenient parking were appreciated.

Related guest reviews

8

Darren

5 Aug 2024

·

Stayed 1 night

Just a stop over at Amarillo heading toward Dallas, This location is right off of Interstate 40, plenty of parking space and is pet friendly. Comfort is there and clean. The surrounding area is well kept and great for dogs and cats to roam around.

6

Jessica

28 Oct 2023

·

Stayed 1 night

Pool was closed by the city.

10

Nikki

12 Aug 2023

·

Stayed 1 night

Excellent stay other than laundry services not working

10

Daniel

2 Oct 2024

·

Stayed 1 night

Could use another elevator

8

Thomas

31 Dec 2024

·

Stayed 1 night

The pool was ok. Hot tub was not hot. The rooms and staff were great. Made an easy stop on our way to Colorado! Highly recommend the Big Texas right next door.

10

Holly

7 Aug 2025

·

Stayed 1 night

We booked last minute on a road trip and loved the convenience, safe parking lot, and accessibility to restaurants that are walking distance. It’s very clean and the staff has been very friendly.

6

Gaye

20 Mar 2023

·

Stayed 1 night

This HIEXPRESS Hotel was out of the way but we were staying there due to their $25 Pet fee. We stay in Amarillo 6 times a year with our small dog because we travel back and forth between Austin and Denver. They’ve gone up to $40 with tax. We like HIExpress but will look for other choices in the future. The pet area was very dirty too.

8

Haylie

9 Jul 2025

·

Stayed 1 night

This property has an EV charger, but it didn't work.

8

Brittany

4 Aug 2024

·

Stayed 1 night

The property wasn't the cleanest, and you couldn't access the pool during pool hours because it was always closed for chemicals. Put the chemicals in after hours instead of having the pool closed all day! Room was not cleaned properly, my bed felt like It had crumbs in it! Could be a very nice hotel if ran properly

2

Ted

17 Mar 2023

·

Stayed 1 night

Did not get room I selected was no couch bed a chaise lounger. I am a holiday express member but since I booked through Expedia nothing they would do. Then charged $35 pet fee for my 10 lb dog with tax!! Then furnace blowing cool air 30 degrees there!! Sent maintenance man worked on 30 min got warm air to blow out but when shut off cool air. Really load noise when came on screech when go off. Told her all this when I checked out because I booked with Expedia nothing they could do!! I will never stay with them again and not sure book with Expedia again as I have no garentee’s.

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Cleanliness

Many guests found rooms and common areas very clean. Others cited dirty or moldy bathrooms, dust or crumbs in rooms, pet odors, and exterior or hallway areas needing better upkeep.

Related guest reviews

10

Amber

2 May 2025

·

Stayed 1 night

The staff was friendly and welcoming when we arrived. The room was clean and beds were very comfortable.

8

Shannon

19 Oct 2025

·

Stayed 1 night

The room was clean and the breakfast was good.

6

Dale

4 Sept 2025

·

Stayed 1 night

Dirty bathroom. Bathtub stopper completely missing. Ask for rubber stopper told they didn’t have any. Mold in bathroom.

10

Sue

31 Mar 2025

·

Stayed 1 night

Room was nice and very clean

10

Janey

24 Aug 2023

·

Stayed 1 night

The property was very clean and checked all of our boxes. Would return to this location.

10

Elida

29 Nov 2025

·

Stayed 1 night

Clean

8

Charlotte

19 Aug 2024

·

Stayed 1 night

Easy to find, clean, quiet but our room smelled like a dog.

8

james

20 Sept 2024

·

Stayed 1 night

The hall floor outside the elevator needs a thorough cleaning. The grounds need trash picked up. Amarillo is very windy so trash blows in from everywhere. BUT it still needs picked up.

8

Brittany

4 Aug 2024

·

Stayed 1 night

The property wasn't the cleanest, and you couldn't access the pool during pool hours because it was always closed for chemicals. Put the chemicals in after hours instead of having the pool closed all day! Room was not cleaned properly, my bed felt like It had crumbs in it! Could be a very nice hotel if ran properly

6

David

25 Nov 2023

·

Stayed 1 night

Staff was helpful when checking in, very friendly. You can tell the cleanliness standards are low, boogers on the walls in many obvious areas that should have easily been seen and cleaned. Very dusty in the room, the gap on the door jam was so wide you could see people in the hallway. You can tell they do the minimum to turn over the rooms, at least our room was that way.

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Rooms

Beds are comfortable, and some rooms are spacious. Recurring issues include noisy or failing HVAC, bathroom fixtures or stoppers missing, broken fixtures or blinds, odors, and occasional noise from other guests.

Related guest reviews

8

Joseph

26 Oct 2024

·

Stayed 1 night

For older travelers your bed was about 6 inches to high. We are not as nimble as we used to be and if short would not have been able to get on bed without help. A nonslip mat in bathtub would be a bonus too hand rails on inside wall of bathtub would be nice also

4

Jim

2 Jul 2023

·

Stayed 1 night

The hotel was nice except the shower was literally missing hardware with exposed plumbing.

2

Nikki

31 May 2023

·

Stayed 1 night

Our smoke detector kept buzzing all night loud enough to not allow us to sleep. The room smelt like dog. Daughter had her ESA with her so I am assuming they put us in that room for a reason. When I showed the clerk the video I took of the smoke detector her response was Oh well. We are fully booked. We got absolutely no sleep. The clerk the next morning was a little more understanding after i showed her the video and they inactivated that room until they can figure out what was going on with that room.

4

Shahe

30 Jun 2023

·

Stayed 1 night

Our room had an odor, the only way to turn off the AC unit was to unplug it

6

Brett

2 Oct 2023

·

Stayed 1 night

The shower was broken and the tv didn’t work and the air conditioning wouldn’t turn on

8

Tania

26 Nov 2024

·

Stayed 1 night

Beds were very comfortable. Bathroom was a bit outdated, overall good experience z

2

Tabatha

18 Jan 2023

·

Stayed 19,373 nights

Outlets did not work, Tub stopper did not work, window blind was broken. Water was not hot. Towels felt like sandpaper. AC started blowing even though thermostat said 74, could not shut it off. Dog poop everywhere outside. It was obvious immediately that every corner that could be cut...was. We got the large room with sitting area, light didn't work and no television. Won't stay again. For the money, huge disappointment.

10

Ashley

7 Jul 2025

·

Stayed 1 night

Had a great stay and night sleep with my family here! Bed and pillows were great and the AC was amazing and kept the room nice and cold.

10

Javier

12 Sept 2025

·

Stayed 1 night

The bed and pillows were better than usual compared to Hampton Inn and other more pricey options.

4

James

24 Dec 2025

·

Stayed 1 night

Ac/heat was broken and made an awful noise all night, people above us made banging sounds all night … we literally got no sleep- light were missing light bulbs- looked like black mold under the sink in the bathroom

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Service

Experiences vary widely: many mention friendly, helpful staff and quick problem resolution, while others report slow or absent check-in, unfriendly or rude interactions, and occasional reservation or billing errors.

Related guest reviews

6

Russell

26 Jan 2025

·

Stayed 1 night

Our room was was clean but the bathroom door was broken. Bad smell when you walked in and front desk was not very friendly.

2

Melanie

11 Oct 2025

·

Stayed 1 night

The room was clean and the bed was comfortable. Breakfast was okay. The biggest issue we had arriving at midnight was the lack of the hotel desk clerk. I waited 30 minutes for someone to appear. I gathered that she was called in last minute and she did a great job jumping in the get me and the three other parties waiting checked in. This, however, shows poor management. Not likely to stay at this location again.

10

Heather

25 Mar 2025

·

Stayed 1 night

We received excellent, expedient service and with great care from Laura. We appreciate the care and consideration especially as she made certain accommodations met the needs especially for my parents. Thank you!

4

Danny

14 Jul 2025

·

Stayed 1 night

Employees screwed up and charges my employees $600+ each on their incidental debit cards. When they went to check in they claimed we had no reservation - it was pre-paid from Hotels.com.

10

Bunny

21 May 2023

·

Stayed 1 night

Got a room with a finicky a/c .. delay coming on.. front desk lady was super and quickly moved us just in case it crapped out during the night. Decent breakfast options.. fresh bagels for me, hubby eggs & sausage

2

benjmain

22 Feb 2024

·

Stayed 6 nights

Nightshift is rude when asked for simple things.

10

Holly

7 Aug 2025

·

Stayed 1 night

We booked last minute on a road trip and loved the convenience, safe parking lot, and accessibility to restaurants that are walking distance. It’s very clean and the staff has been very friendly.

10

Leroy

25 Jun 2025

·

Stayed 28 nights

Good staff

4

Richard

28 Feb 2024

·

Stayed 1 night

Upon arrival there were thousands of birds in the trees in parking lot with thousands of birds comes thousands of bird droppings all the vehicles were covered with the droppings parking lot was covered with the bird droppings As we were registering the desk clerk never removed her headphones from her head and was on her phone for the entire time as we were leaving the next morning at 6 am the coffee was cold and no hot water for tea back to the front desk to tell the desk clerk she never got up from her chair hard to find good help these days

2

Christine

4 Feb 2025

·

Stayed 1 night

Rude mangers. Regular staff was wonderful. Yelling about firing someone for wanting a day off in the lobby isn't the best way to keep guests.

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Location

Convenient to I-40 and local amenities; some restaurants are walkable while others require a short drive. Parking is easy.

Related guest reviews

6

Gregg

29 Jul 2024

·

Stayed 1 night

The accommodations were just fine. Nice Staff, clean, convenient to the freeway. Just not the kind of place your going to walk to dinner. But, lots in the near area to drive to. I would recommend.

8

Darren

5 Aug 2024

·

Stayed 1 night

Just a stop over at Amarillo heading toward Dallas, This location is right off of Interstate 40, plenty of parking space and is pet friendly. Comfort is there and clean. The surrounding area is well kept and great for dogs and cats to roam around.

10

Caroline

4 Apr 2023

·

Stayed 4 nights

Very convenient to get on and off interstate. Breakfast was always warm and tasted great. I would definitely stay there again. Staff also very friendly and helpful.

10

Charlotte

13 Feb 2024

·

Stayed 1 night

Conveniant to the interstate and the loop.

8

Deidrick

20 Aug 2025

·

Stayed 1 night

I like the location.

8

Thomas

31 Dec 2024

·

Stayed 1 night

The pool was ok. Hot tub was not hot. The rooms and staff were great. Made an easy stop on our way to Colorado! Highly recommend the Big Texas right next door.

8

Charles

30 Apr 2024

·

Stayed 1 night

It was located with good access to the freeway and to local ammenities

10

Holly

7 Aug 2025

·

Stayed 1 night

We booked last minute on a road trip and loved the convenience, safe parking lot, and accessibility to restaurants that are walking distance. It’s very clean and the staff has been very friendly.

8

Sara

16 Feb 2024

·

Stayed 1 night

Very easy to get in and out of. Very convenient to the airport!

8

Charlotte

19 Aug 2024

·

Stayed 1 night

Easy to find, clean, quiet but our room smelled like a dog.

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Dining

Breakfast is frequently praised as good to excellent, though a few guests found items stale or overcooked and reported equipment issues or occasional delays.

Related guest reviews

10

Sherry

20 Oct 2024

·

Stayed 1 night

The room was very nice and clean. Breakfast was delayed for a bit, but was delicious when served. Great stay!

10

Caroline

4 Apr 2023

·

Stayed 4 nights

Very convenient to get on and off interstate. Breakfast was always warm and tasted great. I would definitely stay there again. Staff also very friendly and helpful.

6

Leah

21 Dec 2025

·

Stayed 1 night

Check in staff were difficult. Problem with out room required me hanging up the room phone after 5 mins on hold to call from my cell so she would actually answer. Breakfast was stale af. Really disappointing for a brand I expect better of.

10

Skylar

25 Aug 2023

·

Stayed 1 night

Great stay and breakfast was delicious.

10

Donna

21 Aug 2024

·

Stayed 1 night

Desk clerk was very friendly. Room was nice and clean. Breakfast was ok. Pancake machine was broken and also their refridgerator.

8

Shannon

19 Oct 2025

·

Stayed 1 night

The room was clean and the breakfast was good.

10

Suzanne

30 Nov 2023

·

Stayed 1 night

Breakfast was great

10

joel

22 Oct 2024

·

Stayed 1 night

Good location dry comfortable beds= and clean room.Good breakfast options

10

Michael

23 Dec 2023

·

Stayed 1 night

The breakfast was excellent. What we expect/hope for when traveling. The lady managing the breakfast does awesome work, clearly takes pride in her work!

8

Cheryl

21 Nov 2024

·

Stayed 1 night

Breakfast the eggs were burnt and hard was not as pleased with the breakfast! Was not told when breakfast was at time of check in! Other than that no complaints

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $218
11 $153	12 $139	13 $161	14 $143	15 $128	16 $125	17 $125
18 $137	19 $156	20 $160	21 $160	22 $143	23 $137	24 $143
25 $137	26 $149	27 $169	28 $187	29 $147	30 $151	31 $142

Su	Mo	Tu	We	Th	Fr	Sa
1 $138	2 $156	3 $149	4 $152	5 $147	6 $165	7 $144
8 $126	9 $145	10 $145	11 $142	12 $142	13 $161	14 $161
15 $134	16 $151	17 $145	18 $150	19 $135	20 $151	21 $152
22 $134	23 $143	24 $152	25 $137	26 $131	27 $149	28 $142
29 $130	30 $145

Holiday Inn Express & Suites East Amarillo by IHG

Prices for Holiday Inn Express & Suites East Amarillo by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Suite, 2 Double Beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed with Sofa Bed

Standard Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Guest reviews of Holiday Inn Express & Suites East Amarillo by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites East Amarillo by IHG

Prices for upcoming dates