Name: Holiday Inn Express & Suites - Nearest Universal Orlando by IHG
Address: 5605 Major Boulevard, Florida Center, Orlando, Florida, United States of America, Orlando, Orange County, US
Price range: US$79–US$179 per night
Rating: 8.35

What guests think

At Holiday Inn Express & Suites - Nearest Universal Orlando by IHG, travellers highlight friendly service, a convenient location for Universal, and a popular free breakfast, while noting thin walls, occasional maintenance issues, and periodic elevator delays during busy times.

Guests appreciate the free shuttle to Universal and free parking, along with clean rooms and comfortable beds. Many consider it good value for Universal visits, with suites available and some high-floor rooms offering views. Expect a practical, well-located base with strong value and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free shuttle to Universal and free parking are appreciated; the pool is available. Some guests mention slow or out-of-service elevators, tight parking at peak times, and shuttle schedules that may not suit late returns.

Related guest reviews

10

Kayne

27 Mar 2024

·

Stayed 3 nights

The Universal shuttle was nice in the morning.

8

Kimberly

30 May 2023

·

Stayed 1 night

Great breakfast and shuttle to Universal. Room assignment was terrible, as we were awarded the second room from the elevator, and across from the fitness room where it sounded like free weights being dropped on the floor almost continuously until around midnight. Avoid the third floor near elevator if possible.

10

Jose

26 Aug 2025

·

Stayed 1 night

Location is great, just 15-20 minutes walking from Universal Orlando Resort parks. Free Parking. Easy access to the Universal Parks trough Universal Shuttles, also Free. I would definitely stay here again.

10

Krizia

10 Aug 2025

·

Stayed 2 nights

Everything was excellent. It was clean and the staff was pleasant. The pool is open until 11 which is a bonus. Parking is free, another added bonus because many of the neighboring hotels charge per night. The breakfast was also good and included in the stay and there was plenty to choose from. I gave a 4 on property and facilites because my sink has a leak which I realized after there was a puddle of water on the floor and my remote control didn’t work.

8

Steve

8 Aug 2025

·

Stayed 3 nights

Only 1 elevator works out of 3. Very inconvienient Still not rectified. Very Very Busy

10

Alexander

4 Aug 2025

·

Stayed 5 nights

Everything was great at this hotel. My reservation was honored, My stay was pleasant and any inquiries I seeked, was answered. There was one time I didn't get fresh towels and when I asked at the front desk for some, they were given right away. Expedited service. Hotel service is great, the rooms are well maintained, they are clean and organized and a bit more modern (no carpets). They're equipped with electronic security locks, rooms have a fridge and microwave for your convivence and plenty of lighting. If you're on a high floor, you have a tremendous view. They have breakfast at this hotel with so many options to choose from whether it's cereal, pancakes, eggs, muffins, oatmeal, bacon, sausages, yogurts, fruits, english muffins, etc. The breakfast area is spacious and has lots of space, plus a very big with TV. There are 3 elevators, stairwells, air conditioning rooms and hallways, a swimming pool and plenty of parking for your car. They also have shuttle buses to theme parks. You're in good hands here.

10

Mariana

27 Jun 2025

·

Stayed 2 nights

Great stay! The staff was nice and accommodating. We only stayed for a couple of nights and arrived early to head straight to Universal. They kindly let us leave our luggage and do a late check-in, which helped us a lot! We took a $10 Uber to Universal the first day, and the next day we used the free shuttle, a great perk. The room and pool were clean, breakfast was basic but nice, and there are fast food places nearby (Burger King and Wendys) . Would definitely stay again!

10

Osie

13 Jun 2023

·

Stayed 1 night

Good experience but not enough parking spaces with late check ins. Had to park in parking lot next door

10

Jaime

28 Jun 2025

·

Stayed 3 nights

Stayed 3 nights for Universal Studios. Free shuttle was perfect for drop off and we opted to do a Lyft on our return since the last shuttle was at 8:40pm but still better than driving and paying for parking. Free breakfast buffet was a great start to our day with many options to choose from. Pool was clean and open late too. All of the staff were friendly and helpful and the entire hotel as well as our room were clean and comfortable. I highly recommend this hotel and would definitely stay here again.

10

Sara

11 Aug 2024

·

Stayed 3 nights

Great location close to Universal! Excellent breakfast with a lot of options. Staff was helpful and friendly. Nice pool, also. Shuttle times to Universal were not very convenient, so ended up driving ourselves and paying for parking. Not a huge deal, but a little frustrating because the theme park shuttle service was one of the main reasons we went with this hotel.

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Cleanliness

Many describe the hotel and rooms as very clean or spotless. A smaller number report issues like odors, dirty carpets or bathrooms, or an occasional pest.

Related guest reviews

4

Johnny

26 Oct 2024

·

Stayed 1 night

Checked in early and left for the parks. Returned exhausted at 2am. Realized that the bedding were smelly. Too tired to call anyone and just accepted the condition of the room. Will not stay here again. The breakfast was surprisingly good!

10

JOHNDELL

14 Sept 2024

·

Stayed 1 night

Clean and well maintained rooms.

8

Heather

2 Nov 2025

·

Stayed 1 night

Not spotless but very clean and the staff is amazing

10

hashem

9 Nov 2025

·

Stayed 1 night

Clean room, good service

4

Luis

23 Nov 2023

·

Stayed 1 night

Rooms had an odd scent, very difficult to ignore.

10

MARCO

25 Aug 2025

·

Stayed 1 night

Property and rooms where spotless, staff was friendly and breakfast was excellent.

4

Kimberly

9 Mar 2025

·

Stayed 1 night

Room was old and dirty, the smallest bathroom I have ever seen in a one bedroom suite. Bathroom was dirty, carpets disgusting, everything is old, outdated and drab. Breakfast was ok.

10

Chris

1 Nov 2024

·

Stayed 1 night

Very clean and close to universal, they were cleaning the carpets after hurricane Milton. Management definitely cared.

10

Domingo

14 Nov 2025

·

Stayed 1 night

Super clean Room, friendly staff, great location right next to Universal parks

2

Calvert

7 Jun 2024

·

Stayed 1 night

there was a roach in my queen bedroom, showed the desk. he moved me to a double bed room. not really sure if i’m satisfied with the outcome, as that is not settling to me as a customer who expects and pays for cleanliness.

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Rooms

Rooms are generally comfortable and sometimes spacious, with suites and a few high-floor views. Recurring complaints include thin walls and hallway noise, plus dated features, small bathrooms, or inconsistent AC and in-room amenities.

Related guest reviews

6

Matthew

16 Mar 2025

·

Stayed 3 nights

Air conditioning didnt work at night randomly (freezer compressor) & could hear through walls so very loud other tenants.

6

Frank

4 Feb 2024

·

Stayed 1 night

There were problems with the toilet running causing me to continually wake up.This also occurred in the room adjoining mine which I can hear the person wiggling the handle throughout the night.The carousel on the microwave did not work causing food not to heat evenly. The refrigerator was lacking an ice box to freeze ice packs we use for travel for medical reasons. The refrigerator was missing the rack for the door which is handy for storing bottles.

8

williiam

4 Jun 2024

·

Stayed 1 night

We stayed there for a Rolling Stones Concert. The staff was very nice. The room was very clean. The bed and pillows were super comfortable.

10

Aneilea

26 Mar 2025

·

Stayed 4 nights

Thoroughly enjoyed our stay. Very clean, accommodating. The 11th floor had an awesome view

6

MANUEL

15 Jun 2025

·

Stayed 2 nights

The positive is that is not far from universal studios. However, Is a old property, coffee machine in room was rusted. Room did not smell fresh. I requested a wake up call and never received it. Breakfast is included but is not worth it. I chose this property because of my loyalty to the brand. This property did not meet expectations.

10

Ashley

17 Dec 2022

·

Stayed 1 night

The walls are paper thin and literally I can hear every single word that my neighbor is saying

6

Alexander

3 Aug 2025

·

Stayed 1 night

Walls are way too thin! Could hear full on conversations in the adjoining room. You’ll be waiting for elevators early in the morning. The AC is either freezing or not. You’d think there’s an in between but there isn’t. Place is clean though and has breakfast!

8

Susan B

20 Feb 2025

·

Stayed 1 night

The room is very nice and internet is great. They serve a large breakfast, too. But I am one of those people blessed (and cursed) with sensitivity. The walls between rooms are too thin and my room faced a busy highway with endless noise. In short, I slept very poorly.

10

Ebony

18 Jun 2024

·

Stayed 2 nights

I loved the room was spacious with a privacy door separating the bedroom from the living room. I'd stay again in the future

8

Leonardo

31 Dec 2024

·

Stayed 2 nights

Good location, near Universal Orlando. Excellent options for free breakfast buffet, helpful staff. Only comment is the noise, walls doesn’t have too much isolation and the elevator can be heard in the room next to it, I recommend a room in the middle or end of the coridor to avoid the noise. Everything else was great, I recommend it

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Service

Staff are frequently praised as friendly, helpful, and accommodating, with quick responses and occasional early check-in. A few guests reported unhelpful interactions, missed requests, or deposit/billing concerns.

Related guest reviews

10

John

7 Jun 2023

·

Stayed 1 night

After a long drive, we arrived at the hotel at 8:00AM. Most hotels don't allow you to check in until 4pm. They let us check in early at 8:00am. I'm not sure if that's the norm, but it was nice they offered. The FREE breakfast beats most other 5 star hotels. Amazing! This hotel is across the street from Universal Studios. So if you want to save $25 on parking you can walk to the theme-park. However, it's about a 30 minute walk. For the price, This was great!

10

Jonathan

13 Aug 2025

·

Stayed 2 nights

This was our second stay at this property, front desk staff kind and helpful, busy breakfast in the morning highly suggest you to go early so it’s not so crowded and mostly with large families, room overall good and well equipped, it’s a good location and for the price you can’t go wrong, will come back if possible.

10

Helen

1 Sept 2025

·

Stayed 2 nights

Friendly and helpful staff. Except for the lady assigned in the counter for Universal Studio shuttle. She has to smile and not look grumpy

10

Alexander

4 Aug 2025

·

Stayed 5 nights

Everything was great at this hotel. My reservation was honored, My stay was pleasant and any inquiries I seeked, was answered. There was one time I didn't get fresh towels and when I asked at the front desk for some, they were given right away. Expedited service. Hotel service is great, the rooms are well maintained, they are clean and organized and a bit more modern (no carpets). They're equipped with electronic security locks, rooms have a fridge and microwave for your convivence and plenty of lighting. If you're on a high floor, you have a tremendous view. They have breakfast at this hotel with so many options to choose from whether it's cereal, pancakes, eggs, muffins, oatmeal, bacon, sausages, yogurts, fruits, english muffins, etc. The breakfast area is spacious and has lots of space, plus a very big with TV. There are 3 elevators, stairwells, air conditioning rooms and hallways, a swimming pool and plenty of parking for your car. They also have shuttle buses to theme parks. You're in good hands here.

4

Jason

26 Jan 2024

·

Stayed 1 night

WiFi is supposed to included but it was down. Front desk does not answer the phone. Only one light on whole room.

10

Amanda

6 Oct 2025

·

Stayed 2 nights

From the check in to the check out it was a very pleasant stay. The room was cozy and the breakfast we top notch. Thank you for being a part of our first ever trip to Florida!.

2

Xavier

13 Jan 2025

·

Stayed 2 nights

it’s been 2 weeks haven’t get my 100$ deposit back called and they have no idea where it is

8

mary beth

16 Apr 2025

·

Stayed 2 nights

Appreciated the shuttle service to universal studios. Lady at front desk was awesome helping me print boarding passes.

10

Karen

24 Jun 2024

·

Stayed 2 nights

Freindly helpful staff, makes this property great!

10

Jermaine

22 Oct 2025

·

Stayed 2 nights

The staff was impeccable and didn’t hesitate to help when our itinerary changed.

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Location

Very convenient for Universal Orlando, within a 15–35 minute walk or a short ride, and close to restaurants and shops.

Related guest reviews

8

Gradlyn

6 Jan 2025

·

Stayed 2 nights

Great option and conveniently located near everything.

8

Norman

13 Aug 2023

·

Stayed 2 nights

Great location

10

Jose

26 Aug 2025

·

Stayed 1 night

Location is great, just 15-20 minutes walking from Universal Orlando Resort parks. Free Parking. Easy access to the Universal Parks trough Universal Shuttles, also Free. I would definitely stay here again.

10

Rachel

22 May 2025

·

Stayed 1 night

No issues. It is a 35 minute walk to Universal. Breakfast was excellent as were the staff.

8

Eric

27 May 2025

·

Stayed 5 nights

I liked where hotel was located and distance from Universal Studios.

10

Liuda

16 Dec 2024

·

Stayed 1 night

This property is highly recommended for your trip to Universal Studios in Orlando. Great location and great hotel experience

10

Sarah

8 Mar 2024

·

Stayed 2 nights

Great location!

10

Bethany

29 Aug 2025

·

Stayed 1 night

Really close to Universal with basic amenities.

10

Sara

11 Aug 2024

·

Stayed 3 nights

Great location close to Universal! Excellent breakfast with a lot of options. Staff was helpful and friendly. Nice pool, also. Shuttle times to Universal were not very convenient, so ended up driving ourselves and paying for parking. Not a huge deal, but a little frustrating because the theme park shuttle service was one of the main reasons we went with this hotel.

10

barbara

25 May 2025

·

Stayed 1 night

Location and hotel is clean

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Dining

Breakfast is widely praised for variety and value. Some note crowding at busy times or less impressive quality.

Related guest reviews

4

Winston

20 Jul 2024

·

Stayed 3 nights

No hot tub, small noisy room (neighbors), poor breakfast, expensive for the limited amenities.almost no water pressure in the shower.

10

Amanda

6 Oct 2025

·

Stayed 2 nights

From the check in to the check out it was a very pleasant stay. The room was cozy and the breakfast we top notch. Thank you for being a part of our first ever trip to Florida!.

10

Samantha

20 Jul 2024

·

Stayed 4 nights

Everything was great! The hotel was quiet, the breakfast was wonderful, the room was large and clean, and the service was very accommodating. The transportation to the park fills up quick so get there early. We ended up walking from Universal one day because the last bus was at 7:30pm and we wanted to stay longer, and the walk wasn’t bad at all. The only downfall was the slow elevators but other than that everything was excellent. We would definitely stay again.

10

virginia

18 Feb 2025

·

Stayed 2 nights

The hotel was clean, the beds super comfy. My son loves staying here for the breakfast, lots of variety (eggs,sausage,biscuit,gravy,pancakes,cereal,yogurt). Free parking, 30 minutes walk to Universal or they have a shuttle (we didn't use the shuttle so can't comment on that).

10

Jessica

8 Jun 2025

·

Stayed 4 nights

The breakfast was delicious, so many different options. This is the second time staying with you!

10

Jaime

28 Jun 2025

·

Stayed 3 nights

Stayed 3 nights for Universal Studios. Free shuttle was perfect for drop off and we opted to do a Lyft on our return since the last shuttle was at 8:40pm but still better than driving and paying for parking. Free breakfast buffet was a great start to our day with many options to choose from. Pool was clean and open late too. All of the staff were friendly and helpful and the entire hotel as well as our room were clean and comfortable. I highly recommend this hotel and would definitely stay here again.

10

Stanley

10 Jan 2025

·

Stayed 2 nights

Wonderful Breakfast!

10

Carolyn

4 May 2025

·

Stayed 1 night

Nice breakfast

2

Krystal

10 Jul 2024

·

Stayed 3 nights

The breakfast area is always packed. The food is horrible. Staff was not friendly at all. I stayed at the other holiday inn right by there and it was so much better. Also people drinking beer out a cooler in the parking lot. I will never stay there again

10

Sara

11 Aug 2024

·

Stayed 3 nights

Great location close to Universal! Excellent breakfast with a lot of options. Staff was helpful and friendly. Nice pool, also. Shuttle times to Universal were not very convenient, so ended up driving ourselves and paying for parking. Not a huge deal, but a little frustrating because the theme park shuttle service was one of the main reasons we went with this hotel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$127
February	US$158
March	US$158
April	US$134
May	US$111
June	US$101
July	US$97
August	US$103
September	US$104
October	US$119
November	US$128
December	US$136

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $79	16 $126	17 $106	18 $165	19 $179
20 $87	21 $88	22 $92	23 $88	24 $88	25 $166	26 $153
27 $89	28 $86	29 $96	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $161	3 $161
4 $100	5 $92	6 $92	7 $109	8 $122	9 $161	10 $163
11 $122	12 $105	13 $118	14 $119	15 $121	16 $161	17 $162
18 $88	19 $91	20 $88	21 $95	22 $95	23 $162	24 $162
25 $88	26 $89	27 $91	28 $91	29 $99	30 $139	31 $130

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds

Standard Room

Standard Room, 1 Queen Bed, Accessible (Mobility, Tub)

Suite, 1 Bedroom

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Suite, 2 Double Beds (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed, Accessible (Mobility, Tub)

Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Nearest Universal Orlando by IHG

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