Name: DoubleTree by Hilton Hotel Nashville Downtown
Address: 315 4th Avenue N, Nashville, Tennessee, United States of America, Nashville, Tennessee, US
Price range: US$175–US$766 per night
Rating: 7.9

What guests think

At DoubleTree by Hilton Hotel Nashville Downtown, travelers consistently praise the walkable location near Broadway and Printers Alley, yet many also note operational issues across the property that can reduce comfort, convenience, and overall value for the price.

Repeated reviews mention the pool being closed despite listings, recurring elevator outages, and expensive valet-only parking. Rooms range from spacious suites to tight layouts; guests cite thin walls, loud plumbing, and inconsistent air conditioning. Cleanliness is often solid but mixed overall, with some musty odors, damp carpet, pests, or visible wear, while service ranges from warm and helpful to slow or unresponsive. Expect a convenient downtown base with notable trade-offs in upkeep and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an on-site bar/restaurant and a lobby Starbucks. Repeated reports note the pool is closed despite listings, frequent elevator outages, and expensive valet-only parking.

Related guest reviews

6

Kevin

1 Oct 2025

·

Stayed 3 nights

No pool, no hot tub as advertised. Food was great but expensive.

6

Selina

12 Mar 2025

·

Stayed 1 night

Subpar and only one elevator out of four was working when the entire hotel was sold out

10

Jada

13 Jul 2024

·

Stayed 1 night

Loved location and that there is Starbucks downstairs.

10

Jennifer

23 Aug 2025

·

Stayed 1 night

Lovely hotel with a great location to main attractions downtown. Bar and restaurant had great options. Live music at night was a plus.

6

Ryan

3 Feb 2025

·

Stayed 2 nights

Was not a fan of this place at all. Upon Arriving I find that parking was $55 a day. That is just straight up robbery. For the honor of overpaying for parking I walked in to a lobby with a line in front of the one working elevator. There were 4 there, but only one worked. Once in the room I discovered the bathroom door would not close all the way. Made it uncomfortable for everyone. On checkout day the only working elevator had failed. I had to carry my luggage for 5 flights. Luckily they got this fixed for the mass exodus at 11.

10

Karol

11 Apr 2023

·

Stayed 4 nights

Close to the downtown area but not to close that you hear the noise. The staff was wonderful. The rooms very clean. Entertainment in the lobby in the evening. I Would definitely stay here again when we visit Nashville. 👍

6

Josh

28 May 2024

·

Stayed 4 nights

It doesn't have a pool as seen on website. One of the reasons we choose it

4

wynne

24 Jul 2025

·

Stayed 2 nights

Book this hotel based on the indoor pool advertised in the pictures because there was a chance of rain in the forecast during our stay.. rain comes we put on swimwear just to find out pool had been closed for 2 yrs+ why would it still be in the pics.. very disappointed

8

Darren

14 Jul 2024

·

Stayed 2 nights

The swimming pool was out.

8

Stacy

7 Feb 2025

·

Stayed 3 nights

The room itself was great, no issues. They have one working elevator! One out of four. You could have to wait several times before you could even squeeze in due to it being full! Talked to a person and they said they stayed here last year and the elevators were broken then too! How can that even pass inspection to have one working elevator? Besides that the rooms were clean.. parking EXPENSIVE $55 a night! To be fair parking everywhere was spendy. If you can uber while there, don’t get a car.

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Cleanliness

Many guests found the hotel and rooms clean, while others reported musty odors, damp carpets, pests, or noticeable wear. Housekeeping during stays was inconsistent.

Related guest reviews

2

Joseph

21 Aug 2023

·

Stayed 3 nights

Room was not clean, had a dead cockroach in the room. They did switch rooms for us and said they would comp us one night of our stay, bu when checking out said they could not do that. Will not stay at that hotel again.

4

Stephanie

27 Jul 2025

·

Stayed 1 night

The view from the room was amazing however it smelled of mildew and the carpet by the bathroom was wet. The sink at the wet bar did not work.

10

Travis

15 Sept 2025

·

Stayed 3 nights

Everything about this hotel was excellent, close to Broadway, clean hotel, friendly staff!

6

Laynie

4 Jul 2023

·

Our room was very musty smelling. Nothing helped to fix it. Was not very clean.

10

Paul

10 Nov 2025

·

Stayed 4 nights

Staff,clean room

6

Jason

18 Jul 2024

·

Stayed 1 night

Unfortunately the air conditioner would not cool the room down and there was a very musty mold smell permeating from the air conditioning system

4

Nicole

18 Sept 2023

·

Stayed 1 night

Room is very outdated! Smells very musty and no vent in the bathroom. Could use a DEEP clean!

10

Michael

3 Dec 2023

·

Stayed 4 nights

Great location. Clean!

4

Kristi

8 Jan 2024

·

Stayed 2 nights

We had 2 rooms booked. One room was very musty smelling and had paint chipping off the ceiling. Window sills had black under the paint you could see (appeared to be mold?). Also, we were not informed we needed to request towels or housekeeping but we found out at 12pm when we returned to our messy room from earlier in the day. Just very disappointing and not Hilton standards.

10

Bigboy

30 Jun 2025

·

Stayed 1 night

The property was very clean and the staff is very nice

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Rooms

Rooms range from spacious suites with comfortable beds to small or awkward layouts with tight bathrooms. Several mention thin walls, loud plumbing, and inconsistent air conditioning or temperature control.

Related guest reviews

4

Robert

13 Mar 2023

·

Stayed 2 nights

When I called the day prior to arrival, I was told I could go to the desk and see if a room was available for an early check in. The front desk attendant was not friendly and didn’t like that I tried it check in early. I was told check in was 4pm and I should go back then. The hotel was older and it showed in some areas. We had a corner room right off the elevators and the bathroom was TINY! The shower was awful, I got soaked with freezing water having to lean all the way into it just to turn it on, the shower head was terrible and there was no fan in the bathroom. Overall the hotel was clean and the bed was comfortable. The main problem we had was with the bathroom.

8

Heather

5 Jul 2023

·

Stayed 1 night

Comfortable beds and very clean but room was a little warm and no way to adjust temperature which made it hard to sleep.

8

Caitlan

25 Jun 2025

·

Stayed 3 nights

Star was very friendly and room service was great daily. They were very on top of bed resets and towel replenishment. This location was a perfect distance to Broadway so we were able to walk everywhere Only negatives were that the elevators broke during our visit and we were on 8th floor. Even when they did get repaired only one was working and it took a long time to finally get on each day. As well as we were given a corner room and it was very difficult to move around in at times. When my husband was brushing his teeth he had to walk out of the bathroom just so I could walk in, close the door and get in the shower before he could return and finish. This type of room is really only suitable for one person.

6

Jeef

18 Jul 2025

·

Stayed 1 night

The room toilets are too loud! Need to upgrade to more quiet ones.

10

Diana

3 Apr 2025

·

Stayed 3 nights

Easy checkin, the room was spacious, clean and the bed was comfortable. Love the pillows. I would stay again the next time I’m in Nashville.

8

Katharine

2 Nov 2024

·

Stayed 2 nights

Good overall but one big problem: very thing walls. My neighbors weren't even being loud, just having a normal conversation, and I could hear every word.

6

Michael

9 Jan 2025

·

Stayed 1 night

The room was outdated and the bathroom doors would not close because they are old and need replacing. The view out the window was of wall inside the hotel with no window facing any part of the city. The guy that checked us in was not very friendly. However, the bartender was very nice. Not what you expect at Double Tree.

8

Jennifer

30 Mar 2024

·

Stayed 2 nights

We enjoyed this hotel. We are a family of 4 and we recommend the King Suite with Parlor, which has a sofa bed pull out, a separate dining are and additional seating. The room was huge which was great since our kids are at the age where they don’t share a bed and there was a ton of room for everyone. We recommend that you request extra bedding in advance as we were lacking in blankets. Other than that, this hotel was perfect and conveniently located and staff was very accommodating.

6

Teresa

27 Jun 2025

·

Stayed 2 nights

It was a pretty nice hotel our room was across from housekeeping closet so the housekeepers woke us up each morning with their conversations but other than that I would stay here again

10

Danny

30 Apr 2024

·

Stayed 1 night

Room was small and odd shaped. Bathroom doors would no close and not enough hot water

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Service

Many highlight friendly, helpful staff and smooth check-in, plus small touches like cookies. However, multiple reviews cite rude or unhelpful front-desk interactions, slow responses to issues, and long waits for valet.

Related guest reviews

6

Richard

2 Feb 2025

·

Stayed 2 nights

My family was there for a cheer Competition along with many others families and out of 4 elevators only one was working. Then on the final day when we went to check out that one stopped working. We requested additional towels and for the conditioner and shower gel to be refilled since they weren’t before we arrived and that never happened. Felt like a partial refund was in order but the front desk staff just laughed.

6

Lauren

1 Sept 2025

·

Stayed 3 nights

I was quite underwhelmed by this doubletree experience. It’s in a great area so that gets a star. When we checked in it was great. Everyone was so friendly and then when we got to our room, it was musty in there. We called immediately and they told us to come down for our new key cards. We went to our new room and it seemed bigger in a good way, however, the bathroom was not up to par. My friend showered first and it was clogged up to her feet. Gross. It took maintenance 45 minutes to come fix it before I showered. We also asked them for a blow dryer and they didn’t believe that we did not have one in our room before they gave us another one. Anyway, the next day I complained that our next door neighbors were loud during quiet hours. They said they would handle it. I complained a second time the next day that they were loud at 3 am again and it’s like the front desk woman did not believe me and she also said that our room wasn’t an adjoining room but it clearly was. That’s why it was so loud. (If the mattress was actually comfortable I would have not had a problem going to sleep.) Then I also tried to confirm that we could still get early check out and she was so rude to me. It doesn’t feel like customer satisfaction was a top priority. I’ll give another star for the location and a star for the double tree cookies.

10

Travis

15 Sept 2025

·

Stayed 3 nights

Everything about this hotel was excellent, close to Broadway, clean hotel, friendly staff!

8

Taronta

1 Sept 2024

·

Stayed 2 nights

The staff was AMAZING! Place was very clean. My only complaint is that valet most times took too long. There was only 1-2 gentlemen working but they were going as fast as they could. They still remained polite and courteous although I know they were overwhelmed

8

Stephanie

24 Oct 2024

·

Stayed 4 nights

Overall great stay. Front desk staff was super friendly and helpful. Great location and super comfortable beds! Its not one of the newest hotels but its worth the money and the location is great! Oh and a bonus for the Starbucks right dwnstairs!

2

David

17 Aug 2025

·

Stayed 3 nights

The staff at our arrival was very friendly. After that, down hill experience. Our AC didn’t work. We notified the front desk. They said they were sending someone up, after an hr of waiting we decided to let them know we were going to dinner and they can go check the ac. We got back, nothing was resolved. Same experience for the next two days. We then got a lot of attitude when we asked for more toilet paper and towels. The last night I asked for water, the girl on her phone waved her hand at me and said she’ll send it to the room. A hr later I had to go down stairs and get the waters myself. The hotel itself is very dated and dirty as well. We go to Nashville multiple times a year and I’ll never stay at a Hilton again. would not recommended staying here.

6

Stephanie

6 Feb 2023

·

Stayed 1 night

Upon check in the valet service was overwhelmed and that took a bit to get parked. When attempting to check in to our room Johnaa was very rude and claimed I had no reservations. I had 2 rooms booked and I spelled my name multiple times and she was very condescending that I had to be mistaken. As it turns out she had misspelled my name and that was the reason for being unable to find them. One of the rooms was supposed to be a King room and the other 2 queens. I ended up with 2 queen rooms which I suppose was better than nothing. She provided no explantation or apology for her mistake in looking for my reservations and her behavior. When guests arrive there should be more professionalism by the staff. Overall the hotel was okay but not stellar by any means. I will go back to my old faithful Hotel Indigo on my next stay in Downtown Nashville. All it takes is one bad apple to ruin what should have been a nice experience.

4

Jeremy

14 Mar 2025

·

Stayed 1 night

Watch for the hidden fees and using a "third-party" service (i.e., Expedia) when making reservations. I reserved a king but when I arrived was told that when booking through a third-party they just reserve the room and may honor the request, if there is room. Yet when asked if I get money back because a double queen is cheaper than a queen, they say you need to contact the third-party. Also, watch for the hidden fees. What you pay at reservation, is not the price. They will take on state fees and valet fee is literally base on per day. Doesn't matter if you are staying one night, you will get charged for the day you arrive and for the day you leave. Their response is "you can find your own place to park." Nice property and close to TPAC, but will NEVER stay here again because of attitude and lack of customer service.

10

Ian

13 Sept 2025

·

Stayed 7 nights

Always enjoy stay at Double Tree, warm cookies on arrival and friendly welcome

10

Sharie

20 May 2023

·

Stayed 2 nights

My husband and I enjoyed our stay! Very convenient to downtown (walkable) Very clean and staff was very friendly and helpful from the valet staff to check in. We would stay again for sure!

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Location

Walkable to Broadway, Printers Alley, and downtown venues, with many attractions a short walk away. Often far enough from the nightlife to feel quieter at night.

Related guest reviews

8

Jonas

13 Apr 2023

·

Stayed 4 nights

Clean hotel with friendly staff and just a 10 minute walk to Broadway. Would definitely stay there again.

10

Ricardo

9 Jul 2025

·

Stayed 2 nights

Great location

10

Daniel William

20 Feb 2023

·

Stayed 2 nights

It is in a perfect location if you want to experience downtown Nashville. It’s close enough to walk to Broadway and all of the fun downtown spots, while also being far enough away that it is still quiet.

10

Travis

15 Sept 2025

·

Stayed 3 nights

Everything about this hotel was excellent, close to Broadway, clean hotel, friendly staff!

10

Raquel

25 Apr 2025

·

Stayed 3 nights

Great location. Centrally located to Broadway and Printers Alley. Restaurants within walking distance of the hotel. The patio is offers great seating to take in the weather and surroundings.

10

Matt

2 May 2023

·

Stayed 2 nights

Stayed here while attending an event at Nissan Stadium. Very easy walk to the stadium as well as down to Broadway.

8

Terra

12 May 2023

·

Stayed 3 nights

Great, Hotel for walking to the Nissan stadium and other restaurants downtown

10

VICTORIA

24 Mar 2025

·

Stayed 1 night

Great experience. The room was clean and staff was very friendly. We’re about 2 blocks from Broadway which worked out great since we could park the car and walk. Valet fee was $55 which was a bit steep but considering the convenience it worked out. I would definitely stay here again.

10

Mary

5 Aug 2025

·

Stayed 2 nights

Convenient and quiet 12 minute walk to everything!

10

kathy

20 Aug 2025

·

Stayed 2 nights

Very nice motel close to broadway in Nashville everything was on walking distance and not that far 10 minutes max

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Dining

Breakfast and the on-site bar/restaurant earn praise for taste and convenience, with a Starbucks in the lobby. Some guests felt prices and added taxes/fees were high.

Related guest reviews

6

Kevin

1 Oct 2025

·

Stayed 3 nights

No pool, no hot tub as advertised. Food was great but expensive.

6

Erin

20 Jun 2024

·

Stayed 1 night

It isnt a bad hotel but definitely not worth the cost. You can get the same experience at a cheaper hotel and not be overcharged for extras like breakfast. Also, they make it sound like breakfast is included in your stay and it is not.

10

Jennifer

23 Aug 2025

·

Stayed 1 night

Lovely hotel with a great location to main attractions downtown. Bar and restaurant had great options. Live music at night was a plus.

8

Douglas Alan

20 Nov 2023

·

Stayed 4 nights

The front desk, restaurant and valet staff were excellent. Very helpful, courteous and accommodating. Rooms a little old school as far as lay-out. Bathroom a little tight but room nice size. Ordered in one night, the pizza and cheeseburger delivered to the room were excellent. Location perfect. Not too close to Broadway (thankfully) but centrally located to many other attractions. Used a car service and arrived at most places in 10 minutes or less from hotel. Many others within walking distance. Would stay again.

10

Kathy

5 Sept 2023

·

Stayed 1 night

Wonderful service and location. Starbucks I’m lobby and nice bar area for a drink

10

Shelby

18 Apr 2023

·

Stayed 8 nights

Everything was fabulous about this property. From the valet service to housekeeping and desk staff. Everyone was so helpful. The rooms were spacious and very clean. Location was great for a quick walk down to broadway. The breakfast was delicious. Can’t say enough good things about our stay. Highly recommend it.

10

Cheryl

26 Jul 2024

·

Stayed 1 night

Very nice hotel in a superb location for accessing all downtown attractions along 4th Street & Broadway. Nice bar/restaurant area with coffee shop, too. King room was roomy, clean, & well appointed. As with all the downtown hotels, the valet parking is very expensive so if you use it, you need to consider that in your total costs of room. We were told there's a self park across street but it seemed a ton of trouble & it was not exactly cheap, either. Just cheaper. All staff were excellent!

10

William

10 Apr 2023

·

Stayed 2 nights

We had an amazing time in Tennessee and it was only amplified by the hotel. We were able to get a yummy breakfast in the lobby, delicious drinks at the bar and it was walkable to every area we wanted to go to! It was clean in every area and the staff were friendly and attentive. We will be back!

10

Ryan

25 Apr 2023

·

Stayed 2 nights

Close to Broadway. Bar and food inside hotel with live music. Close to breakfast options. We stayed in a suite that had plenty of space. Staff gave recommendations.

8

Kevin

10 Jul 2025

·

Stayed 1 night

good breakfast

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Month	Average price
January	US$167
February	US$254
March	US$272
April	US$296
May	US$277
June	US$271
July	US$210
August	US$176
September	US$290
October	US$338
November	US$239
December	US$164

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $349	17 $201	18 $766	19 $691
20 $377	21	22 $391	23 $472	24 $602	25 $501	26 $380
27 $206	28 $233	29 $252	30 $252

Su	Mo	Tu	We	Th	Fr	Sa
				1 $275	2 $296	3 $341
4 $233	5 $275	6 $275	7 $275	8 $376	9 $378	10 $710
11 $306	12 $275	13 $275	14 $274	15 $275	16 $409	17 $378
18 $189	19 $246	20 $313	21 $369	22 $275	23	24
25 $189	26 $202	27 $196	28 $202	29 $175	30 $190	31 $202

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Suite, 1 King Bed (Parlor)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible, Bathtub

Junior Suite, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Kitchen (Roll-In Shower)

Junior Suite, 1 King Bed, City View

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Suite, 1 King Bed (Parthenon)

Suite, 1 King Bed (Ryman)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Hotel Nashville Downtown

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Prices for upcoming dates