What type of breakfast is offered and what are the serving hours?

A free buffet breakfast is provided, although serving hours are not specified.

Are pets allowed at the property?

No pets are allowed, but service animals are permitted.

What are the standard check-in and check-out times?

Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out availability is not specified.

Where is the property located in relation to key landmarks?

The property is located in Polanco, Mexico City, near notable landmarks such as Paseo de la Reforma and the Angel of Independence Monument. It is also close to shopping areas like Antara Polanco and Avenida Presidente Masaryk.

What are the policies for guests staying with children?

Children are welcome at the property, but rollaway or extra beds are not available and cribs are not provided.

What are the policies regarding extra beds and cribs?

Extra beds and cribs are not available at the property.

Capitalia Antara Polanco

What guests think

At Capitalia Antara Polanco, guests consistently praise the clean, modern, and spacious rooms, the walkable Polanco location near restaurants and shops, and the friendly, helpful staff, making it a convenient base for work or leisure in Mexico City.

A recurring drawback is traffic and street noise, with several light sleepers noting limited soundproofing and, at times, noise from other guests. Multiple reviews also mention limited or non-daily housekeeping and difficulty obtaining fresh towels or amenities. Some guests reported slow responses or check-in issues. Expect a stylish stay in a prime, lively area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern facilities with 24/7 security; several reviews note the property feels new and well maintained.

Related guest reviews

10

Boni Roman

Nov 20, 2025

·

Stayed 1 night

Lugar limpio, agradable, todas las instalaciones en buen estado, excelente ubicación. Solo tengo dos observaciones que hacer, la primera la regadera requiere mantenimiento ya que

10

Abraham

Aug 16, 2024

·

Stayed 1 night

Excelente propiedad, incomparables instalaciones, ubicación privilegiada

10

Joel

Oct 5, 2025

·

Stayed 3 nights

Excelente hotel para alojarse. Tranquilo confortable diseño moderno y minimalista. Me gustaría volver. Excepto por el Jacuzzi, estaba roto 😩. Y era una de las razones por la que lo elegí. El resto excelente.

10

Abraham

Mar 1, 2025

·

Stayed 3 nights

Lovely property, can be loud at times.

10

MARIA ESTHER

Oct 13, 2025

·

Stayed 4 nights

El staff excelente, muy amables y actitud de servicio. La habitación 705 puede ser un poco ruidosa por los ruidos de la calle y por encontrarse justo debajo del gym donde escuchas como otros huéspedes están usando las pesas ya que las dejan caer

6

Nohora

Oct 11, 2025

·

Stayed 4 nights

Property too noisy my room had water damage and ac was leaking water making noise good thing it was cold but I suggest inspecting rooms thoroughly before checking in guests. Also suggest offering to clean room daily and fresh towels

10

Alfred

Jun 23, 2024

·

Stayed 2 nights

Very safe with security 24 hours a day and clean new condo.

10

Basthi

Jun 1, 2024

·

Stayed 3 nights

The property is located in a very centralized location, very secured area and walking distance to many very good restaurants, and parks where you can find the street venders for more casual food. We had a 1st floor highway side room, although you could hear the traffic it was not loud enough to bother our sleep even on weekends. Had a temporary AC issue but it was addressed and everything was very good thereafter. AC was very nice and cold. I would recommend this room for those just staying a few days or a few weeks since the layout allows you be very comfortable with a full kitchen. Yes we will stay here again on our next visit.

10

Alfred

Jun 23, 2024

·

Stayed 2 nights

Safe with 24 hour security and new condos

10

claudia

Sep 12, 2024

·

Stayed 2 nights

The apartment was impeccable and seemed brand new. Comfortable bedding, high end soap and shapoo pumps. Easy check in

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Cleanliness

Rooms and common areas are repeatedly described as very clean and well kept. However, several guests say housekeeping is not provided daily and getting fresh towels or supplies can be difficult.

Related guest reviews

8

Enrique

Jan 23, 2026

·

Stayed 2 nights

Orden y limpieza, ubicación.

10

Abraham

Sep 4, 2024

·

Stayed 1 night

Excelente atención, ubicación, súper limpio, se ve nuevo todo

10

Adaorah

Jan 3, 2026

·

Stayed 3 nights

Clean room with everything you need. Great location and friendly staff.

6

LUIS ROLANDO

Sep 4, 2025

·

Stayed 2 nights

they should include cleaning of the rooms on a daily basis based on the price.

10

Benito

Dec 4, 2025

·

Stayed 1 night

La habitación estaba impecable El personal muy atento

10

Eduardo

Aug 28, 2025

·

Stayed 3 nights

Lugar muy limpio y nuevo, personal muy amable y servicial. Altamente recomendable.

4

Gabriel

Aug 30, 2025

·

Stayed 3 nights

No se especifica que no hace la limpieza todos los días, no cambian las toallas o no dejan papel del baño, tienes que comprarlo tú si quieres más .

8

Jorge Francisco

Jul 12, 2024

·

Stayed 3 nights

En general muy bien, solo no me gustó que no haya servicio de limpieza de la habitación

10

claudia

Sep 12, 2024

·

Stayed 2 nights

The apartment was impeccable and seemed brand new. Comfortable bedding, high end soap and shapoo pumps. Easy check in

10

Omar

Jul 6, 2024

·

Stayed 2 nights

La limpieza del lugar es de 10. El personal de seguridad de la puerta es muy amable.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, comfortable, and well equipped, with some good views. A frequent complaint is traffic and street noise due to limited soundproofing, and a few mention thin curtains letting in light.

Related guest reviews

8

Tony

Feb 23, 2025

·

Stayed 1 night

The location is very good. Walk to supermarket and shopping mall. Because of near street so it’s very noisy. The pillow is very uncomfortable. One is too thin and two is too thick.

8

Zeila

Nov 17, 2025

·

Stayed 2 nights

The room was clean, spacious, and the staff was very attentive. However, I could hear everything going on outside (think sirens and traffic noise) and it made it somewhat difficult to sleep as I am a very light sleeper.

8

Alberto

Jan 23, 2026

·

Stayed 1 night

La habitación esta muy ordenada, limpia bonita y amplia , lamentablemente reporte desde mi check in que la puerta del cancel no cerraba y entraba brisa . Quedaron de enviar a alguien pero jamás llegó . fuera de eso buena atención de recepcionistas

10

Susana

May 9, 2025

·

Stayed 2 nights

The hotel was great! super spacious rooms brand new and in a great location. Some noise from the main avenue but nothing that kept us up all night.

8

Víctor Manuel

Nov 15, 2025

·

Stayed 2 nights

La habitación y las instalaciones son muy bonitas y súper cómodo pero tiene un detalle que para mí es muy importante , las ventanas no tienen doble cristal y se escuchan los ruidos desde las 6:00 am de los carros pasar .

10

Mauro

Nov 2, 2025

·

Stayed 2 nights

The room is very clean, the view is amazing. The receptionist is so kind.

10

Rochelle

Nov 28, 2024

·

Stayed 5 nights

This property is in a great location. The rooms are spacious and modern. The staff was very friendly and helpful. Walkable to many great eating and shopping options. Easy to get to tourist attractions throughout Mexico City.

10

Javier

Nov 16, 2025

·

Stayed 1 night

Super smooth. Great rooms!!

8

Miguel Angel

Nov 20, 2025

·

Stayed 1 night

La habitación superó mis expectativas, limpia, de calidad, todo funcionando muy bien. el tema es que las habitaciones no están insonorizadas y todo el ruido del tráfico y camiones se escucha y eso a las 4:30 me despertó y ya no volví a conciliar el sueño, porque fue incrementándose el tráfico de la Av. Ejército Nacional.

8

jorge s

Sep 29, 2025

·

Stayed 1 night

Buen lugar, nuevo, limpio y bien distribuido. Ruido de la calle y paredes delgadas, se escuchaba la TV del vecino.

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Service

Staff are widely praised as friendly and helpful, with standout front-desk and concierge support. A few guests reported slow responses or issues reaching staff, and occasional check-in problems.

Related guest reviews

10

Liliana

Dec 9, 2025

·

Stayed 1 night

El senor del front desk es super amable nos sentimos en casa ... felicitacipnes

2

Lingfei

Nov 30, 2024

·

Stayed 1 night

Terrible check in

10

Adriana

Nov 22, 2025

·

Stayed 3 nights

Recommend 100% clean, friendly and excelent service

10

Deni

Jul 29, 2024

·

Stayed 7 nights

Loved this place for the views and cleanliness and ease of access. Wonderful concierge Fernando went above and beyond in making our stay pleasant

6

Ben

Jan 9, 2026

·

Stayed 1 night

The rooms rooms were beautiful and very comfortable. The service wasn't the best. When we needed some extra help it proved to be a little difficult.

10

Benito

Dec 4, 2025

·

Stayed 1 night

La habitación estaba impecable El personal muy atento

10

Wilbert

Nov 28, 2025

·

Stayed 5 nights

This was our second day. Staff is very friendly rooms are equipped with what is these for comfortable stay. You can’t beat to the great location, restaurants are within walking distance, plenty to do and see. Highly recommend

10

Jose

Jun 23, 2025

·

Stayed 2 nights

My stay was very enjoyable, and Karen at the front desk was exceptional!

10

Esteban Ramon

May 26, 2025

·

Stayed 4 nights

The location is awesom. Was a little loud from traffic on Main Street but I am not picky. Only thing I didn’t like is not being able to get ahold of the hotel host to get fresh towels but all in all a great place to stay.

10

Andrés

Mar 10, 2025

·

Stayed 2 nights

Great location, neat clean property and great service from Angel, the concierge. Recommended!!!!

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AI-generated summary based on recent guest reviews

Location

Excellent, walkable Polanco location close to restaurants, shops, and attractions; many felt the area is safe. Proximity to busy avenues means some outside noise, especially at night.

Related guest reviews

10

jessica

Feb 24, 2025

·

Stayed 3 nights

Perfect location in the heart of Polanco, close to top restaurants and shops. The apartment was clean, modern, and well-equipped, with a comfortable bed and strong WiFi. Check-in was smooth, and the building felt safe.

10

Christopher Claus Michael

Oct 23, 2024

·

Stayed 3 nights

Excelente ubicación y precio.

10

Wilbert

Nov 28, 2025

·

Stayed 5 nights

This was our second day. Staff is very friendly rooms are equipped with what is these for comfortable stay. You can’t beat to the great location, restaurants are within walking distance, plenty to do and see. Highly recommend

10

Baltazar

Oct 14, 2024

·

Stayed 3 nights

excelente ubicación

10

Rochelle

Nov 28, 2024

·

Stayed 5 nights

This property is in a great location. The rooms are spacious and modern. The staff was very friendly and helpful. Walkable to many great eating and shopping options. Easy to get to tourist attractions throughout Mexico City.

10

Yoshio

Jul 4, 2025

·

Stayed 1 night

Muy cómoda y cerca de lugares importantes, no necesitas moverte en vehículo para llegar a buenos lugares

10

Basthi

Jun 1, 2024

·

Stayed 3 nights

The property is located in a very centralized location, very secured area and walking distance to many very good restaurants, and parks where you can find the street venders for more casual food. We had a 1st floor highway side room, although you could hear the traffic it was not loud enough to bother our sleep even on weekends. Had a temporary AC issue but it was addressed and everything was very good thereafter. AC was very nice and cold. I would recommend this room for those just staying a few days or a few weeks since the layout allows you be very comfortable with a full kitchen. Yes we will stay here again on our next visit.

10

Carlos

Dec 7, 2025

·

Stayed 1 night

Excelente ubicación si vas a Polanco o a la nueva embajada de USA . En la zona hay de todo

10

Erick

Sep 17, 2024

·

Stayed 4 nights

I really enjoyed my stay so much - the apartment was great and the staff very friendly. It was clean with amenities and in a perfect location. I wish the address would have been more clearly described or available in the app more easily because I had a hard time locating the hotel.

10

Rufino

Jul 26, 2025

·

Stayed 2 nights

Muy bien ubicado en una área muy segura

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $184	19 $265	20 $289	21 $287	22 $253	23 $263	24 $236
25 $196	26 $212	27 $220	28 $448	29 $439	30 $527	31 $661

Su	Mo	Tu	We	Th	Fr	Sa
1 $535	2 $721	3 $277	4 $289	5 $274	6 $277	7 $236
8 $204	9 $231	10 $258	11 $262	12 $286	13 $457	14 $450
15 $463	16 $414	17 $208	18 $260	19 $280	20 $555	21 $644
22 $507	23 $180	24 $296	25 $328	26 $464	27 $538	28 $538
29 $426	30 $216

Capitalia Antara Polanco

About this property

Location

Room options

Design Apartment, Balcony, City View

Comfort Apartment, Balcony, City View

Luxury Apartment, Balcony, City View

Exclusive Apartment, Balcony, City View

Premium Apartment, City View

Deluxe Apartment, 2 Bedrooms, Balcony, City View

Guest reviews of Capitalia Antara Polanco

What guests think

Property Policies

Good to know

FAQs about Capitalia Antara Polanco

Prices for upcoming dates

Business details